User's Guide DIGITAL WIRELESS TELEPHONE
Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola 270c wireless phone. Earpiece Power Key Antenna Extend for best performance Headset Jack Insert headset accessory. Voice Key Record voice notes, phonebook and shortcut names. 4-Way Navigation Key Scroll through menus and lists, set feature values. Display Volume Keys Adjust earpiece and ringer volume. Right Soft Key Perform functions identified by right display prompt.
Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered trademarks of Starfish Software, Inc.
✂ Menu Map Main Menu • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Phonebook • Datebook • Quick Dial • Radio • Messages • Voicemail • Text Msgs • Browser Alerts • Quick Notes • Outbox • Drafts • Shortcuts • Voice Notes • Browser • Settings (see next page) Note: This is the standard phone menu layout. You or your service provider may have changed the menu layout or changed some feature names. Not all features may be available for all users.
✂ Settings Menu • Ring Styles • Style • Style Detail • My Tones • Phone Status • My Tel.
Contents Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Safety and General Information. . . . . . . . . . . . . . . . . . . 12 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . Dialing a Number In a Text Message . . . . . . . . . . . . . . . . Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . Using Features While On a Call . . . . . . . . . . . . . . . . . . . Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . .
Contents Synchronizing with TrueSync Software . . . . . . . . . . . . . . . 81 Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 82 Datebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . User-Settable Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recording a Voice Note . . . . . . .
Contents Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming Instructions . . . . . . . . . . . . . . . . . . . . . . Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . Additional Health and Safety Information . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . .
About This Guide Using Your Phone’s Features This user guide introduces you to the many features in your Motorola wireless phone. A reference guide for your phone is also available that explains the phone’s features in more detail. To obtain a copy of the reference guide or another copy of this user guide, see the Motorola Web site at: http://motorola.com/consumer/manuals (United States) http://www.motorola.
About This Guide Optional Features Features marked with this label are optional network and/or subscription-dependent features. These features may not be offered by all service providers in all geographical areas. Contact your service provider for information about availability. Optional Accessories Features marked with this label require the use of an optional Motorola Original™ accessory.
Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. RF Operational Characteristics Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy. The phone operates in the frequency range of 824 MHz to 849 MHz in analog and digital mode and 1851.25 MHz to 1908.75 MHz in digital mode.
Safety and General Information • Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition • National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986 • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 • Ministry of Health (Canada) Safety Code 6.
Safety and General Information Do NOT hold the antenna when the phone is in use. Holding the antenna affects call quality and may cause the phone to operate at a higher power level than needed. Phone Operation When placing or receiving a phone call, hold your phone as you would a wireline telephone. Speak directly into the microphone.
Safety and General Information Electromagnetic Interference/ Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your phone in any facility where posted notices instruct you to do so.
Safety and General Information Persons with pacemakers should: • ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when the phone is turned ON. • NOT carry the phone in the breast pocket. • use the ear opposite the pacemaker to minimize the potential for interference. • turn OFF the phone immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some digital wireless phones may interfere with some hearing aids.
Safety and General Information • give full attention to driving and to the road. • use hands-free operation, if available. • pull off the road and park before making or answering a call if driving conditions so require. Operational Warnings For Vehicles With an Air Bag Do not place a portable phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force.
Safety and General Information Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Operational Cautions Antennas Do not use any portable phone that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.
Getting Started What’s in the Box? Your digital wireless phone typically comes equipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability. To purchase Motorola Original™ accessories, please contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada. Installing the Battery Before you can use your phone, you need to install and charge the battery.
Getting Started Do This 3 Insert the battery, printed arrows first, into the battery compartment and push down. 4 Replace the battery door, then slide the door up until it clicks into place. Removing the Battery Do This 1 Push down the battery door release latch, then slide the door down and lift off. Release latch 2 Pull down the battery release latch.
Getting Started Do This 3 Pull up on the battery and remove it from the phone. Charging the Battery Before you can use your phone, you need to install and charge the battery. Do This 1 Plug the travel charger into your phone with the release tab facing up. Release tab 2 Plug the other end of the travel charger into the appropriate electrical outlet. 3 When your phone indicates that the battery is fully charged (Charge Complete), press the release tab and remove the travel charger.
Getting Started Turning Your Phone On Do This 1 Press and hold the power key To turn on your phone Power key 2 If necessary, enter your four-digit unlock code and press OK (+) unlock your phone The unlock code is originally set to 1234. Your service provider may change this number before you receive your phone. Sending a Call To call a number, your phone must be turned on, be unlocked, and have a network connection with adequate signal strength.
Getting Started Do This 3 Press N (send key) To send the call Note: You can make an emergency call even when the phone is locked. See “Dialing an Emergency Number” on page 33. Ending a Call Press O (end key) To end the call Receiving a Call To receive a call, your phone must be turned on and have a network connection with adequate signal strength. If your phone is locked, you must unlock the phone to answer the call.
About Your Phone See page 1 for a diagram of your phone that describes basic phone components. Display The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using your phone. Messages, phone numbers, and menu options appear in the middle of the display.
About Your Phone ➌ In Use Indicator ➍ Roam Indicator ➎ Message Waiting Indicator ➋ Digital/Analog Signal Indicator ➏ Voice Message Waiting Indicator ➊ Signal Strength Indicator ➐ Battery Level Indicator 12:00am ➓ Alert Setting Indicator ➑ Clock ➒ Menu Indicator ➋ Digital/Analog Signal Indicator ➊ Signal Strength Indicator Shows the strength of your phone’s connection with the network. Strong 5 4 3 2 1 j No signal You cannot send or receive calls when the “no signal” indicator is displayed.
About Your Phone ➌ In Use Indicator Appears when a call is in progress. ➍ Roam Indicator Appears when your phone uses another network system outside your home network. When you leave your home network area, your phone roams or seeks another network. ➎ Message Waiting Indicator Appears when your phone receives a text message. ➏ Voice Message Waiting Indicator Appears when you receive a voicemail message. ➐ Battery Level Indicator Shows the amount of charge left in your battery.
About Your Phone ➓ Alert Setting Indicator Shows the current selected alert style. The default alert setting is a ringer. w Loud ring y Vibrate t Silent x Soft ring u Ring and vibrate Changing the Zoom Setting You can set your phone’s display to show either six lines or four lines of text plus soft key labels. Six lines of text display more information, while four lines increase text size. To change the display view, press M once, then press and hold M again within two seconds of the first press.
About Your Phone When During a call Press volume keys From the idle display volume keys To increase or decrease earpiece or speakerphone speaker volume increase or decrease ringer volume You can also use the volume keys to scroll up or down through menus and lists. To change keypad volume, see “Customize an Alert Style” on page 117. 4-Way Navigation Key 4-way navigation The 4-way navigation key key is a joystick that you use to move through the menu.
