Installation Manual

Table Of Contents
Appendix B
Replacement Parts Ordering
Related Links
Basic Ordering Information on page 121
Motorola Solutions Online on page 121
Mail Orders on page
122
Telephone Orders on page 122
Fax Orders on page 122
Parts Identification on page 122
Product Customer Service on page 123
B.1
Basic Ordering Information
Some replacement parts, spare parts, and/or product information can be ordered directly.
While parts may be assigned with a Motorola Solutions part number, this does not guarantee that they
are available from Motorola Solutions Radio Products and Solutions Organization (RPSO). Some parts
may have become obsolete and no longer available in the market due to cancellations by the supplier.
If no Motorola Solutions part number is assigned, the part is normally not available from Motorola
Solutions, or is not a user-serviceable part. Part numbers appended with an asterisk are serviceable by
Motorola Solutions Depot only.
Return to Process
Replacement Parts Ordering on page 121
B.2
Motorola Solutions Online
This section describes ways you can place your orders for the replacement parts.
Motorola Solutions Online users can access our online catalog at https://
businessonline.motorolasolutions.com.
To register for online access:
Have your Motorola Solutions Customer number available.
Go to https://businessonline.motorolasolutions.com and click Sign Up Now.
Complete the form and submit it.
Or, call 1-800-422-4210 (for U.S. and Canada Service Centers only).
Contact your BDM to complete the set-up. Registration is completed within 24 to 48 hours.
Return to Process
Replacement Parts Ordering on page 121
MN003557A01-AF
Replacement Parts Ordering
121