User guide

I CYAN I MAGENTA I YELLOW I BLACK
GALLEY:
11
PASS
:
5
OP:
PR:
FILE:
20998-2-Eng-Booklet
BUILD DATE:
May 4-05
ITEM TYPE:
Booklet-28 Pages plus Cover
JOB #:
LIVE:
1/4" x 1/4"
BUILD OP:
SK
AD TYPE:
AD #:
TRIM:
6" x 8.5"
BLEED:
1/8"
LINE SCREEN:
150
REV DATE:
June 14-05
FONTS:
STORAGE: COLOUR:
21143 CMYK
ACCOUNT:
Cogeco
PRODUCTION:
THE STUDIO
33 YONGE STREET, 12TH FLOOR, TORONTO, ONTARIO M5E 1X6 TELEPHONE: [phone] FACSIMILE: [phone]
Karen Farnocchi
CREATIVE:
Digital Starter Kit
REV OP:
SF/KB
SD5CODT0905P
REMOVE GUIDE COLOUR AT FINAL PASS
Helvetica Neue Condensed, Berthold Akzidenz
Grotesk Family, Zaph Dingbats, Times
Need help with your Digital Cable Services?
• Ensure that there are no obstructions between your Digital Receiver and your
remote control.
• Double check that the remote control batteries are not dead by replacing them.
•
You can also try resetting your unit by turning it off and unplugging it for
10 seconds. The system may take 15-20 seconds to reset. It may take up to
20 minutes for the Navigator software to reset.
• Try to change channels using the channel UP or channel DOWN buttons on the
Digital Receiver (not present on all models). If the channels are changing, and
you’ve tried all the previous steps, then there may be a problem with your remote
control. Contact Cogeco Technical Support for further assistance.
I want to record a digital channel while I am not home, what do I do?
• Make sure your TV and VCR are set to channel 3.
• Program your VCR to turn on at the appropriate time and make sure it remains
tuned to the proper input channel. Then you can turn off your VCR for Timer
recording.
• Set up Tune Timer – go to MAIN MENU, then SETUP, and then TIMERS – enable
Timers by using right arrow button and set the desired date, frequency, time, duration,
and channel for a program.
• Ensure that the MUTE function is off.
I tuned to a digital channel and I get sound, but there is no picture.
Try using the channel UP button and then channel DOWN. This should bring
the picture in.
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I sometimes see a red light on the front panel of the Digital Receiver or a
yellow envelope on the fl ip bar at the bottom of the screen. What is that?
• When an envelope appears in the upper right corner of the navigator MAIN
MENU, you have a message waiting for you in the ‘mail-box’ of your Digital
Receiver. Messages are sent from Cogeco regarding programming changes,
special promotions or other important information that might affect your service.
• To read your message, highlight the MESSAGE bar and press the OK button.
Then use the UP or DOWN button to highlight the message and press the OK
button. The text of the message will then appear on your screen.
• Save the message by highlighting the KEEP bar and pressing the OK button.
• Delete the message by highlighting the DELETE bar and pressing the OK button.
My Digital Receiver sometimes locks up and I can’t change channels or
turn the unit on or off.
The Digital Receiver will generate heat much like a personal computer and must
be placed in a well-ventilated area. Leave at least 3/4 inch space on the sides
and above the Digital Receiver. DO NOT place any items (electrical equipment,
plants, videotapes, papers, etc.) on top of your Digital Receiver. If the terminal locks
up, try resetting it by unplugging the AC from the wall and powering it back up
again. If the problem persists, contact Cogeco Technical Support.
You’ve Got Questions. We’ve Got Answers.
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