CLEARTONE CM5000 FEATURE USER GUIDE January 2012 EN © 2012 Motorola Solutions, Inc. All rights reserved.
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copyright Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Computer Software Copyrights . . . . . . . . . . . . . . . . . . . . . . . . Product Specific Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 2 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DMO Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Gateway or Repeater Mode Operation . . . . . . . . . . General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Gateway Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Repeater Mode . . . . . . . . . . . . . . . . . . . . . . . . . . Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving Calls . . . . . . . . . . .
29 29 30 30 TETRA/UHF Analogue Gateway Mode . . . . . . . . . . . . 31 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering TETRA/UHF Analogue Gateway Mode . . . . . . . . . . Exiting TETRA/UHF Analogue Gateway Operation . . . . . . . . 31 31 31 Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making Private Call . . . . . . . .
Menu Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 78 79 81 84 85 85 86 87 87 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering the Messages Sub-menu . . . . . . . . . . . . . . . . . . . . . Creating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For technical support on this product call the helpdesk on 0044 1256 484433 during normal office hours. In case of a defect device please contact your local dealer.
General Information • This terminal meets the applicable safety standards if used as prescribed. All operating and safety instructions are to be followed carefully. Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet (Motorola Publication part number 6866537D37 for Europe, Middle East and Africa) enclosed with your terminal. • Motorola recommends the usage of Motorola approved accessories only.
Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
Getting Started You can display different languages on your mobile, for more information please refer to the relevant section in this handbook. How to Use this Guide This guide describes the CM5000 features that are set up and pre-programmed at the factory. Your Service Provider or your organisation may have customised your CM5000 to optimise its use for your individual needs. Check with your Service Provider or organisation to find out the differences from this guide.
Controls and Indicators 1 4 2 Item 4 3 5 11 6 3 7 8 10 9 Description 1 Rotary Knob Pressing turns the radio ON/OFF Adjust the volume level 2 Microphone Connector Provides connection for a fist microphone 3 Soft Key(s) Press to select the option that is shown on the display 4 Menu Button Used to enter the main menu.
Item Description Emergency Key Used to send Emergency Alarms. 6 Navigation Keys Press up, down, left or right for scrolling or text editing. 7 Enter Key Used to select the required item. 8 Clear Key Used to clear character or back to the previous screen. 9 Alphanumeric Keypad Used to enter alphanumeric characters for dialling, address book entries and text messages. 10 On Hook/Off Hook Key Used to initiate or answer calls, end calls or send status and text messages.
Powering On (Emergency Button) Press and hold the Emergency button to power on. The CM5000 will power On in Emergency Operation or in standard mode (as programmed). The terminal powers On and Off without visible and audible notification if Silent Emergency Mode is activated. It is not recommended to use Silent Emergency with a SIM PIN protected radio as there is no indication to the user when the PIN number is required.
Powering On with SIM Card Authentication The SIM card stores the keys for End-to-End Encryption. 1. Press and hold the Rotary Knob to power on. 2. Ignore or Update the End-to-End Encryption keys when prompted for New Key?. Powering On with SIM Card PIN Protected When your SIM card is PIN protected, additionally you need to enter the valid PIN on the terminal powering on. You cannot operate the terminal until entering the correct PIN.
Unlocking the CM5000 Your CM5000 may be locked at power up. To unlock the CM5000 after powering on, enter the code at the prompt. The CM5000 enters the default Home display. The unlock code is originally set to 0000. Your Service Provider may change this number before you receive your terminal. Selecting Your Network Before you start operating your CM5000, you can select the network you want your CM5000 to be registered to. For detailed information, see “Networks” on page 75.
The Display Home (Idle) Display A powered-on, idle terminal shows the following typical Home display: Trunked Mode Home Display Getting Started status icon area soft key area menu/context sensitive icon soft key area text display area Direct Mode Home Display status icon area soft key area menu/context sensitive icon soft key area text display area Screen Icons Status icons appear when your phone is engaged in certain activities or when you have activated certain features.
Icon Description New Message Has Arrived Indicates a new message just arrived. It disappears on changing the display. New Message(s) in Inbox Indication of unread message in stack. It disappears when new message has been read. All Tones Off No alert tones will be heard. The screen will display incoming calls. No Speaker Indicates no speaker output. GPS Indicates that the CM5000 is receiving GPS signals. It will disappear when no GPS signal is being received.
Icon Description Gateway Mode Indicates in-service state for Gateway Mode. Indicates CM5000 fixed communication through Gateway. Getting Started Repeater Mode Indicates in-service state for Repeater Mode. Indicates CM5000 fixed communication through Repeater. The LED Status Indicator The LED indicator shows the in-service states of your CM5000. Please refer to the table below.
Menu Button Press the Menu button to enter: • The menu (when there is no on-going activity). The CM5000 menus allow you to control your CM5000 settings. Menus are organised in a hierarchy. See “List of Menu Items” on page 53. The menu options provide access to a further list of options called a sub-menu. • The context sensitive menu (when icon is on) to view a list of items for the current menu.
Screen Saver The screen saver consists of a logo and an alphanumeric text. Check in the menu options whether the Service Provider has given you the capability of entering your own screen saver text (see page 65). Terminal Disable/Enable Your CM5000 is provided with a feature that allows your Service Provider to disable it temporarily in case it is stolen. When your CM5000 is disabled, no calls can be initiated or received. While your CM5000 is disabled, it will look and act like it is turned Off.
