USER GUIDE DCH100 Standard-Definition All-Digital Cable Receiver
IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturers instructions.
IMPORTANT SAFETY CONSIDERATIONS Be sure to follow these requirements during transportation and installation. The plug is the mains disconnect device. It shall remain readily accessible and operable. During Transportation to the Subscriber Home Transport the cable terminal in its shipping box or an equally padded container. Do not expose the terminal to rain or moisture.
During Installation Do not place the cable terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings. Install the terminal away from heat sources such as radiators, heat registers and stoves.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware.
U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044. © 2007 Motorola, Inc. All rights reserved.
CONTENTS CONTENTS 1 Introduction ...................................................................................................1 Front Panel ................................................................................................2 Rear Panel.................................................................................................3 2 Operation .......................................................................................................4 Turning Power On and Off.................
1 INTRODUCTION 1 INTRODUCTION Congratulations on receiving a Motorola DCH100 StandardDefinition All-Digital Cable Receiver. This User Guide introduces you to the product’s basic features, outlines important safeguards, and provides several options for integrating this component into your current entertainment system.
1 INTRODUCTION Front Panel 1 Power Indicator — Lit when the unit is powered ON, unlit when unit is OFF 2 Message Indicator* — Lit when a new message is waiting to be read, unlit otherwise 2
1 INTRODUCTION Rear Panel 1 RF In — Connects to cable signal from your service provider 2 RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or VCR 3, 5 Digital Audio (S/PDIF) — Provides Dolby® Digital 5.1 audio or PCM output 4 S-Video — Connects to S-Video (SDTV) input of TV or VCR 6, 7 Video/Audio Out — Composite video (SDTV)/audio outputs 8 USB* 1.
2 OPERATION 2 OPERATION Turning Power On and Off Press POWER on the remote control to turn the DCH receiver on or off (standby). When using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER. Changing Channels You can change channels in three ways: • Press channel + or – on the remote control to step through the channel selection. • Enter the number of the channel you wish to view using the number keys on the remote control.
2 OPERATION the interactive program guide instruction manual for detailed instructions. M-Card™ The M-Card is required to view cable television programs, previously recorded programs on the DVR, or interactive on-demand programs. The M-Card should not be removed.
3 CONNECTING YOUR DCH RECEIVER 3 CONNECTING YOUR DCH RECEIVER Instructions and diagrams are included for the following connections: • A/V receiver (audio only) • Stereo standard-definition TV (SDTV) (audio and video) • Stereo SDTV and stereo VCR (audio and video) • A/V receiver, SDTV, and VCR (audio and video) Before you move or change components on your entertainment system, review the following: • For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors.
3 CONNECTING YOUR DCH RECEIVER Connecting Your DCH Receiver to an A/V Receiver (Audio Only) There are three options available for audio connections to your A/V receiver: • Digital audio (OPTICAL S/PDIF) — optical and coaxial • Digital audio (COAXIAL S/PDIF) — optical and coaxial • Stereo audio (AUDIO L and R) If your A/V receiver supports it, the optical S/PDIF or coaxial S/PDIF audio outputs offer a higher level of audio quality, including support for Dolby Digital 5.
3 CONNECTING YOUR DCH RECEIVER Note: Only one audio connection is necessary.
3 CONNECTING YOUR DCH RECEIVER Video Connection Options The DCH receiver offers several different video connection options. Composite video, S-Video, and RF coaxial connections allow you to view standard-definition TV programming. To determine whether your TV features RF coaxial, S-Video or composite video, check the manual supplied with your TV. Use the guidelines below to determine the best video connection for your home entertainment system. • Use S-Video connections if your TV has an S-Video input.
3 CONNECTING YOUR DCH RECEIVER Connecting Your DCH Receiver to a Standard-Definition Stereo TV L/R audio connection Video connection (composite) S-video connection DCH100 DIGITAL AUDIO L RF OUT AUDIO EXT IR R RF IN S-VIDEO VIDEO USB SERIAL POWER M-CARD™ DEVICE ONLY Cable in either / or INPUT S-VIDEO VIDEO CABLE/ ANTENNA IN AUDIO LEFT AUDIO RIGHT Note: If your equipment supports it: • The digital audio optical (optical S/PDIF) or digital audio coaxial (S/PDIF) audio outputs may be use
3 CONNECTING YOUR DCH RECEIVER • S-Video connections may be used in place of the composite video connections. In most cases, S-Video offers a higher level of standard-definition video quality than composite video.
