Boost Mobile® C290 CDMA Handset User’s Guide
Getting Started Introduction Welcome to Boost Mobile®. With your new Unlimited by Boost™ service, you'll get the best in unlimited calling. With Unlimited by Boost™ you get: • Unlimited Local and Long Distance Calling • Large Home Calling Areas • Quality Nationwide Network your Unlimited by Boost™ service up and running fast.
Activating Your Service Now that you have your phone, call Unlimited by Boost™ 1-877-TLK-MORE (1-877-855-6673) to get set up. Once you've activated your service you can begin your unlimited talk as long as you continue to pay your monthly balance. If your account is interrupted or suspended, you have 30 days before your account is canceled. If that happens, you'll need to open a new account; you will be charged $15 to reactivate.
Left Soft Key Perform function in lower left display. Volume Keys Smart Keys Talk Key Make & answer calls. 4-Way Navigation Key Right Soft Key Perform function in lower right display. Web Key Power & End Key Turn phone on/off, end calls, exit menu system. Back Key Center Key From home screen, open main menu. In menus & lists, press to select highlighted option.
Home Screen 5 )É 1:51pm Main Menu 2 05/24/06 Contacts Messaging 5 )É Press and hold the Power Key O for a few seconds, or until the screen lights up, to turn on your phone. 3 Press the Navigation Key up, down, left or right (S) to highlight a menu feature. 4 Press the r key to select. t J Ü n 8 Contacts 1 4 Press the r key to open the Main Menu.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality.
Menu Map Main Menu s Call History n Contacts e Messaging • • • • 6 Send Message Text Messaging Voicemail Settings Menu Map V Web ? Tools w Settings • (see next page) My Content n Contacts Voice Records
Settings Menu Sounds • Ringtones • Volume • Alerts Roaming • Set Mode • Call Guard • Data Roam Guard Display • Screensaver • Standby Display • Backlight Control • Status Light • Greeting Banner • Menu Style • Assign Keys • Set Time/Date • Incoming Calls Location • On/Off Security • Phone Lock • Lock Contacts • Lock Boost • Limit Use • Special Numbers • Erase Contacts • Erase Downloads • Reset Phone Others • Language • Answer Options • Speed Dial • Abbreviated Dial • Auto Redial • Airplane Mode • TTY • T
Contents Getting Started. . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . 1 Activating Your Service . . 2 Essentials . . . . . . . . . . . . . . . 11 About this guide . . . . . . . 11 Battery. . . . . . . . . . . . . . . . 12 Turn it on & off . . . . . . . . . 13 Make a call. . . . . . . . . . . . 14 Answer a call. . . . . . . . . . 14 Store a phone number . . 14 Main Attractions . . . . . . . . . 15 Send message . . . . . . . . . 15 Cable connections . . . . . 15 TTY operation. . . . . . . . .
Messages . . . . . . . . . . . . Personalize . . . . . . . . . . . Hands-free . . . . . . . . . . . Phone tools. . . . . . . . . . . Security . . . . . . . . . . . . . . My content . . . . . . . . . . . Service & Repairs . . . . . . .
Use and Care Use and Care To care for your Motorola phone, please keep it away from: 10 liquids of any kind dust and dirt Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials. extreme heat or cold cleaning solutions Avoid temperatures below -10°C/14°F or above 45°C/113°F. To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
Essentials CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the grayedged pages at the back of this guide. About this guide This guide shows how to locate a menu feature as follows: Find it: Press r >w Settings > Others This means that, from the home screen: 2 Press the navigation key S to scroll to w Settings, and press the center key r to select it. 3 Press the navigation key S to scroll to Others, and press the center key r to select it.
Battery battery charging battery installation 1 2 3 New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. Your display shows Charge Complete when finished. Tip: Relax, you can’t overcharge your battery. It will perform best after you fully charge and discharge it a few times.
Battery tips • It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Battery life depends on the network, signal strength, temperature, features, and accessories you use. • Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Warning: Never dispose of batteries in a fire because they may explode.
