Installation manual
4 DIAGNOSTICS
15
Field Description
disconnects the set-top
E 10 SERIALNO Invalid serial number Not used
E 11 INVALID UNIT
ADDRESS
Invalid unit address Return the set-top for repair;
requires a unit creation message
E 12 POST ERROR POST failed Not used
E 13 BOOT Sys_boot initialization failure Power cycle the set-top; if
repetitive, return for repair
E 14 STARTUP System startup failure Power cycle the set-top; if
repetitive, return for repair
E 15 TSI INVALID TSI Structure is corrupted Power cycle the set-top; if
repetitive, return for repair
E 16 FLASH BAD
NUMBER
Bad flash number specified
for Initiate Flash Platform
Error logged, ignore
E 17 BAD PLATVAL Bad platform validation step
number
Error logged, ignore
Purchases Indicates the number of unreported subscriber event purchases stored on the
product.
Platform ID A unique 16-bit hexadecimal number that identifies the platform image (also called the
ROM ID).
Mapped
Platform ID
A unique 16-bit hexadecimal number that identifies the platform image (also called the
ROM ID), used in place of the Platform ID for certain third party applications.
Family ID The manufacturer and product family, in hexadecimal
Model ID The model, in hexadecimal
Remod
Channel
The interface to the subscriber TV; channel 3 or 4 in the USA
Time Zone The time zone offset (in minutes) relative to GMT
DST Entry
Time
The daylight savings entry time.
DST Exit
Time
The daylight savings exit time.
Current GPS
Time
The current time.