User guide

March 2005 Managing Your Canopy Network
Through Software Release 6.1
Page 332 of 425 Issue 1
Canopy System User Guide
26.1.3 Messages that Flag Abnormal Events
The messages listed in Table 60 flag abnormal events and, case by case, may signal the
need for corrective action or technical support. See Troubleshooting on Page 376.
Table 60: Event Log messages for abnormal events
Event Message Meaning
Expected LUID = 6 Actual
LUID = 7
Something is interfering with the control messaging of the
module. If your module is operating on an earlier software
release, consider upgrading to Release 4.1. Also ensure
that you are using shielded cables to minimize
interference. Consider trying different frequency options to
eliminate or reduce interference.
FatalError()
The even recorded on the line immediately beneath this
message triggered the Fatal Error().
Loss of GPS Sync Pulse
Module has lost GPS sync signal.
Machine Check Exception
This is a symptom of a possible hardware failure. If this is
a recurring message, begin the RMA process for the
module.
RcvFrmNum = 0x00066d
ExpFrmNum = 0x000799
Something is interfering with the control messaging of the
module. If your module is operating on an earlier software
release, consider upgrading to Release 4.1. Also ensure
that you are using shielded cables to minimize
interference. Consider trying different frequency options to
eliminate or reduce interference.
System Reset Exception -- External
Hard Reset
The unit lost power or was power cycled.
System Reset Exception -- External
Hard Reset WatchDog
The event recorded on the preceding line triggered this
WatchDog message.
26.1.4 Messages that Flag Normal Events
The messages listed in Table 61 record normal events and typically do not signal a need
for any corrective action or technical support.
Table 61: Event Log messages for normal events
Event Message Meaning
Acquired GPS Sync Pulse.
Module has acquired GPS sync signal.
FPGA Features
Type of encryption.
FPGA Version
FPGA (JBC) version in the module.
GPS Date/Time Set
Module is now on GPS time.
PowerOn reset from Telnet
command line
Reset command was issued from a telnet session.