User's Guide

Troubleshooting
Troubleshooting
If your HiFi Microphone (HiFi Mic) is not functioning properly, refer to the sections below for
possible remedies.
If you have no reception...
l Check that the power switch on the transmitter is on (see page 25).
l Check that the transmitter battery is charged (see page 27).
l Check the connection between the DVR and the base (see page 17).
l Check that the transmitter and the base are synced, have a good connection, and that the
transmitter has a strong signal from the base (see page 27).
Tip: If your HiFi Mic still has no reception after trying all of the above steps, contact
Motorola Solutions Customer Service for assistance.
If you have poor reception, static, or noise...
l Check the location of the antenna (see page 35).
l Check the antenna connection on the base (see page 16).
l Check that the transmitter and the base are synced, have a good connection, and that the
transmitter has a strong signal from the base (see page 27).
l If you have two HiFi Mics in the vehicle, check whether one of them is unused and NOT docked in
its base (see page 33).
Tip: If your HiFi Mic still has poor reception, static, or noise after trying all of the
above steps, contact Motorola Solutions Customer Service for assistance.
If the transmitter does not respond to or synchronize with
the base...
l Check that the base and transmitter have the Motorola Solutions branding to verify base and
transmitter compatibility.
l Check that the transmitter battery is charged (see page 27).
l Check the connection between the DVR and the base (see page 17).
l Check that the power switch on the transmitter is on (see page 25), turn it off and back on, and
then try again to sync the transmitter and the base (see page 30).
HiFi Microphone
HiFi Microphone User Guide
WGD00181, Revision A
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