9520 MOBILE TELEPHONE USER’S GUIDE
9520 MOBILE QUICK REFERENCE Quick Access Menu *Default settings shown E ¡ ™ £ ¢ ∞ § ¶ • ª Phone Book Special Features Add a number to the phone book: I. ß or π to scroll to the desired memory type and then press ø. 3. Press ø to accept the number. 4. Enter a name, using ™-ª keys to enter letters and ß or π to scroll between letters. Press ™-ª 1. Enter the phone number and then press Find Name Check Signal Call Voicemail Mute Phone 2.
Welcome The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world. The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its Satellite Series 9520 Mobile Phone for the Iridium® system. All Motorola wireless phones are designed and manufactured to meet Motorola’s exacting specifications and world-class quality standards.
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Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . .7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Guide Overview . . . . . . . . . . . . . . . . . . . . . . . .12 Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .14 Original Satellite Series Accessories . . . . . . . .17 Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .19 What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . .20 Installing the SIM Card . . . . . . . . . .
Preventing Access to the Phone Book . . . . . . 64 Restricting Phone Use . . . . . . . . . . . . . . . . . . . 65 Viewing the Last Ten Numbers Dialed . . . . . . . 70 Viewing and Modifying Your Phone Numbers . 71 One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . 72 Using Calling Features . . . . . . . . . . . . . . . . . . . 73 Entering the Call Related Features Menu . . . . 74 What’s on the Call Related Features Menu? . . 75 Forward Calls When Unavailable . . . . . . . . . .
Accessing the Network. . . . . . . . . . . . . . . . . . .115 Entering the Network Selection Menu . . . . . .116 What’s on the Network Selection Menu? . . . .117 Registering With the Satellite Network . . . . . .118 Timing Your Calls . . . . . . . . . . . . . . . . . . . . . . .119 Entering the Call Meters Menu . . . . . . . . . . . .120 What’s on the Call Meters Menu? . . . . . . . . . .121 Showing Call Timers . . . . . . . . . . . . . . . . . . . .122 Setting Audible Call Timers . . . . . . . . . . . . .
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Safety Information Important: Read this information before using your wireless mobile phone. Exposure to Radio Frequency Signals Your wireless mobile telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
Phone Operation Do not operate your mobile telephone when a person is within 4 inches (10 centimeters) of the antenna. A person or object within 4 inches (10 centimeters) of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines. Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them.
Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
For Vehicles Equipped with an Air Bag An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Overview This chapter provides an overview of your new satellite phone.
Guide Overview As you explore your 9520 Mobile Phone, use this guide to see what key to press and what happens when you press it. Here is what you will learn in each chapter: 12 Overview Chapter Description Using Your Phone How do you make your first phone call? This question and many others are answered in this chapter. See “Using Your Phone” on page 19 for more information. Using the Menus This chapter teaches you how to navigate the menu system.
Chapter Description Setting Up Your Accessories See “Setting Up Your Accessories” on page 129 to learn how to use features that make driving a little easier. Customizing the Menu System Once you are familiar with the features in your menus, you can customize the menus to more closely fit your needs. See “Customizing the Menu System” on page 137 for more information.
Phone Overview Signal Strength Indicator Display Indicators Special Keys Display << Hang-up Cup IRIDIUM / GSM1900 Test SIM SIM Card/Port Alphanumeric Keypad Special Keys Volume Keys The Volume keys are on the side of the phone. They adjust earpiece and ringer volume. See “Adjusting Earpiece Volume” on page 34 for more information. SIM Card Port The SIM card is inserted in the slot in your hang-up cup. When inserting the SIM card, the back (or blank) side of the card should be facing you.
Special Keys Key Function S Turns the phone’s power on and off O Selects menu settings or options, or initiates and answers calls ? I Q E Calls voicemail and displays messages Stores numbers in the phone book Recalls numbers from the phone book Enters the Quick Access menu M Enters the Options menu and scrolls forward through menu features C Clears characters from the screen or exits the Options menu / * or # Mutes the handset when you are in a call Scrolls through the menu features The Disp
Display Indicators Indicator 16 Overview Description rx Signal Strength Indicator indicates the strength of the signal from the network. The more segments displayed in the bar graph, the stronger the signal. You can check the strength of the signal at any time through the menu. See “Showing Signal Strength” on page 81 for additional information. o Message Indicator appears when you receive a new message. It flashes when the SIM card is full.
Original Satellite Series Accessories Product appearance and specifications are subject to change without notice. Note: For maximum performance use only Motorola original accessories. Mobile Magnetic or Mobile Permanent Mount Antenna These antennas deliver exceptional reception performance and offer dual mounting options.
18 Overview
Using Your Phone Read this section to learn how to get up and running with your new satellite phone.
What Is a SIM Card? Your SIM card (Subscriber Identity Module) contains your phone’s number, service details, and memory for storing Phone Book entries and messages. This means you can use your SIM card with any phone for the GSM system or any Motorola product for the Iridium satellite system, and all calls go on your account. Note: Your phone has limited functionality without the SIM card.
Installing the SIM Card Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card. Insert the SIM Card 1. Turn your phone off by pressing and holding the S key. 2. Make sure that the gold plate on the SIM card faces down and away from you, and then insert the SIM card into the slot in the hang-up cup as far as it will go. Tip: Hold the SIM card so that the back (or blank) side of the card is facing you.
Powering Up the Phone Turn the Power On and Off To turn your phone’s power on: 1. Insert your SIM card. (See “Installing the SIM Card” on page 21.) 2. Press and hold S to turn the phone on and off. When you turn your phone’s power on, it performs a self test to let you know it is operational. You may see a number of other power-on messages (see below). When the m (no service) indicator disappears and the n (home system) indicator appears, you are ready to start calling.
Message Description Enter PIN Enter the four- to eight-digit SIM card PIN code provided by your service provider and press O to proceed. See “Protecting the SIM Card” on page 105 for more information. Insert Card Power off your phone; make sure your SIM card is inserted completely; and then power your phone on again. Check Card This message indicates that the SIM card is damaged or inserted the wrong way.
Placing a Call To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information. Dial a Number 1. Enter the number using the digit keys. As you begin entering digits, you will see Call?.