Selecting TMO or DMO Operation General In Trunked Mode Operation (TMO) the CM5000 is used with the infrastructure services within system coverage. In Direct Mode Operation (DMO) the CM5000 is used without infrastructure services required. While operating in DMO the propagation travels directly from the transmitting terminal antenna to the receiving terminal antenna, with no assistance from any base station or tower. Therefore, the range is critically dependent on the position of the user and the antenna.
• Press the Menu button and select More... > Networks > Trunked Mode if the CM5000 is in DMO. • Press the Menu button and select More... > Networks > Direct Mode if the CM5000 is in TMO. TMO Calls You can make and receive the following types of calls when the CM5000 operates in Trunked Mode: • • • • • Group Calls Private Calls Phone Calls PABX Calls – local (office) extension calls Emergency Calls DMO Calls You can make and receive Group and Private Calls when the CM5000 operates in Direct Mode (DMO).
In Repeater Mode Operation the CM5000 re-transmits information received from one DMO terminal to other DMO terminal enhancing coverage area. Entering Gateway Mode When the radio is in Gateway Mode, the radio will work only as a gateway radio. It cannot work as a standard TMO/DMO radio (the user cannot press PTT button, cannot hear the communication voice, etc.). When your CM5000 is in TMO enter Gateway Mode in one of the following ways: • From the Home display press Optns and select Gateway Mode.
Entering Repeater Mode When the radio is in Repeater Mode, the radio will work only as a gateway radio. It cannot work as a standard TMO/DMO radio (the user cannot press PTT button, cannot hear the communication voice, etc.). Getting Started When your CM5000 is in TMO enter Repeater Mode in one of the following ways: • From the Home display press Optns and select Repeater Mode as required. • Press the Menu button and select More... > Networks > Repeater Mode.
Packet Data The Packet Data (PD) Service allows you to transfer data in a TETRA system using the Internet Protocol (IP). Check with your Service Provider for the availability of this feature. For transferring data from a standard computer over the air connect the computer via the Active Data Cable GMKN1022 with your CM5000. Your Service Provider has to setup additional applications on your computer.
Description Encryption Key Error When SCK key(s) have been lost or not programmed and encryption is enabled, this message is displayed. Under this condition, it is not possible to use the radio: i.e. the menu access, entering the "Optional Features Menu" or any other radio functions. Security (K) Error When authentication key (K) has been lost or not programmed and the radio is programmed to use authentication, this message is displayed. Under this condition, it is not possible to use the radio: i.e.
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Trunked Mode Operation - TMO General Talkgroups appear on your display as names or numbers (for example: Sales, Service, Electricians, Talkgrp10). Talkgroups are divided into folders. Each folder may contain several talkgroups. For ease of use, your CM5000 also provides the ability to: • Perform an alphabetical search of the talkgroup aliases. Scroll through the entire talkgroup list. • Organise your favourite groups into one folder called My Groups (set up by your Service Provider).
Selecting a Group You can select a talkgroup in one of the following ways, by using the: • folder search. • alphabetical search feature. • index. Using Folder Search From the Home display, press Optns. Select a group by folder search (“TG by Folder”). Select the folder and select the group. Using Alphabetic Search From the Home display, press Optns. Select a group by alphabetic search (“TG by abc”). Enter the first character of the group’s name. Select the group.
Changing One Touch Group (OTG) Assignment To change your OTG assignment, you need to: 1. Go to the list of the talkgroups. 2. Select a group and press Menu button. TMO Group Call 3. In the TG List Menu screen, select One Touch Group and press Select. “My Groups” Folder You can organise your favourite groups into one folder called “My Groups”. Adding/Deleting Groups from My Groups For more information, see “My Groups” on page 71. Activating/deactivating Scanning See “Group Scan” on page 69.
Group Folder name Group name When you start a call, all members of the selected group who have their units turned on, will receive the Group Call. The “No Group” message is displayed when you are out of the normal coverage area of your selected group. You must then select a new group that is valid for your working location. Receiving Group Call When an Group call is received the mobile will automatically go into group mode and receive the call, also the group caller name will appear in the screen.
All CM5000 functions and keys which cause transmission, e.g. registration to the network, change of talkgroup or folder, sending messages, pressing PTT, etc. are disabled. When no danger to safety exists anymore (for instance if you leave the RF sensitive area), the TXI Mode can be deactivated and the CM5000 returns to standard operation.
Selecting Assigned Talkgroup 1. From the Home display, press Optns. Select Assigned TG, and select the desired Assigned Talkgroup. The display shows the Assigned Talkgroups list. 2. Press Attach. The terminal attaches to the Assigned Talkgroup and returns to the Home display. Viewing Assigned Talkgroup From the Assigned Talkgroups list display, highlight the relevant talkgroup, press Menu button, and select View. The display shows the Assigned Talkgroup details.
Direct Mode Operation - DMO DMO Group Call In DMO, the CM5000 can be used without your Service Provider’s infrastructure. Direct Mode (DMO) allows communication with other terminals also operating in Direct Mode, which are on the same frequency and talkgroup as your CM5000. You can receive a call: If Transmit Inhibit is activated while the terminal is set to DMO, the PTT is disabled. You can only listen. For detailed information on Transmit Inhibit, see page 24.
