User guide

Canopy System User Guide Monitoring an AP-SM Link
pmp-0229 (Mar 2013)
407
Procedure 25: Monitoring the AP-SM link for performance
1. Access the interface of the AP.
2. In the left-side menu of the AP interface, select Home.
3. Click the Session Status tab.
NOTE: An example of this tab is shown in Figure 141.
Figure 141: AP/SM link status indications in the AP Session Status tab
4. Find the Session Count line under the MAC address of the SM.
5. Check and note the values for Session Count, Reg Count, and Re-Reg Count.
6. Briefly monitor these values, occasionally refreshing this page by clicking another tab and
then the Session Status tab again.
7. If these values are low (for example, 1, 1, and 0, respectively, meaning that the SM
registered and started a stable session once) and are not changing
a. consider the installation successful.
b. monitor these values from the network office over the next several hours and days.
If these values are greater than 1, 1, and 0, or they increase while you are monitoring them,
troubleshoot the link. (For example, recheck jitter as described in Procedure 22: Installing the FSK
SM or recheck link efficiency as described in this procedure, then look for sources of RF
interference or obstructions.)