About Your Phone Speakerphone Speakerphone Your phone includes an key integrated speakerphone for hands-free phone Speakerphone operation. When the speakerphone is activated, you can talk to the other party without holding the phone to your ear. Press P (speakerphone key) to activate and deactivate the speakerphone. Your phone gives a loud alert to confirm that the speakerphone is activated or deactivated. When you activate the speakerphone, your phone displays Spkrphone On in the idle display.
About Your Phone caused from using non-Motorola batteries and/or battery chargers. • New batteries or batteries that have been stored for long periods of time may require a longer charge time. • Maintain the battery at or near room temperature when charging. • Do not expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
Sending and Receiving Calls For basic instructions on how to send a call, end a call, and receive a call, see pages 22–23 of the “Getting Started” section. This chapter describes features that help you send and receive calls with your phone. For information about other call-related phone functions, see “Recent Calls” on page 68 and “Data and Fax Calls” on page 129. Redialing a Number If you hear an ordinary busy signal, the phone number you dialed is busy.
Sending and Receiving Calls When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a busy signal and see the Call Failed message: Press N or RETRY (+) To activate automatic redial Caller ID The calling line identification (caller ID) feature lets you see who is calling before you answer. • If the caller’s name is stored in your phonebook, the phone automatically displays the name. Otherwise, the phone displays the caller’s phone number.
Sending and Receiving Calls Press 1 VIEW (+) 2 S 3 N To see the received calls list, with the most recent call at the top scroll through the list and select a call that you want to return send the call Dialing an Emergency Number Your service provider programs one or more emergency phone numbers (such as 911) that you can call under any circumstances. You can dial and call the emergency number even when your phone or keypad is locked, or when you are prompted to enter a code or password.
Sending and Receiving Calls Entering Numbers in the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. These digits can be the last phone number that you called, or a phone number that you simply entered but did not call. These digits remain in the notepad even when you turn off the phone.
Sending and Receiving Calls identifies the location where the entry is stored in the phonebook memory. If you know the speed dial number for the phonebook entry you want to call, you can use the speed dial feature. Press 1 keypad keys 2 # 3 N To enter the one-, two-, or three-digit speed dial number for the entry you want to dial submit the number Note: On some networks, you can skip this step for phonebook entries stored in speed dial locations 1 through 99.
Sending and Receiving Calls To store entries in locations 2 through 9 in the phonebook, see “Storing a Phonebook Entry” on page 75. Dialing a Number In a Text Message If you receive a text message with an embedded phone number, you can dial the number directly. Note: You must set up the text message inbox before you can receive text messages. See “Setting Up the Text Message Inbox” on page 95.
Sending and Receiving Calls While dialing (with digits visible in the display): Do This Press M > Attach Number Press M > Send Message Press M and then scroll to and select one of the following: To attach a number from the phonebook or recent call lists to the end of the digits you entered create a text message addressed to the number entered insert a special character when making a call that requires you to dial and send additional digits (for example, to make a calling card call, or to retrieve messages
Sending and Receiving Calls You can also call numbers using these features: Do This Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds). To Call a phone number using the voice dial feature See “Recording a Voice Name For a Phonebook Entry” on page 77.
Using Features While On a Call Using Call Waiting If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call. To put the first call on hold and answer the second call: Press 1 N 2 To answer the new call N switch back to the first call Making a Three-Way Call During a call, you can call and connect a third party so that the three of you can talk together. You cannot do this if you already have a call on hold.
Using Features While On a Call Press 3 N 4 O To connect the two calls end the entire call Additional On-Call Features While you are on a call, you can perform the following tasks: Do This Press MUTE (+) Press P To mute the call activate and deactivate the integrated speakerphone (hands-free mode) Your phone gives a loud alert to confirm that the speakerphone is activated or deactivated. Press M > My Tel.
Using Features While On a Call Do This Press M > Send Tones To send a number to the network as DTMF tones, for credit card calling or password entry Note: This option appears only when you enter digits or select stored digits during a call. Press M > Received Calls or Dialed Calls Press M > Messages Press M > Datebook Press M > Other Information To activate DTMF tones, see the “DTMF” option on page 66.
Using the Menu Navigating to a Feature You can access many of your phone’s features by using these keys to move through the menu system: Volume Keys Scroll up or down through menus and lists. Left Soft Key Perform the function shown in the lower left corner of the display (usually EXIT or BACK). End Key Exit the menu system without making changes, return to the idle display. 42 Menu Key Enter the menu system, or open a sub-menu, when e appears in the bottom center of the display.
Using the Menu This guide shows you how to navigate to a specific menu feature as follows: M > Messages Find the Feature > Text Msgs The > symbol means that you should scroll to and select the feature. This example shows that you must press M, scroll to and select Messages, then scroll to and select Text Msgs to see the most recent text messages you have received. Selecting a Feature Option Some features require you to select an item from a list: Press BACK (-) to go back to the previous screen.
Using the Menu Select an item by highlighting it. Use one of the following approaches: • Press S to scroll up or down to the item you want. • In a numbered list, press a number key to highlight the item. • In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item.
Using the Menu • Enter numbers or text with the keypad. (See “Entering Text” on page 47.) • When an item has a list of possible values, press S to the left or right to scroll through and select a value. • When an item has a list of possible numeric values, press a number key to set the value. • If you enter or edit information and do not want to save your changes, press O to exit without saving. The message center lets you compose and send text messages. (See “Entering Text” on page 47.
Using the Menu When you enter text, the flashing cursor changes to a block cursor, and the soft key functions change: Block cursor indicates current highlighted character. Msg: T DELETE After two seconds, the block cursor reverts to a flashing cursor and moves to the next position. 46 Press OK (+) to accept and store the text. e OK Press DELETE (-) to delete the character to the left of the insertion point.
Entering Text Various text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone. You can enter all characters (letters, numbers, and symbols) using the standard tap method. Other text modes let you easily enter numbers and symbols, or insert text already stored on your phone. Finally, a predictive text mode lets you enter text messages with a minimum of keypresses.
Entering Text Tap Method Tap method is the default standard mode for entering text on your phone. To activate tap method from any text entry screen, press M and select the Tap Method menu option. To enter text using the tap method: Do This 1 Press a number key one or more times 2 Continue to press number keys 3 Press OK (+) 48 To cycle through the characters associated with the key and select the character you want (see the “Character Chart” on page 50).
Entering Text General Text Entry Rules Use the keypad to enter letters, numbers, symbols, and other characters with the tap method. Press the same key repeatedly to cycle through available characters (see the “Character Chart” on page 50): Press a number key to enter text at flashing cursor location. Press a number key as many times as necessary to enter the desired character. Msg: CANCEL Press and hold a number key to switch between tap method and numeric text entry mode.
