ES400 Application Guide
Transform your mobile workers from simply informed to empowered... with the Motorola ES400. When you give your workers the Motorola ES400, you give them a pocket-sized office that will keep them connected to your business information, customers, co-workers and managers.
es400 application guide Put your Motorola ES400 mobile computers to work right away with our large library of ready-to-use and easily customizable applications. Designed for a wide variety of industries and business processes, these proven and tested applications from our trusted partners will let you start reaping the benefits of mobility, almost overnight. With our applications, your workers will say: I can complete more work orders. I can better manage the store. I can take better care of more patients.
Validation program Info The applications in this guide have been subjected to a battery of tests in real-life customer scenarios, bringing you the peace of mind that the application you choose will work — and work well — with your Motorola ES400.
Table of contents by Industry This table of contents is grouped by industry and business need to help you easily locate the applications that are most appropriate for your workforce. DSD Route Accounting.................. I Hospitality.......................................X Education........................................II Manufacturing..............................XI Field Sales.....................................III Retail............................................ XIII Field Service..........
DSD Route Accounting @hand @hand Field Mobility System.........................1 linea DataScan Quick Mobile.................................................26 Allegro Mobile Solutions Allegro Mobile Survey....................................2 MiT Systems EzSales Mobile.............................................27 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 MobileFrame MobileFrame.................................................
Education @hand @hand Field Mobility System.........................1 MobileFrame MobileFrame.................................................28 Allegro Mobile Solutions Allegro Mobile Survey....................................2 Openstream, Inc. cue-me™.......................................................30 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 PocketMobile Communications AB PreCom Mobile Enterprise Application Platform.........................
Field Sales Apacheta Corporation Apacheta ACE Mobile Applications...............5 Openstream, Inc. cue-me™.......................................................30 Appear Appear IQ........................................................6 PocketMobile Communications AB PreCom Mobile Enterprise Application Platform.....................................31 B2M Solutions mprodigy.........................................................8 Blackbay Delivery Connect...........................................
Field Service @hand @hand Field Mobility System.........................1 linea DataScan Quick Mobile.................................................26 Allegro Mobile Solutions Allegro Mobile Survey....................................2 MiT Systems EzSales Mobile.............................................27 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 MobileFrame MobileFrame.................................................28 Antenna AMP Service......
Fleet Management @hand @hand Field Mobility System.........................1 Complete Innovations Fleet Complete..............................................16 Apacheta Corporation Apacheta ACE Mobile Applications...............5 linea DataScan Quick Mobile.................................................26 B2M Solutions mprodigy.........................................................8 MobileFrame MobileFrame.................................................28 BarCode ID Systems Field IQ™ Work Order.
Government @hand @hand Field Mobility System.........................1 Allegro Mobile Solutions Allegro Mobile Survey....................................2 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Antenna AMP Service...................................................4 Appear Appear IQ........................................................6 Astea FX & Alliance Mobile......................................7 B2M Solutions mprodigy............................
Government (continued) Spring Wireless mSeries™ Field Marketing...........................42 Spring Wireless mSeries™ Field Sales...................................43 Symbar RUTA 40 — Intelliroute................................44 TBS Enterprise Mobility TaskMaster Enterprise Mobility Platform.....46 TotalMobile TotalMobile...................................................47 Uberall Corp. Field Technicians Mobility — Opti Time......
Healthcare @hand @hand Field Mobility System.........................1 InteMobile Mobile Inspection.........................................24 Allegro Mobile Solutions Allegro Mobile Survey....................................2 IntSig Information Co. CamCard........................................................25 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 linea DataScan Quick Mobile.................................................
Healthcare (continued) Spring Wireless mSeries™ Field Marketing...........................42 Spring Wireless mSeries™ Field Sales...................................43 Symbar RUTA 40 — Intelliroute................................44 TBS Enterprise Mobility TaskMaster Enterprise Mobility Platform.....46 TotalMobile TotalMobile...................................................47 Uberall Corp. Field Technicians Mobility — Opti Time......
