MC9500-K Mobile Computer User Guide
MC9500-K Mobile Computer User Guide 72E-118501-01 Rev.
ii MC9500-K Mobile Computer User Guide © 2009 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
iii Revision History Changes to the original manual are listed below: Change -01 Rev. A Date 09/02/09 Description Initial release.
iv MC9500-K Mobile Computer User Guide
Table of Contents Patents.................................................................................................................................................. ii Revision History .................................................................................................................................... iii About This Guide Introduction ...........................................................................................................................................
vi MC9500-K Mobile Computer User Guide Battery Functionality ............................................................................................................................ Battery Health ................................................................................................................................ Battery Status ...................................................................................................................................... Installed in an MC9500-K .....
Table of Contents vii Laser Scanning .................................................................................................................................... Scanning Considerations ............................................................................................................... Laser Scanning .............................................................................................................................. Decode Zones .................................................
viii MC9500-K Mobile Computer User Guide Using the Call History Menu .................................................................................................... Swapping Calls on an MC9596 ........................................................................................................... Swapping Calls on an MC9598 ........................................................................................................... Conference Calling on an MC9596 ....................................
Table of Contents ix Using StoneStreet One Bluetooth Stack .............................................................................................. Turning the Bluetooth Radio Mode On and Off .............................................................................. Disabling Bluetooth .................................................................................................................. Enabling Bluetooth ...............................................................................
x MC9500-K Mobile Computer User Guide Vehicle Cradle ..................................................................................................................................... Charging the MC9500-K Battery .................................................................................................... Vehicle Battery Charger ....................................................................................................................... Charging the Battery ...........................
Table of Contents xi Vehicle Battery Charger ................................................................................................................. A-11 Appendix B: Voice Quality Manager Introduction .......................................................................................................................................... Features ...............................................................................................................................................
xii MC9500-K Mobile Computer User Guide
About This Guide Introduction This guide provides information about using the MC9500-K mobile computers and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the MC9500-K provides information for specific user needs, and includes: • MC9500-K Quick Start Guide - describes how to get the MC9500-K mobile computer up and running.
xiv MC9500-K Mobile Computer User Guide Configurations This guide covers the following configurations: Configuration Radios Display Memory Data Capture Options Operating System Keypads MC9590 WLAN: 802.11 a/b/g WPAN: Bluetooth v2.1 with EDR GPS: SiRF III 3.7” VGA Color 128 MB RAM/ 512 MB Flash 1D laser scanner, 2D imager, 1D laser scanner and camera or 2D imager and camera Windows Mobile® 6.1 Classic See Keypads below. MC9596 WLAN: 802.11a/b/g WPAN: Bluetooth v2.
About This Guide AKU Version To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab. The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version 1.5.2. OEM Version To determine the OEM software version: Tap Start > Settings > System tab > System Info icon > System tab.
xvi MC9500-K Mobile Computer User Guide Fusion Software To determine the Fusion software version: Tap Fusion Signal Strength icon > Wireless Status > Versions. Phone Software To determine the Phone software version: On MC9596-K, tap Start > Phone > Menu > Options > PhoneInfo tab. On MC9598-K tap Start > Phone > Menu > Options > Version Information tab.
About This Guide xvii Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the MC9500-K up and running for the first time. • Chapter 2, Battery Management provides information on the types of batteries and how to charge them. • Chapter 3, Using the MC9500-K provides information on using the MC9500-K. • Chapter 4, Data Capture provides instructions for using the MC9500-K to capture data using the laser scanner, imager and camera.
xviii MC9500-K Mobile Computer User Guide Related Documents • MC9500-K Quick Start Guide, p/n 72-118504-xx. • MC95XX Series Windows Mobile® 6.1 Regulatory Guide, p/n 72-118502-xx. • MC9500-K Mobile Computer Integrator Guide, p/n 72E-118503-xx. • Mobility Services Platform User Guide, p/n 72E-100158-xx. • Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00, p/n 72E-122495-xx. • Microsoft® Applications for Windows Mobile® 6 User Guide, p/n 72E-108299-xx.
Chapter 1 Getting Started Introduction This chapter explains how to set up the MC9500-K for the first time. Unpacking Carefully remove all protective material from the MC9500-K and save the shipping container for later storage and shipping. Verify that you received the following: • MC9500-K mobile computer • 4800 mAh Lithium-ion battery • Regulatory Guide • Quick Start Guide. Inspect the equipment for damage.
1-2 MC9500-K Mobile Computer User Guide Part of the MC9500-K Touch Screen with Protective Overlay Function Keys Volume Up/Down Button Microphone Scan Button Modular Keypad (Alpha Primary Keypad Shown) Power Button Battery Release Latch Battery Handstrap Speaker Camera (Optional) Camera Flash (Optional) Battery Release Latch Interface Connector Interface Pocket Stylus Interface Plate Headset Connector Scan Button Programmable Button Exit Window Figure 1-1 MC9500-K IrDA Window
Getting Started 1-3 Getting Started To start using the MC9500-K for the first time: • Install a microSD card (optional) • Install the SIM card (MC9596 only) • Install the battery. • Charge the MC9500-K. Installing a microSD Card The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
1-4 MC9500-K Mobile Computer User Guide microSD card Holding tab Figure 1-4 Insert microSD Card in Holder 5. Close the card holder door and slide to the right to lock into place. 6. Align the SD card cover over the access hole and press down until it snaps into place. Installing the SIM Card NOTE MC9596 configuration only. GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the your service provider.
Getting Started 3. 1-5 Lift the SIM card holder door. Figure 1-6 Lifting the SIM Cover 4. Insert the SIM card, as shown in Figure 1-7 into the holder door with the contacts facing down and the card notch facing up. Card Notch Figure 1-7 Inserting the SIM Card 5. Close SIM card holder door and slide to the right to lock into place. 6. Align the SIM card cover over the access hole and press down until it snaps into place. 7. Install the battery. 8.
1-6 MC9500-K Mobile Computer User Guide Installing the Battery To install the battery: 1. Insert the battery, top first, into the battery compartment. 2. Press the battery down into the battery compartment until the battery release latches snap into place. Battery Release Latch Battery Battery Release Latch Figure 1-8 Inserting the Battery 3. The MC9500-K powers up automatically after inserting the battery, if the battery has been charged previously.
Getting Started 1-7 Battery Status LED Battery Status LED Table 1-1 LED Charge Indicators Battery Status LED Indication Off Indicates that the: • battery is not charging • MC9500-K is not connected correctly to the cradle or not connected to a power source. • cradle is not powered. Slow Blinking Amber (1 blink every 2 seconds) Indicates that a healthy battery is charging. Slow Blinking Red (1 blink every 2 seconds) Indicates that an unhealthy battery is charging.
1-8 MC9500-K Mobile Computer User Guide Powering On the MC9500-K After the MC9500-K is connected to power the splash screen displays for about a minute as the MC9500-K initializes its flash file system, then the calibration window appears. Calibrating the Screen NOTE The Calibration screen can be accessed by pressing CTRL key - BKSP key or tapping Start > Settings > Screen > Align Screen button. To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus: 1.
Getting Started 1-9 Removing the microSD Card To remove an microSD card: CAUTION Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause the MC9500-K to cold boot and potential loss of data. 1. If the MC9500-K is in suspend mode, press the red Power button to wake the device. 2. Press the red Power button to suspend the MC9500-K. 3. Wait for red Decode LED to turn on and then turn off. 4. Unhook the handstrap. 5. Remove the battery. 6.
1 - 10 MC9500-K Mobile Computer User Guide 10. Close the SIM card holder door. 11. Slide the SIM card holder door to the right to lock into place. 12. Align the SIM card cover over the access hole and press down until it snaps into place. 13. Replace the battery.
Chapter 2 Battery Management Introduction This chapter provides information on battery functionality, battery status indications, charging the MC9500-K, charging spare batteries and power saving techniques. Battery Functionality The 4800 mAh battery provides power to the MC9500-K and contains charging and status indications on the front of the battery. The indicators function differently depending upon the battery mode and allow the user to determine the health of the battery.
2-2 MC9500-K Mobile Computer User Guide Battery Health A battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end of usable life). NOTE The point at which a battery becomes unhealthy may vary depending upon the environment and charging conditions The Battery Usage Threshold value can be changed. See the MC9500-K Mobile Computer Integrator Guide for more information. When the battery becomes unhealthy, a dialog box displays on the MC9500-K.
Battery Management 2-3 Battery Status The MC9500-K battery provides status information on the front of the battery that allows the user to make determination on what battery to use. The battery status indications vary depending upon the mode of the battery: • Installed in an MC9500-K • In a charger • stand-alone. Installed in an MC9500-K NOTE The Charge Level indicator does not display the charge level while the MC9500-K is charging.
2-4 MC9500-K Mobile Computer User Guide Table 2-1 Charge Level Indicator Charge Level Indicator Description Indicates that the remaining charge is approximately between 0% and 20%. Indicates that the remaining charge is approximately between 21% and 40%. Indicates that the remaining charge is approximately between 41% and 60%. Indicates that the remaining charge is approximately between 61% and 80%. Indicates that the remaining charge is approximately between 81% and 100%.
Battery Management 2-5 Table 2-2 Battery in MC9500-K (Continued) Healthy Battery Action State Battery Status LED Unhealthy Battery Charge Level Indicator Battery Status LED None Charging in cradle or cable Off Off Button Press Charging in cradle or cable Off Off Charge Level Indicator The health of the battery can also be viewed on the MC9500-K Power applet. Tap Start > Settings > Power icon > BatteryMgmt tab.
2-6 MC9500-K Mobile Computer User Guide Battery Status LED Charge Level Indicator Figure 2-6 Battery in Single Slot Battery Charger The Battery Status LED displays the current state of charging as described in Table 2-4. The Charge Level indicator displays the charge level of a healthy battery as described in Table 2-1. With an unhealthy battery, an “X” appears on the display. To view the charge level, press the Status button. The display indicates the level of charge.
Battery Management Table 2-4 Battery Status in Charger Healthy Battery State Battery Status LED Charge Level Indicator Unhealthy Battery Battery Status LED None (charger not powered) Off Off Charging Slow Blinking Amber (1 blink every 2 seconds) Slow Blinking Red (1 blink every 2 seconds) Fully Charged Solid Green Solid Red Charging Error • temperature is too low or too high.