Entering Text • If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position. • The first character of every sentence is capitalized unless you manually change it. (Press S down to force the character to lowercase while it is highlighted by the block cursor.) Character Chart Use this chart as a guide for entering spaces, numbers, letters, symbols, and other characters with the tap method.
Entering Text Symbol Mode Your phone provides an alternate way to find and enter symbol characters in a text message. You can view and select from a variety of available symbols. To activate symbol mode from any text entry screen, press M and select the Symbol menu option. To enter a symbol in symbol mode: Do This 1 Press a number key one time To display its symbol options (see the “Symbol Chart” on page 52) 2 Press S The symbols associated with the key you pressed are shown at the bottom of the display.
Entering Text Symbol Chart Use this chart as a guide for entering symbols in symbol mode. 1 2 3 4 5 6 7 8 9 0 space . ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ @ _ \ / : ; " & ' ( ) [ ] { } ¿ ¡ ~ < > = $ # + # £ ¥ % * - x * / = > < § Predictive Text Entry with iTAP™ Software iTAP™ software provides a predictive text entry method that lets you enter the letters of a word using only one keypress per letter. You must activate iTAP software prior to entering letters.
Entering Text Enter Words To enter a word with iTAP software: Do This 1 Press a number key one time To enter the first letter of the word The letters associated with the key you pressed are shown at the bottom of the display. 2 Press number keys enter the rest of the word (one per letter) Alternative words and letter 3 When you have entered all the letters of the word, press S 4 Press SELECT (+) combinations are shown at the bottom of the display based on the keys you press.
Entering Text For example, to spell the word “act,” press 2 2 8. The display shows: Flashing cursor indicates insertion point. Press S to scroll and see additional word choices. Msg: Cat Act Bat Abu DELETE Press DELETE (-) to clear the last letter entered. } SELECT Press SELECT (+) to insert the highlighted word at the insertion point. Enter Novel Words You may enter a word that is not in the iTAP software dictionary.
Entering Text Do This 3 Press SELECT (+), then press S to the left 4 Continue entering letters and highlighting letter combinations To shift the text entry cursor to the left and “lock” the selected portion of the word spell the word Punctuation The iTAP software automatically adds a space after each word. When you enter punctuation, this space is removed.
Entering Text Enter Numbers To enter a number with iTAP software: Do This 1 Enter the first digit and then highlight it 2 Press number keys 3 Press SELECT (+) To put the iTAP software in number entry mode add digits to the number enter the number at the insertion point Delete Letters and Words Place the cursor to the right of the text that you want to delete, and then do the following: Do This Press DELETE (-) Continue to hold DELETE (-) 56 To delete one letter at a time delete the entire message
Menu Feature Descriptions This chapter describes all of your phone’s features in order of the menu map shown on pages 3–4. Some descriptions also include page numbers where you can find more detailed information. If you would like to learn more about a specific feature, a reference guide for your phone is also available. To obtain a copy of the reference guide or another copy of this user guide, see the Motorola Web site at: http://motorola.com/consumer/manuals (United States) http://www.motorola.
Menu Feature Descriptions Notepad M > Recent Calls > Notepad Call or store the last number entered on the keypad. See “Entering Numbers in the Notepad” on page 34 and “Using the Notepad” on page 71. Call Times M > Recent Calls > Call Times View call timers that track time spent on your last call, dialed calls, received calls, all calls since reset, and all calls total. See “Viewing and Resetting Call Timers” on page 72.
Menu Feature Descriptions RADIO M > Radio Listen to FM radio stations with the optional Motorola Original™ FM Stereo Radio Headset accessory. This menu feature is displayed only when the FM Stereo Radio Headset is plugged into the accessory connector port on your phone. See “Radio” on page 90. MESSAGES M > Messages Adjust message settings, view and manage the various types of messages your phone can receive and/or send: Voicemail Listen to your recorded voice messages. See “Messages— Voicemail” on page 93.
Menu Feature Descriptions SHORTCUTS M > Shortcuts Create keypad or voice shortcuts to menu features. See “Shortcuts” on page 104. VOICE NOTES M > Voice Notes Use the voice key to record messages and phone calls. See “Voice Notes” on page 108. Note: Recording phone calls is subject to varying state and federal laws regarding privacy and recording of conversations. BROWSER M > Browser Access Web pages and run Web-based applications.
Menu Feature Descriptions Style Detail M > Settings > Ring Styles > Style Detail Change details about the current alert style. Style represents the name of the alert style. See “Ring Styles” on page 116. My Tones M > Settings > Ring Styles > My Tones Create custom alert tones for your phone. See “Use the My Tones Feature” on page 118. PHONE STATUS My Tel. Number M > Settings > Phone Status > My Tel. Number View, enter, and edit information about your name and phone number.
Menu Feature Descriptions CONNECTION Connect your phone to a computer or hand-held device to send and receive data and fax calls on the connected device. See “Data and Fax Calls” on page 129. To connect your phone using Bluetooth™ wireless technology, see the user guide for your Bluetooth Phone Module and accessories. Incoming Call M > Settings > Connection > Incoming Call Specify the format for the next incoming call. You can select Fax In Only, Data In Only, or Normal.
Menu Feature Descriptions Answer Options M > Settings > In-Call Setup > Answer Options Turn call answering options on or off: Multi-Key Answer by pressing any key. SECURITY Phone Lock M > Settings > Security > Phone Lock Lock and unlock your phone. See “Locking and Unlocking Your Phone” on page 138. Lock Keypad M > Settings > Security > Lock Keypad View instructions on how to lock and unlock your keypad. See “Locking and Unlocking Your Keypad” on page 139.
Menu Feature Descriptions New Passwords M > Settings > Security > New Passwords Change your unlock code (originally set to 1234) or your security code (originally set to 000000). See “Assigning a New Code or Password” on page 136. OTHER SETTINGS Personalize M > Settings > Other Settings > Personalize Set several personal phone options: 64 Main Menu Change the order of the main menu. See “Reordering Menu Items” on page 124. Keys Change the functions of the soft keys in the idle display.
Menu Feature Descriptions Initial Setup M > Settings > Other Settings > Initial Setup Set many basic phone options: Time and Date Set the phone’s time and date. Auto PIN Dial Some networks require an authenticating PIN to allow outgoing calls. Use this feature to automatically dial your PIN. Auto Redial Use this option to turn on or turn off the automatic redial feature. When you turn on automatic redial, your phone automatically redials calls that fail due to busy network conditions.
Menu Feature Descriptions Animation Turn animation off (to conserve battery power) or on. Animation makes your phone’s menus move smoothly as you scroll up and down. Language Set the language for phone menus. Contrast Adjust the contrast setting for your display. DTMF Your phone can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated systems that require you to enter a number such as a code, password, or credit card number.
