User manual

63Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone
stops responding to touches and key
presses, try a quick reset. Remove the
back cover and battery (“Assemble &
Charge” on page 5), then replace and
turn on your phone as usual.
Service & repairs
If you have questions or need assistance,
we’re here to help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support (Canada),
where you can select from a number of
customer care options. You can also
contact the Motorola Customer Support
Center at: 1-800-734-5870 (United
States), 1-888-390-6456 (TTY/TDD
United States for hearing impaired), or
1-800-461-4575 (Canada).