68016189001_no_Warranty.fm Page -1 Thursday, May 26, 2011 8:10 AM Motorola EX109 LIFE. POWERED.
68016189001_no_Warranty.
68016189001_no_Warranty.fm Page 1 Thursday, May 26, 2011 8:10 AM Congratulations Your Motorola EX109 phone is loaded with premium features, including music, photos, videos, browsing, and more—with an easy to use QWERTY keypad. • Dual SIM slots. No need to change SIM cards, use two SIM cards at the same time. • Music. Instantly play your music. Just open your media player and select a playlist. • Photos. Take photos and send them to your friends.
68016189001_no_Warranty.fm Page 2 Thursday, May 26, 2011 8:10 AM More • Support: Go to www.motorola.com/support. • Accessories: Find accessories for your phone at www.motorola.com/products.
68016189001_no_Warranty.fm Page 3 Thursday, May 26, 2011 8:10 AM Your phone the important keys & connectors 3.5mm Headset 1 Micro USB Connector Charge or connect to PC. 2 1 12:30 PM S SIM1 IM1 Carrie Carrier SIM2 S IM2 Carrie Carrier Camera (on back) Select Key 12:30 PM Messaging Left Soft Key 2 Main Menu Right Soft Key Call Key Power/ End Key Navigation Key Microphone Note: Your phone might look a little different.
8016189001_no_Warranty.fm Page 4 Thursday, May 26, 2011 8:10 AM Contents Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Messaging . . . . . . . . . . . . . .
68016189001_no_Warranty.fm Page 5 Thursday, May 26, 2011 8:10 AM Let’s go let’s get you up and running Assemble & charge 1 Cover off. 2 SIM cards in. 3 microSD in. 4 Battery in. 5 Cover on. 6 Charge up. 3H Caution: Please read“Battery Use & Safety” on page 44“.
68016189001_no_Warranty.fm Page 6 Thursday, May 26, 2011 8:10 AM Turn it on & off To turn your phone on or off, press and hold Power/End . Activate SIM cards Your phone supports two SIM cards. When two SIM cards are installed, you can activate one or both SIM cards. 1 From the home screen, press the center Select key to open the app menu. 2 Select Settings > DUAL SIM settings. 3 Select Dual SIM open, Only SIM1 open, or Only SIM2 open.
68016189001_no_Warranty.fm Page 7 Thursday, May 26, 2011 8:10 AM To answer a call, press Call . To turn off the incoming call alert, press Silent and Reject. To end a call, press Power/End . Cool content & more Surf the web for cool content and more (see “Web” on page 29). An optional microSD memory card can be installed in your phone—you can load it up with music, photos, and videos from your computer (see “Memory card & file transfer” on page 38).
68016189001_no_Warranty.fm Page 8 Thursday, May 26, 2011 8:10 AM Keys a few essentials Menu navigation 1 From the home screen, press the center Select key to open the app menu. 2 Press the Navigation key up, down, left, or right to scroll and highlight a menu option. 3 Press to select the highlighted option.
68016189001_no_Warranty.fm Page 9 Thursday, May 26, 2011 8:10 AM Shortcut keys From the home screen, press up, down, left, or right to quickly open Media player, Alarm, User profiles, or Tone settings. To change your shortcut keys, press > Phone settings > Dedicated key. > Settings Adjust volume Press left or right to change the earpiece volume during a call. When playing music or video files, press down to adjust playback volume.
68016189001_no_Warranty.fm Page 10 Thursday, May 26, 2011 8:10 AM Home screen quick access to the things you need most Quick start: Home screen The home screen gives you all your latest information in one place. It’s what you see when you turn on the phone or press Power/End from a menu.
68016189001_no_Warranty.fm Page 11 Thursday, May 26, 2011 8:10 AM App menu All the apps on your phone are shown in your app menu. To open the app menu from the home screen, press . Press up, down, left, or right to highlight an app, then press to select it. You can press Power/End to return to the home screen at any time. Phone status & notifications The status bar at the top of the screen contains icons that tell you about messages and phone status.
