Motorola D1010 Series For D1011, D1012, D1013 and D1014 Digital Cordless Phone with Answer Machine Warning Charge the handset for 24 hours before use.
Welcome... to your new Motorola D1010 Digital Cordless Phone! • • • • • • • All handsets fully cordless for locating anywhere within range. 100 Name and number phonebook. Copy phonebook entries between other handsets. Answer machine with 60 minutes digital recording time. Caller Display shows you who’s calling and see details of the last 50 callers in a Calls list.1 Register up to 5 handsets to a single base and register each handset with up to 4 different bases.
This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. IMPORTANT Only use the telephone line cord supplied. This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
1. Getting started ................................................7 2. Getting to know your phone ........................10 3. Using the phone............................................15 3.1 Calls................................................................... 15 3.1.1 Make a call ............................................ 15 3.1.2 Pre-dial .................................................. 15 3.1.3 Dial one touch numbers 1 to 9 .............. 15 3.1.4 Call from the phonebook ......................
.2 Redial ................................................................. 24 5.2.1 Redial the last number ........................... 24 5.2.2 View and dial a number in the redial list ................................................ 24 5.2.3 Copy a redial number to the phonebook ............................................. 24 5.2.4 Delete a redial list entry ......................... 24 5.2.5 Delete entire redial list ........................... 25 6. Clock & Alarm ....................................
9. Using your Answer machine .......................36 9.1 9.2 9.3 9.4 9.5 9.6 D1010 Base Answer Machine Control Keys...... 36 Switch on/off ...................................................... 36 Play messages .................................................. 36 Delete all messages .......................................... 37 Record a memo ................................................. 37 Outgoing messages........................................... 37 9.6.1 Answer & Record .........................
1. Getting started IMPORTANT Do not place your D1010 in the bathroom or other humid areas. Location You need to place your D1010 base within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your D1010 works by sending radio signals between the handset and base. The strength of the signal depends on where you place the base.
Connecting the handset and charger (Multipack only) If you have purchased a multiple pack, this process will need to be carried out for all handsets and chargers: 1. Plug the mains power cable into the socket marked on the underside of the charger. 4. When the handset is fully charged after 24 hours, plug the telephone line cord from the large base into the telephone wall socket. IMPORTANT Warning! Use only rechargeable batteries.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/ standby time. Eventually they will need to be replaced. Set date and time manually After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal. 2. Enter the date using the format DD/MM e.g. 04/ 08 for 4th August.
2. Getting to know your phone Overview of your handset A B C D E F G H 10 Earpiece Display See page 11 for an overview of the display icons. Menu key Enter the main menu. Select the option displayed on screen. Confirm menu option – OK is displayed on screen. Redial / Scroll right / Clear / Mute Open the redial list. Scroll to the right. Delete characters on screen when entering names and numbers. Mute / unmute the microphone during a call. Go back to previous menu level – BACK displayed on screen.
I J K L M Navigator glow ring Illuminates when the phone is in use. Flashes to indicate new Voicemail or new TAM message. * / Keypad lock Press and hold to lock/unlock the keypad. During a call, press and hold to switch from pulse dialling to tone dialling. Dial a star. # / Ringer off / Pause Press and hold to switch handset ringer on or off. When dialling or storing a number, press and hold to enter a pause (P). Dial a #. Loudspeaker key Activate and deactivate the loudspeaker during a call.
Phonebook is open. The alarm clock has been set. Handsfree mode. Handset ringer is off. Answer machine On. Off when answer machine is off. Flashes when you have new messages. Flashes fast when the memory is full. Steady when the handset is registered and within range of the base. Flashes when the handset is out of range or searching for base.
2. Press p again to cancel the paging call or press any key on the handset to stop the paging call. Navigating the menus B Volume Up C Volume Down D LED Indicates when the answer machine is on or off, and when you have messages. 1. From the standby screen, press m. The main menu is opened. Status On Off Long then short flashes Flashes evenly Flashes quickly E F G H I J Skip back Answer machine On/Off Skip forward Stop Play Delete Getting to know your phone Action Answer machine on.
