TETRA Customer Programming Software (CPS) for d700/d1700/MTH300/MTH300S/MTP200/MTP300/MTM300 Start-up User Guide 68P02956C20-D 04/01
TRADEMARKS COMPUTER SOFTWARE COPYRIGHTS Motorola, The Motorola products described in this instruction manual may include copyrighted MOTOROLA computer programmes. Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted computer programmes. Including the exclusive right to copy or reproduce in any form the copyrighted computer programme.
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 WHO SHOULD USE THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHAT TO LOOK FOR IN THIS GUIDE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHAT TO LOOK FOR IN THIS GUIDE (continued) . . . . . . . . . . . . . . . . . . . . . . . WHAT TO LOOK FOR ON-LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 3: Using the CPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 FEATURES OF THE CPS APPLICATION WINDOW . . . . . . . . . . . . . . . . . . . . . ACCESSING THE ON-LINE HELP SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . GETTING AROUND IN THE CPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USING THE MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 TROUBLESHOOTING THE SOFTWARE INSTALLATION . . . . . . . . . . . . . . . 40 TROUBLESHOOTING THE HARDWARE SETUP . . . . . . . . . . . . . . . . . . . . . . . 41 Appendix D: Contacting Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 European Radio Support Centre (ERSC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preview This User’s Guide contains the information necessary to install and get a basic understanding of how to use TETRA Customer Programming Software (CPS). The TETRA CPS is a PC-based software programme from Motorola that is used to program features into TETRA phones to customise their operation. WHO SHOULD USE THIS GUIDE Note: This guide assumes that you are familiar with basic Windows operations.
WHAT TO LOOK FOR IN THIS GUIDE (continued) Section 4 is a tutorial that provides step-by-step instructions on how to perform selected tasks using the CPS. The Appendixes contain: • • • • CPS menu map Keyboard shortcuts Troubleshooting information Details on contacting Motorola for technical support or to order programming hardware. WHAT TO LOOK FOR ON-LINE This guide is designed to supplement the on-line help installed with the CPS.
CONVENTIONS USED IN THIS GUIDE: Convention Description italics Used for emphasis and for new terms. bold Used to indicate keyboard keys. File/Open Used to designate the location and name of a CPS menu function. For example, File/Open refers to the Open function in the File menu. TIP: Denotes tips and hints on using the CPS. Indicates that the task procedure continues on the following page. Note: Indicates an operational procedure, practice, or condition to which you should pay special attention.
Section 1: Installing the Software SYSTEM REQUIREMENTS Note: The CPS allows you to keep multiple codeplug windows open simultaneously. The number of codeplug windows that can remain open at any given time is determined by the amount of memory available to the CPS. Note: To access the carrier and depot programming levels, use a hardware key called dongle. Ask your local customer service representative for more information. Plug the dongle into the PC’s parallel printer port.
INSTALLING THE CPS Do not delete or move any files installed with the CPS. They are required to run the CPS. Follow the steps below to install the CPS on your hard drive: 1 Quit all Windows applications to ensure a successful installation. 2 Insert the CD-ROM into its drive. 3 The Autorun screen appears. Select Install CPS from the screen. Note: If the Autorun screen is deactivated, start the Explorer. Navigate to the CD folder called “Autorun”. Double click on autorun.exe.
It is recommended to restart the computer for a correct functioning of the CPS. 6 Select the desired Programme Folder name for describing the CPS in the Windows Start menu. Click Next to begin the installation. 7 When the setup is complete, you will be prompted if you want to create a desktop shortcut to the CPS. Click Yes to create the shortcut. As an option, you can choose to read the Readme file. Then click Finish to exit setup.
VERIFYING THE INSTALLATION Once the CPS is installed, verify that the installation was successful. 1 Launch the CPS from the Windows Start menu, or double-click the desktop shortcut. 2 Select Help/About CPS... Verify CPS version number and programming level. Click Details... for further information on: database version, supported model, current codeplug version, current software version, model number, and model type. Click OK, and OK again to return to the screen shown below.
Section 2: Setting Up the Hardware Note: For complete information on the d700 programming kits, contact your local customer service representative. Before you proceed, make sure you have all the necessary hardware from the list from page 44 on. HARDWARE SETUP: PROGRAMMING d700/MTH300 WITH PROGRAMMING KITS FLN2686 (UK plug)/FLN2687 (Euro plug) Use the programming kit with the following software items: Make sure that you are using a fully charged battery in the handset prior to running the CPS.