Selecting a Folder See “Selecting a Folder” on page 22. Gateway/Repeater Selection Use the DMO Config sub-menu for setting the Gateway and Repeater options. 1. Press Optns to enter the options menu in DMO. DMO Options sub-menu Option (TMO) Folder TG by Folder TG by abc Trunked Mode Comm Type Direct Via Gateway Via Repeater All 2. Scroll to Comm Type, and press Select. Selecting DMO Group Call MS to MS To change from gateway or repeater mode to MS - MS mode (DMO terminal to terminal call): 1.
Selecting DMO Group Call via Gateway While in DMO, proceed as follows to choose a gateway to set up a call via Gateway for the selected talkgroup: 1. Press Optns, scroll to Comm Type and press Select. 2. Scroll to Via Gateway and press Select. Your CM5000 communicates through Gateway only. Selecting DMO Group Call via Repeater While in DMO, proceed as follows to choose the Repeater option to set up a call via Repeater for the selected talkgroup: Your CM5000 communicates through Repeater only.
Making Group Call Select the group from Talkgroup list you require. Press PTT button and wait for the grant tone before speaking into the microphone remembering to release the PTT to listen. Group Folder name Group name Receiving Group Call When an Group call is received the mobile will automatically go into group mode and receive the call, also the group caller name will appear in the screen.
TETRA/UHF Analogue Gateway Mode General The CM5000 allows you to establish gateway connection between the TETRA network and a UHF analogue system. To notify TETRA users of an unencrypted user on the network (while TETRA/UHF analogue gateway mode is active), an audible warning tone is sent every time the analogue unit transmits to the TETRA network. Entering TETRA/UHF Analogue Gateway Mode You can enter the analogue/digital gateway mode in DMO. Before entering choose the required DMO group.
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Private Call General A Private Call, also called Point-to-Point or individual call, is a call between two individuals. No other terminal can hear the conversation. If your Service Provider has restricted access to the Contacts list, it might not be possible to create a new contact, edit existing contacts or dial up a number which is not in the Contacts list. For operating the CM5000 in RF sensitive areas, see “Transmit Inhibit” on page 24. Making Private Call 1.
4. To end the call press On Hook key. Called ID Number Private In Use: Call set-up procedure is completed Terminal is in Traffic mode Encryption Disabled Called ID Number Encryption Enabled Private In Use: Call set-up procedure is completed Terminal is in Traffic mode Making Private Pre-emption Interconnect Call If a placed private call cannot be initiated as the receiving terminal is busy you can change the call priority. When the receiving terminal is busy the display shows Busy Interrupt? prompt.
Receiving Private Call 1. The CM5000 switches to the incoming Private Call. The display shows incoming call notification and the caller’s identity. 2. To answer an incoming call, press PTT. 3. To reject or end the call, press On Hook key.
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Phone and PABX Calls General The Phone Call allows you to call a landline telephone number or a cellular mobile phone number. The Private Automatic Branch Exchange (PABX) Call allows you to call local office extension numbers (if programmed by your service provider). This type of call needs to be activated by your Service Provider. In this publication we use “phone number” when referring to these numbers. Both calls have the same dialing features.
Making a Phone or PABX Call 1. From the Home display select Phone or PABX Mode using right/left navigation keys. 2. When in Phone or PABX, select a pre-programmed number from the contact book or dial a number. 3. Press and release Off Hook key. You will hear a ringing tone. Wait for the called person to answer your call. 4. To end the call, press On Hook key. Answering a Phone or PABX Call 1. The CM5000 switches to the incoming Phone/PABX Call and starts ringing. 2.
Speed Dial The Speed Dial function is available in TMO to make a phone call or PABX call. A Speed Dial number can be assigned to a contact. To use Speed Dial, input the Speed Dial number to the idle display and press #. Phone call or PABX call is started when the Off Hook key is pressed. One-Touch Dial One-Touch Dial function is available when “One Touch Button” function is disabled. ("One-Touch Dial" function or "One Touch Button" functions are mutually exclusive and not available at same time).
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Emergency Operation General Emergency Operation is available in TMO and in DMO, if the CM5000 is in service. Emergency Mode indication (alert tones) can be disabled by your Service Provider. Pressing the Emergency button even if Transmit Inhibit is activated causes immediately the CM5000 to transmit. When entering Emergency Operation the CM5000 should not be within the RF sensitive area any longer! Entering Emergency Mode The terminal will enter Emergency Mode when you press and hold the Emergency button.
Upon entry into Emergency Mode any existing call or service other than packet data service will be aborted or cleared down. In Emergency Mode, the terminal will automatically reject Phone, PABX and Private Calls, and will not monitor the groups in the user selected scan list. Exiting Emergency Mode The terminal exits Emergency Mode and switches to the Home display: • If you press and hold the Exit soft key during an Emergency Group Call. • If the infrastructure ends the Emergency Group Call.
Receiving Emergency Call When the CM5000 receives Emergency Call, the display will show Emgcy In Use and switches to Emergency Mode automatically. Receiving Emergency Call During Private Call When the CM5000 receives Emergency Call and a Private Call is currently ongoing, the display will show Emgcy In Use and enables to choose whether to Join or End the Emergency Call.