Make a Hands-free Call Refer to “Using Hands-free Features” on page 32. Automatic Redial If the number or your network is busy, you will see Redial? for five seconds. Press O to redial the number automatically. Note: The maximum number of redial attempts is set by your service provider. If the call cannot be connected within this maximum, you will see the message Redial Failed. Redial Last Number Called Whenever your phone is on standby, you can redial the last number called: 1.
International Dialing To make an international phone call: 1. Press and hold 0. After a few seconds the international dialing prefix + appears in the display. This allows you to call from any country without knowing the local international access code. 2. Enter the country code followed by the phone number. The country code follows the conventional format. Dial a Number With Pauses Refer to “Using Pauses in Numbers” on page 58 for information on dialing numbers with pauses.
Make an Emergency Call You can make an emergency call virtually anywhere in the world (without unlocking your phone) by dialing 112. Provided your phone has found a network, you are able to make an emergency call. The emergency call is directed to a central emergency operator. To make an emergency call: Dial 1 1 2. You will see the message Emergency Calling. In addition, your Iridium service provider may have provided an additional emergency calling code on your SIM card. Check with your service provider.
Ending a Call To end a call, perform one of the following tasks: 28 • Press O. • Replace the handset in the hang-up cup. • Press C.
What’s My SIM Card Phone Number? You can retrieve and display your phone’s number from your SIM card. 1. Press M until you see Phone then press O to select. Book, and 2. Press M until you see My Phone Number(s), and then press O to select. You will see your phone number. Tip: Pressing Q # also brings up your phone’s number. 3. Press and hold C to exit the menu. Note: If you do not see your number(s), they have not been programmed onto your SIM card. Contact your service provider for more information.
Receiving a Call Receive a Phone Call To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information. When you receive a call: • Your phone rings. • The phone displays Call, followed by Answer? on the next line. To answer the call: Remove the handset from the hang-up cup by pressing in the release buttons. You will see Connected.
Unanswered Calls If you are away from your phone or choose not to answer a call, your phone displays the message Unanswered Call. Personal Mailbox Callers who are unable to reach you can leave numeric, text, and voice messages. The next time you register with the satellite network, you will receive these messages. Then you will have the option of returning the call or saving the message for later viewing. For information on retrieving messages, see “Accessing Messages” on page 94.
Using Hands-free Features Place a Hands-free Call To place a hands-free call: 1. Leave the handset in the hang-up cup. 2. Dial the number on the handset that you want to call. As soon as you begin entering digits, you will see Call?. 3. Press O. You will see Calling followed by the number you dialed. When the called party answers, direct your conversation to the hands-free microphone, typically mounted on the visor. or Pick up the handset for private conversation. Receive a Hands-free Call 1.
Change from Handset Operation to Hands-free Operation If you are in a conversation and the handset is off the hang-up cup and you want to switch to hands-free operation, follow these instructions: 1. Press / to mute the phone. 2. Return the handset to the hang-up cup. You are now in hands-free operation. Direct your conversation to the microphone. or 1. Press M until you see Turn off. Mute on or 2. Press O to select. You will see Mute. 3. Return the handset to the hang-up cup.
Adjusting Earpiece Volume To adjust earpiece volume: Tip: The volume keys are located on the side of the phone. • Increase the volume by pressing the upper volume key. • Decrease the volume by pressing the lower volume key. As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level. The higher the graph, the louder the volume.
Adjusting Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. To adjust the ringer volume: 1. Press M until you see Phone then press O. Setup, and 2. Press M until you see Adjust Ring Volume, and then press O to select. 3. Increase the volume by pressing the upper volume key. or Decrease the volume by pressing the lower volume key. 4. Press and hold C to exit the menu.
36 Using Your Phone
Using In-Call Features Read this section to learn how to use In-Call menu features. The In-Call menu is displayed when you press M during a call. See “Using The In-Call Menu” on page 48 for more information.
Muting a Call For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you. While in a call: 1. Press /. or Press M until you see Turn off. Mute on or 2. Press O to select. You will see Mute. To unmute a call: 1. Press / again. or Press M until you see Turn off. 2. Press O to select.
Using Call Waiting You must subscribe to this network feature through your service provider(s). If you have subscribed to Call Waiting, you must first activate it through the Options menu (see “Activating Call Waiting” on page 83). After you activate it, you are notified of incoming calls while you are on the line in two ways. When a call comes in, you hear a beep and see the message Call Waiting followed by Answer?. If you want to... Then... accept the waiting call Press O.
Placing a Call on Hold You must subscribe to this network feature through your service provider(s). You can place a call on hold to receive a new call or while making a new call. You can only place one call on hold at a time, so some options may not be accessible if you have already placed a call on hold. To place a call on hold: 1. Press M until you see Hold Call. 2. Press O. Your current call is put on hold and you will see Call Holding followed by Reconnect?.
If you want to... Then... end call that is on hold Press M until you see End Held Call, and then press O to select. The held call is disconnected, the current call remains connected, and you see End Call?. You may see one of the following messages: Message Description Trying Your phone is attempting to switch between the current and held call. Hold Failed Cannot Hold Second Call Reconnect Failed Busy Try Later The attempt to hold a call was unsuccessful. A call is already on hold.
42 Using In-Call Features
Using the Menus Many of your phone’s features are organized into lists of options called menus. There are three menus: the Options menu, the Quick Access menu, and the In-Call menu. Some of these options give you access to additional lists of options called submenus. Learn how to navigate through your phone’s three main menus. Once you become familiar with these menus and their features, go to “Customizing the Menu System” on page 137 for instructions on how you can personalize your menus.
Using the Options Menus The Options menu gives you access to the features and options included with your phone. Navigate the Options Menus Learning how to use just a few keys enables you to move freely through the entire menu system. If you want to... Then... enter the Options menu Press M to access the Options menu. You will see the first available submenu. scroll through the Options menu • Press M to scroll forward. • Press * or # to scroll backward or forward.
Display Messages and Icons If you see... Then... y Completed This indicates a feature has been activated. ! Failed The display returns to the menu in a few seconds. Enter PIN Enter requested information. Then press O. or Enter Name u Busy Try Later You may have requested information while your phone was completing another task. s This indicates where you are in a menu. w Your phone may take a few seconds to request settings from the network.