2-8 MC9500-K Mobile Computer User Guide Stand-alone When the battery is not installed in an MC9500-K or a charger, the charge status and health of the battery displays on the battery front panel. If the battery is unhealthy, an “X” appears in the Charge Level indicator. Press the Status button to view the health and charge level of the battery. The Battery Status LED lights and the Charge Level indicator display the charge level.
Battery Management 2-9 Charging the MC9500-K CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 9-2. The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge.
2 - 10 MC9500-K Mobile Computer User Guide Table 2-6 Charging/Battery Status LED Indications (Continued) State Healthy Battery Unhealthy Battery MC9500-K LED Status MC9500-K LED Status Fully Charged Solid Green Solid Red Charging Error • temperature is too low or too high. Fast Blinking Amber (2 blinks/second) Fast Blinking Amber (2 blinks/second) • charging has gone on too long without completion (typically eight hours).
Battery Management 2 - 11 Charging a Spare Battery Charge a spare battery using one of the following accessories: • Single Slot Battery Charger • Four Slot Battery Charger • Vehicle Battery Charger. To charge a spare battery: 1. Ensure the charger is connected to an appropriate power source. 2. Insert the spare battery into the charger. The spare battery begins charging.
2 - 12 MC9500-K Mobile Computer User Guide Table 2-7 Battery Charging Status Indications Healthy Battery State Battery Status LED Charge Level Indicator Unhealthy Battery Battery Status LED None (charger not powered) Off Off Charging Slow Blinking Amber (1 blink every 2 seconds) Slow Blinking Red (1 blink every 2 seconds) Fully Charged Solid Green Solid Red Charging Error • temperature is too low or too high.
Battery Management 2 - 13 Power Saving Techniques Observe the following battery saving tips: • Leave the MC9500-K connected to AC power at all times when not in use. • Set the MC9500-K to turn off after a short period of non-use. • Set the backlight to turn off after a short period of non-use. • Turn off all wireless activities when not in use. Changing the Power Settings To set the MC9500-K to turn off after a short period of non-use: 1. Tap Start > Settings > System tab > Power icon > Advanced tab.
2 - 14 MC9500-K Mobile Computer User Guide To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen. Connectivity icon Figure 2-8 Opening Wireless Manager Select Wireless Manager. Figure 2-9 Wireless Manager Window NOTE Wireless connection options vary depending upon configurations. To enable or disable a wireless connection, tap the specific button. To enable or disable all wireless connections, tap and hold the All button.
Battery Management 2 - 15 Figure 2-10 Wireless Manager Menu
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Chapter 3 Using the MC9500-K Introduction This chapter explains the indicators, buttons, status icons, and controls on the MC9500-K, and provides basic instructions for using the device. LED Indicators The MC9500-K has three LED indicators. The Decode LED indicates scanning status. The Battery Status LED indicates battery charging and health status.The WAN Radio Status LED indicates WAN radio status. Table 3-1 describes the LED indications.
3-2 MC9500-K Mobile Computer User Guide Table 3-1 LED Indications (Continued) LED State Off Indication Not enabled. Battery Status LED Off Indicates that the: • battery is not charging • MC9500-K is not connected correctly to the cradle or not connected to a power source. • cradle is not powered. Slow Blinking Amber (1 blink every 2 seconds) Indicates that a healthy battery is charging. Slow Blinking Red (1 blink every 2 seconds) Indicates that an unhealthy battery is charging.
Using the MC9500-K 3-3 Resetting the MC9500-K There are two reset functions, warm boot and cold boot. A warm boot restarts the MC9500-K by closing all running programs. A cold boot also restarts the MC9500-K, and also initializes some drivers. Data saved in flash memory or a memory card is not lost. If the MC9500-K is not functioning properly, perform a warm boot first. If the MC9500-K still does not respond, perform a cold boot.
3-4 MC9500-K Mobile Computer User Guide Figure 3-2 Power Settings Wakeup Tab Locking the MC9500-K You can lock the MC9500-K by disabling key presses and screen tap or by requiring a password. Keypad Locking Locking the MC9500-K turns off keyboard and touch screen functionality. This is helpful when the MC9500-K is turned on and you want to prevent accidental key presses. To lock the device, tap the Device unlocked icon. The icon changes to locked.
Using the MC9500-K 3-5 Tap Unlock on the Unlock window. NOTE You can make emergency calls even when the MC9596-K or MC9598-K is locked. See Making an Emergency Call on page 5-9 for more information. Password Locking Use the Password window to set a password to disable unauthorized access to the MC9500-K. NOTE 1. If the device is configured to connect to a network, use a strong (difficult to figure out) password to help protect network security.
3-6 MC9500-K Mobile Computer User Guide Figure 3-6 Password Window - Hint Tab 8. In the text box, enter a hint for a password reminder. 9. Tap ok. When the MC9500-K is not used for a period of time and the user tries to access the device, the Password window appears. Figure 3-7 Enter Password Windows Enter the password to un-lock the device. Tap Unlock. Keypads The MC9500-K offers four types modular keypad configurations. See Appendix C, Keypads for keypad functionality.
Using the MC9500-K 3-7 Function Buttons The MC9500-K’s buttons perform certain functions. • Power: Press the red Power button to place the MC9500-K into suspend mode or wake from suspend mode. Also use the Power button to reset the MC9500-K by performing a warm or cold boot. See Resetting the MC9500-K on page 3-3. • Scan/Action: Press to scan bar codes or capture images. See Chapter 4, Data Capture. Or, press to open an application or perform a function.
3-8 MC9500-K Mobile Computer User Guide Entering Data When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure 3-8.
Using the MC9500-K 3-9 Interactive Sensor Technology This section describes the functionality of the Interactive Sensor Technology (IST) feature on the MC9500-K. The IST supports the following features. • Power Management – manage power by configuring IST to control switching on/off the backlight, control suspend mode of the MC9500-K by monitoring motion and orientation. • Display Orientation – switch the screen orientation to either landscape or portrait depending on the MC9500-K orientation.
3 - 10 MC9500-K Mobile Computer User Guide Free Fall Detection IST continuously monitors gravitational force on the MC9500-K according to its current position. When the MC9500-K free falls, IST detects the absence of gravitational force and records the event data if it detects a free fall more than 450 ms, which may indicates nearly a one meter drop. This data can be used as an indicator of potential abuse or misuse. IST features a log for recording the free fall events.
Using the MC9500-K 3 - 11 Today Screen The Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today screen.
3 - 12 MC9500-K Mobile Computer User Guide Table 3-3 Status Icons (Continued) Icon Function Connectivity Description Connection is active. Connection is not active. Synchronization is occurring. Wi-Fi available. Wi-Fi in use. HSDPA available. (MC9596 only) HSDPA connecting. (MC9596 only) 3G available. (MC9596 only) 3G connecting. (MC9596 only) GPRS available. (MC9596 only) GPRS connecting. (MC9596 only) EGPRS available. (MC9596 only) EGPRS connecting. (MC9596 only) EVDO connecting.
Using the MC9500-K 3 - 13 Table 3-3 Status Icons (Continued) Icon Function WAN Description Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Speakerphone is on. Antenna/signal icon: wireless on/good signal. Antenna/signal icon: wireless off. Antenna/signal icon: no service or searching. HSDPA in use. (MC9596 only) 3G in use. (MC9596 only) GPRS in use. (MC9596 only) EGPRS in use. (MC9596 only) EVDO in use. (MC9598 only) Roaming.
3 - 14 MC9500-K Mobile Computer User Guide The Command Bar at the bottom of the screen can contain the application icons listed in Table 3-4. Table 3-4 Command Bar Icons Icon Description Wireless connection status Indicates WLAN signal strength. Out-of-network range (not associated) Indicates no wireless LAN network connection. Notify the network administrator. No wireless LAN network card detected Indicates Wireless LAN disabled or radio disabled. Notify the network administrator.
Using the MC9500-K 3 - 15 Table 3-5 Programs in the Start Menu (Continued) Icon Name Description Contacts Keep track of friends and colleagues. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Internet Explorer Mobile Browse Web and WAP sites as well as download new programs and files from the Internet. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Messaging Send and receive e-mail and text messages.
3 - 16 MC9500-K Mobile Computer User Guide Table 3-6 Programs in Program Window (Continued) Icon Name Description Internet Sharing Connect a notebook computer to the Internet using the MC9500-K's data connection. Messenger Use this mobile version of Windows Live Messenger. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. DEMO Provides a web link to Motorola’s featured demos for the MC9500-K. Modem Link Enables the MC9500-K to be used as a modem.
Using the MC9500-K 3 - 17 Table 3-6 Programs in Program Window (Continued) Icon Name Description Windows Live Use this mobile version of Windows Live™ to find information on the web. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Windows Media Play back audio and video files. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Settings Table 3-7 lists control applications pre installed on the MC9500-K.
3 - 18 MC9500-K Mobile Computer User Guide Table 3-7 Settings in the Setting Window (Continued) Icon Name Description System Tab About View basic information such as the Windows Mobile® version and type of processor used on the MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Backlight Set the display backlight time-out and adjust brightness. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Using the MC9500-K 3 - 19 Table 3-7 Settings in the Setting Window (Continued) Icon Name Description Managed Programs Lists applications that have been installed remotely by your system administrator. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Memory Check the device memory allocation status and memory card information. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
3 - 20 MC9500-K Mobile Computer User Guide Table 3-7 Settings in the Setting Window (Continued) Icon Name Description Domain Enroll Make your device an AD domain member for device management and security. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. USB to PC Enables or disables the enhanced network connectivity. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Using the MC9500-K 3 - 21 Figure 3-13 Battery Status Dialog Box The Battery icon always appears in the navigation bar when the Today screen is visible. The icon indicates the battery power level. The message displays until the Dismiss button is pressed. Figure 3-14 Battery Icon on the Title Bar Also view the battery status using the Power window. Either: • Tap the Battery icon • Tap Start > Settings > System tab > Power icon.
3 - 22 MC9500-K Mobile Computer User Guide Figure 3-16 Warning Message 2. Read the warning message and tap ok. Figure 3-17 RunTime Tab 3. Select one of the Battery Reserve Options. • Option 1: Minimum - After a low battery shutdown, data will be retained for minimum amount of time. Battery should be replaced immediately to avoid data loss. • Option 2: Less - After a low battery shutdown, data will be retained for less than normal amount of time.