Menu Feature Descriptions Network M > Settings > Other Settings > Network View and adjust your phone’s network settings. Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, and activate alerts that indicate when a call is dropped or network registration changes. Car Settings M > Settings > Other Settings > Car Settings Adjust hands-free car kit settings.
Recent Calls You can use the recent calls menu to view received calls or dialed calls, retrieve the last number stored in the notepad, and view or reset call times. Viewing the Received Calls or Dialed Calls List Your phone keeps lists of the numbers from calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added.
Recent Calls Press 4 N To call the entry’s number Tip: Press and hold N for two seconds to send the entry number as DTMF tones. To activate DTMF tones, see the “DTMF” option on page 66. or + view details about the entry when the VIEW (+) option appears If entry details are not available, STORE (+) appears to store the entry in your phonebook. If the entry is already stored in the phonebook, DELETE (+) appears to delete the entry from the list.
Recent Calls The Last Calls Menu includes the following options: Option Store Delete Delete All Send Message Add Digits Attach Number Send Tones Description Create a phonebook entry with the selected number in the No. field. This option is not available if STORE (+) appears with the entry, or if the number is already stored as a phonebook entry. Delete the entry. This option is not available if DELETE (+) appears with the entry. Delete all entries in the current list.
Recent Calls Using the Notepad Your phone uses a notepad to store the most recent string of digits entered—either for a phone number that you called or for a number that you entered but did not call. To call the number, create a phonebook entry or perform other operations with the number stored in the notepad: Find the Feature M > Recent Calls > Notepad Press To call the number N or M or STORE (+) open the Dialing Menu (to attach a number or insert a special character).
Recent Calls Viewing and Resetting Call Timers Your phone tracks and records call times. Use the recent calls menu to view and reset a call timer. Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing O. This time includes busy signals and ringing. The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider.
Recent Calls To view a call timer: Find the Feature M > Recent Calls > Call Times Press 1 S 2 SELECT (+) To scroll to the timer you want to view view the recorded time To reset the call timer: Press 1 RESET (+) 2 YES (-) To reset the time (if available) confirm the reset 73
Phonebook You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. You can view these entries and call them directly from your phone. For email addresses, you can send a text message directly from your phone. To see the list of names stored in your phonebook, press M > Phonebook from the idle display. Scroll to a name and press VIEW (+) to view details of the phonebook entry as shown in the following display.
Phonebook Storing a Phonebook Entry A phone number or email address is required for a phonebook entry. All other information is optional. Shortcut: Enter a phone number in the idle display, then press STORE (+) to create a phonebook entry with the number in the No. field. Go directly to step 3 in the following procedure to enter additional information and store the entry.
Phonebook Press 9 CHANGE (+) 10 11 12 S SELECT (+) RECORD (+) or 13 76 To select Type Note: This option is not available for email entries. Your phone automatically applies an [ (email) type indicator when you enter an email address. scroll to the type of phone number select the number type record a voice name for the entry, if desired Go to step 13 if you do not want to record a voice name for the entry See “Recording a Voice Name For a Phonebook Entry” on page 77. S scroll to Speed No.
Phonebook Press 16 OK (+) 17 SELECT (+) To save the modified speed number If your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry. select MORE if you want to create another entry with the same Name Note: You must enter a name and number to use this option.
Phonebook speak directly into the phone’s microphone in a normal tone of voice.
Phonebook Dialing a Phonebook Entry You can use the phonebook list, voice dial, speed dial, or one-touch dial to call a number (or send a text message to an email address) stored in your phonebook. To use speed dial, see “Dialing With Speed Dial” on page 34. To use one-touch dial, see “Dialing With One-Touch Dial” on page 35.
Phonebook Voice Dial To call a number or send an email using voice dial: Do This Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds). Result Your phone goes to the entry in the phonebook list, repeats the voice name, waits two seconds, then automatically dials the call (for a phone number) or opens a new message form (for an email address).
Phonebook Deleting a Phonebook Entry To delete a phonebook entry: Find the Feature M > Phonebook Press 1 S 2 M To scroll to the entry you want to delete 3 S 4 SELECT (+) 5 YES (-) open the Phonebook Menu scroll to Delete select Delete confirm the deletion Synchronizing with TrueSync Software You can synchronize phonebook entries between your phone and computer or hand-held device with Starfish TrueSync® software, a Motorola accessory product. See the TrueSync user guide for more information.
Phonebook Setting Up the Phonebook You can set up your phone to sort your phonebook list by speed dial number (the standard), name, email address, or voice dial. Tip: The voice dial sort is identical to the name sort, except that the entries with voice name tags appear first.
Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can review your schedule of events for the week or by the day, and have the datebook play a reminder alarm for specific events. Note: You must set the correct time and date in order to use the datebook. Use the Time and Date option (see page 65) to set the time and date.
Datebook Day View Select a day in the week view and press VIEW (+) to see the day’s events. You can store, edit, view, copy, and delete any event from the day view. Untimed event Alarm Down scroll arrow Return to previous screen Day of week { THU 19-NOV } • Joe's B-day 8:00A Marie, mtg ...
Datebook Event View Select an event in the day view and press VIEW (+) to open the detailed event view. You can edit, copy, and delete events from the event view.
Datebook Storing a New Event A title is required for a datebook event. All other information is optional. Find the Feature M > Datebook > day M > New See “Selecting a Feature Option” on page 43 for instructions on scrolling to and selecting options.
Datebook Changing Event Information To change information about an existing event: Find the Feature M > Datebook Press 1 S left or right 2 VIEW (+) To scroll to the scheduled event day 3 S 4 VIEW (+) 5 EDIT (+) 6 S 7 CHANGE (+) 8 keypad keys 9 DONE (-) display the day view scroll to the event you want to change display the event view edit the event scroll to the detail you want to change edit the information enter the new information store the information and return to the day view 87
Datebook Copying an Event To copy information from a current event to a new event: Find the Feature M > Datebook Press 1 S left or right 2 VIEW (+) To scroll to the scheduled event day 3 S 4 M 5 S 6 SELECT (+) 7 YES (-) 8 keypad keys 9 } (+) display the day view scroll to the event to copy open the Datebook Menu scroll to Copy copy the event confirm the copy Your phone assumes that you want to change the date, and displays the Date field.
Datebook Deleting an Event Find the Feature Press 1 S left or right 2 VIEW (+) 3 S 4 M 5 S 6 SELECT (+) a S b SELECT (+) 7 YES (-) M > Datebook To scroll to the scheduled event day display the day view scroll to the event to delete open the Datebook Menu scroll to Delete select Delete For non-repeating events, go to step 7.
Radio You can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port.
