Troubleshooting guide

Preface

Scope

This document describes how to troubleshoot the Motorola™ Broadband Services

Router™ 64000 (BSR 64000™) and Motorola™ Broadband Services Router™ 1000

(BSR 1000™), including hardware, applications, servers, databases, and routing and

SONET-access features. This guide uses the term network to refer to subscriber cable

modems, the BSR family of products, cables and equipment, and host servers.

Audience

This document is for use by those persons who will install and configure the

BSR 64000™ product. Only trained service personnel should install, maintain, or

replace the BSR 64000.

Documentation Set

This document is part of the following documentation sets:

• BSR 1000™ Documentation Set

BSR 1000™ Documentation Set

• BSR 1000 Command Reference Guide

This document contains the Command Line Interface (CLI) commands for

managing, configuring, and maintaining the BSR 1000.