68016189001_no_Warranty.fm Page 12 Thursday, May 26, 2011 8:10 AM Calls it’s good to talk In-call options 1 2 10:35PM PM 1 SIM1 voice active 00:00:11 Call Timer 5555552505 Active Call Number Press to turn the speakerphone on or off. Options Mute Select to mute or unmute the call. Select to hold, end, make a new call, & more. Note: If two SIM cards are activated, choose which SIM card you want to use to make a call.
68016189001_no_Warranty.fm Page 13 Thursday, May 26, 2011 8:10 AM Redial Find it: > Call center > Call history > SIM1 call history or SIM2 call history Highlight the number you want to call, and press Call . Save a contact 1 Enter a number in the home screen. 2 Press Options > Save to Phonebook > Add new contact or Replace existing. 3 Enter contact details and press Done, then Yes.
68016189001_no_Warranty.fm Page 14 Thursday, May 26, 2011 8:10 AM Emergency calls Note: Your service provider programs one or more emergency phone numbers (such as 911 or 112) that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. 1 Enter the emergency number in the home screen.
68016189001_no_Warranty.fm Page 15 Thursday, May 26, 2011 8:10 AM Contacts contacts like you’ve never had before Quick start: Contacts Find it: 1 2 > Phonebook 10:35PM PM 1 Phonebook 2 Add new contact Alex Pico 2025554567 Press to see contact details. Dan Smith Enter text to search for a contact. Kate Shunneyn 0/10 Options abc Back Select to go back to previous screen. Select to call, text, or do more with the contact. Tip: To see more contacts, press up or down.
68016189001_no_Warranty.fm Page 16 Thursday, May 26, 2011 8:10 AM Call contacts Highlight a contact, then press Call Tip: Press press Call 16 Contacts . up or down to scroll to a contact, then .
68016189001_no_Warranty.fm Page 17 Thursday, May 26, 2011 8:10 AM Messaging sometimes it’s best to text or email... Create & send messages Find it: > Messaging > Write message Use the keypad to enter your message. Press Options to insert a picture, sound, or video. When you finish composing the message, press Options > Send to, then: • To enter a phone number, select Enter recipient, type the number, then press Options > Done. • To enter a contact, select Add from Phonebook.
68016189001_no_Warranty.fm Page 18 Thursday, May 26, 2011 8:10 AM Email Set up an account Messaging > Email > Email accounts, Find it: > press Options > New account > Yes The email setup wizard will guide you through setting up your email account. Create a new email Find it: > Messaging > Email > Write Email Use the keypad to enter a subject and enter your message, then press Options > Send.
68016189001_no_Warranty.fm Page 19 Thursday, May 26, 2011 8:10 AM Text entry think keyboard, now think smaller Use the keypad to enter text and create messages or notes. Indicators at the top left of the text screen show the current text entry mode. To...
68016189001_no_Warranty.fm Page 20 Thursday, May 26, 2011 8:10 AM To change the keypad text entry mode, press Options > Input method: Entry modes abc Enter letters in the text field. Numeric Enter numbers in the text field. Insert symbol Select a symbol to insert.
68016189001_no_Warranty.fm Page 21 Thursday, May 26, 2011 8:10 AM Tips & tricks a few handy hints To... Return to home screen Press Power/End See recent incoming & outgoing calls Call center Press > > Call history. Create a new contact in your phonebook Enter a phone number, press Options > Save to Phonebook. Adjust sound volume Press Set app menu style View the app menu as a Matrix > Settings or List: Press > Phone settings > Display > Main menu style. . left or right.
68016189001_no_Warranty.fm Page 22 Thursday, May 26, 2011 8:10 AM Battery tips Want to extend your battery life? Try these: • Turn off Bluetooth™ power: Press Settings > Connectivity > Bluetooth > Power. > • Reduce the time your phone display stays on: Settings > Phone settings Press > > Misc. settings > LCD backlight, and set Time (sec) to a lower setting.