Using the MC9500-K 3 - 23 • Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC9500-K. This level does not have any graphical notification associated with it. Figure 3-18 Main Battery Temperature Watch Dialog Box Figure 3-19 Main Battery Temperature Warning Dialog Box NOTE The Temperature Warning dialog box remains visible until you tap Hide.
3 - 24 MC9500-K Mobile Computer User Guide Infrared Connection Using infrared, you can enable short-range file exchange between your MC9500-K and another IrDA device. Exchanging Files using IR Connection Ensure that the IrDA function on both the MC9500-K and the other device are enabled. To send files via IrDA connection: 1. Switch to the program where you created the item you want to send and locate the item in the list. NOTE 2. Do not cover or block the IrDA window.
Using the MC9500-K 3 - 25 Figure 3-21 Beam File To receive files via IrDA connection: 1. Align the IrDA port of the MC9500-K with that of the other IrDA device so that they are unobstructed and within a close range. 2. On the other device, send the file to the MC9500-K. Figure 3-22 Receive File 3. When the Receiving Data dialog displays, tap Yes. Printing The MC9500-K supports printing to specific devices.
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Chapter 4 Data Capture Introduction The MC9500-K offers three types of data capture options: • Laser scanning • Imaging • Color digital camera. NOTE To read a bar code, a scanning enabled application must be installed on the MC9500-K. A sample scanning application can be downloaded from the Motorola Support Central site at http://www.motorola.com/enterprisemobility/support.
4-2 MC9500-K Mobile Computer User Guide • Angle Scanning angle is important for promoting quick decodes. The MC9500-K scans at a 15° angle which improves scanning ergonomics. • Hold the MC9500-K farther away for larger symbols. • Move the MC9500-K closer for symbols with bars that are close together. NOTE Scanning procedures depend on the application and MC9500-K configuration. An application may use different scanning procedures from the one listed above. Laser Scanning 1.
Data Capture 4-3 Decode Zones The decode zones for the laser scanners are shown in Figure 4-3 and Figure 4-4. The figures shown are typical values. Table 4-2 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light. 15 38.1 10 31.6 5 12.7 W i d t h 0 0 o f 5 1.00 1.30 1.
4-4 MC9500-K Mobile Computer User Guide 15 38.1 10 31.6 5 12.7 0 0 5 12.7 10 25.4 15 38.1 Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light. 4 mil 0.50 5.00 5 mil 0.75 7.50 7.5 mil 1.00 12.50 10 mil 1.00 17.50 100% UPC 1.00 23.50 15 mil 1.00 24.50 20 mil 1.25 28.50 40 mil * 0 0 30.50 55 mil 5 12.7 10 25.4 15 38.1 20 50.8 34.50 25 63.5 Depth of Field * Minimum distance determined by symbol length and scan angle.
Data Capture 4-5 Table 4-1 Laser Scanner Decode Distances Symbol Density/ Bar Code Type/ W-N Ratio Bar Code Content/ ContrastNote 1 35° Typical Working Ranges 47° Typical Working Ranges Near Near Far Far 4.0 mil Code 39; 2.5:1 ABCDEFGH 80% MRD 1.00 in 3.81 cm 5.00 in 13.97 cm 0.50 in 2.50 cm 5.00 in 13.97 cm 5.0 mil Code 39; 2.5:1 ABCDEFGH 80% MRD 1.30 in 4.57 cm 7.50 in 20.32 cm 0.75 in 3.18 cm 7.50 in 20.32 cm 7.5 mil Code 39; 2.5:1 ABCDEF 80% MRD 1.70 in 5.59 cm 12.50 in 33.
4-6 MC9500-K Mobile Computer User Guide Operational Modes MC9500-K with an integrated imager support three modes of operation, listed below. Activate each mode pressing the Scan button. • Decode Mode: In this mode, the MC9500-K attempts to locate and decode enabled bar codes within its field of view. The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code.
Data Capture 4-7 Figure 4-6 Imager Aiming Pattern Figure 4-7 Pick List Mode with Multiple Bar Codes 3. Release the scan button. NOTE Imager decoding usually occurs instantaneously. The MC9500-K repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed.
4-8 MC9500-K Mobile Computer User Guide Imager Decode Ranges The decode ranges provide the decode distances for bar codes of specified densities. Figure 4-8 shows the imager decode ranges and Table 4-2 on page 4-9 lists the scan ranges for the selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.
Data Capture Table 4-2 4-9 MC9500-K Imager Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 5.0 mil Code 39 ABCDEFGH 80% MRD 1.6 in 4.06 cm 7.0 in 17.78 cm 6.67 mil PDF417 4 Col, 20 Rows 80% MRD 2.9 in 7.37 cm 6.6 in 16.76 cm 7.5 mil Code 39 ABCDEF 80% MRD Note 1 10.1 in 25.65 cm 10 mil PDF417 3 Col, 17 Rows 80% MRD Note 1 9.6 in 24.38 cm 13 mil UPC-A 012345678905 80% MRD 1.1 in 2.79 cm 15.0 in 38.
4 - 10 MC9500-K Mobile Computer User Guide 2. Aim the camera lens on the back of the MC9500-K at a bar code. 3. Press and hold the scan button. A preview window appears on the display window with a red aiming reticle in the center. The Decode LED lights red to indicate that scanning is in process. Figure 4-9 Sample Scan Application with Preview Window 4. Move the MC9500-K until the red aiming reticle is over the bar code to scan. 5.
Data Capture 4 - 11 NOTE 4. By default, the time limit for recording videos is set to 30 seconds. Press the Enter key to begin recording. Recording stops when you press the Enter button again. Viewing Photos and Videos To view photos and video clips: 1. Tap Start > Programs > Pictures & Videos icon. 2. Tap the picture or video clip to view.
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Chapter 5 Using the Phone Introduction Use the MC9596 and MC9598 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID. Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail.
5-2 MC9500-K Mobile Computer User Guide Antenna Signal MC9596 MC9598 Figure 5-1 Phone Keypads To access the phone keypad tap Start > Phone, press the F1 key or press the green key. To receive calls when the MC9500-K is suspended, leave the phone radio turned on and ensure the MC9500-K is set to wake with any key. Turning the Phone On and Off Windows Mobile 6.1 devices include Wireless Manager, which provides a simple method of enabling and disabling the phone.
Using the Phone 5-3 Audio Modes The MC9500-K offers three audio modes for use during phone calls: • Handset Mode: Switches audio to the speaker at the top front of the MC9500-K, so you can use the MC9500-K as a handset. This is the default mode. • Speaker Mode: Use the MC9500-K as if on speaker phone. Tap the Speaker On button to activate this mode. Tap the Speaker Off button to switch back to handset mode.
5-4 MC9500-K Mobile Computer User Guide Breakaway Connectors Headset Adapter Cable Headset Connector Figure 5-4 Using a Headset Using a Bluetooth Headset You can use a Bluetooth headset for audio communication when using an audio-enabled application. See Chapter 7, Using Bluetooth for information on connecting a Bluetooth headset to the MC9500-K. Set the MC9500-K’s volume appropriately before putting the headset on. When a Bluetooth headset is connected the speakerphone is muted.
Using the Phone 5-5 Figure 5-5 WWAN Bluetooth Audio Notification Dialog Box Adjusting Audio Volume Use the Volume Control Slider or the keypad keys to adjust the volume of the ringer when not in a call and the audio volume when in a call. Phone Volume Slider Figure 5-6 Phone Volume Slider To adjust the volume tap the Speaker icon in the Title bar. Move the slider up or down to adjust the volume. NOTE Adjust the conversation phone volume during a call.
5-6 MC9500-K Mobile Computer User Guide Figure 5-7 HAC Settings Window To enable the HAC feature, tap the Enable HAC radio button. To disable the HAC feature, tap the Disable HAC radio button. Making a Call NOTE You can make emergency calls even when the MC9500-K is locked or when a SIM card is not installed. See Making an Emergency Call on page 5-9 for more information. With the MC9500-K, you can make a call from the phone, contacts, speed dial and call history.
Using the Phone 3. 5-7 Tap Call Work, Call Home or Call Mobile. NOTE To make a call from an open contact, tap the number to call. See On-Device Help for more information about Contacts. Creating an Outlook Contact NOTE When entering a contact phone number that contains a star (*) character followed by a plus (+) character, save the contact as an Outlook Contact. Do not save the contact to a SIM card. To create an Outlook contact: 1. Tap Start > Contacts. 2. Tap New. 3.
5-8 MC9500-K Mobile Computer User Guide 2. Tap the contact in the contact list to open it. 3. Tap Menu > Edit and make the changes. 4. Tap ok. Deleting a Contact To delete a contact: 1. Tap Start > Contacts. 2. Tap and hold the contact in the contact list and select Delete Contact from the pop-up menu, or select the contact and tap Menu > Delete Contact.
Using the Phone 5-9 Phone icon Figure 5-10 Call History 3. Tap the phone icon next to the number to begin dialing and return to the phone keypad. 4. Tap End or press the red key to stop dialing or end the call. Making a Speed Dial Call Use Speed Dial to call someone saved in the speed dial directory. To make a speed dial call: 1. Tap Start > Phone or press the green key. 2. From the Phone keypad, tap and hold the speed dial location number assigned to a contact.
5 - 10 MC9500-K Mobile Computer User Guide When the alpha primary keypad is locked, press the Orange key twice to set the keypad to numeric mode and then enter the emergency number. NOTE Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. Answering a Call A dialog box appears on the MC9500-K when it receives an incoming call.
Using the Phone 5 - 11 Smart Dialing Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from the filtered list to dial.
5 - 12 MC9500-K Mobile Computer User Guide Muting a Call During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear conversation from the microphone. This is useful when there is conversation or background noise on your end. To mute or unmute a call: 1. Tap Start > Phone or press the green key. 2. Make a call. 3. Tap Mute on the display to mute the audio. The Mute icon appears.
Using the Phone 5 - 13 Note icon Figure 5-15 Call History - Notes Menu 4. Tap View Note. 5. Tap ok to exit. NOTE Also access notes directly from the Notes application by tapping Start > Programs > Notes. Using Speed Dial Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry, ensure the phone number exists in Contacts. Adding a Speed Dial Entry To add a speed dial entry from the phone keypad: 1.