Make a call 3 Enter the number for the entry and press r. Enter a phone number and press N to make a call. 4 Select a type for the entry (Mobile, Home, Work, Pager, or Other) and press r. To “hang up,” close the flip or press O. 5 To change the speed dial number, highlight this option and press r. Answer a call Tip: You can scroll left or right to store and view other information for the entry. You can add a picture, choose a special ring tone, store an Email address, assign a Group, and more.
Main Attractions You can do much more with your phone than make and receive calls. Send message Find it: Press r > e > Messaging > Send Message Enter the recipient’s phone number and press r. To add another recipient, press OPTIONS (<) and select New Recipient. You can also press Options (<) and select Insert Contact to select a recipient from your Contacts. Scroll to Message and compose your message text and press r. To type a message, use your keypad to enter your message.
• Make sure to connect the phone to a high-power USB port on your computer (not a low-power one such as the USB port on your keyboard or bus-powered USB hub). Typically, USB high-power ports are located directly on your computer. Note: If you connect your phone to a low-power USB port, the computer may not recognize your phone. • Make sure both your phone and the computer are turned on.
Note: For optimal performance, your phone should be at least 12 inches (30 centimeters) from the TTY device. Placing the phone too close to the TTY device may cause high error rates. option VCO set TTY mode HCO When you set your phone to a TTY mode, it operates in that mode whenever the TTY device is connected: Press # # 8 8 9 # from standby mode. (An informational message is displayed.) Press r. Select one of the following Options and press r: option Disable Disable TTY, VCO, and HCO modes.
Basics Display Status indicators can show at the top of the home screen: The home screen shows when you turn on the phone. To dial a number from the home screen, press number keys and N. Note: Your home screen may look different. 5 Date ) É Boost Mobile 1:51pm Time 1. Signal Strength 5. Accessory Attached Messaging Right Soft Key Label Soft key labels show the current soft key functions. 18 Basics 7. Ring Style 3. In Use 05/24/06 Contacts 6. Battery Charge 05/24/06 2. Digital/ Analog 4.
2 Digital/Analog Signal Indicator – Shows whether you are receiving a digital or analog signal. 3 In Use Indicator – Shows that a call is in progress. Other indicators can include: ã = datebook alarm 4 = status secure data 4 battery when your phone shows Low Battery. 7 y = Loud z = Soft { = Silent * = packet data / = voice privacy 8 Roam Indicator – Shows when your phone is using a network outside your home network.
Text entry Some features let you enter text. Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Mail and SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press the right softkey (<) to change the character input mode.
Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using Word English Text Input: Select the Word English character input mode. Press the corresponding keys once per letter to enter a word (for example, to enter the word “Bill,” press 2 4 5 5). (If you make a mistake, press B to erase a single character. Press and hold B to delete an entire entry.
character. Press and hold B to erase an entire word.) By default, the first letter of an entry is capitalized and the following letters are lowercased. After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key.
Navigation key Press the navigation key S up, down, left, or right to scroll to items in the display. When you scroll to something, press SELECT or > to select it. Hands-free Speakerphone You can use your phone’s hands-free speaker to make calls without holding the phone to your ear. During a call (with the flip open), press the SPKR On soft key to turn the hands-free speaker on. Note: The hands-free speaker won’t work when your phone is connected to a hands-free car kit or headset.
Lock/unlock side keys To automatically lock your phone whenever you turn it off: You can restrict the use of the volume keys, the smart/speakerphone key, and the voice key: Press r > w Settings > Security > Phone Lock > Automatic Lock. Enter the four-digit unlock code, press the OK key, then select On. Press r > w Settings > Security > Lock Side Keys. If necessary, enter your four-digit unlock code and press the OK key. Then select Unlocked, Flip Closed Only, or Always Locked.
Boost Mobile® Services Accessories Your phone comes with a BT60 Lithium Ion Battery and travel charger. Various accessories are available for use with your c290 phone, cases, vehicle power charger, data cables, Hands-Free accessories and more. To order additional accessories, go to www.boostmobile.com or call 1-877-TLK-MORE (1-877-855-6673). You can also contact your BoostTM Authorized Dealership. For information on BoostTM retail store locations, go to www.boostmobile.com.