Radio Storing a Preset To store a station to a preset that you can recall later: Do This Press and hold a number key (1 to 9) To assign its preset number to the tuned station Selecting a Preset To select a preset radio station: Press a number key (1 to 9) To tune the station stored at that preset location Sending and Receiving Calls With the Radio On Your phone interrupts the radio signal and rings or vibrates as usual to notify you of an incoming call, message, or other event.
Radio To end the call and resume the FM broadcast: Do This Press O To end the call or Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off the FM radio feature to dial emergency numbers, or numbers selected from your phonebook or other lists. Tip: To dial a recently called number, press N or the button on the FM Stereo Radio Headset microphone to go to the dialed calls list.
Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Contact your service provider for more details. Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail. Your voicemail number is provided by your service provider.
Messages—Voicemail From the new message notification: Do This Press CALL (+) or To call your voicemail phone number and listen to the message Press and hold 1 Listening to a Voicemail Message To listen to your voicemail messages at any time: Find the Feature M > Messages > VoiceMail Your phone calls the voicemail phone number you stored. If you do not have a voicemail number stored, the phone guides you through storing a number.
Messages—Text Text messages are brief messages that you can send and receive (such as Where are we meeting?). Received messages appear on your phone display or in your text message inbox. Quick notes are pre-written text messages that you can customize and send quickly. Your text message inbox must be set up before you can send and receive these messages. The total number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored on your phone.
Messages—Text Press 3 SELECT (+) 4 S up or down 5 } (+) To select the cleanup setting If you select Custom, continue. Otherwise, go directly to step 8 to complete the procedure. scroll to the number of days or messages move to the type identifier or S to the right 6 S up or down scroll to days or msgs 7 DONE (-) 8 DONE (-) store the custom cleanup period save the text message inbox settings Receiving a Text Message Note: Your text message inbox must be set up before you can receive text messages.
Messages—Text From the new message notification: Press READ (+) To open the message (or your text message inbox if there are multiple messages) As memory space for storing messages gets close to full, the X (message waiting) indicator flashes and your phone displays Memory is Low! when you receive a new message. When no more messages can be stored, your phone displays Memory is Full! and the network temporarily holds your new messages.
Messages—Text Press 1 S 2 READ (+) 3 SAVE (-) or DELETE (+) To scroll to the message you want (d = unread and urgent, n = read, f = read and locked) open the message close the message without changes delete the message or M open the Text Msg Menu to perform other procedures as described in the following list The Text Msg Menu includes the following options: Option Call Back Go To Reply 98 Description Call the number listed in the message header or embedded in the message text.
Messages—Text Option Forward Lock/Unlock Store Number Delete or Delete All Description Open a copy of the text message, with an empty To field. Lock or unlock the message. Open a new phonebook entry with the message’s embedded number in the No. field. If more than one number is embedded, you can select one from a list. Delete the message or all inbox messages. Press Yes (-) to confirm the deletion. Store Address Open a new phonebook entry with the message’s embedded email address in the Email field.
Messages—Text phone number/address. Press 1 one time, wait for the space to appear, then enter the next phone number or email address. Find the Feature M > Messages M > Create Message Press 1 CHANGE (+) 2 keypad keys To select To enter one or more phone numbers and/or email addresses where you want to send the message Tip: Remember to press 1 one time to insert a space between each phone number/address that you enter manually.
Messages—Text Press 7 CHANGE (+) 8 S 9 SELECT (+) 10 CHANGE (+) 11 keypad keys 12 13 OK (+) DONE (-) To select Priority scroll to the priority you want set the priority select Call enter the number you want your recipient to call back (the message’s From field) store the number finish the message Your phone displays Send Message Now? 14 YES (-) or NO (+) send the message cancel the message or save it as a draft A saved message is stored in the drafts folder, where you can edit it and send it at a later
Messages—Text To send a quick note message: Find the Feature M > Messages > Quick Notes Press 1 S 2 READ (+) To scroll to the quick note you want read the quick note or M open the Quick Note Menu to perform other procedures as described in the following list The Quick Note Menu includes the following options: Option Description Create Message Open an editor where you can create a new quick note. Edit Delete 102 Enter text and press OK (+) to save it as a quick note.
Messages—Text Option Send Description Open a new message, with the selected quick note text in the Msg field. Complete the other fields in the message (for details, see “Sending a Text Message” on page 99). To send the quick note to multiple recipients, enter multiple phone numbers and/or email addresses in the To field as described in step 2 of the procedure for “Sending a Text Message” on page 99. Viewing the Status of Sent Text Messages Text messages that you send are stored in the outbox.
Shortcuts Your phone includes several pre-programmed shortcuts. You can create additional shortcuts, if you like, to mark frequently used menu items. Standard Shortcuts The following shortcuts are pre-programmed in your phone. You cannot edit or delete these shortcuts. Do This Press M, then press and hold M (within two seconds) Press M * Press M # Press N Press O To zoom in/out your phone’s display view (See “Changing the Zoom Setting” on page 27.
Shortcuts Creating a Shortcut You can assign a keypad shortcut, or both a keypad shortcut and a voice shortcut to a menu item. A voice shortcut lets you go directly to a menu item by saying its shortcut name. Tip: Make your voice recording in a quiet location. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.
Shortcuts Do This 5 Press CHANGE (+) To change the keypad shortcut number, if necessary or Press DONE (-) select the default keypad shortcut number and close the shortcut editor if you do not want to assign a voice shortcut or Press S 6 Press RECORD (+) 7 Press and release the voice key on the right side of your phone and say the shortcut’s name (in two seconds) 8 Press and release the voice key and repeat the name 9 Press DONE (-) 106 scroll to Voice if you want to assign a voice shortcut begin th
Shortcuts Using Shortcuts You can use a shortcut from the idle display, while on a call, or while scrolling through a menu.
Voice Notes The voice note feature lets you record personal messages or phone calls. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone. Recording a Voice Note Use this procedure to record a voice note when the idle display is visible, or use it during a phone call to record the call. Your phone plays an alert tone to notify the other party that the call is being recorded.
Voice Notes Viewing the Voice Notes List The voice notes list shows all your voice notes along with other important information and features.
Voice Notes Press 2 PLAY (+) To play the voice note When an optional Motorola Original™ headset accessory or FM Stereo Radio Headset accessory is connected to your phone, voice note playback is automatically routed to the headset. Tip: You can play a voice note while taking a call. It will not be transmitted to the other party. Playback Screen While the voice note is playing, the playback screen is displayed.
Voice Notes Voice Note Controls While playing back a voice note, press these keys to do the following: Stop playback and go to Voice Notes Menu. If the voice note is unlocked, stop playback and display Delete Voice Note? Raise or lower playback volume of voice note. If the voice note is locked, stop playback and unlock voice note. Stop playback and return to voice notes list. Press right to fast forward three seconds, resume playing. Press right and hold to fast forward to end.