5 - 14 MC9500-K Mobile Computer User Guide Figure 5-17 Speed Dial Contact Location 5. In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail. 6. Tap ok to add the contact to the speed dial list. 7. Tap ok to exit the Speed Dial Contact List. To add a speed dial entry from the Contacts window: 1. Tap Start > Contacts. Figure 5-18 Contacts 2. Tap a contact name. 3.
Using the Phone 5 - 15 Figure 5-19 Speed Dial Contact Location 4. Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail. 5. Tap ok. Editing a Speed Dial Entry 1. Tap Start > Phone or press the green key. 2. Tap Speed Dial. Figure 5-20 Speed Dial Contact List 3. Tap and hold the contact name. 4. Tap Edit... . 5. Change the name, phone number, or location information. 6. Tap ok.
5 - 16 MC9500-K Mobile Computer User Guide Deleting a Speed Dial Entry 1. Tap Start > Phone or press the green key. 2. Tap Speed Dial. 3. Tap and hold the contact name. Figure 5-21 Speed Dial Delete Menu 4. Tap Delete. 5. Tap Yes to confirm permanently deleting the speed dial entry. NOTE Deleting names and phone numbers in Speed Dial does not delete the contact information in Contacts (Start > Contacts).
Using the Phone 5 - 17 Changing the Call History View 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap Menu > Filter to show the menu. Figure 5-22 Call History - All Calls/Show Menu 4. Select a view type from the menu to display only missed calls, outgoing calls, incoming calls, or calls listed alphabetically by caller name. 5. Tap ok to exit the Call History window. Resetting the Recent Calls Counter 1.
5 - 18 MC9500-K Mobile Computer User Guide Deleting Call History Items by Call Date 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap Menu > Call Timers... . 4. In the Delete call history items older than: drop-down list select a time period on which to base deletion of stored items. 5. Tap ok to exit the Call Timers window. Deleting All Call History Items 1.
Using the Phone 5 - 19 Figure 5-26 Call History - Detail NOTE 4. When more than one call is on the phone line, only the duration of the first call is recorded. Tap ok and then ok to exit. Using the Call History Menu Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note, delete a listing, send an SMS, and make a call. 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3.
5 - 20 MC9500-K Mobile Computer User Guide Swapping Calls on an MC9596 To move between two or more phone calls: 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad. Figure 5-28 Call Swapping - Hold 3. Tap Hold on to place the first number on hold. 4. Enter the second number and tap Talk. Figure 5-29 Call Conferencing - Conferencing 5. Tap Swap to move from one call to the other.
Using the Phone 5 - 21 Figure 5-30 Answer a Call 2. When a second call arrives, tap Answer. The first call is placed on hold. 3. Tap Talk to swap from one call to the other. Figure 5-31 Call Swapping 4. Tap End or press the red key to end active call. The remaining call re-connects, tap Answer to connect to the call. 5. Tap End or press the red key to end the last call.
5 - 22 MC9500-K Mobile Computer User Guide Figure 5-32 Conference Call - Hold 3. Tap Hold to place the first call on hold. 4. Enter the second phone number and tap Talk. 5. After the call is answered, tap Menu > Conference to place the calls in conference mode. Figure 5-33 Creating a Conference Call 6. Tap Hold to place the conference on hold. 7. Enter another phone number and tap Talk. 8. After the call is answered, tap Menu > Conference to place all the calls in conference mode. 9.
Using the Phone 5 - 23 Figure 5-34 Creating a Private Call Three-way Calling on an MC9598 NOTE Three-way Calling may not be available on all services. Please check with your service provider for availability. To create a three-way phone session with two people and you as the initiator: 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. Enter the first phone number and press Talk. 3. To call a second person, tap Keypad. Enter the second number and tap Talk.
5 - 24 MC9500-K Mobile Computer User Guide Text Messaging Use the Text Messages window to send and receive text messages to and from mobile phones. The text can contain words, numbers, or an alphanumeric combination no longer than 160 characters. Short text messages delivered over mobile networks transmit from the sending MC9500-K, are stored in a central short message center, then forwarded to the destination mobile device. If the recipient is not available, the message is stored and can be sent later.
Using the Phone 5 - 25 1. Tap Start > Messaging > Text Messages, or on the Today screen, tap Text Messages. Tap Text Messages. Figure 5-38 Text Messaging on Today Screen The Text Messages window appears. Figure 5-39 Messaging Window 2. In the message list, tap a text message. The window displays previous text conversations. Tap to reply the message.
5 - 26 MC9500-K Mobile Computer User Guide To reply, enter text in the reply field and tap Send. NOTE If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you are prompted to turn the phone function on. Sending a Text Message To create a text message: 1. On the Phone screen, select a contact name that you want to send a message to. 2. Tap Menu > Send Text Message. Figure 5-41 Phone Screen Contact List 3. Compose your message.
Using the Phone 5 - 27 Figure 5-43 Message Options Window 4. Tap Send when you've finished the message. If the phone is turned on, your text message is sent. If it’s off, you are prompted to turn on the phone. If you do so, the message is sent; otherwise when you tap ok, the message is saved in the Drafts folder and sent when the phone is turned on. If you are out of coverage area, the message is saved in the Drafts folder and sent when you return to a coverage area.
5 - 28 MC9500-K Mobile Computer User Guide Establishing a MC9596 Data Connection NOTE Refer to the MC9500-K Series Mobile Computer Integrator Guide for information on configuring a data connection. 5. Ensure a SIM card is installed in the MC9500-K. 6. Configure a GPRS data connection. See MC9500-K Series Mobile Computer Integrator Guide. 7. Tap the connectivity icon , or at the top of the screen. Figure 5-44 Connectivity Dialog Box 8. Tap Settings. 9. Tap Connections icon. 10.
Using the Phone 5 - 29 Figure 5-46 Connecting Using GPRS 13. If the SIM card is protected with a Personal Identification Number (PIN), a dialog box pops up requesting the appropriate PIN to unlock the SIM card. In this case, enter the PIN and tap ok. NOTE Place emergency calls at any time, without entering a PIN or a SIM card. 14. When a connection is established, launch Internet Explorer to browse the Internet or launch an applicable application.
5 - 30 MC9500-K Mobile Computer User Guide Establishing an MC9598 Data Connection NOTE Ensure that you have data service activated with your service provider. A data connection allows Internet access across a wireless network. Data connection is pre-packaged with service accounts. To verify active data service: 1. Tap Start > Internet Explorer. 2. In the address bar, enter a URL for a web site. 3. Tap to display the Connectivity dialog. The dialog box displays the data connection information.
Using the Phone 5 - 31 2. Tap Disconnect. NOTE Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete.
5 - 32 MC9500-K Mobile Computer User Guide
Chapter 6 Using GPS Navigation Introduction The MC9500-K includes Global Positioning System (GPS) technology using the SiRFstar III chipset. GPS technology is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals. These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine your location on the earth.
6-2 MC9500-K Mobile Computer User Guide 4. Ensure that the Baud rate drop-down list is set to 57600. 5. Tap ok to close the Setting window. NOTE User can select COM port from the GPS program port drop-down list. If an application error message appears indicating that the COM port cannot be opened, ensure that a free COM port is selected. Operation Acquiring satellite signals may take several seconds to a few minutes. It is best to be outside and have a clear, unobstructed view of the sky.
Using GPS Navigation 6-3 A-GPS follows the Secure User Plane Location (SUPL) protocol which allows a mobile device to communicate with a SUPL server. Refer to the EMDK Help file for information on setting up SUPL on the MC9500-K.
6-4 MC9500-K Mobile Computer User Guide
Chapter 7 Using Bluetooth Introduction Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters) communication and low power consumption. MC9500-Ks with Bluetooth capabilities can exchange information (e.g.
7-2 MC9500-K Mobile Computer User Guide The Bluetooth radio in this MC9500-K operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space. NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Using Bluetooth 7-3 Bluetooth Configuration By default, the MC9500-K is configured to using the StoneStreet One Bluetooth stack. Refer to the MC9500-K Mobile Computer Integrator Guide, Appendix B, for information on switching to the Microsoft Bluetooth stack. If the MC9500-K is configured to use the StoneStreet One Bluetooth stack, the Bluetooth icon appears at the bottom right corner of the Today screen. If the Microsoft Bluetooth stack is configured, the Bluetooth icon does not appear.
7-4 MC9500-K Mobile Computer User Guide Table 7-2 COM Ports (Continued) Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack COM21 COM22 COM23 Bluetooth Power States Cold Boot With StoneStreet One Bluetooth Stack Performing a cold boot on the MC9500-K turns off Bluetooth after initialization (which takes a few moments). It is normal to see the Bluetooth icon appear and disappear, as well as a wait cursor, when initialization proceeds in all modes.
Using Bluetooth 7-5 Resume When the MC9500-K resumes, Bluetooth turns on if it was on prior to suspend. Using Microsoft Bluetooth Stack The following sections provide information on using the Microsoft Bluetooth stack. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC9500-K.
7-6 MC9500-K Mobile Computer User Guide 3. Tap ok. Discovering Bluetooth Device(s) The MC9500-K can receive information from discovered devices without bonding. However, once bonded, the MC9500-K and a bonded device exchange information automatically when you turn the Bluetooth radio on. See Bonding with Discovered Device(s) on page 7-34 for more information. To find Bluetooth devices in the area: 1. Ensure that Bluetooth is enabled on both devices. 2.
Using Bluetooth Figure 7-5 Select a Bluetooth Device 7. Tap Next. The Enter Passcode window appears. NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear. Figure 7-6 Enter Passcode 8. Enter the Passcode on the other device. The device is added to the Bluetooth list.
7-8 MC9500-K Mobile Computer User Guide Figure 7-7 Bluetooth Connection Confirmation You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next. If the device does not have a specific passcode, enter a passcode in the Passcode field and tap Next. The Bluetooth radio tries to connect with the device. 9. If you created a passcode, you will be prompted by the other device to enter the same passcode.
Using Bluetooth 7-9 Object Push Services via Beam NOTE You can only send files to a remote device using the Beam function. Use the OBEX Push Service to send files and contacts to another Bluetooth device. To transfer files between the MC9500-K and another Bluetooth enabled device: 1. Ensure that Bluetooth is enabled and discoverable on both devices. 2. Ensure that the two devices are within 30 feet (10 meters) of one another. 3. Tap Start > Programs > File Explorer. 4.