Menu map PHONEBOOK CLOCK/ALARM PERSONAL SET ADVANCED SET ANSW MACHINE NEW ENTRY LIST ENTRY DATE & TIME SET ALARM ALARM TONE HANDSET TONE RECALL TIME DIAL MODE CALL BARRING EASY CALL REGISTRATION PLAY DELETE ALL RECORD MEMO ANSWER MODE ANSW ON/OFF ANSW SETTING RING MELODY EDIT ENTRY GROUP MELODY DELETE ENTRY KEY TONE DELETE ALL DIRECT MEM PB TRANSFER1 1 RING VOLUME FIRST RING HANDSET NAME AUTO PICK-UP AUTO HANG-UP LANGUAGE ROOM MONITOR BACKLIGHT SELECT BASE REGIST.
3. Using the phone 3.1 3.1.1 Calls Make a call 1. Press <. 2. Dial the telephone number. 3.1.2 Pre-dial 1. Enter the phone number (maximum 24 digits). If you make a mistake press e. 2. Press < to dial the phone number entered. 3.1.3 Dial one touch numbers 1 to 9 1. Press and hold a key from 1 to 9 until the number is displayed and dialled. - If no number is stored, you hear a beep. 3.1.4 Call from the phonebook 1. Press d. The first entry in the phonebook is displayed. 2.
ringtone as soon as the call is received then once the caller’s identity is displayed, the assigned ringtone will start. See “First ring” on page 27. NOTE If auto hang-up is on (see page 28) simply replace the handset on the base to end the call. The default setting is ON. If Auto Pick up mode (see page 28) is on, simply lift up the handset from its base to answer the call. The default setting is On. 3.1.10 An incoming call has priority over other events.
3.3 Intercom This feature is only available when there are at least 2 registered handsets. It allows you to make internal calls, transfer external calls from one handset to another and use the conference option. 3.3.1 Call another handset 1. Press I. • If you have two handsets, the other handset is called automatically. • If more than two handsets are registered to the base, their numbers are displayed, e.g. 2345*. Enter the number of the handset you want to call or press * to ring all handsets. 2.
NOTE The voicemail number is pre-stored only if the country where the phone was purchased offers a voicemail service. If the voicemail number is not pre-stored you can add a number, or overwrite the existing stored number. See page 21. 3.4.1 Dial your network voicemail service 1. Press and hold 1. - The number is displayed and dialled. Follow the voice prompts to play, save and delete your messages. Or If is displayed in a call list, press < to dial the network voicemail number.
5. Enter a number. Press m to save. Press u or d to select NO GROUP, GROUP A, B or C and press m to confirm. Press e to delete a character or press and hold e to delete all characters. 6. Press > to return to standby. 4.4 NOTE You can assign individual contacts to specific groups of your choice. For example, Group A contains phone numbers of all your co-workers. You can also assign a specific ring melody to that group (see “Group melody” on page 27).
1. When storing a number, press and hold # until the display shows P. You can then continue storing the phone number. 3. Press > to cancel the phonebook display. 4.6 1. Press d. View an entry In standby: 1. Press d. 2. Enter the first letter of the name to search alphabetically then scroll u or d to the exact entry. The name is displayed. 3. Press e to display the number. If there are more than 12 digits, press e again to see the rest of the number. 4. Press > to return to standby. During a call: 1.
4.9 Delete all entries 4.11 One touch keys 3. Display shows CONFIRM?. Press m. 4.12 Dial a one touch number 4.10 2. Press > to cancel the dialling and return to standby. The keys 1 to 9 enable one touch dialling of entries stored in the phonebook. 1. Press m twice. 2. Scroll d to DELETE ALL and press m. 4. Press > to return to standby. Copy phonebook to another handset 1. Press m twice. 4.13 2. Scroll d to PB TRANSFER and press m. 3.
