9 5 0 0 P O R TA B L E T E L E P H O N E USER’S GUIDE
. Remove battery cover. 5. Charge the battery. 6. Attach the antenna. 4. Attach the battery compartment cover or optional cellular cassette. 3. Install the battery. 1. Insert the SIM card. Getting Started Recall last ten numbers dialed: 1. Press M until you see Phone Book, and then press O. 2. Press M to scroll to Last Ten Calls, and then press O to select. 3. Press M to scroll to Last Calls Made and then press O to select. 4. Press M to scroll to the number you are looking for. 5.
Antenna Lock Release Button Signal Strength Indicator Current State of Service Indicator Earpiece Real Time Clock Volume Keys Display Indicators Battery Level Indicator Display SIM Card Eject Special Keys Alphanumeric Keypad Battery Compartment/ Cellular Cassette Port Special Keys Microphone SIM Card Port Keypad Cover Accessory Connector
Options Menu Quick Reference M Call Meters Phone Book Personal Numbers Show Call Timers1 Last Ten Calls Set Audible Call Timers1 My Phone Numbers Set In-Call Display1 Lifetime Timer1,4 Fixed Dialing1 One-Touch Dial Settings 1 Mode Selection Cellular Preferred Cellular Always Call Related Features Satellite Preferred Show Battery Meter1 Show Signal Strength 1 Pending Call Drop1 Call Forwarding1,3,5 Call Waiting1,5 Call Barring1,3,5 Satellite Always Network Selection Register Now1 Available N
Welcome The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world. The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its Satellite Series™ 9500 Portable Phone for the Iridium® system. All Motorola wireless phones are designed and manufactured to meet Motorola’s exacting specifications and world-class quality standards.
Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 In the US & Canada: 1-888-839-4647 Outside the US & Canada (Toll-Free Global Number): +1-8000-839-4647 Direct Dial: +1-847-523-1898 TTY Toll-Free Number: 1-888-390-6456 TTY (outside the United States): +1-847-523-1841 Monday through Friday7AM to 7PM (CST) + designates international dialing access code , , VibraCall, and Satellite Series are registered trademarks of Motorola, Inc.
Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Entering the Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . .70 Phone Book Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .71 What’s on the Phone Book Menu? . . . . . . . . . . . . . . . . . . . . . . . .72 Organizing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Entering the Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . .132 Phone Setup Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . .133 What’s on the Phone Setup Menu? . . . . . . . . . . . . . . . . . . . . . . .134 Setting the Phone to Ring or Vibrate . . . . . . . . . . . . . . . . . . . . . .137 Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Call Related Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196 Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198 Network Selection Menu . . . . . . . . . . . . . . . . . . . . .
Safety Information Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone. Make sure the antenna is extended fully and rotated to either the left or right detente. The antenna should be vertical to the ground and have a clear view of the sky. TIPS ON EFFICIENT OPERATION: For your phone to operate most efficiently: • Extend and rotate your antenna fully. • Make sure the antenna has a clear view of the sky. • Do not touch the antenna unnecessarily when the phone is in use.
Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Aircraft Airline regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a blasting area or in areas posted: • Turn off two-way radios. • Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions.
Overview This chapter provides an overview of your new satellite phone.
Guide Overview Understanding the Guide Modes Throughout this guide there are features that apply only to satellite mode and features that apply only to cellular mode (when you have an optional Cellular Cassette installed). For information on switching modes, see “Selecting a Mode” on page 169. These conventions alert you to these features. +—This symbol next to a feature name indicates that your phone must be in satellite mode to access it.
What’s in the Guide? As you explore your 9500 Portable Phone, use this guide to see what key to press and what happens when you press it. Here is what you’ll learn in each chapter: Chapter Description Getting Started In this chapter, we’ll show you how to install and charge your battery. Turn to page 25 to get started. Using Your Phone How do you make your first phone call? We’ll answer this and more in this section. Go to “Using Your Phone” on page 41 for more information.
Phone Overview Antenna Lock Release Button Current State of Service Indicator IRIDIUM Earpiece Signal Strength Indicator Volume Keys Display Indicators Real Time Clock x 12:00 q Battery Level Indicator Display o ln mk SIM Card Eject Special Keys Alphanumeric Keypad Battery Compartment/ Cellular Cassette Connector Special Keys Microphone SIM Card Port Keypad Cover 14 Overview Accessory Connector
Special Keys Key Function S turns the phone’s power on and off ? displays messages O selects menu settings or options, or initiates and answers calls I stores numbers in the phone book Q recalls numbers from the phone book E enters the Quick Access Menu when you are in satellite mode M enters the Options Menu and scrolls forward through menu features C clears characters from the screen or exits the Options Menu < scrolls through the menu features Volume Keys The Volume keys are on the si
Satellite Antenna Lock Release Button This button is located on the top of the phone. When you push this button, it releases the antenna so you can use the satellite phone with the 9570 Portable Dock or attach the Auxiliary Antenna. You may also want to remove the antenna if you spend a lot of time in cellular mode. Cellular Cassette Connector Insert an optional Cellular Cassette onto the back of the phone.
The Indicators Current State of Service Light The current state of service light is located at the top of your phone. With the keypad cover closed, this LED status indicator provides information on your phone’s current state of service depending on your current mode. If the LED is... Then in satellite mode... Then in cellular mode... Alternating red and green A call is incoming. A call is incoming. Flashing green You are receiving a signal from the Iridium satellite network.
Display Indicators Indicator Description rx Signal Strength Indicator indicates the strength of the signal from the network. The more segments displayed in the bar graph, the stronger the signal. When you are in satellite mode, you can also check the strength of the signal at any time through the menu. See page 111. q Battery Charge Indicator indicates the strength of the battery charge. The more segments displayed, the greater the battery charge.
Indicator Description n Home System Indicator appears when you are in your home cellular system (when you have the appropriate Cellular Cassette inserted) or when the phone has successfully registered with the Iridium satellite system. l Roam Indicator appears when you are roaming on a cellular system (when you have the appropriate Cellular Cassette inserted). This indicator does not appear when the phone is in satellite mode.
Original Satellite Series Accessories Product appearance and specifications are subject to change without notice. AC Travel Charger with International Plug Kit The AC Travel Charger with International Plug Kit provides rapid charge for optimal performance and can be used to power the phone when the battery is depleted.
Solar Charger Efficient, easy-to-use Solar Charger helps keep you in communication even in remote areas or locations with limited, erratic, or no power service.
Batteries Standard Capacity Lithium Ion Battery • • Provides up to 2 hours of talk time or 16 hours of standby time* Weighs 2.3 ounces/66 grams High Capacity Lithium Ion Battery • • Provides up to 3.2 hours of talk time or 24 hours of standby time* Weighs 3.4 ounces/98 grams Ultra High Capacity Lithium Ion Battery • • * Provides up to 5.
Portable Auxiliary Antenna From one car to another, this compact pocketsized antenna with convenient magnetic mount goes in every vehicle you do to provide improved reception. • use with the 9500 Portable Phone • reliable magnetic mount, ceramic patch antenna • attached 1.5-meter cable Antenna Adapter Provides required external antenna connection to 9500 Portable Phone or 9570 Portable Dock and is compatible with the Portable Auxiliary Antenna.
Cellular Cassettes Cellular Cassettes are modules that when attached to the 9500 Portable Phone supports various terrestrial or land-based cellular systems. With an attached Cellular Cassette, you can make and receive calls in various cellular modes, assuming service subscription and coverage are available. Cellular Cassettes create an innovative blend of cellular and satellite technology in one phone.
Getting Started Getting started with your new satellite phone is easy. Just charge your new batteries and insert your phone’s SIM (Subscriber Identity Module) card. This chapter tells you how. What You’ll Learn • attaching the antenna • installing and charging your battery • installing and using your SIM card • installing your optional Cellular Cassette Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode.
Attaching the Satellite Antenna Attach the Antenna 1. Attach the antenna in the down position. 2. Press and hold the button in at the top of the phone. 3. Push the antenna until it clicks into place and release the button. 3. 2. Remove the Antenna You may want to remove the satellite antenna to attach an auxiliary antenna, place the portable phone in the 9570 Portable Dock, or if you spend the majority of your time in cellular mode. 1. Remove the antenna in the down position. 2.
What Is a SIM Card? Your SIM card (Subscriber Identity Module) is a smart card that contains your phone number, service details, and memory for storing Phone Book entries and messages. If you don’t have your phone, you can insert your SIM card into a friend’s phone and make use of your personal wireless service. Keep in Mind: Your phone has limited functionality without the SIM card.