Voice Notes Locking and Unlocking a Voice Note You can prevent a voice note from being accidentally deleted by locking it. To delete a locked voice note, you must first unlock it. Find the Feature M > Voice Notes Press 1 S To scroll to the voice note you want to lock or unlock open the Voice Notes Menu scroll to Lock or Unlock 2 M 3 S 4 SELECT (+) lock or unlock the voice note You can also lock or unlock a voice note while playing it back.
Voice Notes Deleting a Voice Note You can delete a single unlocked voice note or all unlocked voice notes. To delete a locked voice note, you must first unlock it. See “Locking and Unlocking a Voice Note” on page 112.
Micro-Browser The micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary. Starting a Micro-Browser Session To open the micro-browser: Find the Feature M > Browser The micro-browser displays the home page set up by your service provider.
Micro-Browser Interacting With Web Pages You can perform the following operations on a Web page: Do This Press S To scroll through a text message Press S and then SELECT (+) Press keypad keys and then OK (+) scroll through and select items in a list Press S to scroll to a phone number on a Web page, then press N Press * Press M enter requested information Tip: Press * to delete one letter at a time if you make a mistake.
Adjusting Your Settings You can adjust a wide variety of phone settings to suit your needs. Ring Styles Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert. You can select one of five different alert styles: w Loud ring y Vibrate t Silent x Soft ring u Ring and vibrate The alert setting indicator in your display shows the current alert style (see illustration on page 25).
Adjusting Your Settings Press 2 SELECT (+) To select the alert style The phone displays the Changed: Style message. Customize an Alert Style You can customize an alert style by changing the alerts used for specific events (such as incoming calls, text messages, etc.). Your phone includes a variety of preset alert tones and vibrations. Any changes you make are saved to the current alert style. Tip: This feature also lets you set the alert style’s ringer volume and keypad volume.
Adjusting Your Settings Press 4 SELECT (+) To select the alert The phone displays the Changed: Event Alert message. Use the My Tones Feature You can create up to 32 custom alert tones for your phone. The tones you create appear in the list of available alerts (see “Customize an Alert Style” on page 117).
Adjusting Your Settings Entering Notes To create a new tone, use the keypad keys to enter each note. Press a key multiple times to cycle through its available notes or options (pitch, octave, or length). The default setting for a new tone is a quarter note in octave two.
Adjusting Your Settings Enter a note as follows: Task Change the octave Action Set the new octave (1, 2, or 3) before selecting the note. The new octave applies to the note and all following notes until you change it again. Press a keypad key to enter a note. Select the note (required) Change a note to Enter a sharp or flat (# or b) after selecting a sharp or flat the note. Change a note’s length Add a rest Listen to a new tone as you compose it 120 Some sharps and flats are played as standard notes.
Adjusting Your Settings Example Press the following keys to play this sequence of notes and rests in octave three: C (quarter note), E flat (quarter note), half rest, and G (whole note): Press 1 111 2 222 3 3377 4 4400 5 4000 To set octave three enter a quarter note C enter a quarter note E flat enter a half rest enter a whole note G Phone Display 3 C Eb Rh Gw Playing a Tone Find the Feature M > Settings > Ring Styles > My Tones Press 1 S 2 M 3 S 4 SELECT (+) To scroll to the tone you want to play ope
Adjusting Your Settings Press 5 PLAY (+) or CANCEL (-) To play the tone again return to the my tones list Editing a Tone You cannot edit the standard alert tones included with your phone.
Adjusting Your Settings Press 1 S 2 M 3 S 4 SELECT (+) 5 YES (-) To scroll to the tone you want to delete open the My Tones Menu scroll to Delete select Delete confirm the deletion Reminders A reminder is an alert that rings or vibrates every five minutes to notify you about a voicemail or text message that you have received, or a datebook event that you have scheduled.
Adjusting Your Settings Reordering Menu Items You can customize the order of the items in your phone’s main menu, depending upon your usage.
Adjusting Your Settings Press 4 CHANGE (+) To confirm the new function The key will have the new function whenever the phone is idle. Hands-Free Use Your phone includes an integrated two-way speakerphone for all hands-free applications. You can also purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.
Adjusting Your Settings Automatic Answer When you activate automatic answer and connect your phone to a car kit or headset, your phone automatically answers calls after two rings.
Adjusting Your Settings Power-Off Delay When your phone is connected to a car kit, you can set it to stay on for a specified time period after you switch off the ignition. This keeps your phone from draining your vehicle battery by staying on indefinitely, but leaves your phone on long enough that you do not have to re-enter your unlock code when you make short stops.
Adjusting Your Settings Charger Time When your phone is connected to a car kit, you can set it to charge itself for a specified time period after you switch off the ignition. This helps ensure that the phone battery gets fully charged while the vehicle is parked.
Data and Fax Calls A Motorola Original™ data kit or a Bluetooth™ wireless connection lets you transfer data between your phone and a computer or other external device. You can: • synchronize data between your phone and an external device with Starfish TrueSync® software, a Motorola accessory product. See the TrueSync user guide for more information. Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.
Data and Fax Calls Set Up a Cable Connection Attach a serial cable or Motorola Original USB cable to the phone and external device as follows. Your phone plays a short tone when the cable connects. Note: Check your computer or hand-held device to determine the type of cable you need. Attaching a Serial Cable Use the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer, Palm III device, or Palm V device to your phone. Do This 1 Plug the serial cable into the detachable head.
Data and Fax Calls Do This 2 With the Motorola logo and the phone both facing you, plug the detachable head into the phone’s accessory connector port. 3 Plug the other end of the cable into the serial interface connection on the external device and tighten the screws. Attaching a USB Cable Do This 1 Plug the end of the cable with the Motorola logo into the phone’s accessory connector port. Make sure that the logo and the phone are both facing you.
Data and Fax Calls Sending a Data or Fax Call You can connect your phone to a computer or hand-held device to send data or a fax from the connected device. Use this feature to transfer data from your computer onto another device, and to synchronize phonebook and datebook information between your phone, computer, and/or hand-held device.
Data and Fax Calls Use this feature to transfer data to your computer from another device. Set Up Your Phone Before you receive a data or fax call, you must configure your phone for the incoming call type and connect the phone to the device that will receive the call.
Data and Fax Calls Note: You cannot answer incoming voice calls when your phone is in data or fax mode. Any voice calls you receive are treated as unanswered calls. You must reset your phone to voice mode to return these calls. See “Reset Normal Voice Operation” on page 134 and. Transfer the Data or Fax Your phone notifies you when the data or fax call arrives, and transfers the call to the connected device. You must use the application running on the connected device to answer the call.