4.14 Delete a one touch number 1. Press m twice then scroll u or d to DIRECT MEM and press m. 2. Scroll u or d to select KEY 1- 9. 3. Press m to display the current entry. Press m again to open the options menu. 4. Scroll d to DELETE and press m. 5. Display shows CONFIRM?. Press m. 6. Press > to return to standby. 5.
When you have missed calls (incoming calls that you haven’t answered) the icon will be displayed in the display on all handsets registered to the base. If one handset is used to view the calls log, the icon on the other handsets continue to flash (Multipack user only). 5.1.1 View the calls list 1. Press u to enter CALL LOG option menu, then press m to enter CALL LIST. - The most recent number or name if stored in the phonebook is displayed. New calls are marked with icon flashing. 2.
5.1.4 Delete a calls list entry 1. Press u then m. The most recent call is displayed. 5.2.2 View and dial a number in the redial list 2. Scroll u or d to the number you want. 1. Press e. The last number dialled is displayed. If required, scroll u or d to display the number you want. 4. Display shows CONFIRM?. Press m to confirm. 5.2.3 3. Press m then scroll d to DELETE and press m. 5. Press > to return to standby. 5.1.5 Delete entire calls list 1. Press u then m.
5.2.5 Delete entire redial list 1. Press e then press m. 2. Scroll d to DELETE ALL and press m. 3. Display shows CONFIRM?. Press m to confirm. Press > to return to standby. 6. Clock & Alarm If you subscribe to your network’s Caller Identification service, the time on your D1010 may be set automatically each time you receive a call, depending on your network provider. You can also set or adjust the time using the Clock & Alarm menu. 6.1 Set date and time 1. Press m and scroll d to CLOCK/ALARM.
6.2 Set alarm 1. Press m, scroll d to CLOCK/ALARM and press m. 7. Personal settings 2. Scroll d to SET ALARM and press m. 7.1 3. Scroll u or d to OFF, ON ONCE or ON DAILY and press m. IMPORTANT When the phone is ringing, avoid holding the earpiece too close to your ear as it may damage your hearing. Handset tones 4. If you select ON ONCE or ON DAILY, enter the time using the 24 hour format HH - MM e.g 14:45 for 2:45pm and press m. 7.1.
3. Press u or d to select the ringtone. - A sample of the ringtone is played. 4. Press m to confirm. 5. Press > to return to standby. 7.1.3 Group melody To benefit from this feature, you must subscribe to the Caller Line ldentification service.This menu enables you to select and set the melodies to be played when there is an external incoming call from a contact whose name is stored in your phonebook and is part of a group. You can associate 1 ring melody to each group.
7.2 Handset name 7.4 Auto hang up Personalise your handset, with a name or location for example Peter or Bedroom. Maximum 10 characters. With Auto hang up switched on, you can end a call just by 1. Press m, scroll d to PERSONAL SET and press m. you have to press > to hang up. The default setting is On. 2. Scroll d to HANDSET NAME and press m. The current name is displayed. 3. Press e to delete the current name. 4. Enter the name you want – maximum 10 characters and press m to save.
7.6 Room Monitor on/off Leave one handset in a room and use another handset to hear sounds in that room. 1. Press m, scroll d to PERSONAL SET and press m. 2. Scroll d to ROOM MONITOR. Press m. 3. Press u or d to select ON or OFF. 4. Press m to confirm. When switched On, you can leave this handset in the room you wish to monitor. Only the microphone is on. Anyone in the room cannot hear you. 7.7 Room Monitor 1. Switch a handset’s room monitor mode setting On and place that handset in the room. 2.
8. Advanced settings 3. Press u or d to select TONE or PULSE. This setting is useful to access certain network and PABX/ switchboard services. 5. Press > to return to standby. 8.1 Recall time The default D1010 recall time is suitable for your country and network operator. It is unlikely that you should need to change this setting unless advised to do so. 1. Press m, scroll d to ADVANCED SET and press m. 4. Press m to confirm. 8.2.1 Temporarily switch from Pulse to Tone dialling 1.