Customize Ringtones select ringtone for voice calls Ringtones help you identify incoming calls and messages. You can assign ringtones to individual Contacts entries, types of calls, and types of messages. Your phone provides a variety of ringtone options that allow you to customize your ring and volume settings. These options allow you to identify incoming calls by the ring.
If you want to hear a unique ringtone whenever you are roaming, you can press r > w Settings > Sounds > Ringtones > Roam Ringtone and choose Distinct. Select ringtones for messages To select a ringtones for messages: 1 Press r > w Settings > Sounds > Ringtones. 2 Select Text Message or Voicemail and press r. The list of preprogrammed ringtones are displayed. 3 Use your navigation key to scroll through the available ringtones. To hear a ringtone, press Listen (<). 4 Press Assign (>).
during a voice call, or when a call has been connected. 1 Press r > w Settings > Sounds > Alerts. 2 Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press r. 3 Select On or Off and press r. Silence all There may be times when you need to silence your phone entirely. The phone’s Silence All option allows you to mute all sounds without turning your phone off. To activate Silence All: With the phone open, press and hold the volume key down in standby mode.
The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Turning Location on will allow the network to detect your position using GPS technology, making some Boost Mobile applications and services easier to use. Turning Location off will disable the GPS location function for all purposes except 911, but will not hide your general location based on the cell site serving your call.
Calls Turn off a call alert You can press the volume keys to turn off a call alert before answering the call. 3 Use your navigation key to select a Call History entry and press N. Redial Recent calls To redial your last outgoing call, press TALK twice. Your phone keeps lists of incoming and outgoing calls, even for calls that didn’t connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.
Caller ID Emergency calls Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. You can place calls to 911 (dial 9 1 1 and press N), even if your phone is locked or your account is restricted. To block your phone number from being displayed for a specific outgoing call: 1 Press * 6 7. 2 Enter the number you want to call. 3 Press N.
For Speed Dial locations 1-9 (One-Touch Dialing): Press and hold the appropriate key for approximately two seconds. The display confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 10-99 (Two-Touch Dialing): 1 Press the first digit. 2 Press and hold the second digit for approximately two seconds. The display confirms that the number has been dialed when it shows “Calling...
Note: You can’t store a p (pause), w (wait), or n (number) character in this number. If you want to store a voice mail number with these characters, create a Contacts entry for it. Then, you can use the entry to call your voice mail.
Other Features Advanced calling Features Voice Command To make a call with Voice Command: 1 Press * N and you’ll hear the “Ready” prompt. 2 After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call. (For example, you can say, “Call Jane Smith at work,” “Call John Baker on the mobile phone,” “Call 555-1234,” or “Call Bob Miller.”) 34 Other Features Features Your request will be repeated and you will be asked to verify.
Contacts Features Edit or delete a Contacts entry Display a Contacts entry. Press OPTIONS (<). Highlight Edit and press r. (The contact details are displayed.) Highlight the part of the entry you wish to edit (press the navigation key left or right to change tabs, and up or down to select details on each tab) and press r. Add and/or edit the desired information and press r. Features Set Ringtone ID for a Contacts entry Assign a Ringtone to an entry: 1 Display a Contacts entry. 2 Press OPTIONS (<).
Messages Features read messages When you receive a text message, it will automatically appear on your phone’s main display screen. Use your navigation key to scroll down and view the entire message. If the message is urgent, the message icon blinks in your display. Features reply to messages 1 While the message is open, select Reply (>). 2 Compose your reply or use the preset messages. • To type a message, use your keypad to enter your message. Use the right softkey to select a character input mode.
Features send preset messages Preset messages make sending text messages to your friends, family, and coworkers easier than ever. Press r > e Messaging > Text Messaging > Preset Messages. Select New Preset Msg and press r. or Scroll to a message to edit, press Options (<), select Edit, and press r. Enter your new message or changes and press r. Press Save (>) to save the preset message.
Features menu style Show the main menu as graphic icons or as a text-based list: r > w Settings > Display > Menu Style clock display display you phone’s clock in analog mode or digital mode: r > w Settings > Display > Clock Type Select Analog or Digital, then press r. Hands-free Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.