68016189001_no_Warranty.fm Page 23 Thursday, May 26, 2011 8:10 AM Music when music is what you need... Quick start: Media player Just open your media player and select a playlist. Find it: > Media player > Playlists (5/100) Song Title Current Song Song Title Album Title Artist Name 00:02:15/00:03:30 Progress Bar Volume Setting Options Back Music Controls Select to view song/playlist details, change settings, or exit media player.
68016189001_no_Warranty.fm Page 24 Thursday, May 26, 2011 8:10 AM Media player controls Controls play/pause Press . previous/next Press fast forward/ rewind Press and hold volume Press left/right. left/right. up/down. To set Shuffle, Repeat, and more, press Options > Settings > Player settings. Get music You can transfer music from your computer to your phone using a USB connection. See “USB drag & drop” on page 38. Note: Copyright—do you have the right? Always follow the rules.
68016189001_no_Warranty.fm Page 25 Thursday, May 26, 2011 8:10 AM To delete or rename a playlist, highlight it and press Options. Hide and turn off Press Power/End to use another app. Your media continues to play. If you use Games and Apps or FM radio the media player is turned off. To turn off your media, press > Media player > Now playing, then press Options > Exit.
68016189001_no_Warranty.fm Page 26 Thursday, May 26, 2011 8:10 AM Radio news and music on the go Listen to news and music anywhere, for free. Find it: > Multimedia > FM radio Note: The FM radio only works when a headset is plugged in. Radio controls Controls tune stations Press left/right. volume Press up/down. turn off radio Press Power/End twice. Radio presets To auto search and save preset stations, press Options > Auto search.
68016189001_no_Warranty.fm Page 27 Thursday, May 26, 2011 8:10 AM Photos see it, capture it, share it! Take & share photos Take that family photo, and send it to everyone. Find it: > Camera Your phone shows the camera viewfinder. Press left/right to increase/decrease exposure. EV 0 1.00 Press up/down to zoom in/out. Press a photo. to take Select to return to the home screen. Select to switch to photo album or video recorder, or to adjust camera settings.
68016189001_no_Warranty.fm Page 28 Thursday, May 26, 2011 8:10 AM To take the photo, press . Your phone saves the photo, and shows the photo in the screen. Press , then: • To send the photo in a message, email, or over a Bluetooth™ connection, select Forward. • To edit the photo, select Photo editor. • To delete the photo and return to the viewfinder, select Delete. To see photos you’ve taken, go to the camera viewfinder screen and press , then select Switch to > Photo album.
68016189001_no_Warranty.fm Page 29 Thursday, May 26, 2011 8:10 AM Web surf the web with your phone Note: To use the browser, you need to have data service activated for your account (additional fees may apply for this service). Note: If two SIM cards are activated, choose which SIM card you want to use to access the internet. Press Services > Internet service > Settings > Select SIM > > SIM1 or SIM2.
68016189001_no_Warranty.fm Page 30 Thursday, May 26, 2011 8:10 AM Personalize add your personal touch Profiles Customize ringtones, alerts, and volumes for each profile. Find it: > User profiles You can select these profiles: Profiles General Standard profile default setting. Silent Ringtone is off, vibrate is off. Outdoor Ringtone and key tone volume are set to maximum. Indoor Ringtone is on, vibrate is off. Vibration Vibrate is on.
68016189001_no_Warranty.fm Page 31 Thursday, May 26, 2011 8:10 AM To change a profile’s settings, press Options > Customize. You can adjust these settings: Settings Tone settings Set ringtones for incoming calls (for each SIM card), messages, key tones, and other events. Volume Set the volume for ringtones and key tones. Alert type Set to Ring only, Vib. only, Vib. and ring, Vib. then ring, or Silent. Ring type Set to Single, Repeat, or Ascending.