5. Press u or d to select ON or OFF. Press m to confirm. 6. Press > to return to standby. You can now set the number (See below). 8.3.2 Set a number to be barred 1. Press m, scroll d to ADVANCED SET and press m. 2. Scroll d to CALL BARRING. Press m. 3. Enter the master PIN (default setting 0000) and press m. 4. MODE is displayed. Press m then press u or d to select ON or OFF. Press m to confirm. 5. Press > to return to standby. 3. Enter the master PIN (default setting 0000) and press m.
8.4.3 Dial an easy number When an easy call number has been stored and the easy call setting switched on, press any key (apart from >), to dial a number. NOTE When easy call is switched on, you can still answer any incoming call as normal. 8.5 Registration Up to 5 handsets can be registered to one base station. Additional handsets must be registered to the base before you can use them. • The instructions described below apply specifically to your D1010 handset.
8.7 Select a base You can register your D1010 handset with up to 4 bases. Once registered, you can switch between bases, for example, bases at home and at work. 1. Press m and scroll d to ADVANCED SET and press m. 2. Scroll d to REGISTRATION and press m. 8.9 PIN The 4-digit master PIN is used when registering or unregistering a handset and when changing some settings on your D1010. The default setting is 0000. You can change this PIN for more security. 1. Press m, scroll d to ADVANCED SET and press m.
8.11 Default settings Ring delay 6 Rings Handset name Handset Remote Access On Key tone On Handset screening Off First ring On Base screening On Auto pick up On Auto hang up On Ringer melody Melody 1 Ringer volume High Earpiece volume 3 Phonebook Unchanged Call log Empty Redial list Empty Master PIN 0000 Keypad lock Off Clock 00:00 Alarm Off Dial mode Tone Answer Machine On Answer Mode Answer & Record Outgoing message Pre-defined 34 8.
8.13 Intrusion When an external call is taking place, another handset registered to the base can join in, making the call a 3-way conference, just by pressing <. To enable this, Intrusion must be switched On. 1. Press m, scroll d to ADVANCED SET and press m. 2. Scroll d to INTRUSION. Press m. 3. Press u or d to highlight ON or OFF then press m to confirm. - A confirmation beep is emitted and the handset display will switch between the handset’s name and ECO MODE.
9. Using your Answer machine Your D1010 answer machine records unanswered calls when it is activated. It can store up to 59 messages within the maximum recording time of 60 minutes. Each message can be up to 3 minutes long. Your personal outgoing messages can be up to 1 minute long. 9.1 o P s r l x 36 + 9.2 Increase speaker volume during message playback Decrease speaker volume during message playback Switch on/off D1010 Base Answer Machine Control Keys 1. Press m scroll m.
NOTE If you have not subscribed to the Caller Line Identification this option is not available. This also applies for memo recordings. 4. During playback press m to display a list of options. Use the u and d keys to change the options: • REPEAT – press m to repeat current message • NEXT MESSAGE – press m to play next message • PREV MESSAGE – press m to play previous message • DELETE – press m to delete the current message. • SAVE NUMBER – press m to store the number, if available, in the phonebook.
9.6.2 Answer Only The caller can listen to your announcement but cannot leave a message. The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later”. 9.6.3 Set answer mode Set your machine to Answer & Record or Answer Only. 1. Press m scroll u or d to ANSW MACHINE and press m. 2. Scroll d to ANSWER MODE and press m. - The current answer mode is displayed. 3. Scroll u or d to select ANSWER & REC or ANSWER ONLY and press m. 4.
