Welcome to Nextel Thank you for choosing Nextel as your wireless digital communications provider. The Nextel i390 is one of the most sophisticated digital cellular phones available today, offering you a range of unique, state-of-the-art features. This guide contains all the information you’ll need to take full advantage of your Nextel Phone service, including: • Digital cellular calling for crystal-clear connections and built-in call security.
Getting Started Table of Contents Getting Started ..........................................................pg. 3 Activating your phone..............................................pg. 3 Charging your battery...............................................pg. 3 Attaching and Detaching your Battery ..................pg. 4 Turning your phone on/off......................................pg. 4 Making and receiving calls ......................................pg.
Getting Started Getting Started Attaching your Battery To attach the charged battery to your portable phone, align the battery with the engraved arrows on the phone. Slide the battery upward until you hear a click. Engraved Arrows Flashing Red: Your phone is signing on to the Nextel National Network. Please wait. Solid Red: Your phone cannot sign on. Keep your phone on and it will continue trying to register every two minutes.
Getting Started Getting Started Making and receiving calls is simple! Here’s how ... Making a call To make a call, use the keypad to dial the phone number. Be sure to use 1 + area code when placing calls outside your local calling area. If you make a mistake, use the key to move back one digit, or press the key under “Cancl” to start over. When you’re finished, press to make the call. To end a call, press .
Getting Started Getting Started Selecting call notification Phone List dialing made easy! Choose from nine ring styles With your Nextel Phone, you even have a choice on how you’d like to be notified of incoming calls. Your Nextel Phone features nine selectable ring styles. To find the name or number you want to call, start from the “Phone Ready” mode and ... keys to scroll through your prePress the and programmed list of names/numbers. (Press to place the call.) 1.
Getting Started Changing the display language: Choose from English, Spanish or Portuguese! You can customize your Nextel Phone to display menus in English, Spanish or Portuguese (the built-in default setting is English). To set or change the display language: 1. Press , , , to quickly access the Programming Menu item associated with multi-language support. Or ... If you know the number of the item you wish to select, you can enter the number directly, without scrolling.
Digital Services More features to make calling even easier! The following features have been included in your digital Nextel Phone to make it even simpler to place and receive calls — and they can save you time and money. Call Waiting keeps you from missing calls when you’re already on the phone Nextel Call Waiting is similar to traditional call waiting services that let you switch between calls. It is always ON unless you turn it OFF for a specific call.
Digital Services Caller ID* from Nextel allows you to: 1. Identify important calls before you answer. With Caller ID, your Nextel Phone automatically displays the phone number and/or name of the person calling unless blocked by the caller. 2. Better manage your time. You decide which calls are essential and therefore, take only the calls you want. 3. Manage your communications more effectively. From now on, it’s your choice whether to take a call right away or let it roll to Voice Mail.
Digital Services Sample Greetings Retrieving New Voice Mail Messages 1. For Voice Messages Only Hello, you’ve reached _________. I’m sorry I missed your call. If you leave a message at the tone, I’ll return your call as soon as possible. If you would like to bypass this greeting in the future, press pound. Thank you for calling. Your Nextel Phone will alert you each time you receive a new Voice Mail message. 2. For Voice and Numeric Messages Hello, you’ve reached _________. I’m sorry I missed your call.
Digital Services Digital Services Viewing Messages in Your Mailbox Enjoy the added convenience of Nextel Paging! To see how many new and saved messages you have in your mailbox: • Press under “Mail,” then press under “Voice.” The screen will indicate the total number of messages in your box, as well as the number of new messages. An indicates at least one urgent message. • Press under “Dial” to retrieve your messages.
Digital Services To view the message now, press under “Now.” The screen will briefly display the number of new and saved messages. Then your first message will appear on the screen. Press under “Read” to view the entire message. To view the message later, press under “Later.” This will clear the display, the will disappear, and the will stop flashing, but will remain on the screen to remind you of your new message.
Nextel Direct ConnectSM Introducing Nextel Direct ConnectSM. The revolutionary way to communicate with your co-workers and clients ... and save! Say you want to talk to a co-worker right away, but you don’t want to page him or leave a lengthy message. With Nextel Direct Connect’s Private Call feature, you can find him wherever he is. Or maybe you need to communicate a last-minute schedule change to your sales people ... all 100 of them. It’s easy with Nextel Direct Connect’s Group Call.
Nextel Direct ConnectSM Nextel Direct ConnectSM Simple steps for programming your Nextel Direct ConnectSM Private Call calling list Every Nextel subscriber has a unique identification number up to 5 digits in length specifically for this service. We refer to them here as IDs. If you’d like to create a private calling list — here’s how: 1. Press , , , . 2. Press under “Ok.” 3. Press under “Ok” to add entry. 4. Enter the ID (up to 5 digits) and press under “Store.” 5.
Nextel Direct ConnectSM All the convenience of a speaker or a private phone Your Nextel Phone acts like a phone or speaker with Nextel Direct ConnectSM. If the Group/Private Speaker is set ON, all incoming audio will be heard through the speaker. This is helpful in monitoring group activity. If the Group/Private Speaker is set OFF, a brief alert tone will notify you of activity within the Group or Private Call. Incoming audio will be heard through the earpiece, allowing you to have private conversations.
Useful Information Understanding your Nextel billing statement. At Nextel, our goal is to provide a billing statement that gives you the information you want efficiently, clearly, and easily ... and can help you manage your communications expenses, with the flexibility to meet your changing business needs. Take a look at the billing information on the next 5 pages. It should help make reading your bill fast and simple.
Useful Information Useful Information 1 Your account number appears at the top of each page. Be sure to have this number handy whenever you call Nextel Customer Care. Page 1 of your Nextel bill. Page 1 Account Name 2 1 XYZ Company Multi-Unit For Billing Inquires Call 1-800-639-6111 PREVIOUS BALANCE PAYMENTS RECEIVED 1834.17 -1834.17 Account Number Invoice Date 0010001000 -5 Feb 28, 1997 CREDITS PAST DUE BALANCE LATE PAYMENT CHARGES MONTHLY CHARGES TOTAL AMOUNT -5.45 -5.45 0.00 2812.
Useful Information Useful Information 1 Your regular monthly access charges are displayed first. When you begin a service, add a service, or change your rate plan, your first bill may show two charges: for the period from the first day of service to the beginning of your billing cycle and for your regular billing cycle. This is shown in the “Performance 50” example here. If you discontinue a service before the month is over, you will be credited for any advance payment. Account and Services Summaries.
Useful Information Frequently Asked Questions Q. Which services or calling features follow me when I travel? A. All digital cellular calling services, including Voice Mail, Paging and related features follow you no matter where you use your phone on the Nextel National Network. Nextel Direct ConnectSM can only be used in your local market. Q. What number is dialed to reach me when I’m traveling on the Nextel National Network? A.
Useful Information Useful Information Error Messages 36 Error Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later. Target Not Authorized The party that you called has not purchased this service. Please Try Later This service is temporarily not available. Please try again later.
Useful Information 5. RATES, CHARGES AND PAYMENTS — Company shall issue invoices for Service on a monthly basis which are due and payable upon receipt. Monthly Access Charges shall be invoiced in advance. Airtime and long-distance charges shall be invoiced in arrears. Customer is responsible to pay Company on a timely basis, for charges for Service payments as set forth on the Company’s then-current rate plans, and any modifications thereto.
