APX TWO-WAY RADIOS APX 2500, APX 5500, APX 6500, APX 7500, APX 8500 APX MOBILE O3 CONTROL HEAD USER GUIDE JANUARY 2021 © 2021 Motorola Solutions, Inc.
6875946M01-JP Contents Contents List of Tables............................................................................................................. 10 Software Version.......................................................................................................11 Chapter 1: Read Me First........................................................................................12 1.1 Notations Used in This Manual..................................................................................
6875946M01-JP Contents 5.1 Selecting a Zone....................................................................................................................32 5.2 Selecting a Radio Channel.................................................................................................... 32 5.3 Selecting a Channel by using Channel Search Button.......................................................... 32 5.4 Mode Select Feature.............................................................................
6875946M01-JP Contents 6.4.1 Making a Private Call from Contacts........................................................................46 6.4.2 Adding a New Contact Entry....................................................................................47 6.4.3 Deleting a Contact Entry.......................................................................................... 48 6.4.4 Adding a Contact to a Call List.................................................................................48 6.4.
6875946M01-JP Contents 6.11.6 Sending an Emergency Call (Trunking Only).........................................................61 6.11.7 Sending An Emergency Call With Hot Mic (Trunking Only)...................................61 6.11.8 Sending an Emergency Alarm with Emergency Call............................................. 62 6.11.9 Sending An Emergency Alarm and Call with Hot Mic............................................ 62 6.11.10 Sending a Silent Emergency Alarm....................................
875946M01-JP Contents 6.15.3.5 Erasing Encryption Keys.......................................................................... 77 6.15.3.6 Requesting an Over-the-Air Rekey.......................................................... 78 6.15.3.7 MDC OTAR (Conventional Only)............................................................. 78 6.15.3.8 Infinite UKEK Retention........................................................................... 79 6.15.3.9 Hear Clear...........................................
6875946M01-JP Contents 6.21.3 SmartConnect........................................................................................................ 92 6.21.4 SmartZone............................................................................................................. 92 6.21.5 Site Trunking Feature............................................................................................ 93 6.21.6 Locking and Unlocking a Site.........................................................................
6875946M01-JP Contents 6.29.10 Smart PTT (Conventional Only).........................................................................107 6.29.11 Transmit Inhibit.................................................................................................. 108 6.29.11.1 Enabling Transmit Inhibition.................................................................108 6.29.11.2 Disabling Transmit Inhibition................................................................ 108 6.29.
6875946M01-JP Contents V. WHAT THIS WARRANTY DOES NOT COVER:.................................................................. 125 VI. PATENT AND SOFTWARE PROVISIONS:.........................................................................126 VII. GOVERNING LAW:.............................................................................................................126 VIII. For Australia Only...............................................................................................................
6875946M01-JP List of Tables List of Tables Table 1: O3 Control Head Parts and Description .................................................................................. 18 Table 2: Text Entry Modes .................................................................................................................... 19 Table 3: Keypad Characters ..................................................................................................................20 Table 4: LED Indications ...................
6875946M01-JP Software Version Software Version All the features described in the following sections are supported by the software version R22.00.00 or later. See Accessing the Radio Information to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
6875946M01-JP Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. 1.1 Notations Used in This Manual Notations such as Warning, Caution, and Notice are used throughout the text in this publication.
6875946M01-JP Chapter 1: Read Me First 1.2.1 Cleaning the External Surface of the Radio Prerequisites: CAUTION: Do not use solvents to clean your radio. Spirits may permanently damage the radio housing. Do not submerge the radio in detergent solution. Procedure: 1 Combine 1 teaspoon of mild dishwashing detergent to 1 gallon of water (0.5% solution).
6875946M01-JP Chapter 1: Read Me First 1.3.5 SecureNet SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC Over-the-Air Rekeying (OTAR) feature allows you to perform OTAR activities on an MDC channel. 1.3.6 Over-the-Air Rekeying The Over-the-Air Rekeying (OTAR) feature allows the dispatcher to remotely reprogram encryption keys in the radio after a rekey request.
6875946M01-JP Chapter 1: Read Me First • Standard Conventional Scan. • Priority Operation. Up to 30 different talkgroups can be supported using conventional channels. A maximum of four talkgroups can be supported when Vote Scan channels are being used. Smart PTT is supported with this enhancement as Smart PTT prevents you from transmitting while other users are on the channel. NOTICE: User Selectable Talkgroups are not compatible with this Conventional Talkgroup Enhancement. 1.
