User guide

214
DSL
Sync
Unlit
1. Make sure the you are using the correct cable. The DSL cable is the thin-
ner standard telephone cable.
2. Make sure the DSL cable is plugged into the correct wall jack.
3. Make sure the DSL cable is plugged into the DSL port on the 2200- and
3300-series DSL Gateway.
4. Make sure the DSL line has been activated at the central office DSLAM.
5. Make sure the 2200- and 3300-series DSL Gateway is not plugged into
a micro filter.
EN Link Unlit
Note: EN Link light is inactive if only using USB.
1. Make sure the you are using the Ethernet cable, not the DSL cable. The
Ethernet cable is thicker than the standard telephone cable.
2. Make sure the Ethernet cable is securely plugged into the Ethernet jack
on the PC.
3. If plugging a 2200- and 3300-series DSL Gateway into a hub the you
may need to plug into an uplink port on the hub, or use an Ethernet
cross over cable.
4. Make sure the Ethernet cable is securely plugged into the Ethernet port
on the 2200- and 3300-series DSL Gateway.
5. Try another Ethernet cable if you have one available.
EN Traffic Unlit
1. Make sure you have Ethernet drivers installed on the PC.
2. Make sure the PC’s TCP/IP Properties for the Ethernet Network Control
Panel is set to obtain an IP address via DHCP.
3. Make sure the PC has obtained an address in the 192.168.1.x range.
(You may have changed the subnet addressing.)
4. Make sure the PC is configured to access the Internet over a LAN.
5. Disable any installed network devices (Ethernet, HomePNA, wireless)
that are not being used to connect to the 2200- and 3300-series DSL
Gateway.
USB
Active
Unlit
Note: USB Active light is inactive if only using Ethernet.
1. Make sure you have USB drivers installed on the PC.
2. Make sure the PC’s TCP/IP Properties for the USB Network Control
Panel is set to obtain an IP address via DHCP.
3. Make sure the PC has obtained an address in the 192.168.1.x range.
(You may have changed the subnet addressing.)
4. Make sure the PC is configured to access the Internet over a LAN.
5. Disable any installed network devices (Ethernet, HomePNA, wireless)
that are not being used to connect to the 2200- and 3300-series DSL
Gateway.
DSL
Traffic
Unlit
Launch a browser and try to browse the Internet. If the DSL Active light still
does not flash, then proceed to Advanced Troubleshooting below.