DCX3501-M HD Dual Tuner DVR Quick Start Guide
Before You Begin Introduction Congratulations on receiving a Motorola DCX3501-M HD Dual Tuner DVR. This document will help you set up your DCX3501-M set-top to quickly get it up and running. The DCX3501-M HD DVR has a 500GB hard drive allowing for approximately 72-hours of HD record time (this may vary based on programming and other READ THIS FIRST recordings). A full User Guide is not available at this time. 1.
Before You Begin Front Panel The front panel provides Power, Message, Data, and Home LAN indicators, Output video format indicator, 4-character 7-segment display, two Recording indicators, IR remote control sensor, and buttons.
Connecting Your Device Cabling to an HDTV for Video For the best possible HDTV video quality: 1. If the TV has an HDMI input, connect it to the DCX set-top HDMI output. If the TV has a DVI input, connect it to the DCX set-top HDMI output using an HDMI-to-DVI converter cable or adapter. 2. If the TV has neither an HDMI nor a DVI input but has an IEEE-1394 input, connect it to the DCX set-top IEEE-1394 output. If you use IEEE-1394, on-screen graphics do not display.
Connecting Your Device Cabling to an HDTV for Audio DCX3501-M Quick Start Guide 4
Connecting Your Device Cabling to an HDTV and an A/V Receiver for Video Note: If the A/V receiver includes an HDMI input and output, the DCX set-top HDMI output can be connected directly to the A/V receiver’s input and the A/V receiver’s HDMI output directly to the TV. Because HDMI provides both video and audio output, no additional audio connections to the A/V Receiver and TV are required.
Connecting Your Device Cabling to an HDTV and an A/V Receiver for Audio Note: If the A/V receiver includes an HDMI input and output, the DCX set-top HDMI output can be connected directly to the A/V receiver’s input and the A/V receiver’s HDMI output directly to the TV. Because HDMI provides both video and audio output, no additional audio connections to the A/V Receiver and TV are required.
Connecting Your Device Cabling to a Standard-Definition TV Note: This connection method does not support HDTV. For information, see Cabling to an HDTV for Video.
Connecting Your Device Cabling to a Standard-Definition TV, A/V Receiver, and VCR Note: This connection method does not support HDTV. For information, see Cabling to an HDTV for Video. If degraded picture quality is observed while viewing copyprotected limited view programs. do not connect through a VCR. Instead, connect the set-top directly to the TV (see illustration on page 7).
Connecting Your Device Cabling to DVR Storage 1. Contact your cable service provider to verify the set-top software necessary to support External DVR Storage is available in your area. 2. Connect the AC power cord to the external drive and plug the external drive’s AC power adapter into an electrical outlet. 3. Allow approximately 15 to 30 seconds for the external drive to reach operating speed. 4. Connect one end of the eSATA cable to the set-top. 5.
Troubleshooting Troubleshooting guidelines follow. If problems still occur after performing the diagnostics, call your service provider for assistance. Problem — If this occurs: The set-top will not power on The remote control does not work There is no audio when viewing cable channels Solution — Then do one of the following: • The DCX set-top may have received a software update and may not power on while the new software is being installed. Try again in a few minutes.
Troubleshooting Problem — If this occurs: There is no audio from the center and/or surround speakers of a home theater receiver connected to the set-top There is no video on the TV screen No graphics or program guides appear on the TV screen Solution — Then do one of the following: • Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio.
Troubleshooting Problem — If this occurs: No closed captions display Solution — Then do one of the following: • Verify on the User Settings menu that closed captions are enabled on the set-top. • Verify that closed captions are enabled on the TV. Note: Closed captioning may not be available on the current program. The User Settings menu can be accessed from the DCX set-top remote by pressing Power and then Menu within 2 seconds.
Troubleshooting Problem — If this occurs: There are black bars on all four sides of the picture Colors do not appear correctly The set-top is making a humming noise Stopping playback of an external recording causes a black screen with no audio or video Connecting the external drive to the set-top, does nothing. Solution — Then do one of the following: This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF.
Recording Your Connections Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top.
© Motorola, Inc. 2010. All rights reserved. www.motorola.com MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. HDMI is a trademark of HDMI Licensing LLC. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
