Installation manual
Table Of Contents
- CONTENTS
- 1 INTRODUCTION
- 2 OVERVIEW
- 3 INSTALLATION
- 4 DIAGNOSTICS
- Using the Diagnostics
- General Status
- Out Of Band (OOB) Status
- Agile OOB Tuner Hunting
- In Band Status
- Audio/Video Status
- Unit Address
- Separable Security
- Firmware Version
- Current Channel Status
- Renewable Security
- Upstream Modem
- App Code Modules
- Memory Configuration
- Interactive Status
- MAC Frequency Table
- Control Channels
- Message Types
- In-band Program Association Table (PAT)
- In-band Program Map Table (PMT)
- Task Status
- In-band Multicast Address Filter
- Connected Home Status
- Keyboard / LED
- 5 TROUBLESHOOTING
4 DIAGNOSTICS
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• Press cursor ◄, cursor ►, SELECT, or ENTER to execute the selected
diagnostic.
• To exit the diagnostic mode, press POWER on the remote control. The set-top
exits the diagnostic mode and powers off.
General Status
This diagnostic displays the error code and description, purchase count, and other
information:
The General Status fields are:
Field Description
Error Error codes display on the OSD when an error occurs. If multiple errors occur, the last
recorded error is displayed:
Error Code Description Cause Remedy
E 00 NO ERROR Indicates normal condition
after initialization
None
E 01 NOT
CONNECTED
The set-top did not receive a
connect message
Restore out-of-band signal
Send a connect message
E 02 PWR CYCLE Init Error The set-top needs a power cycle
to recover
E 03 DRAM DRAM error Not used
E 04 DPSRAM DP-SRAM error Not used
E 07 ROM ROM verification failure Power cycle the set-top; if
repetitive, return for repair
E 08 RAM Faulty RAM, ROM, EEPROM,
or POST failure (this is a
hardware failure)
Return the set-top for repair
E 09 BATTERY Dead battery or memory has
not been initialized; occurs if
battery fails to keep the RAM
alive during power-down;
Return the set-top for repair;
requires factory initialization
message