Installing the SIM Card Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card. Insert the SIM Card Tip: Make sure the side with the gold plate is facing up. 1. Turn your phone off by pressing and holding the S key. 2. Insert the SIM card into the slot at the base of the phone. 2. Remove the SIM Card 1. Turn your phone off by pressing and holding the S key. 2. Slide the release button toward the base of the phone. 3.
Removing the Battery Covers Your new batteries are shipped uncharged and fitted with protective covers. Save the covers for storing and carrying unused batteries. The covers prevent metal objects from contacting both battery terminals, reducing the risk of injury, or damage from a battery short circuit. Remove the Battery Safety Cover 1. Press in the release latch. 2. Continue pushing in and upwards until the battery slips free from its cover. Attach the Battery Safety Cover 1.
Installing the Battery Insert the Battery Keep in Mind: Insert only Motorola-approved batteries in your phone. If you insert an unapproved battery you will see Invalid Batt. You are able to discharge the battery, but you cannot recharge it. 1. Remove or rotate the satellite antenna before installing the battery. (See “Attaching the Satellite Antenna” on page 26.) Tip: The battery compartment is located on the back of the phone. 2.
5. Insert the bottom end of the compartment cover into the slots at the end of the compartment. 6. Snap the cover down into place. 5. 6. If you have an optional Cellular Cassette go to “Installing the Cellular Cassette” on page 39.
Remove the Battery 1. Remove or rotate the satellite antenna before removing the battery. (See “Attaching the Satellite Antenna” on page 26.) Tip: The battery compartment is located on the back of the phone. 2. Press and hold the release latch at the top of the battery compartment cover. 3. Pull the cover upward, and then remove it from the phone. 2. 3. 4. Press and hold the release latch at the top of the battery. 4.
5. Pull the battery upward and out of the phone. 5. 6. Insert the bottom end of the battery compartment cover into the slots at the end of the compartment. 7. Snap the cover down into place. 6. 7. 8. Replace the battery cover. See “Attach the Battery Safety Cover” on page 29.
Charging the Battery Any battery that hasn’t been used for a month or more—including new batteries—should be charged for about 3–4 hours before use. With the Desktop Charger You can use the front pocket of the Desktop Charger to charge a battery attached to a phone. You can also charge a spare battery in the rear pocket. The front pocket charges first, then the charger switches to the rear pocket. To charge: 1. Connect the Travel Charger to the Desktop Charger. 2.
With the Internal Charger A battery charger is built right into your phone. Using either the Travel Charger or Auto Accessory Adapter, you can plug the handset directly into a power source to charge the attached battery. 1. Connect the Travel Charger or Auto Accessory Adapter to the phone. 2. Plug the Travel Charger or Auto Accessory Adapter into the appropriate power source. The phone beeps, flashes the q indicator, and displays Charging Battery: Charging Battery 3.
Checking the Battery Low Battery Warning When the battery level is low and only a few minutes of talk-time remains, your phone signals you in two ways: appears on the display. • Low Battery • A warning tone (two double beeps) sounds. Keep in Mind: To help maintain the best battery and phone performance, recharge your battery as soon as possible after you receive the low battery warning. + Check Battery Power Status Satellite Mode To check your phone’s power status: 1.
One of the following messages may also appear: Message Description Not Available The battery meter doesn’t appear because a battery is not installed; the phone is operating from external power. Charging Battery The battery is being charged: • If the phone is powered on, the q indicator flashes. • If phone is powered off, the q indicator does not appear. Fast Charge Completed The battery has completed charging. The q indicator stops flashing. Invalid Batt.
Battery Information For Maximum Battery Life Caution: To prevent injuries or burns, do not allow metal objects to contact or short circuit the battery terminals. To ensure that you enjoy maximum battery life and use your battery to its fullest capacity: • Always use Motorola-approved battery chargers. • Always use Motorola-approved batteries (Standard, High Capacity, Ultra High Capacity battery) • Maintain the battery at or near room temperature when charging.
Installing the Cellular Cassette Insert the Cellular Cassette A Cellular Cassette is an optional module that attaches to your satellite phone to allow it to work with land-based cellular systems. 1. Remove or rotate the satellite antenna before installing the Cellular Cassette. (See “Attaching the Satellite Antenna” on page 26.) 2. Press and hold the release latch at the top of the battery compartment cover. 3. Pull the cover upward, and then remove it from the phone. 2. 3.
Remove the Cellular Cassette 1. Remove or rotate the satellite antenna before removing the Cellular Cassette. (See “Attaching the Satellite Antenna” on page 26.) 2. Press and hold the release latch at the top of the cellular cassette. 3. Pull the cassette upward, and then remove it from the phone. 2. 3. 4. Insert the bottom end of the battery compartment cover into the slots at the end of the compartment. 5. Snap the cover down into place. 4. 5.
Using Your Phone Read this section to learn how to get up and running with your new satellite phone. What You’ll Learn • turning the phone’s power on and off • holding the phone • placing and receiving calls • determining your own phone number Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode. If you see a r next to a feature, the phone must be in cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using Your Phone Feature Overview Your feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
Powering Up the Phone Turn the Power On and Off To turn your phone’s power on: 1. Insert your SIM card. (See “Insert the SIM Card” on page 28.) 2. Open the keypad cover to expose the keypad. 3. Press and hold S to turn the phone on and off. When you turn your phone’s power on, it performs a self test to let you know it’s operational. You may see a number of other power-on messages (see below). When the m indicator disappears and the n appears, you are ready to start calling.
Message Description Enter PIN Enter the four- to eight- digit SIM card PIN provided by your service provider and press O to proceed. See “Protecting the SIM Card” on page 142 for more information. Invalid You have an unapproved battery inserted in your phone. You are able Batt. to discharge the battery, but you cannot recharge it. Insert Card Power off your phone; make sure your SIM card is inserted completely; and then power your phone on again.
Holding the Phone 1. Extend the antenna by pulling out on the end of it in the down position. 2. 1. 2. Rotate the antenna to either the left or right detente (the antenna will stop here). IRIDIUM Left Detente IRIDIUM Right Detente When talking on the phone, the antenna should be vertical to the ground. 3. Make sure the antenna has a clear view of the sky.
Placing Calls To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for network information. Dial a Number 1. FIRST, rotate and fully extend the satellite antenna if you are in satellite mode. See “Holding the Phone” on page 45. Tip: If you make a mistake, press C once to delete the last digit, or press and hold C to clear all digits. 2.
International Dialing To make an international phone call: 1. Press and hold 0. After a few seconds the international dialing prefix + appears in the display. This allows you to call from any country without knowing the local international access code. 2. Enter the country code followed by the phone number. The country code follows the conventional format. Keep in Mind: If you are in CDMA/AMPS cellular mode, you must set up the international prefix mapping in order for this feature to work.
Ending a Call To end a call, perform one of the following tasks: • Press O. • Close the keypad cover. • Press C. Keep in Mind: If you rotate the satellite antenna down and you are in satellite mode, your call will be dropped. Redial Last Number Called Whenever your phone is on standby, you can redial the last number called: 1. Press O to display the last number dialed. 2. Press O again to place the call. Dial Special Characters You can insert special characters in your numbers: To enter... Then...
Dial a Number from the Phone Book Your phone contains a phone book that you can use to store names and telephone numbers. Once you have stored information in your phone book, you can save dialing steps by using: • one-touch dialing (satellite mode only) • an entry from a location • an entry of a name • one of the last ten numbers called Refer to “Managing the Phone Book” on page 69.
What’s My SIM Card Phone Number? You can retrieve and display your phone’s number from your SIM card. Tip: Pressing Q # also brings up your phone’s number. 1. Press M until you see Phone then press O to select. Book, and 2. Press M until you see My Phone Number(s), and then press O to select. You will see your phone number. 3. Press and hold C to exit the menu. Keep in Mind: If you do not see your number(s), they have not be programmed onto your SIM card.
Receiving Calls Receive a Phone Call To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for network information. When you receive a call: • Your phone rings and/or vibrates. • If the keypad cover is closed, the status indicator alternates red and green. • The phone displays Call, followed by Answer? on the next line.
Ending a Call To end a call, perform one of the following tasks: • Press O. • Close the keypad cover. • Press C. Keep in Mind: If you rotate the satellite antenna down and you are in satellite mode, your call will be dropped. + Unanswered Calls Satellite Mode If you are away from your phone or choose not to answer a call, your phone displays the message Unanswered Call. Cellular Mode This feature is only available in satellite mode.
Adjusting Earpiece Volume To adjust earpiece volume: • Increase the volume by pressing the upper volume key. • Decrease the volume by pressing the lower volume key. Tip: The volume keys are located on the side of the phone. As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level. The higher the graph, the louder the volume.
