m Digital Voice Modem ® SBV5122 Digital Voice Modem Series Installation Guide
B Copyright © 2009 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change.
B Table of Contents Safety and Regulatory Information Getting Started Inside the Box ............................................................................................................................................... 1 Minimum System Requirements .................................................................................................................. 2 Overview SBV5122 Front Panel ...........................................................................................................
B Safety and Regulatory Information i SAFETY AND REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS — when using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference.
B • Place device to allow for easy access when disconnecting the power cord of the device from the AC wall outlet. • Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed. • • Place this device on a stable surface. • Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting a USB or Ethernet cable from the cable modem or user’s PC.
B • This device should not be used in an environment that exceeds 40° C. SAVE THESE INSTRUCTIONS Note to CATV System Installer — This reminder is provided to call the CATV system installer’s attention to Section 820.93 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
B FCC COMPLIANCE CLASS B DIGITAL DEVICE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
B CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. RECYCLING YOUR MOTOROLA EQUIPMENT Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region.
B Getting Started 1 Contents and System Requirements Thank you for purchasing a Motorola SURFboard® product. Please take a few moments to become familiar with the product before starting the installation. To learn more about Motorola products, visit us at www.motorola.com.
B Minimum System Requirements The SBV5122 is compatible with the following operating systems: • Windows XP (Service Pack 2) • Windows Vista • MAC 10.
B Overview 2 SBV5122 Front and Rear Panels SBV5122 Front Panel LED When the LED is… Then the modem is… POWER On (never flashes) On RECEIVE • • • • Flashing ON (and not flashing) SBV5122 Front and Rear Panels • SBV5122 Front Panel 3 SBV5122 Digital Voice Modem • Installation Manual 568756-001-b Scanning for a downstream channel Connected to a downstream channel
B LED When the LED is… Then the modem is… SEND • • Flashing ON (and not flashing) • • Scanning for a upstream channel Connected to a upstream channel ONLINE • • Flashing ON (and not flashing) • • Scanning for a network connection Online and the startup process is complete LINK • • Flashing ON (and not flashing) • • Scanning for a network connection Connection established TEL 1/2 TEL 2 • • Flashing ON (and not flashing) Phone is off hook Phone is in use SBV5122 Front and Rear Panels • S
B SBV5122 Rear Panel Key Item Description 1 TEL 1/2 TEL 2 Connects to a single or two-line telephone Connects to a single line telephone 2 ETHERNET Connects to Ethernet-equipped devices 3 USB* Connect to USB-equipped devices (available on SBV5122U models) 4 CABLE Connects the modem to a cable wall outlet coaxial cable connection 5 POWER Provides power to the cable modem * USB capabilities are only available when connected to a computer using Windows™.
B 3 Cabling and Powering Up the SBV5122 CAUTION This product is for indoor use only. Do not route the USB, Ethernet and/or telephone cables outside of the building. Exposure of the cables to lightning could create a safety hazard and damage the product. CAUTION Contact your service provider before connecting your digital voice modem to existing telephone wiring. DO NOT connect the telephone wire to a traditional telephone (PSTN) service. SBV5122U Cabling Instructions 1.
B SBV5122N Cabling Instructions 1. Connect one end of the coaxial cable to the cable outlet. 2. Connect the other end of the coaxial cable to the cable connector on the modem. 3. Insert the power cord into the power port on the modem. 4. Plug the other end of the power cord into an electrical outlet. 5. Insert the other end of the Ethernet cable port on the modem. 6. Insert one end of the Ethernet cable to your computer. 7. Insert one end of a telephone cable into the Tel 1/2 or Tel 2 port. 8.
B Connecting to the Internet After cabling and powering up the SBV5122, open a web browser, type in a web address to verify that you can connect to the Internet. If you are unable to connect to the Internet, it may be necessary to restart your computer (please try this option first), change your settings, or reset your IP address. Configuring TCP/IP In Windows XP 1. Click Start. 2. Click Control Panel. 3. Click Network and Internet Connections / Network Connections (will vary according to settings). 4.
B Configuring TCP/IP in Windows Vista 1. Click Start. 2. Right click on Network. 3. Scroll down to Properties. 4. Click Manage network connections. 5. Right-click on the appropriate (if more than one listing) Local Area Connection. 6. Click Properties. Vista may prompt you for permission to continue – Click Continue. 7. Select Internet Protocol Version4 (TCP/IPv4) and click Properties. 8. Verify that the Obtain an IP address automatically and Obtain DNS server address automatically options are selected. 9.
B Windows Vista 1. On the Windows Vista desktop, click Start. 2. Click All Programs. 3. Click Accessories. 4. Click Run to display the Run window. 5. Type cmd and click OK to open a command prompt window. 6. Type ipconfig and press Enter to display the IP Configuration. If an Autoconfiguration IP Address appears, there is an incorrect connection between your PC and the digital voice modem (check the cable connections and your television service), or you may need to renew your IP address.
B 6.0 mm (.24 inches) maximum 9.0 mm (.35 inches) maximum 2.5 mm (.10 inches). If possible, mount the unit to concrete, masonry, a wooden stud, or some other very solid wall material. Use anchors if necessary (for example, if you must mount the unit on drywall). CAUTION Before drilling holes, check the structure for potential damage to water, gas, or electric lines.
B Wall Mounting Template After mounting, reconnect the coaxial cable input and Ethernet connection. Plug the power cord into the +12VDC connector on the cable modem and the electrical outlet. Route the cables so that they are not a safety problem.
B A Software License and Warranty SBV5122 VoIP Cable Modem Software License Motorola, Inc. 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”).
B TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
B Warranty Information What is my limited warranty? A limited warranty for this Product (including Software) is provided by Motorola to your distributor, cable operator, or Internet service provider, as applicable. Please contact your cable operator or Internet service provider (“Service Provider”) for details. Motorola does not warrant that any Software will perform error-free or without bugs.
M Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. All other product or service names are the property of their respective owners. ©2009 Motorola, Inc. All rights reserved.
