Technical information

Chapter 3: Service and Troubleshooting
August 31, 2009 G24/H24 - Developer’s Kit 43
Data logger does
not operate
No activity in the application window Check the serial cable connection to the PC.
Verify that the PC port settings comply with the
G24/H24 defaults.
Check the LOGGER switch (S140) setting.
Audio
The headset does
not work
No sound in the headset earpiece or
No sound is produced from the head-
set microphone
Verify that the headset is inserted correctly into the
headset (J440) audio connector.
Use only the supplied headset.
Check the G24/H24 volume level.
Digital audio does
not work
No sound from the speaker or
microphone
Check the audio switch (S140) position.
General
The LEDs do not light The LEDs are not lit Contact your Motorola representative.
The G24/H24 does not
enter sleep mode
The G24/H24 always active Verify that the WAKEUP option switch is off.
Table 3-1: Troubleshooting (Cont.)
Problem Indication Action