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68016189001_no_Warranty.fm Page 33 Thursday, May 26, 2011 8:10 AM Manage your life stay on top of things Calendar Find it: > Tools > Calendar To view your calendar in different ways, press Options > Jump to date or Go to weekly view. Add calendar events From any calendar view, press Options > Add event > Reminder, Meeting or Course. Enter event details and press Options > Done > Yes. Edit calendar events To edit an event, press Options > View > Options > Edit.
68016189001_no_Warranty.fm Page 34 Thursday, May 26, 2011 8:10 AM Alarm Find it: > Tools > Alarm To turn on an alarm, highlight it and press On and press . , scroll to When an alarm sounds, press Stop to turn it off or Snooze to delay. To set a snooze period, highlight the alarm, then press Edit > Snooze (min). To set FM radio as your alarm, highlight the alarm, then press Edit > Alarm tone > FM radio.
68016189001_no_Warranty.fm Page 35 Thursday, May 26, 2011 8:10 AM Airplane mode Use airplane mode to turn off all your wireless connections—useful when flying. Find it: > > Flight mode Settings > Dual SIM settings Note: When you select airplane mode, all wireless services are disabled. You can then turn Bluetooth™ back on, if permitted by your airline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode.
68016189001_no_Warranty.fm Page 36 Thursday, May 26, 2011 8:10 AM Bluetooth™ wireless lose the wires and go wireless Turn Bluetooth power on or off Find it: > Power > Settings > Connectivity > Bluetooth When Bluetooth power is on, the Bluetooth indicator appears in the status bar at the top of the home screen. Note: To extend battery life, turn off Bluetooth power when not in use. Connect new devices To connect with a new device, you need to pair with it.
68016189001_no_Warranty.fm Page 37 Thursday, May 26, 2011 8:10 AM 4 If necessary, enter the device passkey (like 0000) to connect to the device. Tip: For specific information about a device, check the instructions that came with it. For more Bluetooth support, go to www.motorola.com/Bluetoothsupport. For maximum Bluetooth security, always connect Bluetooth devices in a safe, private environment. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal.
68016189001_no_Warranty.fm Page 38 Thursday, May 26, 2011 8:10 AM Memory card & file transfer load music, photos, and more on your phone microSD memory card To format your memory card, press File manager > Memory card > Format. > Warning: When you format a memory card, all data on the card is deleted. To see files stored on your memory card, press File manager > Memory card > Open. > To copy or move a file from your phone to your memory card: 1 Press > File manager > Phone > Open.
68016189001_no_Warranty.fm Page 39 Thursday, May 26, 2011 8:10 AM Note: Copyright—do you have the right? Always follow the rules. See “Content Copyright” in your legal and safety information. Note: When your phone is connected to a computer, it cannot be used for anything else, including making emergency calls. To restore the phone to normal use, disconnect it from the computer.
68016189001_no_Warranty.fm Page 40 Thursday, May 26, 2011 8:10 AM Security help keep your phone safe Codes & passwords Your SIM card PIN code is originally set to 1234. If your service provider didn’t change the PIN code, you should change it. Settings > Security settings Find it: > > SIM1 security settings or SIM2 security settings > Change password If you forget your SIM card PIN code: If you forget your PIN code, try entering 1234. If that doesn’t work, contact your service provider.
68016189001_no_Warranty.fm Page 41 Thursday, May 26, 2011 8:10 AM Lock keypad You can lock your phone’s keypad and keys to prevent unwanted phone operations. Settings > Security settings Find it: > > Auto keypad lock > None, 5 sec, 30 sec, 1 min, or 5 min Your phone automatically locks the keypad and keys when no activity is detected for the specified interval. To unlock the keypad and keys, press Unlock then Space .
68016189001_no_Warranty.fm Page 42 Thursday, May 26, 2011 8:10 AM Troubleshooting we’re here to help Crash recovery In the unlikely event that your phone stops responding to key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 5), then replace and turn on your phone as usual. Reset Reset default factory settings on your phone.