Hospitality @hand @hand Field Mobility System.........................1 MiT Systems EzSales Mobile.............................................27 Allegro Mobile Solutions Allegro Mobile Survey....................................2 MobileFrame MobileFrame.................................................28 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Newspage Ltd. Express Sales Force Automation (SFA).........29 Antenna AMP Service.........................
Manufacturing @hand @hand Field Mobility System.........................1 DMS ActiSoft, Almacen Soft and Tareo Soft.........19 Allegro Mobile Solutions Allegro Mobile Survey....................................2 Global Relief Technologies RDMS (Rapid Data Management System)...................................20 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Antenna AMP Service...................................................4 Appear Appear IQ..............
Manufacturing (continued) Retriever Communications Retriever Barking..........................................38 Seal Systems Seal SivaPro..................................................40 Software FX, Inc. PowerGadgets Mobile..................................41 Spring Wireless mSeries™ Field Marketing...........................42 Spring Wireless mSeries™ Field Sales...................................43 Symbar RUTA 40 — Intelliroute................................
Retail American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Apacheta Corporation Apacheta ACE Mobile Applications...............5 B2M Solutions mprodigy.........................................................8 CommonTime Ltd CommonTime Mobile Enterprise Application Platform....................14 ComOps Limited Pocket SAM..................................................15 IntSig Information Co. CamCard........................................................
Transportation & Logistics @hand @hand Field Mobility System.........................1 CXT Software X Mobile™....................................................17 Allegro Mobile Solutions Allegro Mobile Survey....................................2 Descartes Systems Group MobileLink PPC Delivery...............................18 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 DMS ActiSoft, Almacen Soft and Tareo Soft.........19 Antenna AMP Service..........
Transportation & Logistics (continued) qdata Q-Suite..........................................................34 Spring Wireless mSeries™ Field Marketing...........................42 Quofore Quofore Retail Execution..............................35 Spring Wireless mSeries™ Field Sales...................................43 Reddwerks Corporation Reddwerks Warehouse Performance Management (WPM) software version 3.6.....................................37 Symbar RUTA 40 — Intelliroute.........................
Utilities @hand @hand Field Mobility System.........................1 Allegro Mobile Solutions Allegro Mobile Survey....................................2 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Antenna AMP Service...................................................4 Apacheta Corporation Apacheta ACE Mobile Applications...............5 Appear Appear IQ........................................................6 Astea FX & Alliance Mobile.....................
Utilities (continued) Seal Systems Seal SivaPro..................................................40 Software FX, Inc. PowerGadgets Mobile..................................41 Spring Wireless mSeries™ Field Marketing...........................42 Spring Wireless mSeries™ Field Sales...................................43 Symbar RUTA 40 — Intelliroute................................44 Systems Application Engineering, Inc PRIDE.............................................................
Warehouse Management @hand @hand Field Mobility System.........................1 MobileFrame MobileFrame.................................................28 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Openstream, Inc. cue-me™.......................................................30 Apacheta Corporation Apacheta ACE Mobile Applications...............5 PocketMobile Communications AB PreCom Mobile Enterprise Application Platform............................
Wholesale Distribution @hand @hand Field Mobility System.........................1 Descartes Systems Group MobileLink PPC Delivery...............................18 Allegro Mobile Solutions Allegro Mobile Survey....................................2 DMS ActiSoft, Almacen Soft and Tareo Soft.........19 American Barcode and RFID, Inc. ABC Scan.Net.................................................3 Global Relief Technologies RDMS (Rapid Data Management System)...................................
Wholesale Distribution (continued) qdata Q-Suite..........................................................34 Reddwerks Corporation Reddwerks Warehouse Performance Management (WPM) software version 3.6.....................................37 Software FX, Inc. PowerGadgets Mobile..................................41 Spring Wireless mSeries™ Field Marketing...........................42 Spring Wireless mSeries™ Field Sales...................................43 Symbar RUTA 40 — Intelliroute.........................
