Specifications

Cleaning Cradle Connectors
To clean the connectors on a cradle:
Procedure:
1 Remove the DC power cable from the cradle.
2 Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3 Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator
back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector.
4 All sides of the connector should also be rubbed with the cotton-tipped applicator.
Caution: Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from
your face.
5 Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6 Remove any lint left by the cotton-tipped applicator.
7 If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
8 Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before
applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity
requires less drying time.
Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.
Troubleshooting the MC32N0
Table 12: Troubleshooting the MC32N0
Problem Cause Solution
Mobile computer does
not turn on.
Main battery not
charged.
Charge or replace the main battery.
Main battery not
installed proper-
ly.
Ensure the battery is installed properly.
MC32N0 not re-
sponding.
On Android devices, perform a soft reset. If the mobile computer still
does not turn on, perform a hard reset. On WinCe devices, perform a
warm boot. If the mobile computer still does not turn on, perform a
cold boot. For more information see Getting Started on page 19.
Battery did not charge.
Battery failed. Replace battery. If the mobile computer still does not operate, try a
soft reset , then a hard reset. See Getting Started on page 19.
Mobile computer
removed from
cradle while bat-
tery was charg-
ing.
Insert mobile computer in cradle and begin charging. The Standard
Battery requires up to five hours to recharge fully and the Extended
Life Battery requires up to eight hours to recharge fully.
Table continued…
162 | Maintenance and Troubleshooting
Send Feedback | June 2014 | MN000887A01