7 - 10 MC9500-K Mobile Computer User Guide 2. Ensure that the two devices are within 30 feet (10 meters) of one another. 3. Tap Start > Contacts 4. Navigate to the contact to transfer. 5. Tap and hold on the contact until the pop-up menu appears. Figure 7-10 Contact Window 6. Select Send Contact > Beam. The MC9500-K searches for Bluetooth devices in the area. 7. Tap Tap to send next to the Bluetooth device to send the file to. The MC9500-K communicates with the device and send the contact.
Using Bluetooth 7 - 11 e. Click Connect. The computer connects to the device via Bluetooth. NOTE If your computer is Bluetooth-enabled and you select Bluetooth as the PC connection, you must initiate and complete the Bluetooth PAN partnership before Internet Sharing will work. For more information, refer to Windows Help and Support. 8. To verify, on the PC or laptop, launch Internet Explorer and open a web site. 9. To end dial-up networking, on the MC9500-K tap Disconnect.
7 - 12 MC9500-K Mobile Computer User Guide Headset icon Figure 7-11 WWAN Bluetooth Audio Notification Dialog Box Serial Port Services Use the wireless Bluetooth serial port connection as you would a physical serial cable connection. Configure the application that will use the connection to the correct serial port. To establish a serial port connection: 1. Ensure that Bluetooth is enabled and discoverable on both devices. 2. Ensure that the two devices are within 30 feet (10 meters) of one another. 3.
Using Bluetooth 7 - 13 ActiveSync Using Serial Port Services Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection. You must configure the application that will use the connection to the correct serial port. To set up a Bluetooth ActiveSync connection: Before setting up a Bluetooth ActiveSync connection, configure the Bluetooth function of your device.
7 - 14 MC9500-K Mobile Computer User Guide Figure 7-13 ActiveSync Connection Settings 11. On the Allow connections to one of the following drop-down list, select the COM port with the number you noted earlier. 12. On the MC9500-K, tap Start > Programs > ActiveSync. 13. Tap Menu > Connect via Bluetooth. Synchronization is automatically initiated. The ActiveSync icon appears on the lower right corner of the Today screen.
Using Bluetooth 7 - 15 8. A dialog box appears requesting if you want to transfer contacts to the car kit. 9. Select Yes or No. 10. If Yes is selected, contacts from the MC9500-K are transferred to the car kit. Dial-Up Networking Services Dial-up networking allows the user to connect a PC or laptop to the MC9500-K and use the MC9500-K as a modem to connect to an office network or ISP.
7 - 16 MC9500-K Mobile Computer User Guide 5. Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area. 6. Select a stereo headset from the list. 7. Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information. NOTE 8. If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear. Tap Connect. The MC9500-K connects to the stereo headset.
Using Bluetooth 7 - 17 Using StoneStreet One Bluetooth Stack The following sections provide information on using the StoneStreet One Bluetooth stack. Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC9500-K. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range).
7 - 18 MC9500-K Mobile Computer User Guide Wizard Mode shows the devices and services in a simple Favorites view created by following the step-by-step wizard. Explorer Mode The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth. The menu bar provides quick access to the options and tools used to connect to devices. To access Explorer Mode, tap View > Explorer Mode.
Using Bluetooth 7 - 19 5. Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears. NOTE 6. If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays. Tap Menu > New Connection.The New Connection Wizard appears. Figure 7-17 BTExplorer Window 7. Select Explore Services on Remote Device or another from the drop-down list and tap Next.
7 - 20 MC9500-K Mobile Computer User Guide Figure 7-18 Discover Devices Dialog Box The discovered devices display in the Select Remote Device window. Figure 7-19 Select Remote Device Window 9. Select a device from the list and tap Next. The MC9500-K searches for services on the selected Bluetooth device. Figure 7-20 Device Services NOTE If the MC9500-K discovers a service but the service is not supported, the service icon is grayed-out.
Using Bluetooth 7 - 21 10. Select a service from the list and press Next. The Connection Favorite Options window appears. Figure 7-21 Connection Favorite Options Window 11. In the Favorite Name text box, enter a name for this service that will appear in the Favorite window. 12. Tap Next. The Connection Summary window appears. 13. Tap Connect to add the service to the Favorite window and connect to the service. Figure 7-22 Favorites Window Available Services NOTE Some devices might not require a PIN.
7 - 22 MC9500-K Mobile Computer User Guide • Personal Area Networking Services • IrMC Services • A2DP/AVRCP. See the following sections for information on these services. File Transfer Services NOTE Shared folders are a security risk. To transfer files between the MC9500-K and another Bluetooth enabled device: 1. Ensure that OBEX File Transfer profile is enabled on the MC9500-K. See Profiles Tab on page 7-47 for more information.
Using Bluetooth 7 - 23 Figure 7-24 Save Remote File Window 8. Tap and hold on the file. A pop-up menu appears. 9. Select the action to perform: • New - create a new file or folder on the remote device • Delete - delete the selected file on the remote device. • Get File - copy the file from the remote device to the MC9500-K. • Put File - copy a file from the MC9500-K to the remote device. Creating a New File or Folder To create a new folder or file on the remote device: 1.
7 - 24 MC9500-K Mobile Computer User Guide 1. Tap Action > Put. The Send Local File window appears. 2. Navigate to the directory to save the file and select a file. 3. Tap Open. The file copies from the MC9500-K to the remote device. Connecting to the Internet Using an Access Point This section explains how to access a Bluetooth-enabled LAN access point (AP) for a network connection. Use Internet Explorer to connect to a server. 1. Ensure the MC9500-K is discoverable and connectable.
Using Bluetooth 7 - 25 3. Tap Menu > Settings > Services tab. 4. Tap Add button. 5. Select Dial-up networking Service. 6. Tap OK. The Edit Local Services window appears. Figure 7-25 Edit Local Service Window 7. In the Local COM Port drop-down list, select DUN1 for GSM configurations or WMP9 for CDMA configurations. 8. Tap OK twice. 9. On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions. 10.
7 - 26 MC9500-K Mobile Computer User Guide 6. In the Action drop-down list, select one of the following options: Send Contact Information, Swap Contact Information, Fetch Contact Information, or Send a Picture. Sending a Contact To send a contact to another device: NOTE 1. Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Using Bluetooth 7 - 27 Swapping Contacts To swap contacts with another device: NOTE Prior to swapping contacts, a default contact must be set up before attempting to send a contact. Ensure that the MC9500-K is connectable. 1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears. Figure 7-28 OBEX Object Push Window 2. In the Action: drop-down list, select Swap Contact Information. 3. Tap . The Select Contact Entry window appears.
7 - 28 MC9500-K Mobile Computer User Guide Fetching a Contact To fetch a contact from another device: NOTE Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact. Ensure that the MC9500-K is connectable. 1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears. Figure 7-30 OBEX Object Push Window 2. In the Action: drop-down list, select Fetch Contact information. 3. Tap OK.
Using Bluetooth 7 - 29 Figure 7-32 Send Local Picture Window 4. Navigate to the picture to send to the other device. 5. Tap Open. 6. Tap OK to send the picture to the other device and display a confirmation dialog box on the other device to accept the picture. A Send Picture dialog appears. 7. Tap Ok. Headset Services To connect to a Bluetooth headset: NOTE Newer Bluetooth headsets are device dependant and remember the last device they connected to.
7 - 30 MC9500-K Mobile Computer User Guide Hands-free Services To connect to a Bluetooth headset: NOTE Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual for more information. Only WAN audio is routed to the headset. System audio is still emitted through the MC9500-K speaker. You can accept calls and re-dial using the Hands-free profile.
Using Bluetooth 7 - 31 3. In the Local COM Port: drop-down list select a COM port. 4. Tap Finish. ActiveSync Using Serial Port Services NOTE By default, COM ports COM5, COM9, COM11, COM21, COM22 and COM23 are Bluetooth virtual ports. If an application opens one of these ports, the Bluetooth driver activates and guides you through a Bluetooth connection. Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection.
7 - 32 MC9500-K Mobile Computer User Guide 6. Tap OK. The MC9500-K connects the PC and an ActiveSync session begins. 7. Tap Finish. The Connection Favorite Options window appears. 8. To end the session, tap the ActiveSync icon in the Favorite window and select Disconnect from the pop-up window. Personal Area Network Services NOTE This profile supports Ad-hoc and PAN User. Network Access Profile is not supported.
Using Bluetooth 7 - 33 1. Ensure the MC9500-K is connectable (required when automatic re-connect is initiated). See Device Info Tab on page 7-36. 2. Ensure that the remote Bluetooth device is in discoverable mode. See the devices user manual for instructions. 3. Ensure that the A2DP/AVRCP profile is enabled on the MC9500-K. See Profiles Tab on page 7-47 for more information. 4. Tap Menu > Settings > Services tab. 5. Tap Add button. 6. Select Advanced Audio Distribution Services. 7. Tap OK.
7 - 34 MC9500-K Mobile Computer User Guide 4. Tap Menu > New Connection. 5. Select Explore Services on Remote Device from the drop-down list. 6. Tap Next. 7. Select the device and tap Next. 8. Select the service and tap Next. 9. The Connection Favorite Options window appears. 10. Tap Next. 11. Tap Connect. The MC9500-K connects to the HID device.
Using Bluetooth 7 - 35 Figure 7-37 Connection Favorite Options Window 6. In the PIN Code field, enter the PIN code. 7. Tap OK. The Pairing Status window displays. Figure 7-38 Pairing Status Window 8. Tap Finish. The devices are successfully paired. The device name moves to the Trusted Devices window. Deleting a Bonded Device To delete a device no longer needed: 1. Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears. 2. Tap Menu > Trusted Devices.
7 - 36 MC9500-K Mobile Computer User Guide Figure 7-39 PIN Code Request Window 2. In the PIN Code: text box, enter the same PIN entered on the device requesting the bond. The PIN must be between 1 and 16 characters. 3. In the Device Name: text box, edit the name of the device requesting the bond, if desired. 4. Tap OK to create the bond. The MC9500-K can now exchange information with the other device.