@hand @hand Field Mobility System The @hand Field Mobility System (FMS) is a single framework that includes ready-to-configure applications that streamline maintenance, asset tracking, supply chain management, field service and operations. Configure individual or hybrid applications that match your own workflows and easily integrate the advanced functionality of your Motorola mobile devices — from bar code scanning and GPS to mobile printing.
Allegro Mobile Solutions Allegro Mobile Survey Create, deploy and manage surveys that can be delivered instantly over the air to the ES400. With this feature rich application, you can collect up-to-the-minute information from your field representatives that can be viewed instantly, providing the intelligence required to make smarter business decisions.
American Barcode and RFID, Inc. (AB&R) ABC Scan.Net ABC Scan.Net allows your field workforce to scan bar codes to streamline a wide range of inventory and asset management activities. A quick scan provides all the information required to perform the task at hand — from searching through inventory in the back of the truck to locate a specific part to accessing a current work order. No more paper and pen, no more errors, no paper forms to process and file.
Antenna AMP Service AMP™ Service accelerates and optimizes time-critical business processes and workflows that challenge field service workers every day. AMP Service provides field service workers with anywhere, anytime bi-directional access to real-time customer, inventory and other jobrelated information, virtually eliminating communication bottlenecks and preventing information gaps, miscommunications and costly mistakes.
Apacheta Corporation Apacheta ACE Mobile Applications Apacheta provides flexible mobile applications for route sales and delivery, merchandising, pick-up and delivery, and field service that enable companies to streamline their mobile operations, capture new revenue opportunities and lower costs. Apacheta software takes full advantage of Motorola’s mobile computers with support for scanning, pictures, GPS, mobile printing and WAN, LAN and Bluetooth connectivity.
Appear Appear IQ Appear IQ is a context-aware mobile platform for enabling mobile field service applications. Appear IQ makes mobility easy by managing the many critical aspects of mobility solutions, including device management, data synchronization, reliable messaging and data-push based on user context — such as location, user profile and device type.
Astea FX & Alliance Mobile With FieldCentrix and Astea Alliance mobility solutions, you can seamlessly link your processes, people, parts and data in real time, eliminating the manual inefficiencies and paperwork that can overwhelm service technicians — and your business. Real-time automated processes improve the productivity of your field service personnel, who now have more time to better serve your customers and generate new business to help increase your bottom line.
B2M Solutions mprodigy You chose a mobility solution to increase business efficiency, better serve customers and cut costs. mprodigy will help you properly manage your entire Motorola mobility solution to achieve those objectives. Rich analytics provide a systems-wide look at your entire mobility solution, allowing you to monitor the performance of your devices, your applications, your users, your networks and your help-desk operations.
BarCode ID Systems Field IQ™ Work Order Field IQ® Work Order improves the productivity and efficiency of field personnel in any organization with an outside workforce. Part of the Field IQ™ Mobile Software Suite, this solution improves the execution and management of field work orders by providing more accurate data entry, on the spot access to the data needed to get the job done fast and right, and faster communication with host systems.
Blackbay Delivery Connect Blackbay provides comprehensive real-time mobile worker solutions for supply chain management. Blackbay Delivery Connect is designed to improve customer service, supply chain management, information flow and accuracy for a wide range of logistical operations — from point-to-point pickup and delivery to hub-and-spoke, depot operations and asset or equipment tracking.
Cheetah Software Systems Cheetah Software Cheetah’s real-time logistics solutions allow you to fully automate delivery route planning, pickup assignment, dispatch, and customer service for delivery, less-than-truckload (LTL), courier and private fleet operations — almost overnight. Our proven systems deliver real-time routing, delivery and dispatch information to all those who need it — dispatchers, drivers, customer service representatives (CSRs), shippers and customers.