Note: Programming kits FLN2686/FLN2687 consist of all required cables per table on page 44.
HARDWARE SETUP: PROGRAMMING d700/MTH300/MTH300S WITH PROGRAMMING KITS FLN2908 (UK plug)/FLN2909 (Euro plug) Use the programming kit with the following software items: Description Release 1.1 Release 2.0 Release 3.1 d700 CPS FVN4815 FVN4960 --- MTH300 CPS --- --- FVN4862 MTH300S CPS --- FVN4892 ---- 1 Make sure the handset is turned off. 2 Connect the programming kit as illustrated on page 14. 3 Follow the instructions on your PC.
Note: Programming kits FLN2908/FLN2909 consist of all required cables per table on page 45.
HARDWARE SETUP: PROGRAMMING d1700 WITH DATA CABLE FKN4897 Use the cable with the following software item: Description Release 1 d1700 CPS FVN4824 The data cable interfaces between the handset and an IBM PC (or compatible computer) running the TETRA CPS. To perform the programming, proceed as follows: 1 Connect the data cable as illustrated on page 16. 2 Run the Customer Programming Software (CPS) on your computer.
PROGRAMMING d1700 WITH DATA CABLE FKN4897 (continued) TO PC 9-PIN CONNECTOR TO d1700 ACCESSORY CONNECTOR FKN4897 16 3 Using the CPS
HARDWARE SETUP: DIMETRA MTP200/MTP300/MTM300 Use the programming kit with the following software item: Description Release 3.1 MTP200/MTP300/MTM300 CPS FVN4862 Programming Box FLN2605 interfaces between the Dimetra unit and an IBM PC (or compatible computer) running the TETRA CPS. To connect the programming box, proceed as follows: 1 Connect the programming box as illustrated on page 18. 2 Follow the instructions on your PC.
Note: Programming kit FLN2505 consists of all required cables per table on page 46.
Section 3: Using the CPS FEATURES OF THE CPS APPLICATION WINDOW Title bar Menu bar Toolbar Codeplug file name Codeplug window CODEPLUG TREE VIEW: Shows codeplug blocks in a tree structure. The items in the tree view may vary based on the phone model. CODEPLUG CONTENT VIEW: Displays contents of block that is highlighted in the tree view.
TIP: The information in the on-line help is presented in the following categories: • • • • • • • • • Introduction to the CPS Using the Help Function Help on Specific CPS Tasks Help on Codeplug Blocks Menu Topics CPS Keyboard Shortcuts Troubleshooting Glossary Contacting Motorola To access this topic list, select Help/CPS Help Topics from the CPS. ACCESSING THE ON-LINE HELP SYSTEM The on-line help contains detailed context-sensitive help on using the CPS. Here’s how to access the help system: For...
GETTING AROUND IN THE CPS All CPS functions can be accessed using the menus, and some can be accessed using keyboard shortcuts as described on page 38. Data in the phone codeplug block can be accessed from the tree and content view of the codeplug window. These methods of navigation are explained below.
USING THE TREE AND CONTENT VIEWS When a codeplug is opened, the CPS will display its contents in a codeplug window. The codeplug window is divided into two areas – the tree view and the content view – which make it easy to view the codeplug structure, and view or modify field values. The illustration below shows the relationship between the tree and content views. This column displays the field name. This column displays the field value.
Section 4: Tutorial If you are new to the CPS, we suggest that you try these operations on a backup codeplug file until you become thoroughly familiar with the CPS. This tutorial provides an overview of the tasks you will perform most frequently using the CPS. Refer to the “Help on Specific CPS Tasks” section in the on-line help for a more comprehensive task list. Before you start, make sure the CPS is up and running as described on page 10.
Never disconnect the programming cable from the phone during the programming process or power off the PC while the codeplug file is in memory. This will destroy your phone data. Note: If the progress bar does not appear or an error occurs, go through the checklist in the “Troubleshooting: Unable to Read Codeplug” topic in the on-line help. READING A CODEPLUG FILE FROM THE PHONE If you have already opened a codeplug file from disk, proceed to create a backup copy of the file as described in the next task.