Using the Quick Access Menu The Quick Access menu is a way to keep your favorite menu options readily accessible. Each digit key, 1 to 9, has a Quick Access feature assigned to it. See the chart on page 47 for the default setup. If you know the number of the feature, activating that option takes only two button pushes! If you do not know the number or want to review your options, just scroll through the icon menu and read the tag attached to each option.
Default Quick Access Settings The following features (and associated icons) are the default settings for the Quick Access menu. Key Icon Quick Access Feature 1 B Find Name searches your Phone Book by the full name. 2 & Check Signal checks the strength of the signal from the satellite network. 3 R Call Voicemail calls your Voicemail number to check your Voicemail. 4 J Mute Phone mutes the phone. 5 H Lock Now locks your phone immediately.
Using The In-Call Menu This menu lets you access specific features while you are in a call. Because this menu is not available until you are actually in a call, you cannot review it off-line. Entering the In-Call Menu While you are in a call: Press M to view the In-Call menu features. In-Call Menu Features The In-Call menu dynamically changes depending on the type of call you are in.
Managing the Phone Book Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more. Use the dedicated keys or the Options menu to access the same functions. With the Options menu you can also access Phone Book maintenance and security features.
Entering the Phone Book Menu To enter the Phone Book menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Phone Book View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Phone Book Menu? Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s)
Organizing Your Phone Book Each name and phone number in your Phone Book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory. Phone Memory SIM Card Memory1 Personal Numbers 100 entries 155 entries Fixed Dial Numbers No entries 40 entries Phone Number Digits 32 20 Name Characters 16 16 Location Numbers 1-100 101-255 1 SIM card capacity varies depending upon the card issued by your service provider.
When do I use these numbers? Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch one-touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your fixed dial list (locations 1–9). Store your evening and weekend numbers on one type of memory and your daytime numbers on another.
Getting to Personal Numbers... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Personal Numbers, and then press O. 3. Press M to scroll to one of the features described below. Storing Names and Numbers Add an Entry Use the Options Menu 1. Follow the steps in “Getting to Personal Numbers...” to get to Add Entry, and then press O. 2. Press M to scroll to Add or Add to SIM Memory. to Phone Memory 3. Press O to select. You will see Enter Number. 4.
Use the Dedicated Keys 1. Enter the phone number you want to store. 2. Press I to begin storing. 3. Press M to scroll to the desired memory type Add to SIM Card Memory or Add to Phone Memory, and then press O. You will see Enter Number, followed by the number you entered. 4. Press O to accept the number. You will see Enter Name. Tip: If you have more than one number for the same person, try attaching a descriptive tag to the name, like Home, Office, or Mobile. 5.
Entering Names You can use the keypad to produce any letter in the alphabet. For example, press 2 to enter the letters A, B, or C, as shown: ™ press 1 time to insert an A press 2 times to insert a B press 3 times to insert a C press 4 times to insert a 2 Enter Characters Tip: Press and hold any numeric key to toggle between uppercase and lowercase characters. 1. Enter a letter by pressing a key as many times as necessary. 2. Press * or # to advance the cursor. 3.
Available Characters Use this chart as a guide for producing characters: 1 Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space .
Using Pauses in Numbers When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the same way you would other numbers.
Using Phone Number Prefixes You can save time when you dial by storing the prefixes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them. Store a prefix in your Phone Book just as you would any other number. See “Storing Names and Numbers” on page 54. Use a Stored Prefix To use a stored prefix: 1. Recall the prefix from your Phone Book. (See “Locating Entries” on page 60.) 2. Add the remaining numbers.
Getting to Personal Numbers... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Personal Numbers, and then press O. 3. Press M to scroll to one of the features described below. Locating Entries Find an Entry by Name Search your Phone Book by the first few letters of the entry. Note: If you have restricted access to either SIM card or phone memory, those entries will not be available. For more information, see “Preventing Access to the Phone Book” on page 64. 1.
Find an Entry by Location If you know the location number of the entry, here is an easy way to recall it. Use the Options Menu 1. Follow the steps in “Getting to Personal Numbers...” to get to Find Entry By Location, and then press O to select. You will see Enter Location. 2. Enter the location number, and then press O. You will see the entry displayed. If you enter an empty location number, you will see Location XXX is Empty. Your phone then selects the next largest available location.
Calling, Modifying, or Erasing an Entry Once you have selected a Phone Book entry, you can call, change, or erase that entry. Call a Selected Entry 1. Find an entry, and then press O. See “Locating Entries” on page 60. 2. Press M until you see Call Number, and then press O. You will see Calling followed by the number you dialed. Modify a Name or Number Tip: For help entering letters or changing entries, see “Entering Names” on page 56. 1. Find an entry, and then press O.
Getting to Personal Numbers... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Personal Numbers, and then press O. 3. Press M to scroll to one of the features described below. Checking Phone Book Capacity Use this feature to see how many available memory locations you have in either SIM card memory or phone memory. 1. Follow the steps in “Getting to Personal Numbers...” to get to Check Capacity, and then press O to select. 2.
Getting to Personal Numbers... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Personal Numbers, and then press O. 3. Press M to scroll to one of the features described below. Preventing Access to the Phone Book You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both. 1. Follow the steps in “Getting to Personal Numbers...” to get to Prevent Access, and then press O to select. 2.
Getting to Fixed Dialing... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Fixed Dialing, and then press O. 3. Press M to scroll to one of the features described below. Restricting Phone Use With the fixed dialing feature, you can restrict calling on your phone to a list of numbers that you create. When this feature is active, you can only call numbers or use prefixes (for example, country codes or area codes) that exactly match those that are stored in your list.
Getting to Fixed Dialing... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Fixed Dialing, and then press O. 3. Press M to scroll to one of the features described below. Add an Entry To add an entry: 1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. 2. Enter code. Enter your SIM card PIN2 code, and then press O. Tip: Phone numbers must be in international format.
Erase an Entry To erase an entry: 1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. 2. Enter code. Enter your SIM card PIN2 code, and then press O. 3. Press M until you see Erase Entry, and then press O to select. You will see the first entry in your fixed dial list. 4. Press M to scroll to the number you wish to erase. You will see Erase?. 5. Press O to confirm. You will see Completed. 6.
Getting to Fixed Dialing... 1. Press M until you see Phone Book, and then press O. 2. Press M until you see Fixed Dialing, and then press O. 3. Press M to scroll to one of the features described below. Edit an Entry To edit an entry: 1. Follow the steps in “Getting to Fixed Dialing...” to get to Setup Fixed Dialing, and then press O to select. You will see Enter PIN2. 2. Enter code. Enter your SIM card PIN2 code, and then press O. 3. Press M until you see Edit Entry, and then press O to select.
