Specifications

Why does my handset continually display 'Searching', 'Base'
on the screen?
If the handset displays 'Searching', 'Base' on the screen, this
indicates that the handset has lost its link with the base.
The following procedure should be followed to help resolve the
problem:
• Confirm that the power lead has not been inadvertently disconnected from the
base.
• Ensure that the handset batteries are correctly installed and are fully charged.
• Ensure that the handset and base are within range of each other.
• Switch the mains power off, wait five seconds and then turn it on again. This
will reset your product.
• Carry out a reset procedure on both the handset and the base to return the
settings back to the factory default. Your user guide will guide you through the
correct procedure.
• If none of the above remedies solve your problem, please contact the helpdesk.
Why does my handset continually display 'Register' or
‘Unregister’ or ‘Please Register’ on the screen?
The following procedure should be followed to help resolve problems
where 'Register' or ‘Unregister’ or ‘Please Register’ is displayed on the
handset:
• Ensure that the handset and base are within range of each other.
• Carry out the registration procedure to register the handset to the base. Since
individual DECT phone models vary in procedure for you will need to follow the
user guide instructions.
• If none of the above remedies solve your problem, please contact the helpdesk.
Why doesn't my handset ring?
• Ensure that the handset ringer volume hasn't been turned down or off. On
some models, you can check the settings in the handset Settings menu, please
consult your user guide.
• Ensure that you are using the line cord that was supplied with the phone. Your
existing line cord may not be suitable.