Features auto answer (car kit or headset) Phone tools Automatically answer calls when connected to a car kit or headset: Features calculator r > w Settings > Others > Answer Options r > ? Tools > Calculator > Auto set alarm r > ? Tools > Alarm Clock Select one of these options: Alarm 1, Alarm 2, Alarm 3, Alarm 4, Alarm 5 and press r. Turn the alarm on or off by highlighting the On/Off field and pressing r. • Select On or Off and press r.
Features add new calendar event r > M Calendar Scroll to the day and press r, then press Options > [Add]. see calendar event r > M Calendar To see event details, scroll to the day and press r. To edit event details, scroll to the day and press r. Scroll to the event and press View, then press the Edit key. event reminder When an event reminder happens: To see event details, press the View key. To close the reminder, press the Back key.
Features view, delete, or manage wallpapers Manage Wallpapers: r> My Content > Wallpapers hear, delete, or manage applications Manage your applications: r> My Content > Applications Other Features 41
Service & Repairs If you have questions or need assistance, we’re here to help. Go to www.motorola.com/consumer/suppor t, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. SAR Data Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities.
Index A accessories 11, 25, 38 accessory indicator 19 alarm clock 39 alert set 26, 27, 28 turn off 22, 30 ALI indicator 19 animation 40, 41 answer a call 14 B backlight 37 battery 12 extending battery life 13 battery indicator 19 44 C E cables 15 calculator 39 calendar 40 call answer 14 end 14 make 14 caller ID 31 car kit 38 center key 23 center select key 11 codes 23, 24 Customize Time 28 earpiece volume 22 emergency number 31 end a call 14 end key 14 Enter Unlock Code message 23 D handsfree speake
I in use indicator 19 Incoming Call message 31 iTAP text entry mode 20 music 40, 41 N navigation key 11, 23 L O language 37 lock application 40 phone 24 side keys 24 Low Battery message 19 optional accessory 11 optional feature 11 M make a call 14 menu 38 menu icons 38 message 36 message indicator 19 Missed Calls message 30 P passwords.
text message 36 TTY operation 16–17 turn on/off 13 U unlock application 40 phone 23, 24 side keys 24 unlock code 23, 24 USB cables 15 V voicemail 32 voicemail message indicator 19, 32 volume 22 46
Important Safety and Legal Information
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.* guidelines set forth in the relevant standards, always follow these instructions and precautions. Exposure to Radio Frequency (RF) Energy If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna.
keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.
Driving Precautions Potentially Explosive Atmospheres Check the laws and regulations on the use of mobile devices in the area where you drive. Always obey them. When using your mobile device while driving, please: • Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue a call if you can’t concentrate on driving. • Use hands-free operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require.
your battery in a fire. Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol Definition 032374o Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children. Important safety information follows. Glass Parts 032376o 032375o Do not dispose of your battery or mobile device in a fire.
twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired. Caution About High Volume Usage Listening at full volume to music or voice through a headset may damage your hearing.
FCC Notice To Users Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.
Hearing Aid Compatibility with Mobile Phones Hearing Aids A number of Motorola phones have been tested for hearing aid compatibility. When some wireless phones are used with certain hearing aids, users may detect a noise which can interfere with the effectiveness of the hearing aid. Some hearing aids are more “immune” than others to this interference noise, and phones can also vary in the amount of interference noise they may generate. ANSI standard C63.
Information from the World Health Organization Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using hands-free devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int.
Product Registration Online Product Registration: direct.motorola.com/hellomoto/ Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records.
Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
Wireless: The New Recyclable Your wireless mobile device can be recycled. Recycling your mobile device reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their mobile devices and have taken steps to promote the collection and environmentally sound recycling of end-of-life devices.
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: "Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate." There is no special handling required by consumers.
Smart Practices While Driving Drive Safe, Call Smart SM Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow.
progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* • Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.
Motorola Limited Warranty for the United States and Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
Products Covered Length of Coverage Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
What Will Motorola Do? Software Products Covered Length of Coverage Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Ninety (90) days from the date of purchase. Exclusions Software Embodied in Physical Media.
TTY 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center.