View Your Fixed Dialing List This feature enables you to review, but not change, your fixed dial list. 1. Follow the steps in “Getting to Fixed Dialing...” to get to View Fixed Dial List, and then press O to select. You will see the first number on your fixed dial list. 2. Press M to scroll through the numbers on your fixed dial list. 3. Press and hold C to exit the menu.
Getting to Phone Book Features... 1. Press M until you see Phone Book, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Viewing the Last Ten Numbers Dialed Don’t worry about forgetting the number you dialed earlier. The last ten numbers you dialed are saved. 1. Follow the steps in “Getting to Phone Book Features...” to get to Last Ten Calls, and then press O to select. 2.
Viewing and Modifying Your Phone Numbers View Your SIM Phone Number(s) You can program fax, data, and other types of phone numbers into your SIM card in addition to your voice phone number. Use this feature to view your phone number(s). You can have up to five phone numbers. 1. Follow the steps in “Getting to Phone Book Features...” to get to My Phone Number(s). 2. Press O to select. You will see your phone’s voice number followed by Modify?. Tip: Pressing Q # also brings up your phone number. 3.
Getting to Phone Book Features... 1. Press M until you see Phone Book, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. One-Touch Dialing One-touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the first nine memory locations in either your SIM memory, phone memory, or your fixed dial list. You choose which type of memory you want to be active with this feature.
Using Calling Features This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access.
Entering the Call Related Features Menu To enter the Call Related Features menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Call Related Features View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Call Related Features Menu? Call Related Features Show Signal Strength Pending Call Drop On/Off Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding2 Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Cancel All Forwarding Call Waiting1 Call Barring2 Bar Outgoing Calls On/Off Bar Incoming Calls On/Off Change Bar Password 1 This feature is network and subscription dependent.
Getting to Call Forwarding... 1. Press M until you see Call press O. Related Features, and then 2. Press M until you see Call Forwarding, and then press O. 3. Press M to scroll to one of the features described below. Forward Calls When Unavailable Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s). To activate this feature: 1. Follow the steps in “Getting to Call Forwarding...
Forward All Your Calls When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring. You must subscribe to this network feature through your service provider(s). To activate this feature: 1. Follow the steps in “Getting to Call Forwarding...” to get to Forward All and then press O to select. Calls, 2. Press M to scroll to either On or Off, and then press O to select. • If you select On, continue with step 3. • If you select Off, continue with step 5. 3.
Getting to Call Forwarding... 1. Press M until you see Call press O. Related Features, and then 2. Press M until you see Call Forwarding, and then press O. 3. Press M to scroll to one of the features described below.. Detailed Call Forwarding Detailed Call Forwarding lets you select the specific situations when you want your calls forwarded. The settings you select in Forward When Unavailable and Forward All Calls override the settings you select here.
6. Enter the number you want calls forwarded to, then press O. Your phone takes a moment to request the setting from the network, then displays Call Forward On. 7. Press and hold C to exit the menu.
Getting to Call Forwarding... 1. Press M until you see Call press O. Related Features, and then 2. Press M until you see Call Forwarding, and then press O. 3. Press M to scroll to one of the features described below. Cancel All Forwarding Use this option to clear all Call Forwarding settings. To cancel Call Forwarding settings: 1. Follow the steps in “Getting to Call Forwarding...” to get to Cancel All Forwarding, and then press O to select. You will see Call Forward Off.
Getting to Call Related Features... 1. Press M until you see Call press O. Related Features, and then 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Showing Signal Strength Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network. 1. Follow the steps in “Getting to Call Related Features...” to get to Show Signal Strength. 2. Press O to select. You will see: Checking Signal...
Getting to Call Related Features... 1. Press M until you see Call press O. Related Features, and then 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Deactivating Pending Call Drop Signal Under rare circumstances, due to system overcapacity or a satellite outage, a satellite may not be available to take your call. When this happens, your phone notifies you with a series of three consecutive tones and displays Pending Call Drop.
Activating Call Waiting Subscribers to call waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting: 1. Follow the steps in “Getting to Call Related Features...” to get to Call Waiting, and then press O to select. 2. Press M to scroll to On or Off, and then press O to select the desired option. 3. Press and hold C to exit the menu. For information on using call waiting, see “Using Call Waiting” on page 39.
Getting to Call Barring... 1. Press M until you see Call press O. Related Features, and then 2. Press M until you see Call Barring, and then press O. 3. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Restricting Calls with Call Barring You can use call barring to restrict both incoming and outgoing calls. Call barring is useful if you are loaning your phone to others or when you wish to control incoming calls.
Bar Incoming Calls This setting allows you to place calls, but refuses incoming calls. Callers hear a recording telling them you are unavailable.To be sure not to miss a call see “Detailed Call Forwarding” on page 78. To activate this feature: 1. Follow the steps in “Getting to Call Barring...” to get to Bar Incoming Calls, and then press O to select. 2. Press M to scroll to On or Off, and then press O to select. You will see Enter Password. 3. Enter your bar password, and then press O.
Getting to Call Barring... 1. Press M until you see Call press O. Related Features, and then 2. Press M until you see Call Barring, and then press O. 3. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Change Bar Password When you subscribe to call barring, your service provider gives you a four-digit bar password. Use this feature to change it to something easy to remember. 1. Follow the steps in “Getting to Call Barring...
Using Message Services Did you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal Mailbox service—wherever in the world you may be? Wherever you are, you will have instant reference to all your communication.
Entering the Messages Menu To enter the Messages menu: 1. Press ? to access the Messages submenu directly, and then go on to step 4. or Press M to open the Options menu and then go on to step 2. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Messages View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Messages menu? Messages Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number What’s on the Messages menu? 89
Getting to Message Features... 1. Press M until you see Messages, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Checking Your Voicemail Important: This feature makes checking your voicemail simple. 1. Follow the steps in “Getting to Message Features...” to get to Call Voicemail. 2. Press O to select. You will see your voicemail number followed by Calling.