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GPS Location Service Your terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbiting the earth to determine the approximate geographical location of your terminal. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) will vary depending on the environment in which you are using the terminal.
• When your GPS antenna is covered (for example, by your hand or other object) or facing the ground • In temperature extremes outside the operating limits of your terminal Even where location information can be calculated in such situations, it may take longer to do so. Therefore, in any emergency situation, always report your location to your dispatcher.
GPS Icon When your terminal is receiving valid GPS location data, a GPS icon will be shown in the display: Please note, that during emergency mode, your terminal will not display the GPS icon even when receiving GPS location data. If valid GPS location data is available when you leave emergency mode the GPS icon will be displayed again. GPS Enable/Disable 1. From the main menu, press the Menu button and select More... > Location > Interface. The current selection (On/Off) is highlighted. 2.
This estimate of accuracy of the calculated location is only a very rough estimate and may vary substantially from the actual accuracy of the approximate location information reported. The variation will vary in accordance to the GPS Configuration set by your Service Provider. The availability of the GPS Location menus is dependent on your terminal configuration, please contact your Service Provider for further details. Viewing Your Position 1. From the main menu, press the Menu button and select More...
Each time approximate location of your terminal is calculated, the latest location information is stored in your terminal and remains there even when your terminal is powered off. You will see this information the next time you view the Position screen. If you received a terminal call or alert while attempting to determine your location, the Position screen will disappear, but your terminal will continue attempting to determine its location.
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The Menu To Enter the Menu Items You can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal will exit the menu. 1. Press the Menu button. 2. Scroll to the required item, press Select to select. If the menu item contains a further set of menu items as in the example below, repeat step 2. Navigating Menu Items Home Display 2nd Sub-menu 1st Sub-menu 3rd Sub-menu To Return to the Previous Level Press Back. To Exit the Menu Items Press On Hook key.
Menu Icons The following icons make it easy to identify the menu items at first glance. Menu Icon Description Main Menu Items/Context Sensitive Menu Appears above the Menu button if the main menu items/context sensitive menu are active. Messages • Send status messages, • Send short text messages (free text or according to user defined or predefined templates), • Receive messages in Inbox. Contacts Add, search, edit, or erase entries in the contact list.
List of Menu Items Messages Contacts Security Setup New Message Inbox Outbox Templates Predefined Send Status New Contact Exist Contacts PIN Protect Change Code Set Ring Ring Style Set Volume Language Data Setup Group Audio Tones Display Battery Clock More... The Menu Group Setup My Info Recent Calls Shortcuts Networks Location PNC Mode Packet Data Crypto Menu This is the standard menu layout. Your Service Provider may enable/disable some menu items or change their names.
Messages Refer to “Messages” on page 89 for details. Contacts General Contacts stores Private, Phone, and PABX numbers. Each Contacts entry can store several numbers. A Contacts entry contains: • A name – A name is required if you are storing more than one number to the entry; otherwise, it is optional. Typically, this is the name of the person whose contact information is stored in the entry. • A Contacts type – Each number stored must be assigned a Contacts type.
Contact Icon Description Work Phone Number PABX Number Other Phone Number Pickers Indicate more than one number is stored with the contact. Selecting a Contact To select a contact, use Up Arrow and Down Arrow keys. In addition, number keys can also be used. For example, the cursor is moved to the contact name that begins with an “A” when user presses 2 key once. The cursor is moved to the contact name that begins with a “B” when user presses 2 key twice.
2. Enter name. Press Ok to confirm. 3. Scroll left or right and select the type of stored number (such as Private). 4. Enter number (#). Press Ok. 5. Scroll up and down the entries. Continue to enter other types and numbers, as you may keep several numbers (Private, Mobile, Home, Work, PABX, Other, Speed Dial number) for the same person under the same contact name. To correct an entry, press Change. 6. When finished, press Done. Press Back to return to Home display.
5. Press Yes to confirm. If an entry contains only one number, deleting the number deletes the entry. Deleting a Contact 1. From the contact list, scroll to the entry you want to delete. 2. Press the Menu button. 3. To delete the entire entry, select Delete Contact. 4. Press Yes to confirm. Deleting All To delete all the contacts: The Menu 1. From the contact list, press the Menu button. 2. Select Delete All. 3. Press Yes and Yes once again to confirm.
OR From a contact detail display, press the Menu button 2. Select Capacity. 3. Select from the following options: • Private – shows Private numbers capacity • Phone/PABX – shows Phone/PABX numbers capacity • Contact – shows contacts capacity 4. Select Back to exit. Security From the main menu, select > Security or > More...
Unit Locked – you entered the correct code. The display returns to the Security sub-menu and shows the active setting: On. To unlock the CM5000 before powering off: 1. From the main menu, select > Security > PIN Protect. 2. Select Off and press Select. 3. At the Input Code prompt enter the 4-digit code.The display will show the following message: Unit Unlocked – You entered the correct code. The display returns to the Security sub-menu and shows the active setting: Off.
Remote Control This feature can change SDS Remote Control functionality on the Controlled MT side. Locking/Unlocking the Keypad To prevent accidental key/button presses, press the Menu button and then . To unlock the keypad, press the Menu button, and then . When there is an incoming call and the keypad is locked, you can still use the PTT, Off Hook and On Hook key. The Emergency button is not locked. Entering Emergency Operation unlocks all keys. Setup From the main menu, select Setup.