CIS Group Route Companion Get more efficient management of your direct store delivery (DSD) operation with Route Companion®. This route accounting application automates the activities of mobile sales and delivery personnel, from truck loading to end-of-day balancing and reporting. Sequence of visits, inventory, order-taking, returns processing, collections, surveys and much more can all be managed with Route Companion.
Cognito Ltd TaskWorker Give field workers easy access to the real-time information they need with Cognito’s TaskWorker and eliminate the need for phone calls to receive instructions or report job progress. The TaskWorker mobile client application establishes a secure, controlled mobile working environment with a simple user interface that presents workers with a straightforward set of options that relate to their role and responsibilities.
CommonTime Ltd CommonTime Mobile Enterprise Application Platform This complete set of products and services simplifies the design, development, deployment and management of dynamic mobile applications that eliminate paper-based processes and increase the efficiency of your operations.
ComOps Limited Pocket SAM Pocket SAM provides your sales force with a real-time link to your business systems, enabling a circular exchange of information that benefits the sales force in the field and sales managers. Your sales force can access the data they need to be as successful as possible — from key account information to sales tools. And the ability to collect information on every customer touch-point helps supervisors to more proactively manage the sales force.
Complete Innovations Fleet Complete Fleet Complete enables companies to better manage their fleet, reduce fuel consumption, increase worker safety and regulate employee activities in the field. Dispatchers can send detailed work order information directly to the user’s mobile device, eliminating paper and the associated slow movement of information through your business. Users can then view new job notifications and update the status in real time.
CXT Software X Mobile™ X Mobile delivers many of the same mobile features used in the largest worldwide delivery companies, at an affordable price point. Dispatch and drivers can communicate via two-way messaging. Dispatchers can send detailed information about orders, manifests, stops and parcels to drivers in real time. As deliveries are completed, delivery status is updated in real time, even on over, short and damaged shipments.
Descartes Systems Group MobileLink PPC Delivery Orders change. Trucks get caught in traffic. Shipments get damaged. Change is the norm, and drivers and dispatchers react, but not always in concert. Companies have long sought to incorporate field operations status into order fulfillment processes. Now, with Descartes Mobile Link, you can. This family of wireless applications improves operational efficiencies by enabling the real-time exchange of information with drivers out on the road.
DMS ActiSoft, AlmacenSoft and TareoSoft With over 15 years of experience in the delivery of mobile solutions, you can count on DMS applications to improve efficiency in a wide variety of business processes: Asset Tracking: ActiSoft allows personnel to scan bar codes or RFID \tags on assets to take a rapid and highly accurate inventory. Inventory Management: AlmacenSoft automates inventory management in stores and warehouses, streamlining receiving, picking, put-away, replenishment and shipping processes.
Global Relief Technologies RDMS (Rapid Data Management System) GRT has developed an end-to-end technology solution platform designed to provide secure rapid data collection, analysis, and collaboration capabilities called Rapid Data Management System (RDMS) on handheld devices. All of the data collected in the field is communicated via various commercial/military networks, including LAN, Cellular, and mobile satellite communications.
inCompass Wireless inLab This suite of Pathology Laboratory Courier Mobile offerings provides the seamless and technologically advanced automated real-time proof of service required in the mission critical world of healthcare. Laboratories now enjoy complete visibility into the supply chain, from package, specimen and vehicle tracking, to driver management and cost containment.
InteMobile Controle Streamline your freight delivery operations with Controle from InteMobile. Delivery operations are traditionally paper-intensive. But Controle eliminates paper, improving data accuracy, data availability, driver productivity and shipment accuracy. This mobile application allows dispatch to send electronic delivery orders to drivers out in the field that can be re-prioritized as needed throughout the day.
InteMobile Distribution of Gases This mobile solution allows you to streamline the distribution of gases such as oxygen, nitrogen, hydrogen and rare gases required in healthcare as well as industrial and electronics manufacturing. Complete processing at the customer site allows delivery drivers to updates inventory and process invoices, all in real time. Bar code scanning of customer tanks and cylinders allows you to easily track these high-value assets.