Storing Your Voicemail Number To store a voicemail number: 1. Follow the steps in “Getting to Message Features...” to get to Message Settings, and then press O to select. 2. Press O to select Voicemail Number. You will see Enter Voicemail Number followed by your current voicemail number. If this is the first time you have stored a number, continue with to step 4. 3. Press C to clear one digit at a time, or press and hold C to erase the entire number. 4. Enter the new number, and then press O.
Managing Your Messages How Your Phone Notifies You of Messages If your phone is powered on, it notifies you of received messages in the following ways: • An alert sounds. • Your phone beeps three times to inform you of an incoming message. • The o (message) indicator is displayed. • The message is displayed immediately if the message is a fax or voicemail notification message. The message remains on the display for several seconds.
What Messages Contain You can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to 160 characters. Numeric messages— typically phone numbers—may contain up to 20 digits. Your personal mailbox works along with Call Forwarding. For more information see “Personal Mailbox” on page 31, and the Call Forwarding feature descriptions on pages 76-80.
Accessing Your Messages... 1. Press M until you see Messages, and then press O. 2. Press M until you see Received Messages, and then press O. 3. Press M to scroll to one of the features described below. Accessing Messages Read a New Message Notification Messages When you receive an incoming fax or voicemail notification message, it automatically scrolls across your screen. You can: • Press O to store it on your SIM card. • Press C to delete it.
Read a Stored Message To read a stored message: 1. Follow the steps in “Accessing Your Messages...” to enter the message center. If you have messages you will see the number of messages stored. If you do not have any messages, you will see No Messages. 2. Press M to move forward through a message one screen at a time. 3. Press O to access options for that entry, and then proceed to page 96. or Press and hold C to exit the menu. Delete Messages Use this option to make room for new messages: 1.
Accessing Your Messages... 1. Press M until you see Messages, and then press O. 2. Press M until you see Received Messages, and then press O. 3. Press M to scroll to one of the features described below. Go to the Next Message To go to the next message: 1. Follow the steps in “Read a Stored Message” on page 95. 2. Press M until you see Go To Message and then press O. Next You will see the next message. If you are at the end of your message list you will see the first message again. 3.
Customizing Phone Features Once you are comfortable with the basic features of your new phone, use this chapter to set up your phone the way you like it.
Entering the Phone Setup Menu To enter the Phone Setup menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Phone Setup View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Phone Setup Menu? Phone Setup Adjust Ring Volume Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off Language Selection1 Automatic Türkçe Select Keypad Tones1 No Tones Normal Tones Single Tone Phone Status1 Status Review Master Reset Master Clear 1 This feature is available only when the extended menu is activated.
Getting to Phone Setup... 1. Press M until you see Phone Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Adjusting the Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. 1. Follow the steps in “Getting to Phone Setup...” to get to Adjust Ring Volume, and then press O to select. 2. Increase the volume by pressing the upper volume key.
Setting the Ringer Tone Select your favorite tone from 10 different options. 1. Follow the steps in “Getting to Phone Setup...” to get to Set Ringer Tone, and then press O to select. 2. Press M to scroll through the following options: • • • • • • • • • • Standard Tone Single Ring Tone British Tone French Tone German Tone Bravo Tone Three Ring Tone Siren Tone Quick Tone High Tone You will hear a one-ring-cycle demonstration. 3. Press O to select the desired option. 4. Press and hold C to exit the menu.
Getting to Phone Setup... 1. Press M until you see Phone Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Setting the Keypad Tones Choose the sounds your phone makes when its keys are pressed. Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information. 1. Follow the steps in “Getting to Phone Setup...
Getting to Phone Lock... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Phone Lock, and then press O. 3. Press M to scroll to one of the features described below. Locking and Unlocking Your Phone These features can help you prevent unwanted use of your phone. Lock the Phone Automatically Use this feature to set your phone to lock itself every time it is powered on. 1. Follow the steps in “Getting to Phone Lock...” to get to Automatic Lock, and then press O to select. 2.
Getting to Phone Lock... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Phone Lock, and then press O. 3. Press M to scroll to one of the features described below. Unlock the Phone Tip: The factory default unlock code is 1234. 1. Enter unlock code. Enter your four-digit phone unlock code. 2. Press O. Change the Unlock Code The unlock code is originally set to 1234. You should change it as soon as possible. Tip: The factory default security code is 000000. 1.
Getting to Require SIM Card PIN... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Require SIM Card PIN, and then press O. 3. Press M to scroll to one of the features described below. You will see the feature name, followed by View Options?. Protecting the SIM Card You can use a Personal Identification Number (PIN) code to protect the information stored on your SIM card even when it is inserted into someone else’s phone.
Getting to Require SIM Card PIN... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Require SIM Card PIN, and then press O. 3. Press M to scroll to one of the features described below. You will see the feature name, followed by View Options?. Change the SIM Card PIN Code To choose your own PIN code: 1. Follow the steps in “Getting to Require SIM Card PIN...” to get to Change SIM Card PIN, and then press O to select. You will see Enter Old PIN. 2.
Getting to Phone Setup... 1. Press M until you see Phone Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?.
Getting to Phone Setup... 1. Press M until you see Phone Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Tip: The message Blocked indicates that an incorrect PIN code was entered. The message ! Blocked indicates that an incorrect PIN2 code was entered. Unblock the PIN2 Code If your PIN2 code is entered incorrectly three times in a row, ! Blocked appears in the display.
Activating Extended Menus This feature activates and deactivates the extended menus. See page 138 to learn how extended menus can make your phone even simpler to use. 1. Follow the steps in “Getting to Phone Setup...” to get to Extended Menus, and then press O to select. 2. Press M to choose On or Off, and then press O. 3. Press and hold C to exit the menu. Press and hold M to activate the extended menus temporarily. This shortcut displays all extended menus features until you exit the Options menu.
Getting to Phone Setup... 1. Press M until you see Phone Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Selecting the Display Language Use this feature to select the language in which your phone displays messages. Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information. 1. Follow the steps in “Getting to Phone Setup...
Getting to Phone Status... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Phone Status, and then press O. 3. Press M to scroll to one of the features described below. Review the Phone’s Settings View all your phone’s settings that have changed from their defaults, and reset them to their original settings if you like. Use this feature to review but not change your phone’s settings. 1. Follow the steps in “Getting to Phone Status...