Setting the Ring Style This sub-menu allows you to set the incoming call ring style. From the main menu, select Setup > Ring Style. Upon entry into this sub-menu, the display shows the current ring style used. To set the ring style scroll to the desired style and press Select. Setting the Volume This sub-menu allows you to adjust the ringer, earpiece, speaker, and keypad tone volume. To set the volume: 1. From the main menu, select Setup > Set Volume. 2. Scroll through the list: 4.
Setting the Display’s Working Language From the main menu, select Setup > Language. The display shows the current language used. You can customize your CM5000 to operate in English, German, French, Spanish, Dutch, Swedish, Norwegian or in a language defined by your Service Provider. The default setting from factory is English. Scroll to the desired language and press Select. The display shows the selected language for a few seconds. Setting Group Audio 1. From the main menu, select Setup > Group Audio. 2.
Setting Tones From the main menu, select Setup > Tones. This sub-menu allows you to activate/deactivate the CM5000 tones. For a detailed list of tones, see Tones section. Setting Keypad Tone To activate/deactivate keypad tone at every key press: 1. From the main menu, select Setup > Tones > Keypad Tone. 2. Scroll through the settings (On/ Off). 3. Choose required setting, and press Select, or press Back to exit.
To change your Talk Permit Tone settings: 1. From the main menu, select Setup > Tones > Talk Permit. 2. Scroll through the settings. 3. Choose required setting, and press Select. Press Back to exit. Setting Car Horn Tone To activate/deactivate car horn notification about receiving individual call while the ignition is off: 1. From the main menu, select Setup > Tones > Car Horn. 2. Scroll through the settings (On/Off). 3. Choose required setting, and press Select, or press Back to exit.
Setting the Text Size 1. .From the main menu, select Setup > Display > Text Size. 2. Press Change. Select Standard or Zoom to see the text on the display in two sizes. Screen Saver 1. From the main menu, select Setup > Display > Screen Saver. 2. Press Change. Press Change again and select the screen saver setting: Auto or Disabled. If set to Auto the screen saver turns on after 30 seconds of inactivity. 3. Scroll to Text. Press Change. Type/edit the screen saver text using the keypad.
off automatically. Manual – The backlight remains on. To turn the backlight on/off press the Clear key. • Brightness – you can set the brightness to High or Low. Setting the Wallpaper 1. From the main menu, select Setup > Display > Wallpaper. 2. Press Change. 3. Select required setting (On/Off). 4. Press Done to exit. When On is set, the radio displays pre-programmed wallpaper in the background Setting the Contrast 1. From the main menu, select Setup > Display > Contrast. 2. Press Change. 3.
The display shows the current time and date. Setting Time and Date To set time manually: 1. From the main menu, select Setup > Clock > Set Time. 2. In Auto Time Set display select Off. 3. Enter time and date using the navigation key and press Ok. 4. Enter time lag (time difference between local time and the UTC) using the navigation key and press Ok. The Time Set confirmation appears. To synchronize time settings automatically: 1. From the main menu, select Setup > Clock > Set Time. 2.
Setting Book on Setup Any radio (if the Book On is enabled by the Service Provider) can be assigned by the service provider to one person. You are going to see only screen with your login and the full service is granted from this point. From the main menu, select Book On Setup Menu > Setup > Book on Setup. You have two options: • Book on Accept – radio is going to accept all the book on requests.
Group Scan From the main menu, select More > Group Setup > Scan. This sub-menu allows you to activate/deactivate scanning, view the active scan list, and edit the scan lists. Scanning This sub-menu allows you to activate/deactivate the scanning of a list of pre-defined groups programmed in the CM5000. The CM5000 will join any group call as long as this group is defined in the scan list and scan is turned on. From the main menu, select More > Group Setup > Scan > Scanning.
Scan Lists 1. From the main menu, select More > Group Setup > Scan > Scan Lists. 2. Scroll to the required scan list. Press View to see the groups used in the scan list. Press Back to return to the previous display. 3. To edit/view the contents of a scan list, press the Menu button. 4. In the List Optns sub-menu, scroll to the required option and press Select. • Rename the active scan list. Enter a new name (alias) and press Ok. The display shows the new setting.
• Edit the scan list groups. > Scroll to the group you wish to remove from the selected scan list, and press Delete. You will be prompted to remove the selected group. After a few seconds, the display shows the updated scan list. > To change the group priority, press Priority. Scroll to the selected priority and press Select. My Groups This sub-menu allows you to select/edit your favourite group list. Selecting a Group from My Groups 1. From the main menu, select More > Group Setup > My Groups > Select.
Adding a Group to My Groups 1. From the main menu, select More > Group Setup > My Groups > Edit List > [New Group]. 2. Select a group by folder search (“TMO/DMO by Folder”). Select the folder and select the group. The group is added to the “My Groups” folder. OR, select a group by alphabetic search (“TMO/DMO by abc”). Enter the first character of the group’s name. Deleting a Group from My Groups 1. From the main menu, select More > Group Setup > My Groups > Edit List. 2. Select the group you wish to remove.
name, TEI number, ISSI number, GSSI number, radio (terminal) software version, panel (control head) software version, and OPTA data if SIM function is supported). You can scroll through the information using the up/down navigation keys. Viewing OTG Configuration Use this feature to view group information assigned to the One Touch Group (OTG) button. 1. From the main menu, select More > My Info. 2. Select Confirm OTG. Recent Calls From the main menu, select More > Recent Call.