Data and Fax Calls Do This 3 Press SELECT (+) To reset your phone to make and receive regular voice calls Your phone also reverts to normal voice operations when you turn it off and then turn it back on.
Security Assigning a New Code or Password Your phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originally set to 000000 at the factory. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings.
Security Press 1 S 2 CHANGE (+) 3 keypad keys 4 5 6 7 8 OK (+) keypad keys OK (+) keypad keys OK (+) To scroll to the code or password you want to change select the code or password enter your old code If you do not know your code, see “If You Forget a Code or Password” on page 137.
Security Locking and Unlocking Your Phone You can lock your phone manually or set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it asks you to enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer. You can make emergency calls on your phone even when it is locked. See “Dialing an Emergency Number” on page 33.
Security Unlock Your Phone At the Enter Unlock Code prompt: Press 1 keypad keys To enter your four-digit unlock code 2 OK (+) The unlock code is originally set to 1234. If necessary, see “If You Forget a Code or Password” on page 137. unlock your phone Locking and Unlocking Your Keypad You can lock your phone keypad to prevent accidental use.
Security Restricting Calls You can stop all incoming and/or outgoing calls, or you can restrict outgoing calls to the numbers stored in your phonebook. Notes: • You can still place calls to emergency numbers when outgoing calls are restricted. • Your phone still receives incoming text messages when incoming calls are restricted.
Security The phonebook application is not locked when you restrict outgoing calls to numbers stored in the phonebook. To prevent a user from adding (and then calling) a new phonebook entry, you may want to lock the phonebook application under these circumstances. See the “Lock Application” item on page 63.
Troubleshooting Check these questions first if you have problems with your phone: Question Is your phone set up correctly? Answer Press M #. If you do not see your phone number, contact your service provider. Is your battery The battery level indicator should have charged? Do you at least one segment showing (C). If see B in the it does not, recharge your battery. (See display? “Charging the Battery” on page 21 and “Battery Use” on page 29.) Does the handset Make sure that your antenna is fully extended.
Troubleshooting Question Has the phone been damaged, dropped, or gotten wet? Was a non-Motorola battery or battery charger used? Answer Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories. The following refer to specific problems: Problem My phone was stolen. To whom should I report this? I forgot my password.
Troubleshooting Problem The display says: Enter Unlock Code. How do I unlock my phone? My phone asks for an unlock code when I try to open a feature. My phone does not ring. My phone rings even though I selected the Silent (or Vibrate) alert style. 144 Solution Enter the factory-preset unlock code (1234), or the last four digits of your phone number. (See “Locking and Unlocking Your Phone” on page 138.
Troubleshooting Problem I tried to place a call and heard an alternating high/ low tone. I cannot send/ receive calls. My phone has poor reception and drops calls. Solution Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display says Ready before making a call. Make sure that your antenna is fully extended and that you have a phone signal (see the “Signal Strength Indicator” item on page 25).
Troubleshooting Problem I cannot hear others on my phone. I cannot open my inbox. How do I see the calls I sent or received? Solution While on a call, press the upper volume key on the left side of your phone. Your phone display should show the volume increasing. Also, make sure that your phone’s earpiece is not blocked by its carrying case. Before you can use text or information services messages, you must set up the appropriate inbox. See “Setting Up the Text Message Inbox” on page 95.
Troubleshooting Problem My phone will not send voicemail commands, passwords, or other codes. Solution Your phone sends commands and passwords as DTMF tones. You can set your phone’s DTMF tones to be Long, Short, or Off. If you have trouble sending numbers, try changing your DTMF setting. 1 From the idle display, press: M > Settings > Other Settings > Initial Setup > DTMF 2 Press S to scroll to Long or Short (some analog networks may not recognize short tones). My phone’s display is too dark.
Troubleshooting Problem My battery didn’t last as long as I expected. What can I do to extend battery life? I am unable to record a voice note, voice name, or voice shortcut Solution Your battery’s performance is affected by charge time, feature use, temperature changes, and other factors. For tips on extending your battery life, see “Battery Use” on page 29. Try moving to a quieter location to make your voice recording.
Troubleshooting Problem My phone beeped when I attached the data cable, but my data and fax applications don’t work. Solution You must be in an area with digital coverage. Check your phone’s display for the digital signal indicator (F). Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case. Also, remember that data and fax transmission usually requires a subscription.
Troubleshooting Problem I launched the micro-browser but the display says: Service Not Available. I launched the micro-browser but the display says: Data Server Unavailable. 150 Solution You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator (F). If you do not see the indicator, you may be in an area that has only analog service or no service at all.
Programming Instructions Follow this procedure if you need to program your phone’s phone number or system ID. Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure.
Specific Absorption Rate Data This model phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the U.S. Federal Communications Commission for the United States and by Health Canada for Canada. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca 1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesAdditional Health and Safety Information FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown— about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.
What kinds of phones are in question? Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF— and the person's head.
First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day. For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones.
National Cancer Institute is expected to bear on the accuracy and repeatability of these results.1 2 Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes.
performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.3 2 In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use.
each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway.
industry to take a number of steps to assure public safety.
factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.
World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: http://www.fda.gov/cdrh/consumer/ 1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors.
Warranty Limited Warranty for Motorola Personal Communications Products and Accessories Purchased in the United States and Canada I.
Warranty II. What the Period of Coverage Is Subject to the following exceptions, one year from the date the Products are purchased by the first end-user: • 90-Day Warranty Exception. The warranty is for 90 days for: (a) any software tangibly embodied in media or (b) any accessories for two-way radios that are covered by this warranty, as described in Section I, above. • Limited Lifetime Warranty Exception.
Warranty reconditioned/refurbished/pre-owned or new Products or parts. No software updates are provided. V. How to Get Warranty Service PLEASE CALL US — DO NOT SHIP: USA Cellular 1-800-331-6456 Paging 1-800-548-9954 FRS Radios 1-800-353-2729 TTY (Text Telephone) 1-888-390-6456 Canada All Products 1-800-461-4575 TTY (Text Telephone) 1-888-390-6456 Accessories and software—call the number designated for the product with which they are used.
Warranty information is needed, please contact us at the telephone number listed above. VI. What This Warranty Does Not Cover • Products that are operated in combination with ancillary or peripheral equipment or software not furnished or otherwise certified by Motorola for use with the Products (“ancillary equipment”), or any damage to the Products or ancillary equipment as a result of such use.
Warranty (c) nonconforming or non-Motorola housings or parts. Any of these voids the warranty. • Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping the Products onto hard surfaces; (d) contact with water, rain, extreme humidity or heavy perspiration; (e) contact with sand, dirt or the like; or (f) contact with extreme heat, or spills of food or liquid.