68016189001_no_Warranty.fm Page 43 Thursday, May 26, 2011 8:10 AM Service & Repairs If you have questions or need assistance, we're here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 0870-9010-555 (United Kingdom), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
68016189001_no_Warranty.fm Page 44 Thursday, May 26, 2011 8:10 AM Safety, Regulatory & Legal Battery Use & Safety Important: Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries. DON’Ts • Don’t disassemble, crush, puncture, shred or otherwise attempt to change the form of your battery. • Don’t let the mobile device or battery come in contact with water.
68016189001_no_Warranty.fm Page 45 Thursday, May 26, 2011 8:10 AM Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram. Motorola recommends you always use Motorola-branded batteries and chargers. Motorola mobile devices are designed to work with Motorola batteries.
68016189001_no_Warranty.fm Page 46 Thursday, May 26, 2011 8:10 AM • Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging. Driving Precautions Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction.
68016189001_no_Warranty.fm Page 47 Thursday, May 26, 2011 8:10 AM Discontinue use and consult your GP if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour and stop use if you are tired.
68016189001_no_Warranty.fm Page 48 Thursday, May 26, 2011 8:10 AM Glass Parts Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced at a qualified service centre. Operational Warnings Obey all notices and signs when using mobile devices in public areas.
68016189001_no_Warranty.fm Page 49 Thursday, May 26, 2011 8:10 AM Symbol Definition For indoor use only. Listening at full volume to music or voice through a headset may damage your hearing. Radio Frequency (RF) Energy Exposure to RF Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
68016189001_no_Warranty.fm Page 50 Thursday, May 26, 2011 8:10 AM RF Energy Interference/Compatibility Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so.
68016189001_no_Warranty.fm Page 51 Thursday, May 26, 2011 8:10 AM and include safety margins designed to assure the protection of all persons, regardless of age and health, and to account for any variations in measurements. The guidelines use a unit of measurement known as the Specific Absorption Rate (SAR). The ICNIRP SAR limit for mobile devices used by the general public is 2 watts per kilogram (W/kg), and the highest SAR value for this mobile device when tested at the ear is 0.822 W/kg.
68016189001_no_Warranty.fm Page 52 Thursday, May 26, 2011 8:10 AM Information from the World Health Organization “A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established for mobile phone use.” Source: WHO Fact Sheet 193 Further information: http://www.who.
68016189001_no_Warranty.fm Page 53 Thursday, May 26, 2011 8:10 AM FCC Notice to Users The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
68016189001_no_Warranty.fm Page 54 Thursday, May 26, 2011 8:10 AM Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the mobil network to improve GPS performance. AGPS uses your mobile operator's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your mobile operator for details.
68016189001_no_Warranty.fm Page 55 Thursday, May 26, 2011 8:10 AM Navigation When using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic and all other factors that may impact driving.
68016189001_no_Warranty.fm Page 56 Thursday, May 26, 2011 8:10 AM • Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely. • Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
68016189001_no_Warranty.fm Page 57 Thursday, May 26, 2011 8:10 AM • Secure Personal Information—Your mobile device can store personal information in various locations including your SIM card, memory card and phone memory. Be sure to remove or clear all personal information before you recycle, return or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.
68016189001_no_Warranty.fm Page 58 Thursday, May 26, 2011 8:10 AM Use & Care To care for your Motorola mobile device, please observe the following: Use & Care liquids Don’t expose your mobile device to water, rain, extreme humidity, sweat or other liquids. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the mobile device. extreme heat or cold Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F).
68016189001_no_Warranty.fm Page 59 Thursday, May 26, 2011 8:10 AM Recycling Recycling Mobile Devices & Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority.
68016189001_no_Warranty.fm Page 60 Thursday, May 26, 2011 8:10 AM Software Copyright Notice Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software.
68016189001_no_Warranty.fm Page 61 Thursday, May 26, 2011 8:10 AM Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY, INC.
68016189001_no_Warranty.fm Page 62 Thursday, May 26, 2011 8:10 AM Copyright & Trademarks Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.
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