Adjusting Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. Note: This feature behaves differently based on the mode you are in. Check your mode settings before using this feature. See “Selecting a Mode” on page 169 for more information. Satellite Mode To adjust the ringer volume in satellite mode: 1. Press M until you see Phone then press O. Setup, and 2. Press M until you see Adjust Ring Volume, and then press O to select.
Using In-Call Features Read this section to learn how to get up and running with your new satellite phone. What You’ll Learn • Using Call Waiting • Using Call Holding • Using Call Muting Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode. If you see a r next to a feature, the phone must be in cellular mode. See “Selecting a Mode” on page 169 to change modes.
In-Call Feature Overview The feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Satellite GSM Call Waiting • Service Provider* Call Holding • Service Provider* Call Muting • Phone Flash * 56 CDMA/AMPS Your service provider may have similar or additional features.
+ Muting a Call For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you. 1. Press M until you see Mute Satellite Mode Phone?. 2. Press O to select. You will see Mute. 3. Press O again to resume your conversation. This feature is only available from satellite mode.
Using Call Waiting You must subscribe to this network feature through your service provider(s). Note: This feature behaves differently based your mode. Check your mode settings before using this feature. See “Selecting a Mode” on page 169. Satellite Mode If you have subscribed to Call Waiting, you must first activate it through the Options Menu (see page 113). After you activate it, you are notified of incoming calls while you are on the line in two ways.
CDMA/AMPS cellular users who have subscribed to this feature, are notified of an incoming call by two beeps. You may see a visual message, depending on your service provider. Cellular Mode (CDMA/ AMPS) To handle the call waiting, you must send a phone flash (see page 62 for more information) along with the appropriate feature code provided by your service provider. The current call is put on hold. To return to your initial call you must send another phone flash. To send a phone flash: 1.
Placing a Call on Hold You must subscribe to this network feature through your service provider(s). Note: This feature behaves differently based on the mode you are in. Check your mode settings before using this feature. See “Selecting a Mode” on page 169. Satellite Mode You can place a call on hold to receive a new call or while making a new call. You can only place one call on hold at a time, so some options may not be accessible if you have already placed a call on hold. To place a call on hold: 1.
If you want to... Then... End Current Call Press C at any time. Press M until you will see End and then press O to select. The held call is disconnected, the current call remains connected, and you see End Call?. Held Call, End Call that is on Hold You may see one of these messages: Message Description Trying Your phone is attempting to switch between the current and held call. Hold Failed Cannot Hold Second Call Reconnect Failed Busy Try Later The attempt to hold a call was unsuccessful.
r Sending a Flash Satellite Mode This feature only applies to CDMA/AMPS cellular users. Cellular Mode (CDMA/ AMPS) Many CDMA/AMPS network features (for example, Call Waiting, Call Holding, Call Forwarding) require you to send a “flash” over the air during a call to access them. This is similar to when you press the switch hook on your conventional phone in your home or office to switch between calls. The flash alerts the network that you want to use a particular network feature.
Using the Menus Many of your phone’s features are organized into lists of options called menus. There are three menus: the Options Menu, the Quick Access Menu, and the In-Call Menu. Some of these options give you access to additional lists of options called submenus. Learn how to navigate through your phone’s three main menus. Once you become familiar with these menus and their features go to page 187 to personalize your menus.
Using the Options Menus The Options Menu gives you access to the features and options included with your phone. The submenus that appear under the Options Menu vary depending on your mode setting. See “Selecting a Mode” on page 169.
How the Phone Responds As you scroll through the Options Menu, you will see one of three questions on the bottom line of the display. If your phone asks: If your phone asks... Then... View Options? Press O to enter the submenu. Select? Press O to select the displayed feature. Quit? Press O to exit the feature. Display Icons Chart If you see... Then... y Completed This indicates a feature has been activated. ! The display returns to the menu in a few seconds.
+ Using the Quick Access Menu Satellite Mode The Quick Access Menu is a way to keep your favorite menu options readily accessible. Each digit key, 1 to 9, has a Quick Access feature assigned to it. See the chart on page 67 for the default setup. If you know the number of the feature, activating that option takes only two button pushes! If you don’t know the number or want to review your options, just scroll through the icon menu and read the tag attached to each option.
+ Default Quick Access Settings The list of icons explained below are the default settings and icons for the Quick Access Menu. Find Name searches your Phone Book by the first three letters in a name. 1 B 2 r Check Signal checks the strength of the signal from the satellite network. 3 R Call Voicemail calls your Voicemail number to check your Voicemail. 4 G Battery Meter displays a fuel gauge indicating charge. The more bars, the greater the charge 5 H Lock Now locks your phone immediately.
Using The In-Call Menu This menu lets you access specific features while you are in a call. Because this menu is not available until you are actually in a call you, cannot review it off-line. Entering the In-Call Menu While you are in a call: Press M to view the In-Call Menu features. In-Call Menu Features The In-Call menu dynamically changes depending on the type of call you are in and the mode you have selected. Satellite Mode These options appear in the in-call menu, when you are in satellite mode.
Managing the Phone Book Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more. Use the dedicated keys or the Options Menu to access the same functions. With the Options Menu you can also access Phone Book maintenance and security features.
Entering the Phone Book Menu To enter the Phone Book menu: 1. Press M to scroll forward. or Press < to scroll backward or forward. 2. Press O when you see: 12:00 Phone ABC123 Book View Options? 3. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Phone Book Feature Overview The feature selection in the Phone Book menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Phone Book Menu? Satellite Mode Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory Last Ten Calls Last Calls Made Erase All Numbers My
Cellular Mode Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s) Managing the Phone Book 73
Organizing Your Phone Book Each name and phone number in your phone book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory. Phone Memory SIM Card Memory1 Personal Numbers 100 entries 155 entries Fixed Dial Numbers No entries 40 entries Phone Number Digits 32 20 Name Characters 16 16 Location Numbers 1 - 100 101 - 255 1 SIM card capacity varies depending upon the card issued by your service provider.
When do I use these numbers? Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch One-Touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your Fixed Dial List (locations 1–9). Store your evening and weekend numbers on one type of memory and your daytime numbers on another.
1-2-3: Getting to Personal Numbers... 1. 2. 3. Press M until you see Phone Book, Press < to scroll to Personal and then press O. Numbers, and then press O. Press < to scroll to one of the features described below. Storing Names and Numbers Add an Entry Use the Options Menu 1. Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to Add Entry, and then press O. 2. Press M to scroll to Add or Add to SIM Memory. to Phone Memory 3. Press O to select. You will see Enter Number. 4.
Use the Dedicated Keys 1. Enter the phone number you want to store. 2. Press I to begin storing. 3. Press < to scroll to the desired memory type Add to SIM Card Memory or Add to Phone Memory, and then press O. You will see Enter Number, followed by the number you entered. 4. Press O to accept the number. You will see Enter Name. 5. Enter a name (see “Entering Names” on page 78), and then press O. You will see Enter Location.
Entering Names You can use the keypad to produce any letter in the alphabet. For example, press 2 to enter the letters A, B, or C, as shown: press 1 time to insert an A press 2 times to insert a B press 3 times to insert a C press 4 times to insert a 2 Enter Characters Tip: Press and hold any numeric key to insert a lower case letter. 1. Enter a letter by pressing a key as many times as necessary. 2. Press < to advance the cursor. 3. Repeat steps 1 and 2 as many times as necessary, and then press O.
Available Characters Use this chart as a guide for producing characters: 1 Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space .
Using Pauses in Numbers When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the same way you would other numbers. Tip: You can store as many as 16 characters. A pause is equal to one character.
Dial Numbers With Pauses To dial a number with pauses in satellite mode or in GSM cellular mode: 1. Recall the entry. (See “Recalling Entries” on page 83.) 2. Press O to place the call. Satellite Mode/ Cellular Mode (GSM) The first pause in the number waits until the call is answered. When the automated system answers, your phone waits a few seconds and then automatically sends the next set of numbers, then the next, until all numbers are sent. To dial a number with pauses in CDMA/AMPS cellular mode: 1.
+ Using Phone Number Prefixes Satellite Mode You can save time when you dial by storing the prefixes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them. Store a prefix in your Phone Book just as you would any other number. See “Storing Names and Numbers” on page 76. Use a Stored Prefix Tip: Try naming the prefix by area, like Downtown, Suburbs, or Germany. To use a stored prefix: 1.