Getting to Phone Status... 1. Press M until you see Phone Setup, and then press O. 2. Press M until you see Phone Status, and then press O. 3. Press M to scroll to one of the features described below. Reset Options to Factory Defaults Use the master reset option to reset all settings to their original default settings.
Clear All Stored Information The Master Clear option resets the same items as Master Reset, plus the following: • clear phone book entries from phone memory (not from SIM memory) • clear last calls made list • reset resettable call timers Master Clear does not clear the: • fixed dial list • my number(s) list • received messages list To clear the settings: 1. Follow the steps in “Getting to Phone Status...” to get to Master Clear, and then press O to select. You will see Enter Security Code. 2.
114 Customizing Phone Features
Accessing the Network This section shows you how to register with the Iridium® satellite network.
Entering the Network Selection Menu To enter the Network Selection menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Network Selection View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Network Selection Menu? Network Selection Register Now What’s on the Network Selection Menu? 117
Getting to Network Selection... 1. Press M until you see Network press O. Selection, and then 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select?. Registering With the Satellite Network Your phone searches for the Iridium satellite network. 1. Follow the steps in “Getting to Network Selection...” to get to Register Now. 2. Press O to select. You will see Registering.... This may take a few seconds.
Timing Your Calls Your phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you with tones at specific intervals.
Entering the Call Meters Menu To enter the Call Meters menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Call Meters View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Call Meters Menu? Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer1 1 This feature is available when the extended menu is active.
Getting to Show Call Timers... 1. Press M until you see Call Meters, and then press O. 2. Press M until you see Show Call Timers, and then press O. 3. Press M to scroll to one of the features described below. Showing Call Timers This submenu helps you track your airtime. Keep a running tab of your monthly usage or view the airtime of your most recent call. Show the Time of the Last Call Use this feature to display the elapsed time of your most recent call. 1.
Reset All Timers Reset your timers at the beginning of each billing cycle to keep track of your spending. 1. Follow the steps in “Getting to Show Call Timers...” to get to Reset All Timers, and then press O to select. You will see Completed. The display then returns to Reset All Timers. 2. Press and hold C to exit the menu. Note: This does not reset the Lifetime Timer described on page 127.
Getting to Audible Call Timers... 1. Press M until you see Call Meters, and then press O. 2. Press M until you see Set Audible Call Timers, and then press O. 3. Press M to scroll to one of the features described below. Setting Audible Call Timers Let your phone watch the clock for you. The call timers signal at a set time or interval with beeps only you can hear. Set the Single Alert Timer Use this feature to set your phone to alert you after an elapsed time. 1.
Set the Repetitive Timer Use this feature to set your phone to alert you at specific intervals, for example every 45 seconds. 1. Follow the steps in “Getting to Audible Call Timers...” to get to Repetitive Timer, and then press O to select. 2. Press M to scroll to On or Off, then press O to select. • If you select On, you will see Enter Seconds. Continue with step 3. • If you select Off, you will see Completed. Continue with step 4. 3. Press O to accept the current setting. You will see Seconds XXX.
Getting to Call Meters... 1. Press M until you see Call Meters, and then press O. 2. Press M to scroll to one of the features described below. Showing the In-Call Timer Use this feature to display a running clock of the airtime elapsed while on a call. 1. Follow the steps in “Getting to Call Meters...” to get to Set In-Call Display, and then press O to select. 2. Press M to scroll to Show Time Per Call or No In-Call Display, and then press O to select. 3. Press and hold C to exit the menu.
Showing the Lifetime Timer Use this feature to show the total time of all calls for the life of your phone. Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information. 1. Follow the steps in “Getting to Call Meters...” to get to Lifetime Timer, and then press O to select. You will see the total airtime of your phone since it was manufactured. 2. Press and hold C to exit the menu. Tip: The lifetime timer can not be reset.
128 Timing Your Calls
Setting Up Your Accessories This menu can make using your phone while driving a little easier. You can set your phone to answer automatically after two rings, set a timer to power the phone with the car, automatically mute the radio—even set your car’s horn to beep to let you know you are receiving a call when you have stepped away from your car.
Entering the Accessory Setup Menu To enter the Accessory Setup menu: 1. Press M to open the Options menu. 2. Press M to scroll forward. or Press * or # to scroll backward or forward. 3. Press O when you see: Accessory Setup View Options? 4. Press M to scroll through the submenu. or Press * or # to scroll backward or forward through the submenu.
What’s on the Accessory Setup Menu? Accessory Setup Mute Car Radio On Off Automatic Answer On Off Safety Timer Auxiliary Alert On Off What’s on the Accessory Setup Menu? 131
Getting to Accessory Setup... 1. Press M until you see Accessory Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select? Mute Car Radio This feature automatically mutes your car radio when you make or receive a call. Note: This feature works with your car radio’s mute feature. The Mute Car Radio feature will not work if your radio does not have a mute feature. 1. Follow the steps in “Getting to Accessory Setup...
Automatic Answer Your phone rings twice when a call is incoming, then the call is live. 1. Follow the steps in “Getting to Accessory Setup...” to get to Automatic Answer, and then press O to select. You will see Completed. 2. Press M to scroll to On or Off, and then press O to select. 3. Press and hold C to exit the menu.
Getting to Accessory Setup... 1. Press M until you see Accessory Setup, and then press O. 2. Press M to scroll to one of the features described below. You will see the feature name, followed by Select? Safety Timer Tip: This feature can be useful if you make frequent driving stops— save battery power when you stop longer than expected. Use this feature to keep your phone powered up for a set time after you turn your car’s ignition off. 1. Follow the steps in “Getting to Accessory Setup...
Auxiliary Alert If you don’t want to miss calls when you step away from your car, activate this feature. You car’s horn beeps or lights flash to let you know a call is incoming. 1. Follow the steps in “Getting to Accessory Setup...” to get to Auxiliary Alert, and then press O to select. 2. Press and hold C to exit the menu. Notes: • Some local regulations prohibit the use of this feature. Check the laws in your area. • The Auxiliary Alert feature is active only when the car’s ignition is off.
136 Setting Up Your Accessories
Customizing the Menu System Do you think your 9520 Mobile Phone has too many features for everyday use? You can do something about it by hiding the features you don’t always need. Is your favorite feature not on the Quick Access menu? It’s easy to change the defaults to your favorite features. By customizing your menus, your favorite features are always quick and easy to find! This chapter shows you how.
