Car Satellite Radio System User Manual

DSR-6400 Series 79

Product Support

If You Need Help

For assistance with your Motorola Mobility product, use one of the following channels:

• Technical Assistance Center (TAC) provides access to technicians 24 hours a day, 7 days a

week for all products. Contact the TAC at 888-944-HELP (888-944-4357) or dial direct

847-725-4011.

• Motorola Online (MOL), mobilityonline.motorola.com, provides technical documentation and

low-priority issue creation and tracking. (PON and BSR users see Extranet Support below.)

• DigitalCM, digitalcm.motorola.com, provides software downloads and release updates.

(PON users see Extranet Support below).

• Learning Portal, www.motorolatraining.com, provides self-paced product training and

descriptions of instructor-led classes. In many cases, training can be given at your location.

• Extranet Support provides technical publications for PON (FTTx) users at

compass.motorola.com/go/ftth and software downloads and technical publications for BSR

users at bsr.motorola.com. For assistance with Motorola Mobility products only, contact the

Motorola Mobility Technical Response Center (TRC), 24 hours a day, 7 days a week.