You can make a Phone, PABX, or Private Call from the entry, depending on the entry you are selecting in the list. Shortcuts Use shortcuts to access frequently used menu items. From the main menu, select More > Shortcuts. The display shows the shortcut list. You can access a shortcut by pressing Menu button and then the respective numeric key. Creating Menu Shortcut For example, let’s create a shortcut to the All Tones options. 1. From the main menu, select Menu > Setup > Tones, then highlight All Tones. 2.
Deleting a Shortcut 1. From the main menu, select More > Shortcuts. 2. Scroll to the shortcut you wish to delete. 3. Press the Menu button and select Delete. Press Yes to delete a shortcut. Press No to cancel. Deleting All Shortcuts 1. From the main menu, select More > Shortcuts. 2. Press the Menu button and select Delete All. Press Yes to delete a shortcut. Press No to cancel. Networks From the main menu, select More > Networks.
A network may have an alias. Press the Menu button to view the network ID. Then press Select. 3. Return to the Home display. The display shows the network ID or alias. Selecting Trunked Mode This sub-menu allows you to select the mode your CM5000 will be operating on. To set up your operating mode: 1. From the main menu, select More > Network > Trunked Mode. 2. The CM5000 switches to Trunked Mode. Selecting Direct Mode This sub-menu allows you to select the mode your CM5000 will be operating on.
Selecting Repeater Mode This sub-menu allows you to select the mode your CM5000 will be operating on. To set up your operating mode: 1. From the main menu, select More > Networks > Repeater Mode. 2. The CM5000 switches to Repeater Mode. Setting Transmit Inhibit (TXI) Mode This mode should always be set before entering areas where transmission is prohibited, e.g. in hospitals or in potentially explosive areas. To activate the TXI Mode: 1. From the main menu, select More > Networks > TXI Mode. 2.
Location To enter the location sub-menu, press the Menu button and select More... > Location: Position – provides the actual position information: This displays the following information about the last time your location was calculated (if available): • The time the location was last calculated • The latitude expressed in degrees, minutes, and seconds • The longitude expressed in degrees, minutes, and seconds • The number of satellites used to calculate the location.
• Satellites > The satellite number > The satellite status > The satellite signal strength • Version > The GPS module software version. Scroll to your selection and press Select to access the next display. This estimate of accuracy of the calculated location is only a very rough estimate and may vary substantially from the actual accuracy of the approximate location information reported. Packet Data To enter the packet data submenu, press the Menu button and select More... > Packet Data.
Viewing Sent Data Statistics To view sent data statistics select Sent Data in the Packet Data sub-menu. The number of KBytes sent since current packet data activation is displayed. Additionally the throughput is shown: 9 kbps (e.g.) – active packet data session. N.A. – standby packet data session. Viewing Received Data Statistics To view sent data statistics: 1. Select Received Data in the Packet Data sub-menu. 2. The number of KBytes received since current packet data activation is displayed.
Your Service Provider has set the maximal number of time slots to allocate to 1, 2, 3, or 4. The bandwidth percentage refers to the possible number of slots (1, 2, 3, or 4) as 100%. Example: 50% is displayed, if 2 of 4 possible slots are allocated. 100% is displayed, if 4 of 4 possible slots are allocated. 100% is displayed, if 1 of 1 possible slot is allocated. Viewing Encryption Status 1. In the Packet Data sub-menu select Encryption. 2.
Setting Alarm Tone The Alarm Tone notifies about any clear transmission. 1. From the main menu, select More > Crypto Menu > Clear Call Alarm. 2. Select Alarm Tone On to enable or Alarm Tone Off to disable the alarm tone and press Select. Updating Encryption Keys 1. From the main menu, select More > Crypto Menu > Upd Encr Keys. 2. Select Upd Group Key to start the update and press Select. You can update the keys if the End-to-End encryption is enabled.
Crypto Registration 1. From the main menu, select More > Crypto Menu > Crypto Register. 2. Select Start Register to start the registration and press Select. You cannot start the registration if the terminal is in a call or in DMO. Audio Settings This menu changes the audio output for a group call when the call is encrypted but the End-toEnd Encryption is disabled. 1. From the main menu, select More > Crypto Menu > Audio Settings. 2.
SDS Encryption Keys This menu changes the encryption keys for Group and Individual SDS messages. 1. From the main menu, select More > Crypto Menu > SDS Encr Keys. 2. Select Group SDS or Individual SDS as relevant and press Select. 3. The display shows the current settings. Select the appropriate key or press Back to exit. PNC Mode To enter the PNC Mode submenu, press the Menu button and select More... > PNC Mode. This menu is available only if configured by your Service Provider. Login Operation 1.
Password Change If you are logged to the PNC server, you can change your password for the currently used Login ID. To enter the history menu: 1. From the login display press the Menu button and select Chg Password. 2. Type in your current password and press OK. 3. Type in the new password and press OK. 4. Type in the new password again and press OK to confirm. RUA/RUI Settings It gives more flexibility to the users to pick any radio and log on with it and have a full access to the service.