1-2-3: Getting to Personal Numbers... 1. 2. 3. Press M until you see Phone Book, Press < to scroll to Personal and then press O. Numbers, and then press O. Press < to scroll to one of the features described below. Recalling Entries Find an Entry by Name Search your Phone Book by the first few letters of the entry. Keep in Mind: If you have restricted access to either SIM card or phone memory and you are in satellite mode, those entries won’t be available. For more information, see page 87. 1.
1-2-3: Getting to Personal Numbers... 1. 2. 3. Press M until you see Phone Book, Press < to scroll to Personal and then press O. Numbers, and then press O. Press < to scroll to one of the features described below. Find an Entry by Location If you know the location number of the entry, here is an easy way to recall it. Use the Options Menu 1. Follow the steps “1-2-3: Getting to Personal Numbers...” to get to Find Entry By Location, and then press O to select. You will see Enter Location. 2.
Calling, Modifying, or Erasing an Entry Once you have selected a Phone Book entry, you can call, change, or erase that entry. Call a Selected Entry 1. Find an entry, and then press O. See “Recalling Entries” on page 83. 2. Press M until you see Call Number, and then press O. You will see Calling followed by the number you dialed. Modify a Name or Number 1. Find an entry, and then press O. See “Recalling Entries” on page 83. 2. Press M until you see Modify Name or Number, and then press O.
1-2-3: Getting to Personal Numbers... 1. 2. 3. Press M until you see Phone Book, Press < to scroll to Personal and then press O. Numbers, and then press O. Press < to scroll to one of the features described below. + Checking Phone Book Capacity Satellite Mode Use this feature to see how many available memory locations you have in either SIM card or phone memory. 1. Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to Check Capacity, and then press O to select. 2.
+ Preventing Access to the Phone Book You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both. Satellite Mode Keep in Mind: If you switch to cellular mode these restrictions will not apply. 1. Follow the steps in “1-2-3: Getting to Personal Numbers...” to get to Prevent Access, and then press O to select. 2.
1-2-3: Getting to Fixed Dialing... 1. 2. 3. Press M until you see Phone Book, and then press O. Press M until you see Fixed Dialing, and then press O. Press M to scroll to one of the features described below. + Restricting Phone Use With the Fixed Dialing feature, you can restrict calling on your phone to a list of numbers that you create.
+ Add an Entry To add an entry: 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. Satellite Mode 2. Enter code. Enter your SIM PIN2 code, and then press O. 3. Press M until you see Add Entry, and then press O. You will see Enter Number. 4. Enter the number, and then press O. You will see Enter Name. 5. Enter the name, and then press O. You will see Enter Location. 6. Enter a location number, and then press O.
1-2-3: Getting to Fixed Dialing... 1. 2. 3. Press M until you see Phone Book, and then press O. Press M until you see Fixed Dialing, and then press O. Press M to scroll to one of the features described below. + Erase an Entry Satellite Mode To erase an entry: 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. 2. Enter code. Enter your SIM PIN2 code, and then press O. 3.
+ Edit an Entry To edit an entry: 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. Satellite Mode 2. Enter code. Enter your SIM PIN2 code, and then press O. 3. Press M until you see Edit Entry, and then press O to select. You will see the first entry in your Fixed Dial list. 4. Press < to scroll to the entry you want to change, and then press O. You will see the current number for that location. 5.
1-2-3: Getting to Fixed Dialing... 1. 2. 3. Press M until you see Phone Book, and then press O. Press M until you see Fixed Dialing, and then press O. Press M to scroll to one of the features described below. + View Your Fixed Dial List Satellite Mode This feature enables you to review, but not change, your Fixed Dial list. 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to View Fixed Dial List, and then press O to select. You will see the first number on your Fixed Dial list.
1-2: Getting to Phone Book Features... 1. 2. Press M until you see Phone Book, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Viewing the Last Ten Numbers Dialed Don’t worry about forgetting the number you dialed earlier. The last ten numbers you dialed are saved. 1. Follow the steps in “1-2: Getting to Phone Book Features...” to get to Last Ten Calls, and then press O to select. 2.
1-2: Getting to Phone Book Features... 1. 2. Press M until you see Phone Book, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Viewing and Modifying Phone Numbers View Your SIM Phone Number(s) Use this feature to view your phone number(s). You can have up to five phone numbers. Tip: Pressing Q # also brings up your phone number. 1. Follow the steps in “1-2: Getting to Phone Book Features...” to get to My Phone Number(s).
+ Modify Your Phone Numbers If you’ve recently switched your phone number, use this feature to quickly store your most recent information. Satellite Mode 1. Complete the steps in “View Your SIM Phone Number(s)” on page 94 to get to the number you want to modify. 2. Press O to modify the number. You will see Edit Number followed by the number for the selected entry. 3. Enter changes to the number, and then press O. You will see Edit Name followed by the name for the entry selected. 4.
1-2: Getting to Phone Book Features... 1. 2. Press M until you see Phone Book, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. + One-Touch Dialing Satellite Mode One-Touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the first nine memory locations in either your SIM memory, phone memory, or your Fixed Dial List.
Using Calling Features This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access. What You’ll Learn • checking battery power level • showing the strength of the signal your phone is receiving • activating/deactivating the Pending Call Drop signal • forwarding calls when you’re not available • restricting use of your phone Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode.
Entering the Call Related Features Menu To enter the Call Related Features menu: 1. Press M to open the Options Menu. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Call Related Features View Options? 4. Press M to scroll through the submenu. 5. Press < to scroll backward or forward through the submenu.
Call Related Features Overview The feature selection in the Call Features menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Call Related Features Menu? Satellite Mode Call Related Features Show Battery Meter Show Signal Strength Pending Call Drop On/Off Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Cancel All Forwarding Call Waiting1 Call Barring1 Bar Outgoing Calls On/Off Bar Incoming Calls On/Off Change Bar Password 1 100 These features are network and su
Cellular Mode (GSM) Call Related Features Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Forward Fax Calls Foward Data Calls Cancel All Forwarding Call Barring1 Bar Outgoing Calls On/Off Intl Calls Intl Calls Except Home All Calls Bar Incoming Calls On/Off When Roaming All Calls Change Bar Password 1 These features are network and subscription depend
1-2-3: Getting to Call Forwarding... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Forwarding, and then press O. Press M to scroll to one of the features described below. Forward Calls When Unavailable Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s). Keep in Mind: This feature behaves differently based on your mode. Check your mode settings before using this feature.
To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to Forward When Unavailable, and then press O to select. Cellular Mode (GSM) 2. Press M to scroll to On or Off, and then press O to select. • If you select On, you will see Enter Number. Continue with step 3. • If you select Off continue with step 4. 3. Enter the number you want calls forwarded to, and then press O.
1-2-3: Getting to Call Forwarding... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Forwarding, and then press O. Press M to scroll to one of the features described below. Forward All Your Calls When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring. You must subscribe to this network features through your service provider(s). Satellite Mode To activate this feature in satellite mode: 1.
To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to Forward All Calls, and then press O to select. Cellular Mode (GSM) 2. Press M to scroll to either On or Off, and then press O to select. • If you select On, you will see Enter Number. Continue with step 3. • If you select Off, continue with step 4. 3. Enter the number you want all your calls forwarded to, and then press O.
1-2-3: Getting to Call Forwarding... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Forwarding, and then press O. Press M to scroll to one of the features described below. Detailed Call Forwarding You must subscribe to this network feature through your service provider(s). Keep in Mind: Forward When Unavailable and Forward All Calls override these settings. Voice Calls Satellite Mode To activate this feature in satellite mode: 1.
6. Enter the number you want calls forwarded to, then press O. Your phone takes a moment to request the setting from the network, then displays Call Forward On. 7. Press and hold C to exit the menu. To activate this in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to Detailed Forwarding, and then press O to select. Cellular Mode (GSM) 2. Press M to scroll to Forward Voice Calls, then press O to select. 3.
1-2-3: Getting to Call Forwarding... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Forwarding, and then press O. Press M to scroll to one of the features described below. r Fax and Data Calls Satellite Mode The forwarding fax and data calls features are only available in GSM cellular mode. Cellular Mode (GSM) To forward a fax or data call from GSM Cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...
Cancel All Forwarding Use this option to clear all Call Forwarding settings. To cancel Call Forwarding settings: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to Cancel All Forwarding, and then press O to select. You will see Call Forward Off. All Call Forwarding settings are now set to Off. Satellite Mode/ Cellular Mode (GSM) 2. Press and hold C to exit the menu. To activate this feature in CDMA/AMPS cellular mode, see “Forward Calls When Unavailable” on page 102.