Using Bluetooth 7 - 37 Services Tab NOTE Ensure that the MC9500-K is discoverable and connectable when remote devices use MC9500-K services. Use the Services tab to add or delete Bluetooth services. Figure 7-41 BTExplorer Settings - Services Tab To add a service: 1. Tap Add. The Add Local Service window displays. Figure 7-42 Add Local Service Window 2. In the list, select a service to add. 3. Tap OK. The Edit Local Service window displays for the selected service. 4.
7 - 38 MC9500-K Mobile Computer User Guide Figure 7-43 BTExplorer Settings - Dial-up Networking Information Table 7-4 Dial-up Networking Information Data Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Local COM Port Select the COM port. Local Baud Rate Select the communication baud rate. Local Port Options Select the port option.
Using Bluetooth 7 - 39 Figure 7-44 BTExplorer Settings - File Transfer Information Table 7-5 File Transfer Information Data Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Root Directory Select the directory that other Bluetooth devices can access. File Permissions Select the file permissions for the selected directory.
7 - 40 MC9500-K Mobile Computer User Guide Headset Audio Gateway Service Headset Service Audio Gateway allows connection to headset devices. Figure 7-46 BTExplorer Settings - Headset Audio Gateway Table 7-7 Headset Audio Gateway Data Item Service Name Description Lists the name of the audio service. IrMC Synchronization Service The IrMC Synchronization service used to synchronize PIM contacts between a remote device and the MC9500-K.
Using Bluetooth 7 - 41 Table 7-8 IrMC Synchronization Data Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Phonebook Select the Phonebook checkbox to allow synchronization with the MC9500-K’s contacts. Select Read, Write, Create and/or Delete to allow phonebook permissions.
7 - 42 MC9500-K Mobile Computer User Guide Figure 7-49 BTExplorer Settings - Personal Area Networking Table 7-10 Personal Area Networking Data Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Support Group Ad-Hoc Networking Select to enable Ad-Hoc networking. Serial Port Service Serial port allows other Bluetooth devices to access COM ports.
Using Bluetooth 7 - 43 Table 7-11 Serial Port Services Data Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Local COM Port Select the COM port. Local Baud Rate Select the communication baud rate. Local Port Options Select the port option.
7 - 44 MC9500-K Mobile Computer User Guide Audio Video Remote Control Service Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote-control functionality. Figure 7-52 BTExplorer Settings - Audio Video Remote Control Table 7-13 Audio Video Remote Control Data Item Service Name Description Lists the name of the audio service. Security Tab Security settings allows you to set global security policies for Bluetooth.
Using Bluetooth 7 - 45 Table 7-14 Security Tab Data Item Description Use PIN Code (Incoming Connection) Select for automatic use of the PIN code entered in the PIN Code text box. It is recommended not to use this automatic PIN code feature. See Security on page 7-2 for more information. PIN Code Enter the PIN code. Encrypt Link On All Outgoing Connections Select to enable or disable encryption on all outgoing connections to other Bluetooth devices.
7 - 46 MC9500-K Mobile Computer User Guide Figure 7-55 BTExplorer Settings - Virtual COM Port Tab Table 7-16 Virtual COM Port Tab Data Item Description COM5:Bluetooth Enable or disable COM Port 5. COM9:Bluetooth Enable or disable COM Port 9. COM11:Bluetooth Enable or disable COM Port 11. COM21:Bluetooth Enable or disable COM Port 21. COM22:Bluetooth Enable or disable COM Port 22. COM23:Bluetooth Enable or disable COM Port 23.
Using Bluetooth 7 - 47 Figure 7-56 BTExplorer Settings - HID Tab Table 7-17 HID Tab Data Item Description Enable Key Repeat Enables key repeat functionality. Delay To increase key repeat delay, drag the Delay slider to the right. To decrease key repeat delay, drag the Delay slider to the left. Rate To increase key repeat speed, drag the Rate slider to the left. To decrease key repeat speed, drag the Rate slider to the right.
7 - 48 MC9500-K Mobile Computer User Guide System Parameters Tab Figure 7-58 BTExplorer Settings - System Parameters Tab Table 7-18 System Parameters Tab Data item Description Page Timeout Sets the amount of time the MC9500-K searches for a device before moving on the next device. Link Supervision Timeout Sets the amount of time that the MC9500-K will wait for a device to come back into range after it has gone out of range.
Using Bluetooth 7 - 49 Table 7-19 Miscellaneous tab Data Item Description Highlight Connections Select the connection type to highlight when connected. In the Wizard Mode, the only options are Favorites or None. In the Explorer Mode the options are None, Tree View Only, List View Only, or Tree and List View. Apply Text Style Select the text style to apply to the connection text. Apply Text Color Select the text color to apply to the connection text.
7 - 50 MC9500-K Mobile Computer User Guide
Chapter 8 Accessories Introduction Table 8-1 lists the accessories available for the MC9500-K Series mobile computer. Table 8-1 MC9500-K Series Accessories Accessory Part Number Description Cradles Single Bay USB Cradle CRD9500-1000UR Charges the MC9500-K main battery. Synchronizes the MC9500-K with a host computer through a USB connection. Four Bay Charge Only Cradle CRD9500-4000CR Charges up to four MC9500-K devices.
8-2 MC9500-K Mobile Computer User Guide Table 8-1 MC9500-K Series Accessories (Continued) Accessory Part Number Description Belt Mounted Rigid Holster SG-MC9511110-01R Clips onto belt to hold the MC9500-K when not in use. Fabric Holster SG-MC9521110-01R Soft holder for added protection. Handstrap SG-MC9523043-01R Replacement handstrap (5-pack). Cradle Guides KT-122014-01R Provides assistance for placing an MC9500-K onto a four bay cradle (4-pack).
Accessories Table 8-1 MC9500-K Series Accessories (Continued) Accessory Part Number Description Vehicle Mounting Bracket KT-122012-01R Used for mounting the vehicle cradle and vehicle battery charger in a vehicle. Four Slot Battery Charger Desk Mount Bracket KT-116364-01R Used for mounting the Four Slot battery Charger on a desktop. Universal Accessory System The Motorola Universal Accessory System is a portfolio of accessories that can be easily configured and re-configured when the need arises.
8-4 MC9500-K Mobile Computer User Guide Single Bay USB Cradle This section describes how to use a Single Bay USB cradle with the MC9500-K. For power and USB communication setup procedures refer to the MC9500-K Series Mobile Computer Integrator Guide. The Single Bay USB Cradle: • Provides 5.4 VDC power for operating the MC9500-K. • Synchronizes information between the MC9500-K and a host computer.
Accessories 8-5 Battery Status LED Interface Pocket Cleat Figure 8-2 MC9500-K Battery Charging The MC9500-K’s Battery Status LED indicates the status of the battery charging in the MC9500-K. See Table 2-6 on page 2-7 for charging status indications. The 4800 mAh battery fully charges in less than six hours.
8-6 MC9500-K Mobile Computer User Guide Single Slot Battery Charger This section describes how to use a Single Slot Battery Charger. Charging the Battery To charge a spare battery: 1. Ensure that the charger is connected to power. 2. Insert the spare battery into the slot to begin charging. Figure 8-3 Single Slot Spare Battery Charging The charging status is indicated on the front of the battery. See Table 2-7 on page 2-8 for charging status indications.
Accessories 8-7 Four Bay Charge Only Cradle This section describes how to use a Four Bay Charge Only cradle with the MC9500-K. The Four Bay Charge Only cradle: • Provides 5.4 VDC power for operating the MC9500-K. • Simultaneously charges up to four MC9500-K devices. • Mounts on a wall or desktop using the appropriate mounting bracket. Charging To charge the MC9500-K: 1. Ensure that the cradle is connected to power. 2. Align and hook the MC9500-K interface pocket onto the cradle’s cleat.
8-8 MC9500-K Mobile Computer User Guide Figure 8-5 MC9500-K Four Bay Charge Only Cradle with Optional Guide Cups The MC9500-K’s Battery Status LED shows the status of the battery charging in the MC9500-K. See Table 1-1 on page 1-7 for charging status indications. The 4800 mAh battery fully charges in less than six hours.
Accessories 8-9 Four Bay Ethernet Cradle This section describes how to use a Four Bay Ethernet cradle with the MC9500-K. For setup and cradle communication setup procedures refer to the MC9500-K Mobile Computer Integrator Guide. The Four Bay Ethernet cradle: • Provides 5.4 VDC power for operating the MC9500-K. • Connects up to four MC9500-K devices to an Ethernet network. • Simultaneously charges up to four MC9500-K devices. • Mounts on a wall or desktop using the appropriate mounting bracket.
8 - 10 MC9500-K Mobile Computer User Guide LED Indicators Speed LED The cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10Mbps. Link LED The cradle’s yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit it indicates there is no link.
Accessories 8 - 11 Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger. The Four Slot Battery Charger: • Simultaneously charges up to four MC9500-K batteries. • Mounts on a wall or desk using the appropriate mounting bracket. Battery Charging To charge a battery: 1. Ensure that the charger is connected to power. 2. Insert a battery into a battery charging slot and gently press the battery into the slot to ensure proper contact.
8 - 12 MC9500-K Mobile Computer User Guide Vehicle Cradle This section describes how to use a vehicle cradle with the MC9500-K. For cradle installation and communication setup procedures refer to the VCD9500 Vehicle Cradle Quick Reference Guide. Once installed in a vehicle, the cradle: • holds the MC9500-K securely in place • provides power for operating the MC9500-K • re-charges the battery in the MC9500-K.
Accessories 8 - 13 Vehicle Battery Charger This section describes how to use the Vehicle Battery Charger. Charging the Battery To charge a spare battery: 1. Ensure that the charger is connected to power. 2. Insert the spare battery into the slot to begin charging. Release Button Figure 8-10 Vehicle Battery Charger The charging status is indicated on the front of the battery. See Table 2-7 on page 2-8 for charging status indications. The 4800 mAh battery fully charges in less than six hours.
8 - 14 MC9500-K Mobile Computer User Guide Magnetic Stripe Reader This section describes how to set up and use the snap-on (Magnetic Stripe Reader (MSR) with the MC9500-K. The MSR snaps on to the back of the MC9500-K and removes easily when not in use. When attached to the MC9500-K, the MSR allows the MC9500-K to capture data from magnetic stripe cards. To download sample MSR data capture software, visit the Support Central web site.