InteMobile Mobile Inspection Mobile Inspection from InteMobile improves the efficiency of the entire inspection process. Dispatch can send electronic job orders directly to the Motorola ES400. Dispatchers can respond instantly to emergencies, able to re-prioritize jobs with the press of a few buttons, ensuring that the most pressing inspections are always conducted first.
IntSig Information Co. CamCard CamCard makes it easier than ever to enter new contacts into your system address book. Simply take a picture of any business card with the integrated camera in the ES400 to automatically save the information as a contact in the device address book. Image rotation is automatically detected and corrected.
linea DataScan Quick Mobile This versatile software solution is designed to enable data capture and transmission in any vertical industry — including wholesale distribution, manufacturing, transportation and logistics, public services and small businesses of all types. Quick Mobile allows you to take advantage of the advanced functions on Motorola mobile computers, including bar code scanning, GPS, photo capture, signature capture and more. The user friendly design requires virtually no training.
MiT Systems EzSales Mobile This family of highly flexible and configurable mobile solutions provides the real-time information required to increase the productivity and efficiency of the mobile workforce and back office personnel. Our building block approach allows us to tailor applications to your exact business needs — without the high price tag of customized solutions.
MobileFrame MobileFrame MobileFrame’s 100% code-free enterprise mobility platform enables any business in any industry to easily create, deploy and manage sophisticated custom mobile applications. Our intuitive point and click system eliminates time-consuming and expensive custom coding.
NewsPage Ltd. Express Sales Force Automation (SFA) Get more out of your field sales force with Express SFA. Sales representatives in the field can access and capture the information they need to close more sales.
Openstream, Inc. cue-me™ Your users will access multiple business applications with their ES400. Make that interaction as intuitive as possible with OpenStream’s cue-me. This application allows you to enable multi-modal interaction with your existing business applications — users can type, touch or talk to enter or view information in your business applications. And if your users need help navigating an application, they can simply ask for it or press the help button.
PocketMobile Communications AB PreCom Mobile Enterprise Application Platform The PreCom Platform is a standardized rapid development platform that allows enterprises to develop, deploy and manage mobile enterprise solutions that are highly intuitive — and cost-effective. The easy-to-use platform offers a flexible plug-in framework that provides all necessary functions, including communication, storage, security, integration, log and settings, device management, licensing and remote updates.
Portable Technology Solutions, LLC TracerPlus™ The TracerPlus platform makes it easy to develop mobile applications to streamline practically any business process, including inventory, delivery, asset tracking, inspections, logistics and much more. Our data integration tools provide batch or real-time wireless syncing with almost any existing database system, including Access, Oracle MySQL and Excel.
Prism Visual Software MiniMate MiniMate allows service and delivery operations to optimize the work order process by eliminating redundant data entry and expanding the amount of data collected in the field.
qdata Q-Suite Integrate bar code scanning into virtually any application, quickly and easily, with qdata’s Q-Suite. Four pre-built ready-to-use applications can be easily customized, allowing you to collect the information on your bar codes — no programming required. Support for real-time and batch mode allows businesses to improve worker efficiency and data accuracy, regardless of whether users are on- or off-line.
Quofore Quofore Retail Execution Quofore’s multi-tier mobile Retail Execution software solution helps Consumer Products companies automate the day-to-day activities by providing a constant, real-time flow of information between field personnel and the head office.
Raco RACOWare Protective Services Help protect your facilities and the workers who spend their days inside your facilities with RACOWare Protective Services. This application is designed primarily to automate the inspection of PFE (Portable fire extinguishers), panic alarms, guard round check points, delayed egress doors, smoke door inspections and emergency phones.
Reddwerks Corporation Reddwerks Warehouse Performance Management (WPM) software version 3.6 If you want to reduce costs, increase accuracy and get more from the equipment in your warehouse, you need Reddwerks WPM. This fully featured warehouse management application streamlines key warehouse activities including item and case selection, stocking, quality control, palletizing and container management.