1-2: Getting to Call Related Features... 1. Press M until you see Call press O. 2. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Related Features, and then + Showing the Battery Meter Satellite Mode 1. Follow the steps in “1-2: Getting to Call Related Features...” to get to Show Battery Meter. 2. Press O to select. The display shows a fuel gauge.
+ Showing Signal Strength Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network. If you are in cellular mode the signal strength is displayed automatically if you are registered. Satellite Mode 1. Follow the steps in “1-2: Getting to Call Related Features...” to get to Show Signal Strength. 2. Press O to select. You will see: 12:00 Checking Signal ... If the antenna is not rotated, you will see Rotate the antenna to continue.
1-2: Getting to Call Related Features... 1. Press M until you see Call press O. 2. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Related Features, and then + Deactivating Pending Call Drop Signal Satellite Mode Under rare circumstances, due to system overcapacity or a satellite outage, a satellite may not be available to take your call.
+ Activating Call Waiting Subscribers to Call Waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting: Satellite Mode 1. Follow the steps in “1-2: Getting to Call Related Features...” to get to Call Waiting, and then press O to select. 2. Press M to scroll to On or Off, and then press O to select the desired option. 3. Press and hold C to exit the menu. For information on using call waiting, see “Using Call Waiting” on page 58.
1-2-3: Getting to Call Barring... 1. Press M until you see Call press O. 2. 3. Press M to scroll to Call Related Features, Barring, and then and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Restricting Calls with Call Barring You can use Call Barring to restrict both incoming and outgoing calls. Call Barring is useful if you’re loaning your phone to others or when you wish to control incoming calls.
To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Barring...” to get to Bar Outgoing Calls, and then press O to select. Cellular Mode (GSM) 2. Press M to scroll to Intl Calls, Intl Calls Except Home, All Calls, or Off, and then press O to select. You will see Enter Password. 3. Enter your bar password, and then press O. You will see Completed. 4. Press and hold C to exit the menu. This feature is not available in CDMA/AMPS cellular mode.
1-2-3: Getting to Call Barring... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Barring, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Bar Incoming Calls This setting allows you to place calls, but refuses incoming calls. Callers hear a recording telling them you are unavailable.To be sure not to miss a call see “Detailed Call Forwarding” on page 106.
To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Barring...” to get to Bar Incoming Calls, and then press O to select. Cellular Mode (GSM) 2. Press M to scroll to When Roaming, All Calls, or Off, and then press O to select. You will see Enter Password. 3. Enter your bar password, and then press O. You will see Completed. 4. Press and hold C to exit the menu. This feature is not available in CDMA/AMPS cellular mode.
1-2-3: Getting to Call Barring... 1. Press M until you see Call press O. 2. 3. Press Related Features, and then M to scroll to Call Barring, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Change Bar Password Satellite Mode/ Cellular Mode (GSM) Tip: If you are changing the password for the first time, use the password supplied by your service provider.
Using Message Services Did you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal Mailbox service—wherever in the world you may be? Wherever you are, you’ll have instant reference to all your communication. Keep in Mind: Message Services are only available in satellite mode and GSM cellular mode unless otherwise indicated.
Entering the Messages Menu To enter the Messages menu: 1. Press ? to access the Message submenu directly, and then go on to step 4. or Press M to access the Options Menu and then go on to step 2. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Messages View Options? 4. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Messages Services Feature Overview The feature selection in the Messages menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Messages Menu? Satellite Mode Messages Menu Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number 122 Using Message Services
Cellular Mode (GSM) Messages Menu Received Messages Go to Next Message Delete Message This menu is not available in CDMA/AMPS cellular mode.
1-2: Getting to Message Features... 1. 2. Press ? to enter the Messages menu. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. + Checking Your Voicemail Satellite Mode This feature makes checking your voicemail simple. 1. Follow the steps in “1-2: Getting to Message Features...” to get to Call Voicemail. 2. Press O to select. You will see your voicemail number followed by Calling.
+ Storing Your Voicemail Number To store a voicemail number: 1. Follow the steps in “1-2: Getting to Message Features...” to get to Message Settings, and then press O to select. 2. Press O to select Voicemail Number. You will see Enter Voicemail Number followed by your current voicemail number. If this is the first time you have stored a number, continue with to step 4. 3. Press C to clear one digit at a time, or press and hold C to erase the entire number. 4. Enter the new number, and then press O.
Managing Your Messages How Your Phone Notifies You of Messages If your phone is powered on, it notifies you of received messages in the following ways: • An alert sounds and/or the phone vibrates. Your phone beeps and/or vibrates three times to inform you of an incoming message. See page 138 to set your phone’s alert. • The message icon (o) is displayed. • The message is displayed immediately if the message is a fax or voicemail notification message.
What Messages Contain You can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to 160 characters. Numeric messages—typically phone numbers—may contain up to 20 digits. Your Personal Mailbox works along with Call Forwarding. For more information, refer to “” on page 52.
1-2-3: Accessing Your Messages... 1. 2. Press ? to access the 3. Press M to scroll to one of the features described below. Messages Press M until you see Received press O to select. menu. Messages, and then Accessing Messages Satellite Mode/ Cellular Mode (GSM) Read a New Message Keep in Mind: If you are in cellular mode and you remove your GSM Cellular Cassette you are not able to access your messages. Switch to satellite mode or reinsert your GSM Cellular Cassette.
Read a Stored Message To read a stored message: 1. Follow the steps in “1-2-3: Accessing Your Messages...” to enter the message center. If you have messages you will see the number of messages stored. If you do not have any messages, you will see No Messages. Satellite Mode/ Cellular Mode (GSM) 2. Press M or < to move forward through a message one screen at a time. 3. Press O to access options for that entry, and then proceed to page 130. or Press and hold C to exit the menu.
Go to the Next Message Satellite Mode/ Cellular Mode (GSM) To go to the next message: 1. Follow the steps in “Read a Stored Message” on page 129. 2. Press M until you see Go To Message and then press O. Next You will see the next message. If you are at the end of your message list you will see the first message again. 3. Press M or < to move forward through a message one screen at a time. 4. Repeat steps 2 to 3 until you have read all your messages. 5. Press and hold C to exit the menu.
Customizing Phone Features Once you’re comfortable with the basic features of your new phone, use this chapter to set your phone up the way you like it.
Entering the Phone Setup Menu To enter the Phone Setup menu (satellite mode and CDMA/AMPS cellular mode only): 1. Press M to open the Options Menu. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Phone Setup View Options? 4. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Phone Setup Feature Overview The Phone Setup feature selection (available in the Phone Setup menu as well as through keystrokes) varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Phone Setup Menu? Satellite Mode Phone Setup Adjust Ring Volume Ring or Vibrate Ring Only Vibrate Only Vibrate Then Ring No Ring or Vibrate Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off Show Time and Date1 Show Home Time & Date Show Away Time & Date Change Clock Away Time Home Time Set Time and Date1 Set Home Time & Date Set Away Ti
Cellular Mode (CDMA/ AMPS) Phone Setup Emergency Mapping Intl. Dialing Prefix System Scan Std A/B Scan A/B Std B/A Scan B/A Scan A Scan B Home Only Preferred SIDs Change Number This menu is not available in GSM cellular mode.
1-2: Getting to Phone Setup... 1. 2. Press M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Adjusting the Ringer Volume Satellite Mode Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Adjust Ring Volume, and then press O to select.
+ Setting the Phone to Ring or Vibrate This feature is ideal for situations where a ringing phone is inappropriate or in noisy places where you might not hear the ringer. The vibrating alert notifies you of incoming calls by discreet vibrations. Satellite Mode 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Ring or Vibrate, and then press O to select. 2.
1-2: Getting to Phone Setup... 1. 2. Press M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. + Setting the Ringer Tone Satellite Mode Select your favorite tone and you’ll recognize your phone’s ring immediately—even in a crowd. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Set Ringer Tone, and then press O to select. 2.
+ Setting the Keypad Tones Choose the sounds your phone makes when its keys are pressed. Satellite Mode 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Select Keypad Tones, and then press M to select. 2. Press M to choose Normal Tones, Single Tone, or No Tones, and then press O. 3. Press and hold C to exit the menu. You cannot set this feature in cellular mode. You must set this feature from satellite mode. However, the settings you select in satellite mode will apply in cellular mode.
1-2-3: Getting to Phone Lock... 1. 2. 3. Press M until you see Phone Setup, Press M until you see Phone Lock, and then press O. and then press O. Press M to scroll to one of the features described below. Locking and Unlocking Your Phone These features can help you prevent unwanted use of your phone. + Lock the Phone Automatically Satellite Mode Use this feature to set your phone to lock itself every time it is powered on. 1. Follow the steps in “1-2-3: Getting to Phone Lock...