Personalizing the Options Menu You can customize the Options menu by moving features in and out of the extended menu. Move Menu Features To move menu features: 1. Find the feature you want to move. 2. Press and hold O. You will see one of two responses depending on where that menu feature is currently located. If you see: Remove From Press O to move the feature to the extended menu. You will see Menu Item Moved.
Activate/Deactivate Extended Menus Use the Options menu to activate and deactivate extended menus. Activate them when you need access to every feature. Deactivate them for everyday use. 1. Press M until you see Phone then press O to select. Setup, 2. Press M until you see Extended and then press O to select. and Menus, 3. Press M to scroll to either On or Off, and then press O to select. All hidden features are accessible when you activate the extended menus.
Personalizing the Quick Access Menu You can replace the default Quick Access menu features described on page 47 with any of the following features. Icon Quick Access Feature D Find by Location recalls Phone Book entries by memory location numbers. F Add Entry to Phone stores entered numbers in the next available phone memory location. T Add Entry to SIM stores entered numbers in the next available SIM card location.
Menu Quick Reference This section provides a quick reference guide to menu structures and features.
Phone Book Menu Phone Book Personal Numbers Find Entry By Name Enter Name: Call Number Modify Name Or Number Erase Name And Number Find Entry By Location Enter Location: Call Number Modify Name Or Number Erase Name And Number Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s) Fixed Dialing V
Call Related Features Menu Call Related Features Show Signal Strength Pending Call Drop On/Off Call Forwarding1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding2 Forward Voice Calls Forward All Voice Calls On/Off If Busy On/Off If No Answer On/Off If Not Reachable On/Off Cancel All Forwarding Call Waiting1 Call Barring2 Bar Outgoing Calls On/Off Bar Incoming Calls On/Off Change Bar Password 1 This feature is network and subscription dependent.
Messages Menu Messages Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number 144 Menu Quick Reference
Phone Setup Menu Phone Setup Adjust Ring Volume Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off Language Selection1 Automatic Türkçe Select Keypad Tones1 No Tones Normal Tones Single Tone Phone Status1 Status Review Master Reset Master Clear 1 This feature is available only when the extended menu is activated.
Network Selection Menu Network Selection Register Now 146 Menu Quick Reference
Call Meters Menu Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer1 1 This feature is available only when the extended menu is activated.
Accessory Setup Menu Accessory Setup Mute Car Radio On Off Automatic Answer On Off Safety Timer Auxiliary Alert On Off 148 Menu Quick Reference
Troubleshooting This chapter tells you what to do if you experience one of the following problems: Problem Solution • • You can’t make calls. • • • • • • • You can’t receive calls. • • • You can’t make international calls. • • Your PIN is blocked. Check to see that your phone is powered on. Check the antenna. Is it properly mounted? Do you have a clear view of the sky? Check the signal strength. If the signal is weak, move the vehicle to a more open area.
Problem Solution Your PIN2 is blocked. Enter the PIN2 unblocking key (PUK2) or contact your service provider. See “Unblock the PIN2 Code” on page 108 for additional information. Your SIM card will not work. • • • Is the card inserted the correct way? Is the gold chip visibly damaged or scratched? Return the card to your service provider. Check the SIM and phone contacts. If they are dirty, clean them with an antistatic cloth. You can’t cancel Call Forwarding or Call Barring.
Glossary A I airtime The amount of time you spend using the satellite system. Especially, the time between successfully placing a call and terminating a call. In-Call menu The menu that appears when you press M during a call. It allows you to access features like call holding. antenna The device attached to your phone by a cable that sends and receives satellite signals. D default A feature’s original setting as pre-programmed in the factory. DTMF See Dual Tone Multi-Frequency tones.
O S one-touch dialing To use this feature, press and hold a number on the keypad, 1 through 9 and your call is placed. scroll To move backward or forward through a list; for example: to move backward or forward through the menu system or the name directory. Options menu The top level of the menu system hierarchy, which contains the seven main feature menus: Phone Book, Call-Related Features, Messages, Phone Setup, Network Selection, Call Meters, Accessory Setup.
Index Symbols * character 25 character 25, 26 Ü character 25 + A accessing extended menu features 139 accessing hidden features 139 accessing the satellite network 115–118 accessories 17 setting up 129–135 Accessory Setup menu 129–135 Automatic Answer feature 133 Auxiliary Alert feature 135 diagram 131, 148 entering 130 Mute Car Radio feature 132 Safety Timer feature 134 activating call waiting 83 activating extended menus 139 activating SIM card PIN code 105 Add Entry to Phone feature 140 Add Entry to SI
C call answering 30 ending 28 placing 24–27 receiving 30–31 unable to make call 149 unable to make international call 149 unable to receive call 149 call barring 84–86 barr password changing 86 entering 84–86 incoming calls 85 outgoing calls 84 unable to cancel 150 Call Failed message 24, 30 call forwarding all calls 77 cancelling 80 detailed 78–79 unable to cancel 150 when unavailable 76 call holding 40 ending both calls 40 ending current call 40 ending held call 41 making a new call 40 messages 41 switchi
call waiting (continued) rejecting waiting call 39 using 39 Call Waiting message 39 Call? 24, 32 callback number, in message 96 calling a number in a message 27 calling an entry in the Phone Book 62 calling features 73–86 Calling message 24, 32 Cannot Hold Second Call message 39, 41 cannot make call 149 cannot make international call 149 Cannot Move Menu Item message 138 cannot receive call 149 cannot unlock phone 149 car automatic answer 133 auxiliary alert 135 mute car radio 132 safety timer 134 changin
dialing 0 25 * character 25 + character 25 Ü character 25 number from the Phone Book 26 number with pauses 26, 58 phone number 24 PINs 25 special characters 25 supplementary service numbers 25 display 14, 15–16 * character 25 + character 25, 26 Ü character 25 cold temperatures and 15 icons 45, 47, 140 indicators 14, 16, 22 defined 16 language selecting 110 messages 45 questions in 44 volume level 34 wrong language displayed 150 driving 8 DTMF.