9.7 9.7.1 Answer machine settings Ring delay Select the duration of rings before your answer machine picks up the call. Choose from 2-9 Rings or Toll Saver. NOTE If Toll Saver is selected, then: • If you have new messages your phone answers after 2 Rings. • If there are no new messages it will answer after 6 Rings. So you have the option to hang up, saving the time and cost of a call. • If the memory is full, it will answer after 14 Rings in Answer Only mode. 1.
9.8.1 Remote Access on/off 1. Press m, scroll 2. 3. 4. 5. d to ANSW MACHINE and press m. Scroll d to ANSW SETTINGS and press m. Scroll d to REMOTE ACC and press m. Scroll u or d to select ACTIVATED or DEACTIVATED. Press m to confirm. 9.9 Call screening Use your handset or base speaker to hear a caller leaving a message. You can then choose to ignore the caller or pick up the call. 9.9.1 Switch handset call screening on/off 1. Press m, scroll u or d to ANSW MACHINE and press m. 2.
4. Press m, the handset will start the new message playback. Once all messages are played, the handset will return to standby. 10. Help NOTE During message playback, press > anytime to return to standby. The icon is not scrolling when the handset is placed on the base • Bad battery contact – move the handset slightly • Dirty contact – Clean the battery contact with a cloth moistened with alcohol • Battery is full – no need to charge 9.
The icon is blinking • Handset is not registered to the base – register the handset to the base • You are too far from the base – move closer to the base • Switch OFF the Eco mode. No ring tone • The ring tone is deactivated. • Increase the volume. Caller Line Identification (CLI) service does not work Check your subscription with your network operator Phonebook A phonebook entry cannot be stored The phonebook is full.
Cannot record outgoing message • The memory may be full. If so, you will need to delete some messages. Answer machine stops automatically • The memory may be full. If so, you will need to delete some messages. • The maximum message length is 3 minutes. 11. General information IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
6. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 7. Do not disassemble this product. If service or repair work is required, contact the customer service helpline found in this user's Guide. 8. Do not overload wall outlets and extension cords. 9. Avoid using during an electrical storm. Use a surge protector to protect the equipment. 10.
Battery Safety Instructions • Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury. CAUTION • There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery pack that came with your phone or an authorized replacement recommended by the manufacturer. • Keep battery packs out of the reach of children. • Remove battery packs if storing over 30 days.
in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.
Technical Information Connecting to a switchboard How many telephones can I have? This product is intended for use within the United Kingdom for connection to the public telephone network. All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your D1010 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
12. Wall mounting • To wall-mount the charger, drill two holes in the wall 3.2cm apart horizontally using an 8mm drill bit. IMPORTANT Before you wall-mount your D1010, check that you are not drilling into any hidden wiring or pipes. Before you drill, make sure the power and telephone line cables will reach the sockets. 1. Use the following templates to mark the drilling locations. • To wall-mount the base, drill two holes in the wall 4.5cm apart horizontally using an 8mm drill bit.
2. Insert the wall plugs if necessary, then insert the screws leaving about 5mm protruding from the wall on which to hang the phone. Wall mounting 3. Pull the base/charger out of the stand and slot the holes on the back of the base over the screw heads and gently pull the base/charger down to make sure it is securely in place.
5: Ensure wall plugs are well fitted and are a tight fit in the drilled hole. 4: Take extra care when drilling high walls, ceilings and ceramic tiles. Ensure wall plugs are inserted beyond the thickness of the ceramic tiles to avoid the tiles splitting or cracking. 3: Ensure you drill the hole horizontally, do not force the drill or enlarge the hole. 2: Ensure you use the recommended drill bit to match the wall plug and hole size.
Declaration of Conformity (DoC) Suncorp declares that the following products: Brandname: Type: Descriptions: Motorola D1001, D1002, D1003, D1004, D1011, D1012, D1013 and D1014 DECT phone with telephone answering machine (D100x) and without telephone answering machine (D101x), and their multi-handset versions.
Manufactured, distributed or sold by Suncorp Technologies Ltd. , official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Mobility, Inc. All rights reserved.