When the User PIN is highlighted press Select and type your User PIN on the next screen then press Ok. 3. Logging From this point the request to logon is sent. You can stop the logging process by pressing Cancel. When the logging process ends the display is changed to idle screen. Log On can be accepted, accepted for a period of time, or rejected. Timeout pending warning Before logon timeout timer expires, Logon timeout pending screen is displayed. To ignore this message, press Ignore key.
Log Off You can change the state that you are logged on by pressing Menu button > More... > RUI > Log Off from the idle screen. The radio prompts to accept log off state or to deny it (if you selected it by mistake). Force Off The Service Provider can log off the user. Radio informs the user about the result and the reason of Force Off state.
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Messages General The messaging feature lets you: • send short text messages (free text or according to user defined or predefined templates), • send status messages, • receive messages. A status is a number corresponding to a pre-programmed message in a list your group recognises. A text message is a short text containing up to 140 characters. Each message is stamped with the date and time it was left in the inbox.
2. Type/edit your message using the keypad. Press the Menu button. Select Store to add your message to the template list. The number assigned to the message is the lowest free number. When character format is set to “8 bit” with the Native Programmer and number of input character is more than 141 characters, inputted text is sent as concatenated text messages automatically. Sending the Message 1. From Input Text display press Ok. 2. Select target Private number, a Group, Phone or PABX number. 3.
Inbox Icons The following icons indicate the status of messages in the Inbox. Inbox Icon Description Unread (New) Message Indicates that you have not read the message yet. Corrupted Concatenated Message Indicates that the concatenated message was not received completely. Read (Old) Message Indicates that you have read the message. Sender Information in Message View Indicates sender information (name or number). Time and Date Stamp in Message View Indicates the time and date of message arrival.
New Message Received If you press Back, you dismiss the message. You can access the message later from the inbox. 1. Select Read to read the entire message. Reading a new text message changes its state from New to Old. The read message is kept in the Inbox. 2. The display shows the incoming message, its number, sender, and the first line of the text message.
• Select Forward. This invokes the edit screen. The old message body serves as the default message. Press Ok to forward the message to selected target. See “Sending the Message” on page 90. • Press Back to return to the previous display. User Defined Templates The user defined mail templates are received, new, sent or programmed messages that are stored in the templates list and may be used for sending messages. 1. From the main menu, select Messages > Templates.
Predefined Templates Predefined mail templates are templates that are programmed into your CM5000 by your Service Provider. You are allowed to perform limited edit operations of the predefined template and to send it, but you will not be able to store the edited template or erase it from the predefined template list. From the main menu, select Messages > Predefined.
2. In this example, Status 3 is the last sent status. If you wish to send a different status, scroll to your selection in the list of preprogrammed statuses, or key the status number. 3. Press Menu button and then select View to view the status message. Press Back to return to the status list. 4. Press Send to continue. 5. Select the target for the status. 6.
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Writing Text Selecting the Text Entry Mode Text entry modes make it easy for you to enter names, numbers, and messages. In the text entry screen, select the Menu button > Entry Mode, and then select one of the following modes: • Primary – for entering alphanumeric characters (lowercase, uppercase, and title case) • Numeric – for entering numbers only • Symbol – for entering symbols only In the text entry screen, you can press 0 key repeatedly to change between lowercase, uppercase, and title case.
Symbolic Icon Description Enter punctuation and symbols. Keys Usage • Except for keys 0 and 1, the top line for each key shows numbers and uppercase characters, and the lower line shows numbers and lowercase characters. • Press and hold any numeric key to enter Numeric mode. List of Keys and Characters in Alphanumeric Mode: 98 Key Alphanumeric Mode (TAP) 0 Press to cycle through lowercase, uppercase, and title case. 1 .
List of Keys and Characters in Numeric Mode: Key Numeric Mode 0 to 9 • Press to enter digit at insertion point. List of Keys and Characters in Symbol Mode: Key Symbol Mode 0 +-*/\[]=><#§ 1 .10?!,@_&~:;"-()'¿¡%£$¥¤+×*/\[] =><#§ 2 @ _ \ 3 / , ; 4 “ & ‘ 5 ( ) [ ] { } 6 ¿ ¡ ~ 7 < > = 8 £$¥¤ 9 # % * Other Keys: Any numeric key * Description Writing Text Key • Press and hold to enter Numeric mode • Press to insert a space. • Press and hold to enter a carriage return.
Key Description # • Press once to cycle through all entry modes (symbolic, numeric, primary). • Press and hold to return to the default entry mode. Select Press to select the highlighted choice and place it in the main text area. Delete • Press once to delete the last entered character. • Press and hold for long to clear the entire main text area. • Press to navigate up one line in a long text (several lines). Press and hold to repeat. • Press to navigate down one line in a long text (several lines).
What to do if... What to do if... Your CM5000 flashes the following messages: Messages Message Description ...-Rcvd Call received but not answered, or rejected Attachment Failed The CM5000 could not perform talkgroup attachment. The CM5000 keeps on trying. If it does not succeed, try another talkgroup. Authenticate Failure The CM5000 could not register on an Authenticated system (for example, the Authentication key is incorrect, or Authentication is disabled in the CM5000).