CREATING A BACKUP CODEPLUG FILE To avoid loss of data, you should make back up copies of all codeplugs that you work on. Backups can be extremely useful in restoring codeplugs that get corrupted or are inadvertently erased. To make a backup of the codeplug file: 1 Make the codeplug file active by clicking on its title bar. 2 Select File/Save As. In the File Save As dialogue box, navigate to the drive and folder where you want to save the file.
CONFIGURING USER PERSONAL DATA Fields relating to User Personal Data are grouped in the Ergonomic Parameters and Call List block of the codeplug. In this example, you will program the phone to automatically resend an emergency alarm in case no acknowledgement arrived. You will set the number of retries to 3. TIP: Use the Find feature in the Edit menu to easily locate a field in the current content view.
CONFIGURING CALL LISTS Note: You can use upper or lowercase characters, punctuation and extended foreign language characters such as “ç” in a call list alias. The phone will display uppercase, lowercase and punctuation. However, it may not display extended foreign language characters correctly. In this example, you will add a couple of entries to the Phone List. 1 Click on the plus (+) sign next to the Call Lists folder in the tree view. 2 Highlight Phone List in the tree view.
COPYING CALL LIST ENTRIES BETWEEN CODEPLUGS Note: CPS copy and paste operations will function only under certain conditions. For instance, if you copy a set of cells and highlight another set of cells in which to paste them, the row and column sizes of the copied cells and the highlighted cells must match. Refer to the “Copy and Paste Operations” topic in the on-line help for details. Note: If you paste the new entries over existing entries, the existing entries will be erased.
SAVING A CODEPLUG FILE Note: The CPS identifies codeplug files by their .dbf file name extension. If you do not use this extension when saving a codeplug file, the CPS will automatically add this extension to the file name when it saves the file. TIP: If you wish to save the file under a different name, select File/Save As. When you have finished programming the codeplug, make sure you save a copy to a hard disk or diskette before writing it to the phone.
COPYING THE CODEPLUG TO THE PHONE Note: If the progress bar does not appear or an error occurs, go through the checklist in the “Unable to Copy Phone” topic in the online help. This task is synonymous with “writing partial codeplug” to a phone. This function enables you to clone a group of phones with a working codeplug and does not change the Radio ISSI (Individual Short Subscriber Identity) and other parameters during the cloning operation.
Remember to save the original codeplug data before you make any changes, so that you can restore the phone to its original state if the programming goes wrong. Never disconnect the programming cable from the phone during the programming process or power off the PC while the codeplug file is in memory. This will cause damage to the radio. WRITING THE CODEPLUG TO THE PHONE This task is synonymous with “writing entire codeplug” to the phone.
WRITING CODEPLUG TO THE PHONE USING THE COPY WIZARD TIP: Use Copy Wizard when you want to clone multiple phones with the same set of codeplug data. Once the data is written to one phone, simply connect the next phone and click the Write button. Repeat this process until you have cloned all the phones. Note: Set up the programming hardware as described in “Section 2: Setting Up the Hardware” section on page 11. Select Tools/Options to check the setting in the Serial/Parallel Port field.
WRITING SOFTWARE TO THE PHONE (FLASHING) Notes: Set up the programming hardware as described in “Section 2: Setting Up the Hardware” section on page 11. If the progress bar does not appear or an error occurs, go through the checklist in the “Unable to Write Software” topic in the online help. This function enables you to update the phone software application version. 1 Select Tools/Write Software. 2 Click the Write button.
UPGRADING PHONE Notes: Set up the programming hardware as This function enables you to update the phone software version and codeplug data. described in “Section 2: Setting Up the Hardware” section on page 11. From the 1 Select Tools/Upgrade Phone. A Write Software and Codeplug confirmation Tools menu, choose Options. In the Options message will be displayed on the screen. dialogue box, make sure that the default 2 In the Confirmation Message dialogue box, click the Write button.
FINAL THOUGHTS This completes the TETRA Windows CPS tutorial and the “Using the CPS” section. We hope that, after reviewing this guide, you have gained a basic understanding of: • • • • The application and codeplug windows The relationship between the codeplug tree and content views CPS menus and menu functions CPS tasks and how to perform them Be sure to review this material as necessary and refer to the on-line help for contextsensitive help as you use the CPS.
Appendix A: CPS Menu Map 1 2 3 The Edit menu and the detailed File menu will be visible only when a codeplug file is open in the CPS.
