User guide

82 PageWriter 2000X User’s Guide
Why do I keep getting reminder alerts?
Reminder alerts notify you of unread messages waiting in your
inbox. Check each of your inboxes (Main, Information Service,
Personal) for unread messages. Read the messages or disable the
unread message alert. For more information, see “To enable/dis-
able the unread message alert:” on page 48.
Why does my pager keep alerting me to the same
message?
Your PageWriter 2000X Two-Way Wireless Communications Cen-
ter sometimes receives garbled messages from the paging service
provider. If you have read a garbled message and checked the Alert
for improved msg? box, your pager will update the message when
a less garbled version is received from the paging service provider.
Your pager then alerts you to the change. If the updated version
also contains garbled text, your pager will accept additional up-
dates and notify you of each change.
If you have chosen not to be alerted, but have not deleted the
message, your pager will update the message without notifying
you.
If you have deleted a garbled message, you will not receive a new
message alert for any improved message transmissions.
Why are my incoming messages placed in the
wrong inbox?
Two situations can cause a message to be placed in the wrong inbox:
• The text string you identified as your filter when setting up
the routing rules for your inbox might be too common. Any
message containing the text string you indicated will be
directed to the inbox using that filter. Detailed message filters
will help limit misrouted messages.
• If more than one inbox is assigned the same filter (text string),
the incoming message is sent to the first inbox that contains
the matching text string. Check the filters for each inbox. See
“To assign routing rules:” on page 41.
Why does the sending of my messages fail?
Ensure that you have Full Service transmission. Reset the trans-
mission mode or, if you are out of transmission range, wait until
you are back in transmission range. Select Resend from the Outbox
to send your message.
Ä Some service providers limit the size of a message and if the
message is too big, it will fail to be sent.
PWContents.book Page 82 Thursday, July 8, 1999 11:57 AM