Cell Phone User's Guide

45Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch > Settings >
SD card & phone storage > Master Clear.
Warning: All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-453-0920 (United States), 1-877-483-2840
(TTY/TDD United States for hearing impaired).