Accessories 8 - 15 4. Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing away from the MC9500-K. Swipe the card in either direction, up and down or down and up. For best results, gently press the card against the back of the MSR while swiping to ensure contact with the reader. Figure 8-12 Swipe Card through MSR 5. The application indicates if the data has been read correctly.
8 - 16 MC9500-K Mobile Computer User Guide Cables This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities. The following communication/charge cables are available: • USB/Charge cable • Provide the MC9500-K with operating and charging power when used with the Motorola approved power supply. • Synchronize information between the MC9500-K and a host computer.
Accessories 8 - 17 Vehicle Adapter Module Figure 8-15 Auto Charge Cable Release Button Figure 8-16 Cable Installation Battery Charging and Operating Power The communication/charge cables can charge the MC9500-K battery and supply operating power. To charge the MC9500-K battery: 1. Connect the cable power input connector to the Motorola approved power source. 2. Align the cleat on the cable with the interface pocket on the back of the MC9500-K.
8 - 18 MC9500-K Mobile Computer User Guide
Chapter 9 Maintenance & Troubleshooting Introduction This chapter includes instructions on cleaning and storing the MC9500-K, and provides troubleshooting solutions for potential problems during MC9500-K operation. Maintaining the MC9500-K For trouble-free service, observe the following tips when using the MC9500-K: • Do not scratch the screen of the MC9500-K. When working with the MC9500-K, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
9-2 MC9500-K Mobile Computer User Guide • A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation.
Maintenance & Troubleshooting 9-3 • To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC) • Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.
9-4 MC9500-K Mobile Computer User Guide • Isopropyl alcohol • Can of compressed air with a tube. Cleaning the MC9500-K Housing Using the alcohol wipes, wipe the housing including keys and in-between keys. Display The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Maintenance & Troubleshooting 8. Inspect the area for any grease or dirt, repeat if required. 9. Replace the battery in the MC9500-K. 9-5 Cleaning Cradle Connectors To clean the connectors on a cradle: 1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector(s).
9-6 MC9500-K Mobile Computer User Guide Troubleshooting MC9500-K Table 9-1 Troubleshooting the MC9500-K Problem MC9500-K does not turn on. Cause Solution Battery not charged. Charge or replace the battery in the MC9500-K. Battery not installed properly. Install the battery properly. See Installing the Battery on page 1-6. System crash. Perform a warm boot. If the MC9500-K still does not turn on, perform a cold boot. See Resetting the MC9500-K on page 3-3. Battery failed. Replace battery.
Maintenance & Troubleshooting 9-7 Table 9-1 Troubleshooting the MC9500-K (Continued) Problem MC9500-K shuts off. Cause Solution MC9500-K is inactive. The MC9500-K turns off after a period of inactivity. If the MC9500-K is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC9500-K is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes. Check the Power window by selecting Start > Settings > System tab and tapping the Power icon.
9-8 MC9500-K Mobile Computer User Guide Table 9-1 Troubleshooting the MC9500-K (Continued) Problem The MC9500-K does not decode with reading bar code. Cause Solution Scanning application is not loaded. Load a scanning application on the MC9500-K. See your system administrator. Unreadable bar code. Ensure the symbol is not defaced. Distance between exit window and bar code is incorrect. Place the MC9500-K within proper scanning range. MC9500-K is not programmed for the bar code.
Maintenance & Troubleshooting 9-9 Single Bay USB Cradle Table 9-3 Troubleshooting the Single Bay USB Cradle Symptom MC9500-K battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action MC9500-K was removed from cradle or cradle was unplugged from AC power too soon. Ensure cradle is receiving power. Ensure MC9500-K is seated correctly. Confirm main battery is charging under Start > Settings > System > Power.
9 - 10 MC9500-K Mobile Computer User Guide Single Slot Battery Charger Table 9-4 Single Slot Battery Charger Symptom Spare battery is not charging. Possible Cause Action Battery not fully seated in charging slot. Remove and re-insert the spare battery in the cradle, ensuring it is properly seated. Battery inserted incorrectly. Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle. Battery is faulty. Verify that other batteries charge properly.
Maintenance & Troubleshooting 9 - 11 Table 9-5 Troubleshooting the Four Bay Ethernet Cradle (Continued) Symptom Battery is not charging. Cause Solution MC9500-K removed from the cradle too soon. Replace the MC9500-K in the cradle. The 4800 mAh battery fully charges in less than six hours. Tap Start > Settings > System > Power to view battery status. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. No power to cradle.
9 - 12 MC9500-K Mobile Computer User Guide Vehicle Cradle Table 9-7 Troubleshooting the Vehicle Cradle Symptom Possible Cause Action MC9500-K battery charging LED does not light up. Cradle is not receiving power. Ensure the power input cable is securely connected to the cradle’s power port. MC9500-K battery is not recharging. MC9500-K was removed from the cradle too soon. Replace the MC9500-K in the cradle. The 4800 mAh battery fully charges in less than six hours. Battery is faulty.
Maintenance & Troubleshooting 9 - 13 Four Slot Battery Charger r Table 9-8 Troubleshooting The Four Slot Battery Charger Symptom Possible Cause Action Battery not charging. Battery was removed from the charger or charger was unplugged from AC power too soon. Re-insert the battery in the charger or re-connect the charger’s power supply. The 4800 mAh battery fully charges in less than six hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.
9 - 14 MC9500-K Mobile Computer User Guide Table 9-9 Troubleshooting the Cables (Continued) Symptom During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action Cable was disconnected from MC9500-K during communications. Re-attach the cable and retransmit. Incorrect cable configuration. See the system administrator. Communication software is not installed or configured properly. Perform setup as described in the MC9500-K Mobile Computer Integrator Guide.
Appendix A Technical Specifications MC9500-K Technical Specifications The following tables summarize the mobile computer’s intended operating environment and technical hardware specifications. MC9500-K Table A-1 MC9500-K Technical Specifications Item Description Physical Characteristics Dimensions Height: 23.36 cm (9.2 in.) Depth: 5.08 cm (2.0 in.) Width: 8.89 cm (3.5 in.) Weight 623.7 g (22 oz.) Display Transflective color 3.
A-2 MC9500-K Mobile Computer User Guide Table A-1 MC9500-K Technical Specifications (Continued) Item Audio Description VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector; high-quality speakerphone; headset (wired or Bluetooth) and handset and speaker phone modes. Performance Characteristics CPU Marvell PXA320 processor at 806 MHz Operating System MC9590: Microsoft® Windows Mobile™ 6.1 Classic MC9596 and MC9598: Microsoft® Windows Mobile™ 6.
Technical Specifications A-3 Table A-1 MC9500-K Technical Specifications (Continued) Item Description WLAN Security TKIP, AES, WPA (Personal or Enterprise), WPA2 (Personal or Enterprise), 802.
A-4 MC9500-K Mobile Computer User Guide Table A-1 MC9500-K Technical Specifications (Continued) Item Description EMI/RFI USA: FCC Part 15, Class B Canada: ICES 003 Class B EU: EN55022 Class B, EN55024, EN 301 489-1, EN 301 489-7, EN 301 489-17, EN 301 489-19, EN 301 489-24, EN 60601-1-2, EN 50121-3-2, EN 50121-4 Australia: AS/NZS CISPR-22 Laser Safety IEC/Class 2/FDA Class ll in accordance with IEC60825-1/EN60825-1 Data Capture Specifications Options 1D laser scanner 2D imager 1D laser scanner and
Technical Specifications Table A-1 MC9500-K Technical Specifications (Continued) Item Illumination Element (LED) Description 625 nm +/- 5 nm LEDs (2x) Camera Specifications Resolution 2 Mega pixel with flash and auto focus.
A-6 MC9500-K Mobile Computer User Guide Table A-2 Data Capture Options Item Description Laser Decode Capability Code 39 Codabar Interleaved 2 of 5 MSI UPC/EAN supplementals Webcode GS1 DataBar Truncated GS1 DataBar Expanded GS1 DataBar Stacked Omni Code 128 Code 93 Code 11 Discrete 2 of 5 EAN-8 EAN-13 UPCA UPCE Coupon Code Trioptic 39 Chinese 2 of 5 GS1 DataBar GS1 DataBar Limited GS1 DataBar Stacked GS1 DataBar Expanded Stacked Imaging Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Int
Technical Specifications MC9500-K Accessory Specifications Single Bay USB Cradle Table A-3 Single Bay USB Cradle Technical Specifications Feature Description Dimensions Height: 15.45 cm (6.08 in.) Width: 12.00 cm (4.72 in.) Depth: 18.90 cm (7.44 in.) Weight 430 g (15.
A-8 MC9500-K Mobile Computer User Guide Table A-4 Single Slot Battery Charger Technical Specifications (Continued) Feature Description Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Four Bay Ethernet Cradle Table A-5 Four Bay Ethernet Cradle Technical Specifications Feature Description Dimensions Height: 11.3 cm (4.45 in.
Technical Specifications Four Bay Charge Only Cradle Table A-6 Four Bay Charge Only Cradle Technical Specifications Feature Description Dimensions Height: 11.3 cm (4.45 in.) Width: 45.7 cm (18.00 in.) Depth:5.6 cm (2.20 in.) Weight 705 g (1.41 lb) Input Power 12 VDC Power Consumption 88 watts Operating Temperature 0°C to 50°C (32°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.
A - 10 MC9500-K Mobile Computer User Guide Table A-7 Four Slot Battery Charger Technical Specifications (Continued) Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Magnetic Stripe Reader Table A-8 Magnetic Stripe Reader (MSR) Technical Specifications Feature Description Dimensions Height: 3.56 cm (1.4 in.) Width: 8.38 cm (3.3 in.) Depth: 7.87 cm (3.1 in.
Technical Specifications A - 11 Vehicle Cradle Table A-9 Vehicle Cradle Technical Specifications Feature Description Dimensions Height: 22.25 cm (8.76 in.) Width:15.40 cm (6.06 in.) Depth: 9.75 cm (3.84 in.) Weight 805 g (28.4 oz) Input Power 12/24 VDC Power Consumption 22 watts Operating Temperature 0°C to 50°C (32°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 10% to 95% non-condensing Drop 76.2 cm (30.0 in.
A - 12 MC9500-K Mobile Computer User Guide Table A-10 Vehicle Battery Charger Technical Specifications (Continued) Feature Description Humidity 10% to 95% non-condensing Drop 76.2 cm (30.0 in.