3 CONNECTING YOUR DCH RECEIVER Connecting Your DCH Receiver to a Stereo SDTV and Stereo VCR L/R audio connection Video connection DCH100 DIGITAL AUDIO L RF OUT AUDIO EXT IR R RF IN S-VIDEO VIDEO USB SERIAL POWER M-CARD™ DEVICE ONLY Cable in Standard-Definition stereoTV Stereo VCR INPUT CABLE/ ANTENNA IN AUDIO OUTPUT VIDEO AUDIO VIDEO ToTV R L R L Note: If your equipment supports it: • The digital audio optical (optical S/PDIF) or digital audio coaxial (S/PDIF) audio outputs may be
3 CONNECTING YOUR DCH RECEIVER Connecting Your DCH Receiver to an A/V Receiver, Stereo SDTV, and Stereo VCR DIGITAL AUDIO L RF OUT AUDIO EXT IR R RF IN S-VIDEO VIDEO USB SERIAL POWER M-CARD™ DEVICE ONLY Standard-Definition stereoTV Stereo VCR A/V Receiver 13
3 CONNECTING YOUR DCH RECEIVER Note: If your equipment supports it: • The digital audio optical (optical S/PDIF) or digital audio coaxial (S/PDIF) audio outputs may be used in place of the stereo audio outputs (AUDIO L and R). In most cases these outputs offer a higher level of audio quality, including support for Dolby Digital 5.1 audio, than stereo audio. • S-Video connections may be used in place of the composite video connections.
4 RECORDING YOUR CONNECTIONS 4 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCH receiver before connecting or changing cable connections. Do not place another component or object on top of the DCH receiver.
5 DATA FEATURES 5 DATA FEATURES In addition to high-quality audio and video, the DCH100 provides a USB 1.1 port for connections to external peripheral devices. Its functionality requires specific application software and services offered by your cable provider. Note: Do not attempt to connect data devices to your DCH receiver without contacting your cable provider. Advanced data features require the proper application and network infrastructure to operate.
6 TROUBLESHOOTING 6 TROUBLESHOOTING Before calling your cable provider, review this troubleshooting guide. Problem The DCH receiver will not power on. Possible Solutions • • • The DCH receiver may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the power supply is connected to the DCH receiver and an AC outlet. Unplug the DCH power supply cord from the AC outlet, plug it back in, and then press the POWER button.
6 TROUBLESHOOTING Problem The remote control does not work. Possible Solutions • • • • • • Verify that the remote control is in “Cable” mode. Verify that there are no obstructions between the remote control and the DCH receiver. Aim the remote control directly at the DCH receiver front panel, not the TV or VCR.
6 TROUBLESHOOTING Problem There is no audio when viewing cable channels. Possible Solutions • • • • • There is no audio from the center and/or surround speakers of a home theater receiver connected to the DCH receiver. • • • • Verify that the Mute button on the remote control has not been pressed. Press mute on the remote control to restore sound. If the DCH receiver audio output is connected to the TV, verify that the Mute button on the TV has not been pressed.
6 TROUBLESHOOTING Problem There is no video on the TV screen. Possible Solutions • • • • • No closed captions display. • • Verify that the TV is powered on and set to the appropriate input source for the DCH receiver. Verify that the DCH receiver is powered on and tuned to an authorized cable channel. Verify that all video cables between the DCH receiver and the TV are firmly connected. Verify that the coaxial cable feed is firmly connected to the DCH receiver and the wall jack.
6 TROUBLESHOOTING Problem There are black bars on all four sides of the picture. Possible Solutions • • This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo. If the commercial fills the screen from top to bottom, or the graphic appears below the active video, the program is being letterboxed by the broadcaster. You can minimize this by activating the zoom feature on the TV.
Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.
