Specifications

1 TECHNICAL BRIEF: The competitive advantages of the Motorola ES400
The answer: the Motorola
ES400 — a compact and
durable enterprise-class
mobile computer offering
robust voice and data
The Motorola ES400 Enterprise Digital Assistant
(EDA) is the same size and weight as the average
consumer device — yet offers so much more. This
true pocket-size office offers real enterprise-class
functionality — all the tools required to maximize
worker productivity and operational efficiency —
as well as enterprise-class durability, security,
manageability and support.
Instead of providing your users with either one
device that will simply keep them informed or
multiple devices to get the job done, you can
empower your users with a single device that offers
the comprehensive business tools required to turn
‘action item’ into ‘action taken’.
Packed with voice and data capabilities, the ES400:
• Interfaces with back-end business applications
• Offers user selectable WAN that connects to
almost any cellular network in the world
• Offers a unique, enterprise-driven, custom
user interface that provides business users
with highly intuitive and rapid access to device
features and applications
• Provides real-time access to personal productivity
business applications, such as calendars, corporate
contact lists and corporate email — including
the ability to open and edit standard business
documents created with Microsoft Office
• Enables users to capture 1D and 2D bar codes*,
signatures, documents, videos and richly
annotated photographs
The challenge: empowering
mobile managers and task
workers with the right
mobile device
Many of today’s mobile workers carry smartphones
— part cell phone and part Personal Digital Assistant
(PDA). This convenient pocketable form factor offers
a connection to some of the tools and information
required to boost mobile worker productivity. These
devices are designed primarily for the consumer
market, and often typically lack important business
functionality — unable to access business critical
vertical applications or provide the advanced data
capture capabilities required to automate paper-
based and other business processes.
Consequently, businesses seeking to streamline and
enable real-time processes in the field often need
to provide mobile workers with a second device,
increasing costs for the enterprise and adding
complexity to the lives of on-the-go workers. In
addition, the consumer-style devices present other
issues when deployed in business settings, from
durability to lifecycle, management and support. The
life expectancy of a consumer style smartphone is
at best 12 to 18 months. Since models are often
updated every six months with no end-of-life warning,
enterprises end up with many different devices
deployed at any given time, complicating management
for IT and users — and further increasing costs.
In addition, this mobile device pool is difficult to
manage — the tools utilized to manage other
enterprise-class devices are typically not available,
nor are service programs designed to provide the
immediate support that your business users need.
As a result, consumer style devices ultimately drive
the cost of mobility up. Capital costs are high —
lack of durability leads to the frequent replacement
of devices and their proprietary accessories.
Operational costs are also increased. Buyers
must spend additional time purchasing devices,
accessories and data plans. And IT faces the many
challenges associated with troubleshooting and
deploying applications on a product pool that is not
only diverse, but also always changing.
* The 3.2 MP camera is intended for occasional bar code scanning,
defined as fewer than 200 bar codes throughout the workday (not
designed for scan intensive applications).