Messages Message Description Faulty Unit Error... Self-test failed. An operational fault has been detected with your CM5000. Record the error number. Turn your CM5000 off and contact service. Group already exists The group you are attempting to add already exists in the My Groups folder. Insufficient Visible Data Your terminal is in the process of determining your location. This may take several minutes to complete.
Message Description My Groups is full You are not allowed to add a group to the My Groups folder as it already contains the maximum allowed number of groups. Network Trouble Network problems. Please try again later. No Answer The called party does not answer. No Entries This message is displayed when accessing an empty list. No Group Attachment failed. CM5000 detached from current talkgroup. Please wait until the CM5000 attaches again to the current talkgroup.
Messages Message Description Party Busy The called CM5000 is busy. Party Not Available • The called CM5000 is out-of-range. Please try again later. • The called CM5000 is turned off. Please try again later. Please Try Again The CM5000 could not place the call. Please Wait Connecting A message during startup. Registration Failure The CM5000 could not register within the system. Please try again later.
Message Description What to do if... Messages TG ... cannot be You cannot delete this group from the favourite deleted talkgroup folder. Your Service Provider has set this group to non-deletable. Try Again Later The requested service is temporarily unavailable. Unit Disabled Check with Service Provider. Unencrypted The message appears on any clear call occurrence when the SIM card authentication is enabled but the encryption is turned off. Unit is OK Warn... Self-test error.
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Tones Description Type = Low Tone Tones = High Tone; Repeated Idle • Back to Home display • Back to Rotary volume use when Rotary scroll timer expires • Back to coverage • Back to full service Once Clear to send Once • Bad key press Once • Good key press • CM5000 self-test fails at power up • From out-of-service to in-service Once In Call • Call clear warning • Call modified Once Call waiting tone while Phone or Private Call are pending Every 6 seconds, until a call is terminated.
= High Tone; Description Type = Low Tone Repeated • Talk Prohibit • System busy • Called terminal not available or busy. Until you release the PTT • Call disconnected or failed due to network • Wrong number dialled. Once DMO Entering Once DMO Exiting Once Phone ring back (sending) Every three seconds, until the called user answers or call is rejected. Phone busy Every 0.5 seconds Status message sent to the dispatcher. Once Status message is not acknowledged by the dispatcher.
= High Tone; = Low Tone Type Repeated Phone ring (reception) Duplex Private Call According to the Ring Style sub-menu setting. Until you answer or the call is rejected. Private Call received Until the call is answered Private Call ringing to the caller Until the call is answered Simplex Private Preemptive Priority Call (PPC) ring. Every 4 seconds until the call is answered or rejected. Duplex Private PPC ring. Every 4 seconds until the call is answered or rejected.
= High Tone; Description Type = Low Tone Repeated GPS GPS in coverage Once GPS out of coverage Once 110
A alias 12 analogue/digital gateway mode 31 B backlight setup 63, 65 bandwidth 80 buttons emergency 12 C cleaning your unit 8 clock 66 code changing 59 contact list 54 contrast setup 66 D date setting format 67 DGNA (Dynamic Group Number Assignment) 25 dialed call history 73 dialed number list 73 direct mode operation (DMO) 14 display contrast setup 66 home 9 language setup 62 text size setup 65 wallpaper setup 66 DMO (direct mode operation) 14, 27 Dynamic Group Number Assignment (DGNA) 25 E emergenc
emergency 10 gateway mode 11 GPS 10, 47 inbox 91 menu 52, 53 new message arrived 10 new message(s) in inbox 10 no speaker 10 repeater mode 11 scan 10 signal strength (TMO) 9 TAP 97 ignition sense 5 inbox use 90 InterMNI call 27 internet protocol (IP) 18 IP (internet protocol) 18 K keypad locking/unlocking 60 usage in numeric mode 98, 99 usage in symbol mode 99 keys clear 5 enter 5 menu 12 navigation 5 off hook 5 on hook 5 soft 4, 11 knob rotary 12 L list of menu items 53 locking the terminal 59 locking/un
rotary knob 12 scan list 21 scan setup 69 scanning selection 21 screen saver setup 65 text 65 security sub-menu 58 shortcuts sub-menu 74 silent emergency mode 6 SIM card authentication powering on 7 soft keys 11 status message 89 sending 94 U unlocking the terminal 59 user defined template 93 W wallpaper setup 66 writing text 97 T talkgroup 21 talkgroup selection 21, 27 TAP icons 97 templates 89 text message 89 text size setup 65 throughput 80 time setting 67 TMO (trunked mode operation) 14 TMO group cal
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Soft Keys LED To power the CM5000 on/off, press and hold the Knob. Turning the CM5000 On/Off On/Off Hook Keys Enter Key Clear Key Alphanumeric Navigation Key Display Microphone Connector Rotary Knob/ Power On Menu Button Display Icons Emergency Button Alphanumeric Keypad Cleartone CM5000 Quick Reference Guide . Enter DMO. Navigate to the desired group. Press Select soft key (if configured). Press and hold PTT. Making a DMO Group Call From the Home display navigate to the desired group.
. Backlight Control Menu Shortcuts You can easily access any menu item, by pressing the Menu button and a numeric key. (No delay • You can either disable backlight (covered operation) or have it automatically turned on, by any key press. • Tips & Tricks Press the Menu button and select Messages > New Message. Write your message. Select Send. Select your mail recipient or enter number. Select Send, or press PTT to send the new message.