Unlock the Phone 1. Enter unlock code. Enter your four-digit phone unlock code. 2. Press O. Tip: The factory default unlock code is 1234. + Change the Unlock Code The lock code is originally set to 1234. You should change it as soon as possible. 1. Follow the steps in “1-2-3: Getting to Phone Lock...” to get to Change Unlock Code, and then press O to select. You will see Enter Security Code. Satellite Mode Tip: The factory default security code is 000000. 2. Enter security code.
1-2-3: Getting to Require SIM Card PIN... 1. 2. Press M until you see Phone 3. Press M to scroll to one of the features described below. You will see the feature name followed by View Options?. Setup, Press M until you see Require press O. and then press O. SIM Card PIN, and then Protecting the SIM Card You can use a PIN code to protect the information stored on your SIM card even when it is inserted into someone else’s phone.
+ Change the SIM PIN Code To choose your own PIN code: 1. Follow the steps in “1-2-3: Getting to Require SIM Card PIN...” to get to Change SIM Card PIN, and then press O to select. You will see Enter Old PIN. Satellite Mode 2. Enter the current PIN code, and then press O. You will see Enter New PIN. 3. Enter a new PIN code, and then press O. You will see Repeat New PIN. 4. Re-enter the new code, and then press O again. You will see Completed. 5. Press and hold C to exit the menu.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below.You Press will see the feature name, along with Select?.
+ Unblock the PIN2 Code If your old PIN2 number is entered incorrectly three times in a row, Blocked appears in the display. You needs to enter a PIN unblocking key (PUK), which you can obtain from your service provider. Satellite Mode 1. Press *, *, 0, 5, 2, *. 2. Enter unblocking key. Enter the 8-digit unblocking code, and then press O. Your service provider supplies this code. 3. Enter a new PIN2 code, and then press O. 4. Re-enter the new PIN2 code, and then press O.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below.You Press will see the feature name, along with Select?. + Managing Time and Date Settings + View the Time and Date Satellite Mode Use this feature to view the current time and date in one of two time zones. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Show Time and Date, and then press O to select. 2.
+ Change the Time Displayed Satellite Mode Use this feature to determine which time is displayed on your real time clock indicator. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Show Time and Date, and then press O to select. 2. Press M to scroll to Change then press O. Clock, and 3. Press M to scroll to either Home Time or Away Time, and then press O to select. 4. Press and hold C to exit the menu. This feature is not available in cellular mode.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below.You Press will see the feature name, along with Select?. + Set the Time and Date Satellite Mode Tip: The time displayed (home or away) on the real time clock indicator is the one you selected on page 147. To make it easy to check the local time when you travel, your phone can save the current time and date for two different time zones. 1.
+ Activating Extended Menus This feature activates and deactivates the Extended Menus. See page 188 to learn how Extended Menus can make your phone even simpler to use. Satellite Mode 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Extended Menus, and then press O to select. 2. Press M to choose On or Off, and then press O. You will see Completed. 3. Press and hold C to exit the menu. Press and hold M to activate the extended menus temporarily.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features described below.You Press will see the feature name, along with Select?. + Selecting the Display Language Satellite Mode Use this feature to select the language in which your phone displays messages. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Language Selection, and then press O to select. 2.
1-2-3: Getting to Phone Status... 1. 2. 3. M until you see Phone Setup, and then press O. Press M until you see Phone Status, and then press O. Press M to scroll to one of the features described below. Press + Managing Your Phone’s Settings View all your phone’s settings that have changed from their defaults, and reset them to their original settings if you like. + Review the Phone’s Settings Use this feature to review but not change your phone’s settings.
1-2-3: Getting to Phone Status... 1. 2. 3. M until you see Phone Setup, and then press O. Press M until you see Phone Status, and then press O. Press M to scroll to one of the features described below. Press + Reset Options to Factory Defaults Use the Master Reset option to reset all settings to their original default settings. The Master Reset option: Satellite Mode Tip: The factory default security code is 000000.
+ Clear All Stored Information The Master Clear option resets the same items as Master Reset, plus the following: • clear phone book entries from phone memory (not from SIM memory) • clear last calls made list • reset resettable call timers Master Clear does not clear the: • fixed dial list • my number(s) list • received messages list To clear the settings: 1. Follow the steps in “1-2-3: Getting to Phone Status...” to get to Master Clear, and then press O to select.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features below.You will see the Press feature name, along with Select?. r Cellular Mode Settings r Set Up the Emergency Number Satellite Mode This feature does not apply to satellite mode. You will not see this menu option in this mode. Cellular Mode (CDMA/ AMPS) This feature allows you to dial 112 to make an emergency call even if your local emergency number is not 112.
r Setup an International Prefix This feature does not apply to satellite mode. You will not see this menu option in this mode. Satellite Mode This feature allows you to use the 0 key (international prefix +) to make an international call without entering the access code for the country, no matter what mode you are in. The default prefix is 001. Cellular Mode (CDMA/ AMPS) 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to Intl. Dialing Prefix, and then press O to select.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features below.You will see the Press feature name, along with Select?. r System Scan Satellite Mode This feature does not apply to satellite mode. You will not see this menu option in this mode. Cellular Mode (CDMA/ AMPS) The System Scan feature lets you select the type of cellular system your phone accesses. This feature is configured by your cellular service provider.
System Scan Settings Standard Mode Your phone first seeks a home type system, then a non-home type system. • If home system is non-wireline (type A), you will see Std A/B. • If home system is wireline (type B), you will see Std B/A. Reversed Preference Mode Your phone first seeks a non-home type system, then a home type system. (This mode may be useful in fringe areas or certain roaming situations.) • If home system is non-wireline (type A), you will see Scan B/A.
1-2: Getting to Phone Setup... 1. 2. M until you see Phone Setup, and then press O. Press M to scroll to one of the features below.You will see the Press feature name, along with Select?. r Switching Phone Numbers Satellite Mode This feature does not apply to satellite mode. You will not see this menu option in this mode. Cellular Mode (CDMA/ AMPS) Your phone can operate on four different home systems depending on your Cellular Cassette.
Accessing the Network This section shows you how to register with the network. What You’ll Learn • accessing the Iridium satellite network • setting up cellular mode network selection Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode. If you see a r next to a feature, the phone must be in cellular mode. See “Selecting a Mode” on page 169 to change modes.
Entering the Network Menu To enter the Network Selection menu: 1. Press M to open the Options Menu. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Network Selection ABC123 View Options? 4. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Network Feature Overview The feature selection in the Network menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Network Menu? Satellite Mode 162 Network Selection Accessing the Network Register Now
Cellular Mode (GSM) Network Selection Available Networks Register Now Network Search Registration Preferences Automatic Search Manual Search Find New Network This menu is not available in CDMA/AMPS cellular mode.
1-2: Getting to Network Selection... 1. Press M until you see Network press O. 2. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Selection, and then + Registering With the Satellite Network Satellite Mode If you know your phone is outside the range of your local service, use this feature to access Iridium satellite service. Your phone searches for the Iridium satellite network. 1. Rotate and extend the antenna upward.
r Cellular Mode (GSM) Settings These network selection features are available in GSM cellular mode only. For information on switching to cellular mode, see “Selecting a Mode” on page 169. r Scan for Available Networks This feature does not apply to satellite mode. You will not see this menu option in this mode. Satellite Mode This option scans to see which networks are operating in your current location. Cellular Mode (GSM) 1. Follow the steps in “1-2: Getting to Network Selection...
1-2: Getting to Network Selection... 1. Press M until you see Network press O. 2. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Selection, and then r Set Network Search Method Satellite Mode This feature does not apply to satellite mode. You will not see this menu option in this mode. Cellular Mode (GSM) When your phone needs to register with a network, it generates a sorted list of networks.
You can select one of the following methods: Automatic Search The phone tries to register with the first network in the sorted list that satisfies the GSM network search rules (described on the previous page). If this is successful your phone displays the network name. The phone presents you with a sorted list of networks within range. You select the network with which you want to register. You will see Search Network followed by Search? 1. Press O to generate the sorted list. 2.
1-2: Getting to Network Selection... 1. Press M until you see Network press O. 2. Press M to scroll to one of the features described below. You will see the feature name, along with Select?. Selection, and then r Find a New Network Satellite Mode This feature does not apply to satellite mode. You will not see this menu option in this mode. Cellular Mode (GSM) When your phone tries to register with a network, it excludes your current network from the search.