finding a Phone Book entry 60–61 by location 61 by name 60 fixed dial list defined 65 one-touch dialing 72 viewing 69 Fixed Dialing erasing an entry 67 PIN2 code 107 fixed dialing 65–69 activating 65 adding an entry 66 editing an entry 68 viewing fixed dial list 69 Forward On/Off feature 47 forwarding calls all calls 77 cancelling 80 detailed 78–79 when unavailable 76 fringe area, defined 151 G glossary 151–152 GSM SIM card using with satellite phone 20 guide overview 12 H hands-free call changing from ha
indicators check mark 16 display 14 home system 16, 22, 118 in use 16 message 16 no service 16, 22 Quick Access menu 16 scroll bar 16 signal strength 16 Insert Card message 23, 150 inserting the SIM card 21 international dialing 26 dialing + character 25 unable to make call 149 Iridium system, defined 151 K key presses 13 keypad tones resetting default tones 112 selecting 102 keys alphanumeric keypad 14 clear 15 memory recall 15 memory store 15 menu 15 message 15 mute 15 navigating the menu system 44 OK 15
making a call (continued) one-touch dialing 72 redialing the last number 25 managing the phone book 49–72 master clear 113 master reset 112 memory phone 52 SIM card 52 memory location, defined 151 memory recall key 15 memory store key 15 menu Accessory Setup diagram 131, 148 entering 130 Call Meters diagram 121, 147 entering 120 Call Related Features diagram 75, 143 entering 74 Messages diagram 89, 144 entering 88 Network Selection diagram 117, 146 entering 116 Phone Book diagram 51, 142 entering 50 Phone S
muting (continued) phone 15, 33, 38 Options menu (continued) Add To Short Menus message 138 message 45 N navigating the menu system 44 network accessing 115–118 registering 118 network features call holding 40 call waiting 39 Detailed Call Forwarding 78–79 Forward All Calls 77 Forward When Unavailable 76 Network Selection menu 115–118 diagram 117, 146 entering 116 Register Now feature 118 Registered message 118 Registering...
pause dialing 58 Ü (pause) character defined 152 dialing Ü character 25 pending call drop signal activating 82 deactivating 82 defined 82 Personal Identification Number code defined 105 See also PIN code personal mailbox 31, 93 phone answering a call 30 automatic answer 133 automatic lock resetting default setting 112 setting 103 becoming warm during use 150 clearing stored information 113 customizing features 97–113 display language selecting 110 ending a call 28 hands-free operation 32–33 last ten numbers
Phone Book (continued) finding an entry by location 61 dedicated keys 61 Options menu 61 finding an entry by name 60 Fixed Dialing erasing an entry 67 fixed dialing 65–69 activating 65 adding an entry 66 editing an entry 68 viewing fixed dial list 69 Last Ten Calls feature 70 menu diagram 51, 142 modifying a name or number 62 My Phone Number(s) feature 71 name directory defined 151 One-Touch Dial Setting feature 72 one-touch dialing 72 organizing 52 pauses in numbers 58 dialing numbers with 58 entering 58 p
Phone Setup menu (continued) Set Ringer Tone feature 101 Status Review feature 111 phone unlock code changing 104 default 104 entering 104 PIN code activating 105 Blocked message 23, 106, 150 changing 106 deactivating 105 defined 105, 152 Enter PIN message 23, 105 entering 23, 105–106 incorrect entry 106 unblocking 106 PIN unblocking key (PUK1) defined 106 entering 106 PIN2 code ! Blocked message 23, 108, 150 changing 107 defined 107, 152 Enter PIN2 message 65–68 entering 65–68 incorrect entry 108 unblockin
Quick Access menu (continued) Read Messages feature 47 Register Now feature 47 replacement features 140 replacement icons 140 scrolling 46 Switch Memory feature 140 using 46 Quit? 44 R radio, muting 132 Range XXX-XX message 55 Read Messages feature 47 reading a new message 94 receiving a call 30–31 answering 30 unanswered calls 31 receiving a hands-free call 32 receiving messages 31 Reconnect Failed message 39, 41 Reconnect Held Call message 48 Reconnect? 40 Redial Failed message 25 Redial? 24, 25 redialin
setting keypad tones 102 setting ringer tone 101 setting up accessories 129–135 short menus moving menu features 138 showing call timers 122–123 all calls 122 elapsed airtime 126 in-call timer 126 lifetime timer 127 most recent call 122 total airtime 122 signal strength indicator 14, 16, 118 viewing 81 signal, defined 152 SIM card Bad Card See Supplier message 23, 150 message 23, 106, 150 ! Blocked message 23, 108, 150 Check Card message 23, 150 defined 20 display messages 150 displaying phone number of 29
T U talk-time, defined 152 timers all calls 122 elapsed airtime 126 in-call timer 126 lifetime timer 127 most recent call 122 repetitive 125 resetting all 123 safety timer 134 single alert 124 total airtime 122 timing your calls 119–127 tips, defined 13 toggle, defined 152 total airtime timer 122 troubleshooting 149–150 message indicator flashing 150 phone is warm 150 PIN is blocked 149 PIN2 is blocked 150 SIM card display messages 150 SIM card will not work 150 unable to cancel call barring 150 unable to
volume (continued) resetting default 112 ringer 35, 100 volume keys defined 14, 152 using 34 volume level display 34 W Weak Signal message 24, 81, 118 167
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Patent Information Manufactured under one or more of the following U.S. patents: 4121218 4138681 4193036 4254382 4302845 4312074 4327319 4329666 4369516 4369522 4378603 4390963 D269873 4398265 4400584 4400585 D270835 D271491 Re.
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In order to access Iridium LLC Global Customer Care (24 hours a day, 7 days a week), dial one of the following numbers: English: 811* or +8817-629-90051 or +1407-661-3204 Spanish: 812* or +8817-629-90052 or +1407-661-3205 Portuguese: 813* or +8817-631-90053 or +31-79-347-1513 Russian: 814* or +8817-631-90054 or +31-79-347-1514 German: 815* or +8817-631-90055 or +31-79-347-1515 Italian: 816* or +8817-631-90056 or +31-79-347-1516 French: 817* or +8817-631-90057 or +31-79-347-1517 Japanese: 818
products for the iridium system In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers: US & Canada: 1-888-839-4647 Outside the US & Canada: (Toll-Free Global Number): +1-8000-839-4647 Direct Dial: +1-847-523-1898 TTY Toll-Free Number 1-888-390-6456 TTY (outside the United States): +1-847-523-1841 + designates international dialing access code (00) www.motorola.com ©1998 Motorola, Inc.