Instruction manual

DSR-4550 63
4
Troubleshooting
Before contacting the Hotline, review Table 4-1 for problems and suggested solutions.
Table 4-1: Troubleshooting Solutions
Problem Possible Cause Solution Reference
LCD blank, no LEDs lit No power to unit. Plug in the unit
LEDs illuminate, but LCD is
blank or too dark to read
LCD contrast out of
adjustment
Adjust LCD contrast See how to set the
Contrast Field on
page 31.
No picture, no level
indication
No LNB signal port Connect LNB coax See "Connecting the
DSR-4550" on page 5.
Poor audio quality or low
audio level
Audio levels
incorrect
Adjust audio levels See "Audio1 Gain and
Audio2 Gain Menus" on
page 26.
No video or Bypass Video
is present
Unit is in bypass
mode
Change to an available
channel
See "Channel Menus"
on page 37.
No audio or Bypass Audio
is present
Unit is in bypass
mode
Change to an available
channel
See "Channel Menus"
on page 37.
Will not acquire Port not configured Check port configuration and
manual frequency tune
See "Port Config Menu"
on page 24.
Incorrect language displays
for subtitles
Wrong language
setting
Check subtitle language
settings
See "Text Lang Menu"
on page 43.
Incorrect Audio language Wrong language
setting
Check audio language
settings
See "Aud1Lang,
Aud2Lang Menus" on
page 41.