Selecting a Mode If you have an optional Cellular Cassette installed in your satellite phone, you can access the cellular network as well as the satellite network.
Entering the Mode Selection Menu To enter the Mode Selection menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Mode Selection View Options? 4. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Mode Selection Feature Overview The feature selection in the Mode Selection menu varies depending on your mode setting. The table below shows the features available in each mode. This chapter shows you how to change modes. Feature Satellite GSM CDMA/AMPS Cellular Always • • • Cellular Preferred • • • Satellite Always • • • Satellite Preferred • •* • * This feature may not be available for some GSM Cellular Cassette users. Check with your service provider.
What’s on the Mode Selection Menu? All Modes Mode Selection Cellular Preferred Cellular Always Satellite Preferred Satellite Always 172 Selecting a Mode
Selecting a Mode Preferred or Automatic Modes When you select a preferred mode, your phone looks for that type of service first. If it cannot find your preferred service, after about five minutes, it switches automatically to your non-preferred service. If the phone switches to a non-preferred service, it checks at regular intervals (every 30 minutes) to see if your preferred service has become available.
1-2: Getting to Mode Selection... 1. 2. Press M until you see Mode Press Selection, and then press O. M to scroll to one of the features described below. Selecting Satellite Mode Select Satellite Preferred Mode If you select this feature, your phone uses your Iridium satellite service if possible. When you are in satellite mode, you will see the + indicator in the lower left corner of your display. Tip: You must have a Cellular Cassette installed in your phone for this selection to work properly.
Select Satellite Always Mode If you select this feature, your system always accesses the Iridium satellite network. When you are in satellite mode, you will see the + indicator in the lower left corner of your display. 1. Follow the steps in “1-2: Getting to Mode Selection...” to get to Satellite Always. 2. Press O to select.
1-2: Getting to Mode Selection... 1. 2. Press M until you see Mode Press Selection, and then press O. M to scroll to one of the features described below. Selecting Cellular Mode Select Cellular Preferred Mode This is the default selection. When this mode is active, your phone uses your cellular service if possible. If you are out of range, your phone switches to satellite mode. If this happens, you will see the + indicator in the lower left corner of your display.
+Timing Your Calls Your phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you with tones at specific intervals. The features described in this chapter are only available in satellite mode.
Entering the Call Meters Menu To enter the Call Meters menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press < to scroll backward or forward. 3. Press O when you see: 12:00 Call Meters View Options? 4. Press M to scroll through the submenu. or Press < to scroll backward or forward through the submenu.
Call Meters Feature Overview The feature selection in the Call Meters menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
What’s on the Call Meters Menu? Satellite Mode Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer1 1 Cellular Mode 180 This feature is availabe when the Extended Menu is active. This menu is not available in cellular mode.
1-2-3: Getting to Show Call Timers... 1. 2. 3. Press M until you see Call Press M until you see Show press O. Press Meters, and then press O. Call Timers, and then M to scroll to one of the features described below. + Showing Call Timers This submenu helps you track your airtime. Keep a running tab of your monthly usage or view the airtime of your most recent call. + Show the Time of the Last Call Use this feature to display the elapsed time of your most recent call. Satellite Mode 1.
1-2-3: Getting to Show Call Timers... 1. 2. 3. Press M until you see Call Press M until you see Show press O. Press Meters, and then press O. Call Timers, and then M to scroll to one of the features described below. + Show Total Time for All Calls Satellite Mode Use this feature to display your total airtime since you last reset the Call Timer. 1. Follow the steps in “1-2-3: Getting to Show Call Timers...” to get to Total For All Calls, and then press O to select.
1-2-3: Getting to Audible Call Timers... 1. 2. Press M until you see Call 3. Press Press M until you see Set press O. Meters, and then press O. Audible Call Timers, and then M to scroll to one of the features described below. + Setting Audible Call Timers Let your phone watch the clock for you. The call timers signal at a set time or interval with beeps only you can hear. + Set the Single Alert Timer Use this feature to set your phone to alert you after an elapsed time. Satellite Mode 1.
1-2-3: Getting to Audible Call Timers... 1. 2. 3. Press M until you see Call Press M until you see Set press O. Press Meters, and then press O. Audible Call Timers, and then M to scroll to one of the features described below. + Set the Repetitive Timer Satellite Mode Use this feature to set your phone to alert you at specific intervals, for example every 45 seconds. 1. Follow the steps in “1-2-3: Getting to Audible Call Timers...” to get to Repetitive Timer, and then press O to select. 2.
1-2: Getting to Call Meters... 1. 2. Press M until you see Call Press Meters, and then press O. M to scroll to one of the features described below. + Showing the In-Call Timer Use this feature to display a running clock of the airtime elapsed while on a call. Satellite Mode 1. Follow the steps in “1-2: Getting to Call Meters...” to get to Set In-Call Display, and then press O to select. 2. Press M to scroll to Show Time Per Call or No In-Call Display, and then press O to select. 3.
1-2: Getting to Call Meters... 1. 2. Press M until you see Call Press Meters, and then press O. M to scroll to one of the features described below. + Show the Lifetime Timer Satellite Mode Tip: The Lifetime Meter can’t be reset. Reset All Timers has no effect on this timer. Cellular Mode 186 Use this feature to show the total time of all calls for the life of your phone. 1. Follow the steps in “1-2: Getting to Call Meters...” to get to Lifetime Timer, and then press O to select.
+ Customizing the Menu System Do you think your 9500 Portable Phone has too many features for everyday use? You can do something about it by hiding the features you don’t always need. Is your favorite feature not on the Quick Access menu? It’s easy to change the defaults to your favorite features. By customizing your menus, your favorite features are always quick and easy to find! This chapter shows you how. Keep in Mind: The menu systems can only be customized in Iridium satellite mode.
+ Personalizing the Options Menu Satellite Mode You can customize the Options Menu by moving features in and out of the Extended Menu. + Move Menu Features To move menu features: 1. Find the feature you want to move. 2. Press and hold O. You will see one of two responses depending on where that menu feature currently is. If you see: Remove From Press O to move the feature to the Extended Menu. You will see Menu Item Moved.
+ Activate/Deactivate Extended Menus Use the Options Menu to activate and deactivate Extended Menu. Activate it when you need access to every feature. Deactivate it for everyday use. 1. Press M until you see Phone then press O to select. Setup, 2. Press M until you see Extended and then press O to select. and Menus, 3. Press M to scroll to either On or Off, and then press O to select. If you activate the Extended Menu, you will notice that all the hidden features are now accessible.
+ Personalizing the Quick Access Menu Satellite Mode You can put any of the features listed below in the Quick Access Menu instead of the defaults listed on page 67. D Find by Location recalls Phone Book entries by memory location numbers. F Add Entry to Phone stores entered numbers in the next available phone memory location. T Add Entry to SIM stores entered numbers in the next available SIM card location. J Phone Mute on or off mutes the phone.
Menu Quick Reference The Options Menu changes depending on the mode you are in. This section provides a quick reference of the menu structure and features for each mode.
Phone Book Menu Satellite Mode Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s)
Phone Book Menu Cellular Mode Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s) Menu Quick Reference 193
Call Related Features Menu Satellite Mode Call Related Features Show Battery Meter Show Signal Strength Pending Call Drop On/Off Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Cancel All Forwarding Call Waiting1 Call Barring1 Bar Outgoing Calls On/Off Bar Incoming Calls On/Off Change Bar Password 194 Menu Quick Reference
Call Related Features Menu Cellular Mode (GSM) Call Related Features Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Forward Fax Calls Foward Data Calls Cancel All Forwarding Call Barring1 Bar Outgoing Calls On/Off Intl Calls Intl Calls Except Home All Calls Bar Incoming Calls On/Off When Roaming All Calls Change Bar Password This menu is not available
Messages Menu Satellite Mode Messages Menu Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number 196 Menu Quick Reference
Messages Menu Messages Menu Received Messages Go to Next Message Delete Message This menu is not available in CDMA/AMPS cellular mode.
Phone Setup Menu Satellite Mode Phone Setup Adjust Ring Volume Ring or Vibrate Ring Only Vibrate Only Vibrate Then Ring No Ring or Vibrate Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off Show Time and Date1 Show Home Time & Date Show Away Time & Date Change Clock Away Time Home Time Set Time and Date1 Set Home Time & Date Set Away Time & Date Set
Phone Setup Menu Cellular Mode (CDMA/ AMPS) Phone Setup Emergency Mapping Intl. Dialing Prefix System Scan Std A/B Scan A/B Std B/A Scan B/A Scan A Scan B Home Only Preferred SIDs Change Number This menu is not available in GSM cellular mode.