Appendix B Voice Quality Manager Introduction The Voice Quality Manager (VQM) is a software package that resides on the MC95XX. VQM enables a set of features for Voice over WiFi (VoWiFi) calls, and a sub-set of those features for cellular line calls. The VQM user interface is designed to be intuitive and easy to use, so complex tasks such as enabling the Acoustic Echo Canceller (AEC) while a call is in progress are done with very little or no user intervention.
B-2 MC9500-K Mobile Computer User Guide Audio Modes The MC95XX can be in any one of the seven different audio modes. The mode is visually indicated by the VQM icon on the title bar. VQM icon Figure B-1 VQM Icon in Title Bar The VQM icon indicates that the device is in speakerphone mode without Acoustic Echo Cancellation (indicated by the gray VQM icon). The audio modes and their corresponding VQM title bar icons are: Table B-1 VQM Icons Icon Description Speakerphone with Acoustic Echo Cancellation.
Using the Interfaces B-3 The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon. Table B-2 Changing Audio Modes Audio Mode before Tapping VQM Icon Audio Mode after Tapping VQM Icon Speakerphone Handset Handset Speakerphone Bluetooth headset Speakerphone If the audio mode is set to speakerphone and the user taps the VQM icon, the audio mode changes to handset.
B-4 MC9500-K Mobile Computer User Guide To make use of WMM, the devices that generate traffic must mark their packets as high or normal priority in a field in the IP packet called Differentiated Services Code-Point (DSCP). The wireless infrastructure, which must be configured to support WMM, gives a higher priority to packets that have been marked as high priority through DSCP marking by the devices that generate traffic.
Appendix C Keypads Introduction The MC9500-K offers four types modular keypad configurations: • Alpha Primary • Alpha Numeric • Calculator Numeric • Telephony Numeric.
C-2 MC9500-K Mobile Computer User Guide Alpha Primary Keypad The Alpha Primary keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is lowercase alpha characters. See Table C-1 for key and button descriptions and Table C-9 on page C-18 for the keypad’s special functions.
Keypads C-3 Table C-1 Alpha Primary Keypad Descriptions Key Orange Key Action Accesses the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to activate this mode temporarily, followed by another key. This illuminates the LED and displays the following icon at the bottom of the screen, until a second key is pressed: Press the Orange key twice to lock this mode.
C-4 MC9500-K Mobile Computer User Guide Table C-1 Alpha Primary Keypad Descriptions (Continued) Key Action SPACE Produces a space character. ESC Exits the current operation. TAB Move from one field to another.
Keypads Table C-2 Alpha Primary Keypad Input Modes (Continued) Key Normal Shift + Key Orange + Key S s S @ T t T / U u T ? V v V v W w W w X x X x Y y Y y Z z Z z - - _ - ‘ ‘ < ‘ . . > . ENTER Enter Enter Enter TAB Tab Tab Tab SPACE Space Space Space BKSP Backspace Backspace Backspace Note: An application can change the key functions. The keypad may not function exactly as described.
C-6 MC9500-K Mobile Computer User Guide Alpha Numeric Keypad The Alpha Numeric keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is lowercase alpha characters and numerics. See Table C-3 for key and button descriptions and Table C-9 on page C-18 for the keypad’s special functions.
Keypads C-7 Table C-3 Alpha Numeric Keypad Descriptions Key Orange Key Action Accesses the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to activate this mode temporarily, followed by another key. This illuminates the LED and displays the following icon at the bottom of the screen, until a second key is pressed: Press the Orange key twice to lock this mode.
C-8 MC9500-K Mobile Computer User Guide Table C-3 Alpha Numeric Keypad Descriptions (Continued) Key Action SPACE Produces a space character. ESC Exits the current operation. TAB Move from one field to another. Table C-4 Alpha Numeric Keypad Input Modes Key Normal Shift + Key Orange + Key 1 1 ! 1 2 2 @ 2 3 3 # 3 4 4 $ 4 5 5 % 5 6 6 ^ 6 7 7 & 7 8 8 * 8 9 9 ( 9 0 0 ) 0 , , < , . . > .
Keypads Table C-4 Alpha Numeric Keypad Input Modes (Continued) Key Normal Shift + Key Orange + Key H h H @ I i I # J j J $ K k K % L l L & M m M : N n N ( O o O ) P p P ‘ Q q Q “ R r R au S s S s T t T t U u U u V v V v W w W w X x X x Y y Y y Z z Z z ENTER Enter Enter Enter TAB Tab Tab Tab SPACE Space Space Space BKSP Backspace Backspace Backspace Note: An application can change the key functions.
C - 10 MC9500-K Mobile Computer User Guide Calculator Numeric Keypad The Calculator Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is numeric. See Table C-5 for key and button descriptions and Table C-9 on page C-18 for the keypad’s special functions.
Keypads C - 11 Table C-5 Calculator Numeric Keypad Descriptions Key Orange Key Description Use this key to access the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to lock the keypad into Alpha state. A single press illuminates the LED and displays the following icon at the bottom of the screen: Press the Orange key a second time to return to the normal state.
C - 12 MC9500-K Mobile Computer User Guide Table C-5 Calculator Numeric Keypad Descriptions (Continued) Key Description Enter Executes a selected item or function. CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions. The icon appears at the bottom of the screen. Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen. SPACE Produces a space character.
Keypads C - 13 Table C-6 Calculator Numeric Keypad Input Modes (Continued) Orange Key (Alpha Lowercase Mode) Numeric Mode Orange + Shift Keys (Alpha Uppercase Mode) Key SHIFT + Key 1st Press 2nd Press 3rd Press 4th Press 1st Press 0 0 ) au - - _ @ , , < < < . . > . > * * * * * 2nd Press 3rd Press au ? @ ? Note: An application can change the key functions. The keypad may not function exactly as described.
C - 14 MC9500-K Mobile Computer User Guide Telephony Numeric Keypad The Telephony Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is numeric. See Table C-7 for key and button descriptions and Table C-9 on page C-18 for the keypad’s special functions.
Keypads C - 15 Table C-7 Telephony Numeric Keypad Descriptions Key Orange Key Description Use this key to access the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to lock the keypad into Alpha state. A single press illuminates the LED and displays the following icon at the bottom of the screen: Press the Orange key a second time to return to the normal state.
C - 16 MC9500-K Mobile Computer User Guide Table C-7 Telephony Numeric Keypad Descriptions (Continued) Key Description Enter Executes a selected item or function. CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions. The icon appears at the bottom of the screen. Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen. SPACE Produces a space character. ESC Exits the current operation.
Keypads C - 17 Table C-8 Telephony Numeric Keypad Input Modes (Continued) Orange Key (Alpha Lowercase Mode) Numeric Mode Orange + Shift Keys (Alpha Uppercase Mode) Key SHIFT + Key 1st Press 2nd Press 3rd Press 4th Press 1st Press 0 0 ) au au , , < , < . . > . > * * * * * - - _ - _ 2nd Press 3rd Press Note: An application can change the key functions. The keypad may not function exactly as described.
C - 18 MC9500-K Mobile Computer User Guide Special Character Key NOTE Special characters are only available on the alpha-numeric keypad configurations. To add special characters using the MC950-K áü key, type the related character first, then press the Orange twice followed by the áü key. Continue pressing the áü key until the special character displays.
Keypads C - 19 Table C-9 Special Characters (Continued) Key Special Characters Key _ ‘ ? : - Special Characters
C - 20 MC9500-K Mobile Computer User Guide
Glossary A API. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view. Application Programming Interface. See API. ANSI Terminal. A display terminal that follows commands in the ANSI standard terminal language.
Glossary - 2 MC9500-K Mobile Computer User Guide Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware. Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data. The pattern of 0 and 1 values within the byte determines its meaning.
Glossary - 3 Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow. Code 93.
Glossary - 4 MC9500-K Mobile Computer User Guide Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded. DRAM. Dynamic random access memory. DTE. See Data Terminal Equipment. E EAN. European Article Number.
Glossary - 5 I IDE. Intelligent drive electronics. Refers to the solid-state hard drive type. IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1. This is the lowest power IEC laser classification.
Glossary - 6 MC9500-K Mobile Computer User Guide K Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting. L LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density. Laser Diode.
Glossary - 7 N Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value. Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal). NVM. Non-Volatile Memory. O ODI. See Open Data-Link Interface. Open Data-Link Interface (ODI). Novell’s driver specification for an interface between network hardware and higher-level protocols.
Glossary - 8 MC9500-K Mobile Computer User Guide Print Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and spaces of a symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is the reflectance factor of the background and RD the reflectance factor of the dark bars. Programming Mode. The state in which a scanner is configured for parameter values. See Scanning Mode. Q Quiet Zone.
Glossary - 9 SDK. Software Development Kit Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key. SHIP. Symbol Host Interface Program. SID. System Identification code. An identifier issued by the FCC for each market.
Glossary - 10 MC9500-K Mobile Computer User Guide T TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end. UDP is an alternate transport that does not guarantee delivery.
Glossary - 11 V Visible Laser Diode (VLD). A solid state device which produces visible laser light. W Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.
Glossary - 12 MC9500-K Mobile Computer User Guide
Index Numerics 1-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 A accessories auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 8-2 cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16 communication/charge cables battery charging . . . . . . . . . . . . . . . . . . . . . 8-17 DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index - 2 MC9500-K Mobile Computer User Guide discovering devices . . . . . . . . . . . . . . . . . . .7-6, 7-18 icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 turning on and off . . . . . . . . . . . . . . . . . . . .7-5, 7-17 bonding Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34 boot cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 7-4 warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 7-4 bullets . .
Index - 3 link indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 speed indicator . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 four slot spare battery charger . . . . . . . . . . . . . .8-1, 8-11 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 G GPRS data connection . . . . . . . . . . . . . . . . .
Index - 4 MC9500-K Mobile Computer User Guide P passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 phone answering a call . . . . . . . . . . . . . . . . . . . . . . . . 5-10 call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 call swapping . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 conference call . . . . . . . . . . . . . . . . . . . . .5-21, 5-23 contacts . .
Index - 5 enabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 W wakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 waking MC9500-K . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 WAN radio status LED . . . . . . . . . . . . . . . . . . . . . . . . 3-1 warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 7-4 wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3, 5-4 Wireless . . . . . . . . . . . . . . . . . . .
Index - 6 MC9500-K Mobile Computer User Guide
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