Warranty given in lieu of all other express warranties. Implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, are given only if specifically required by applicable law. Otherwise, they are specifically excluded. No warranty is made as to coverage, availability, or grade of service provided by the Products, whether through a service provider or otherwise.
Warranty infringe a United States patent.
Warranty To obtain information on Motorola Personal Communications Products, including warranty service, accessories and optional Extended Warranties on selected Products, please call: USA Cellular 1-800-331-6456 Paging 1-800-548-9954 FRS Radios 1-800-353-2729 TTY (Text Telephone) 1-888-390-6456 Canada All Products 1-800-461-4575 TTY (Text Telephone) 1-888-390-6456 Accessories and software—call the telephone number designated above for the product with which they are used.
Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
Index A accessories optional 11, 90, 110, 125, 129 standard 19 accessory connector port 1 Add Digits feature 70 alert creating 118–123 defined 116 indicators 27, 116 reminders, turning on/off 123 type, selecting 117–118 alert setting indicator defined 27, 116 illustration 25 alert style customizing 117–118 defined 116 setting 116–117 animation 66 antenna 1, 22 application, locking 63 appointments.
Index call (continued) alert type, selecting 117–118 alert, creating 118–123 answer options 63 answering 23 call waiting 39 calling card 37 canceling 34 data call 132–135 datebook, opening 41 deleting 68–70 dialed calls list 38, 41, 68–70 dialing 22–23 dialing a recent call 68–70 emergency number 33 ending 23 fax call 132–135 ignoring 34 in-call timer 62 incoming call type, setting 133–135 message center, accessing 41 muting 40 placing 22–23 prefix digits, inserting 37 received calls list 38, 41, 68–70 174
Index clock defined 26 illustration 25 codes changing 136–137 default 136 if you forget a code/password 137 computer connecting to phone 129–131 synchronizing data 81, 129 contrast, display 66 cursor 45–46 customer service, calling 58 customizing the menu 124 D data call connecting to external device 129–131 incoming call format, setting 133–135 receiving 132–135 sending 132 date, setting 65 datebook adding an event 86 alarm 86 calendar 83 datebook (continued) changing event information 87 copying an event
Index drafts folder 59 DTMF tones 41, 66, 69, 70, 147 E earpiece illustration 1 volume, adjusting 28 email address, storing in phonebook 75–77 email, sending 79–80, 99–101 emergency number 33 end key functions 1, 23 menu functions 42 ending a call 23 Enter Unlock Code message 137, 139 Entry Method menu 52 event alert 117–118 external device connecting to phone 129–131 synchronizing data 81, 129 F factory settings, resetting 66 176 fax call connecting to external device 129–131 incoming call format, sett
Index I idle display, defined 24 ignoring a call 34 in use indicator defined 26 illustration 25 inbox, text message 95–96 in-call timer 62 incoming call canceling 34 ignoring 34 terminating 34 type, setting 133–135 Incoming Call message 32 indicators alert setting 25, 27, 116 battery level 21, 25, 26 digital/analog signal 25 in use 25, 26 menu 24, 25, 26 message waiting 25, 26, 96, 97 missed call 32 ring alert 27, 116 roam 25, 26 signal strength 25 silent alert 27, 116 vibrate alert 27, 116 voice message wait
Index keypad answering calls 63 locking and unlocking 63, 139 volume, setting 117 L language, setting 66 Last Calls Menu opening 69 options 70 left soft key customizing 124–125 functions 1, 24, 42 lock applications 63 keypad 63, 139 phone 138–139 voice notes 112 lock application feature 63 loud ring alert 27, 116 M making a call 22–23 master clear 66 master reset 66 Memory is Full! message 97 Memory is Low! message 97 178 menu Browser Menu 115 customizing 124 Datebook Menu 83, 84, 85 Dialing Menu 71 e
Index message (continued) drafts folder 59 inbox setup, text message 95–96 locking, text 97–99 outbox 59, 103 quick note 101–103 reading, text 97–99 receiving, text 96–97 reminders, receiving 93, 96 reminders, turning on/off 123 sending 37, 99–101 status 103 text 95–103 voicemail 93–94 message waiting indicator defined 26 displayed 96 flashing 97 illustration 25 micro-browser browser alerts 59 Browser Menu 115 calling a phone number 115 defined 114 functions 115 go back to previous page 115 starting 114 micro
Index P passwords.
Index phonebook (continued) sending an email 79–80 sorting entries 82 speed dial number 34, 74, 76–77 speed dial, using 34–35 storing an entry 75–77 synchronizing entries 81, 129 voice name entry 77–78 voice name indicator 74 Phonebook Menu 74 PIN code, dialing automatically 65 power key 1, 22 predictive text entry activating 52 capitalization 55 deleting text 56 entering numbers 56 entering words 53–55 punctuation 55 Q quick dial changing number(s) 64 using 58 quick note defined 95 sending 101–103 Quick N
Index ringer setting 116–117 volume, adjusting 28, 117 roam indicator defined 26 illustration 25 S scroll feature 65 scroll key 42 security code changing 136–137 send key 1, 23, 68 sending a call 22–23 short message service. See text message shortcuts creating 105–106 standard 104 using 107 signal strength indicator defined 25 illustration 25 silent alert indicator 27, 116 SMS.
Index text (continued) entering from keypad 47–56 entry mode, changing 47 flashing cursor 45 iTAP software predictive text entry 52–56 numeric mode 47 symbol chart 52 symbol mode 51–52 tap method 48–50 text message defined 95 deleting 97–99 dialing number from 36 drafts folder 59 inbox setup 95–96 locking 97–99 outbox 59 quick note 101–103 reading 97–99 receiving 96–97 reminders 96 sending 37, 99–101 status 103 text mode, changing 47 Text Msg Menu 98–99 three-way call 39–40 time, setting 65 timers described
Index voice message waiting indicator 25, 26, 93, 94 voice name defined 77 phonebook indicator 74 recording 77–78 voice note defined 108 deleting 113 locking and unlocking 112 playback controls 111 playback screen 110 playing 109–111 recording 108 viewing voice notes list 109 Voice Notes Menu 109, 110, 111 voice shortcut creating 105–106 defined 105 using 107 voicemail listening to 94 number, storing 93 receiving 93–94 reminders, turning on/off 123 voice message waiting indicator, turning off 94 184 volume ea
✂ Wireless Phone Safety Tips “Safety is your most important call!” Your Motorola wireless telephone gives you the powerful ability to communicate by voice— almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When driving a car, driving is your first responsibility.
4 Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. 5 If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely.
✂ 9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.* 10 Call roadside assistance or a special non-emergency wireless assistance number when necessary.
For more information, please call 1-888-901-SAFE or visit the CTIA Web site at www.wow-com.com™ ITC00-011 188 ✂ Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.
DIGITAL WIRELESS TELEPHONE 8988485L01-O