CPS Menu Map (continued) 4 5 6 The Window menu and the detailed Tools menu will be visible only when a codeplug file is open in the CPS.
Appendix B: Keyboard Shortcuts TIP: Use these shortcuts in situations where you cannot use a mouse (for instance, programming a phone in the field). Any CPS function or action that can be performed using the mouse can also be performed using the keyboard keys. This includes navigating through the CPS, accessing menu functions, and changing field values. Here is a listing of shortcuts for frequently used CPS functions: To perform this action...
Keyboard Shortcuts (continued) To perform this action...
Appendix C: Troubleshooting TROUBLESHOOTING THE SOFTWARE INSTALLATION Note: Make sure that your computer meets the minimum requirements for installation that appear on page 7. If there is a problem during the installation, the CPS will display an error message to indicate the type of problem that occurred. Some error messages are reproduced below along with information on how to troubleshoot them: If you see this message... Do this: Cannot create... directory.
TROUBLESHOOTING THE HARDWARE SETUP Hardware setup problems usually show up when reading or writing codeplug to the phone. CAUTION Never disconnect the programming cable from the phone during the programming process or power off the PC while the codeplug file is in memory. This will destroy your phone data. TIP: You can print any help topic (including troubleshooting topics) from the Help window by choosing File/Print Topic.
Appendix D: Contacting Motorola Motorola has made every effort to ensure that the TETRA CPS is of excellent quality. However, if you experience any problems with the product, we suggest that you refer to the following sources: • This guide which is designed to help you install and get an overview of the CPS • The on-line help which has a detailed Troubleshooting section • The README.
Or dial Customer Care Centre: Tel.: 0049 6128 70 2618 Please use these numbers for repair enquiries only Please have the following information ready when you call: 1 Nature and description of the problem. 2 When the problem occurred and what specific actions led to it. 3 Type of PC, manufacturer, version and type of operating system, memory size, disk space, CPS version, phone model type, and part numbers of programming kits used.
ORDERING PARTS Note: The part numbers provided here do not contain version suffixes. You will automatically receive the latest version of the part when you place your order. For complete information on ordering required parts and kits, contact your local customer service representative. FLN2686 (UK plug)/FLN2687 (Euro Plug) for d700/MTH300 Name of Part Part Number Description UK Power Supply or Euro Power Supply EPN4040 or EPN4041 Supplies power to the RIB and to the computer via the adapter.
FLN2908 (UK Plug)/FLN2909 (Euro plug) for d700/MTH300/MTH300S Name of Part Part Number Description UK Power Supply or Euro Power Supply EPN4040 or EPN4041 Supplies power to the handset and computer via the RFI filter. RFI Filter 5804126K03 Programming Cable FKN4875 Programming Kit User’s Guide 68P02961C10 Connects the computer to the phone and power supply via the RFI filter.
FLN2505 Programming Kit for Dimetra MTP200/MTP300/MTM300 Name of Part Part Number Description Parallel Cable FKN4696 Connects the Programming Box to the parallel port of the computer. Accessory Cable (Mobile) FKN4697 Connects the MTM300 to the programming box. Accessory Cable (Portable) FKN4698 Connects the MTP200/MTP300 to the programming box. Serial Cable FKN4723 Connects the programming box to the serial port of the computer.
Index A D Application window, features of 19 Dialog boxes 5, 20 dongle 7 C Call Lists configuring 27 copying between codeplugs 28 Codeplug reading from phone 24 writing entire codeplug to the phone 31 writing partial codeplug to the phone 30 Codeplug blocks 5 Codeplug file making a backup 25 opening 23 programming the phone with 31 saving 29 Codeplug window 22 Codeplug, copying to the phone 30 Content view 19, 22 Context-sensitive Help 20 Copy Wizard function 32 E Edit menu 21 Equipment Setup troublesh
Write partial codeplug to the phone 30 I Installing the CPS 7 troubleshooting 40 M Menu bar 19 Menu map 36 Menus 21 Motorola, contacting 42 T U Navigation 22 Upgrading write software and codeplug 34 User Personal Data, configuring 26 O V On-line Help 20 On-line help 5 Verifying the installation 10 View menu 21 P W parallel connection 7 Partial codeplug, writing to the phone 30 Programming the phone 31 Window menu 21 Windows help 20 Writing entire codeplug to the phone 31 Writing partial codepl