Network Selection Menu Satellite Mode 200 Network Selection Menu Quick Reference Register Now
Network Selection Menu Cellular Mode (GSM) Network Selection Available Networks Register Now Network Search Registration Preferences Automatic Search Manual Search Find New Network This menu is not available in CDMA/AMPS cellular mode.
Mode Selection and Call Meters Menus Mode Selection Menu All Modes Mode Selection Cellular Preferred Cellular Always Satellite Preferred Satellite Always Call Meters Menu Satellite Mode Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer1 1 Cellular Mode 202 This feature is availabe when the Extended Menu is active.
Troubleshooting This section tells you what to do if you experience one of these problems: Problem Solution You can’t turn the Check the battery. Is it charged, properly fitted, and are phone’s power on. the contacts clean and dry? • • • • You can’t make calls. • • • • • • • You can’t receive calls. • • • Check the antenna.
Problem Solution • You can’t make international calls. • • • Your phone won’t unlock. • • Have you included the relevant codes? Press and hold the 0 key to display the international dialing prefix (+) and then enter the appropriate country code followed by the phone number. If you are in cellular mode, some service providers automatically bar the ability to make international calls. Contact your service provider.
Problem Solution • • • The battery won’t charge. • • • • • The battery drains faster than normal. • • • You find your phone becoming warm during use. Are you in an area of variable coverage? This uses extra battery power. Is your antenna fully rotated and extended? Do you have a clear view of the sky? This helps use less battery power. Is it a new battery? A new battery needs two to three charge/discharge cycles to attain normal performance.
Problem Solution You do not have a Cellular Cassette and your phone says Insert Make sure you have the correct mode settings selected. You are either in Cellular Always mode or a Preferred mode. Cassette You find your phone’s prompts in a language other than your own. 206 Press M, 2, 6. This routes you directly to the language selection submenu. Press < until you see your preferred language. Press O to select. You must be in satellite mode to do this.
Glossary A accessory connector port A socket on the bottom of the phone where you can attach accessories such as a travel charger, desktop charger, auto accessory adapter or data accessories. airtime The amount of time you spend using a cellular or satellite system. Especially, the time between successfully placing a call and terminating a call. AMPS Advanced Mobile Phone Service. An analog network protocol. antenna The devices on your phone that send and receive satellite or cellular signals.
Dual Tone Multi-Frequency Tones The tones that your phone transmits when you press a key on the keypad. These tones are used to access automated calling systems such as voicemail. indicator A light or icon on your phone that gives you information about your phone’s status. E L Emergency Call This feature allows you to make an emergency call even if your phone is locked by dialing 112. landline The telephone system used for conventional office and home phones.
N name directory An alphabetical list of the names and telephone numbers you have stored into your phone’s internal Phone Book. Portable Dock An accessory for the portable phone that converts it to a speaker phone. It runs off either AC power or auxiliary batteries. prompt A message requesting input. NAMPS Narrow-Band AMPS. An analog technology. Q non-home type system A system type different from your home system. See also home type system and system type.
signal The radio waves that carry information between your phone and the satellite or cellular system. SMS Short Messaging Services. standby-time The amount of time that your phone is left powered on to receive calls. status indicator See indicator. submenu A secondary level of your phone’s menu system hierarchy. System Identification An up to five-digit number that identifies your home cellular system. An even number indicates a wireline system and an odd number indicates a non-wireline system.
Index A accessing hidden features 189 accessing the network 159 accessories 20 accessory connector port 16 defined 207 adapter antenna 23 Auto Accessory 21 StarTAC 22 travel 20 adding an entry 77 dedicated keys 76 menu 76 messages 77 adjusting earpiece volume 53 adjusting ringer volume 54, 136 air bags 10 aircraft 10 airtime defined 207 AMPS defined 207 antenna 15 adapter 23 care 7 correct position 45 defined 207 extending 45 inserting 26 left detente 45 removing 26 right detente 45 rotate 43 attaching batt
all calls 104 cancelling 109 when unavailable 102 call holding 60 Call Meters menu 177, 178, 202 call muting 57 Call Related Features menu 194 call timers audible 183 lifetime 186 repetitive 184 resetting all 182 showing all calls 182 showing last call 181 single alert 183 viewing in-call 185 call waiting 58 accepting 58 activating 113 ending 58 rejecting 58 calling an entry 85 can’t make calls 203 Cannot Hold Second Call 58 carry accessories 23 CDMA defined 207 cellular defined 207 cellular carrier defined
Dual Tone Multi-Frequency Tones defined 208 E electronic devices 8 emergency call defined 208 placing 50 setup 154 ending a call 48, 52 entering characters 78 entering names 78 entering pauses in numbers 80 erasing name and number 85 explosive atmospheres 10 exposure to radio frequency signals 7 extended menus 189 accessing hidden features 189 activating 149, 189 F factory defaults 152 Fast Charge Complete 37, 110 finding entry by location dedicated keys 84 menu 84 finding entry by name 83 fixed dialing a
no service 19 quick access 19 real time clock 18 Roam symbol 19 scroll bar 19 short message service symbol 18 signal strength 18 inserting a battery 30 inserting antenna 26 inserting pauses into numbers 50 inserting the Cellular Cassette 39 inserting the SIM card 28 international calling 47 International Plug Kit 20 international prefix 155 setup 155 Invalid Batt 30, 37 Iridium System defined 208 K key presses 12 keypad cover 16 keypad tones selecting 139 keys clear 15 memory recall 15 memory store 15 menu
message key 15 messages 119 adding an entry 77 battery 37, 110 connection 46 current state of service light 17 deleting 129 managing 126 notification 126 power on 43 reading 129 returning calls 130 Rotate Antenna 43 storing 126, 129 text 127 what’s in one 127 messages and prompts 12 Messages menu 120, 196 mode selection automatic 173 cellular always 174 cellular preferred 176 manual 176 satellite 164 satellite always 175 satellite preferred 174 Mode Selection menu 170, 202 modifying name and number 85 multi
checking capacity 86 erasing name and number 85 find entry by location 84 find entry by name 83 last ten numbers dialed 93 menu 70 modifying name and number 85 organizing 74 preventing access 87 storing names and numbers 76 Phone Book Menu 192 phone calls automatic redial 47, 54 phone flash 59, 61, 62, 103, 105, 107, 108, 109 phone memory 74 phone number 50, 94 phone operation 8 Phone Setup menu 134, 198 PIN code changing 143 defined 209 unblocking 143 PIN2 code changing 144 is blocked 204 unblocking 145 pl
restricting calls 114 password 118 restricting incoming calls 116 restricting outgoing calls 114 restricting phone use 88 ringer tone setting 138 roam defined 209 Roam symbol 19 Rotate Antenna 43, 45, 46, 51 S safety covers 29 safety information 7 satellite mode 164, 175 defined 209 selecting 174 satellite network registering 164 scroll defined 209 scroll bar 19 scroll keys 15 scrolling Options Menu 64 Quick Access Menu 66 security code changing 145 defined 209 selecting a mode 169 self tests 43 send flash
T talk-time defined 210 TDMA defined 210 time setting 148 setting format 147 viewing 146 timing calls 177 tips 12 toggle defined 210 Travel Charger 20 defined 210 troubleshooting 203 battery drains fast 205 battery won’t charge 205 can’t cancel Call Forwarding or Barring 204 can’t make international call 204 can’t receive calls 203 can’t turn power on 203 Cellular Cassette messages 205 message symbol is flashing 204 phone won’t unlock 204 PIN is blocked 204 SIM card messages 205 SIM card won’t work 204 wron
Patent Information Manufactured under one or more of the following U.S.
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In order to access Iridium LLC Global Customer Care (24 hours a day, 7 days a week), dial one of the following numbers: English: 811* or +8817-629-90051 or +407-661-3204 Spanish: 812* or +8817-629-90052 or +407-661-3205 Portuguese: 813* or +8817-631-90053 or +31-79-347-1513 Russian: 814* or +8817-631-90054 or +31-79-347-1514 German: 815* or +8817-631-90055 or +31-79-347-1515 Italian: 816* or +8817-631-90056 or +31-79-347-1516 French: 817* or +8817-631-90057 or +31-79-347-1517 Japanese: 818*
products for the iridium system In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers: US & Canada: 1-888-839-4647 Outside the US & Canada: (Toll-Free Global Number): +1-8000-839-4647 Direct Dial: +1-847-523-1898 TTY Toll-Free Number 1-888-390-6456 TTY (outside the United States): +1-847-523-1841 + designates international dialing access code (00) www.motorola.com ©1998 Motorola, Inc.