Retriever Communications Retriever Barking Eliminate field paperwork from your service maintenance operations and improve the productivity of your field technicians with Retriever Barking. This mobile solution connects your remote field staff with your office in real time, allowing you to easily schedule and manage your field force from the office — without paperwork.
ScanMex ScanCare ScanCare provides inventory control for surgical supplies and scheduled surgeries. The ability to automate the end-to-end process — from order to consumption for prostheses, medical tools and materials utilized in surgical procedures — enables faster response times, improves service levels, optimizes inventory levels, reduces material loss and increases the speed and accuracy of billing. The ready-to-use application is easy to deploy.
Seal Systems Seal SivaPro This complete sales force automation solution enables your sales force to throw out paper forms and conduct end-to-end sales related activities in real time on the Motorola ES400. Salespeople can check stock and pricing, place the order and verify the delivery date, no matter where they happen to be.
Software FX, Inc. PowerGadgets Mobile Give your mobile workforce, managers and executives the real-time information they need to make the best decisions possible with PowerGadgets Mobile. No programming is required. This easy-to-use tool allows you to create powerful dashboards that provide a window into the real-time information in your business system in just minutes. In addition to data, you can present charts, gauges and maps for the easy on-the-go analysis that only visual data can provide.
Spring Wireless mSeries™ Field Marketing As a leading brand manufacturer, your marketers need a world of real-time information to get the job done. With mSeriesTM Field Marketing solutions, your field workforce can view information across the value chain to improve marketing efforts and better reach your customers.
Spring Wireless mSeries™ Field Sales Give your field sales workforce the information they need, where they need it most — at the point of sale. With mSeries™ Field Sales, you can give your saleforce instant visibility into the back office sales data and rules that will help them make the most out of customer face time. Real-time processes eliminate inefficiency, improving productivity and results, so your salesforce has more time to spend catering to your customers.
Symbar RUTA 40 — Intelliroute Improve the productivity of your sales and field service workteams with RUTA 40 — Intelliroute. This standards-based platform is built on Microsoft’s .Net Framework, enabling enterprises to give mobile workers a direct connection to key business systems, such as SAP and BASIS.
Systems Application Engineering, Inc PRIDE In the oil and gas industry, unscheduled downtime can lead to millions of dollars in losses. Protect your profitability with PRIDE. PRIDE eliminates paper from plant management processes — and the delay in information visibility as data makes its way from paper to the computer. During rounds, operators simply scan the bar code on a piece of equipment and enter data as prompted.
TBS Enterprise Mobility TaskMaster Enterprise Mobility Platform Thousands of field workers rely on the TaskMaster Enterprise Mobility Platform to improve productivity and efficiencies in everyday processes. Intuitive, metadata-driven electronic forms are uniquely customized to replicate individual workflows, with selection lists enabling the capture of highly accurate information.
TotalMobile TotalMobile TotalMobile is a Mobile Applications Platform designed specifically to help State, Local and Federal government agencies as well as other organizations improve performance and control costs. TotalMobile is one of the few enterprise-wide mobile working systems that can be used by all departments in an organization to increase efficiency, respond faster, report accurately, reduce waste and save money. Implementation is fast and easy, with proven benefits.
Uberall Corp. Field Technicians Mobility — Opti Time Field Technicians Mobility allows you to optimize routes to reduce mileage, fuel costs and downtime between appointments. Routes can be scheduled automatically based on a customer’s geographic position, technician skills, complexity of the job, technician availability and Service Level Agreements.
Vermont Information Processing (VIP) VIP OrdersCE In the beverage wholesale business, change is a constant occurrence. New items come and go every day. VIP OrdersCE allows your field workers to take orders and deliver products, without the typical myriad of paper forms. The batch application runs offline, so even if your workers are in an area without a cellular network connection, it’s business as usual.
Notes
Part number: GD-ES400ISV. Printed in USA 2/11. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. ©2011 Motorola Solutions, Inc. All rights reserved.