6875946M01-JP Chapter 2: Preparing Your Radio for Use Chapter 2 Preparing Your Radio for Use This section provides simple instructions to prepare your radio for use. 2.1 Turning On the Radio Procedure: 1 Press the Power On/Off Button or the PTT button briefly to power on the radio. After a short time, the red, yellow, and green LEDs light up.
6875946M01-JP Chapter 2: Preparing Your Radio for Use Procedure: Press the Power On/Off Button to reset when the display shows Update done Please reset upon completion, or when the display shows Update failed Please reset when it fails to update. If the updates are incomplete, the radio runs the Maintenance Mode and the display shows Maintenance Mode Remote Device; promptly followed by other maintenance statuses again.
6875946M01-JP Chapter 3: Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. 3.1 O3 Control Head 1 2 3 4 5 6 7 8 9 10 11 12 17 16 15 14 13 Table 1: O3 Control Head Parts and Description Number Description 1 Orange Button This button is usually programmed as the Emergency button. 2 Power Button Press and hold to turn on/off your radio.
6875946M01-JP Chapter 3: Radio Controls Number Description 8 Screen Display 9 Microphone 10 Volume Rocker Press Up to increase the volume. Press Down to decrease the volume. 11 Home Button Press to return to the Home screen. 12 Keypad Use the keypad to enter alphanumeric characters for dialing, contact entries, and text messages. 13 Data Feature Button Press to enter the Text Messaging Service feature screen. Press and hold to enter the Inbox menu.
6875946M01-JP Chapter 3: Radio Controls Icon Description Text entry is in mixed case and with predicted words shown at the bottom of the screen. Text entry is in uppercase with predicted words shown at the bottom of the screen. Depending on the selected mode, each key press generates a different character of the alphabet. The following table shows the characters generated by each key in their supported modes. Table 3: Keypad Characters Key Mode Output 1 key Numeric/Uppercase/Lowercase 1.
6875946M01-JP Chapter 3: Radio Controls Key Mode Output Uppercase/Lowercase Toggle between mixed case mode, uppercase mode, and lowercase mode. * key Numeric/Uppercase/Lowercase Space # key Numeric/Uppercase/Lowercase Toggle between numeric and letter mode. 3.3 Programmable Features Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press.
6875946M01-JP Chapter 3: Radio Controls Monitor (Conventional Only) Monitors a selected channel for all radio traffic until the function is disabled. Multiple Private Line (Conventional Only) Allows you to access the Multiple Private Line lists. Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list. Phone Call Allows you to make and receive calls similar to standard phone calls.
6875946M01-JP Chapter 3: Radio Controls Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu. TMS Quick Text Selects a predefined message. User Allows you to log on to the server with a personally identifiable user name. Virtual Partner Enables the Virtual Partner feature and allows you to perform queries using ViQi. Zone Down Toggles downward through the zones in the radio. Zone Select Selects a zone from the switch. Zone Up Toggles upward through the zones in the radio.
6875946M01-JP Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. 4.1 LED Indications The Status LED shows the operational status of your radio. Table 4: LED Indications Indication Status Solid red Radio is transmitting. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error.
6875946M01-JP Chapter 4: Status Indicators Icon Description The radio has roamed to and is currently registered to a foreign system. Direct On Radio is configured for direct radio-to-radio communication (during conventional operation only). Off Radio is connected with other radios through a repeater. Selected channel is being monitored (during conventional operation only). In-Call User Alert feature is enabled.
6875946M01-JP Chapter 4: Status Indicators Icon Description User Login Indicator (IP Packet Data) On User is associated with the radio. Blinking Device registration or user registration with the server failed due to an invalid username or pin. Inverted User successfully logged in to the secured IP Packet Data. Data activity is present. Steady – LTE system is available and connected. Blinking – ARS user login failed while in LTE system. The radio is receiving LTE signal.
6875946M01-JP Chapter 4: Status Indicators 4.3 TMS Status Icons The following icons appear on the radio display when you send and receive text messages. Table 5: TMS Status Icons Icon Description The Inbox is full. The text message is sent. The text message cannot be sent. The selected text message in the Inbox is not read. The selected text message in the Inbox is read. Compose a message with normal priority and without a request for a reply.
6875946M01-JP Chapter 4: Status Indicators Icon Description Mobile number added to a Call List. Landline phone number. Landline phone number added to a Call List. Incoming call or data. Outgoing call or data. 4.5 Intelligent Lighting Indicators This feature temporarily changes the display bar color and the alert text background color of the radio to help signal that a radio event has occurred.
6875946M01-JP Chapter 4: Status Indicators You Hear Tone Name Heard Time-Out Timer Warning Four seconds before time-out. No ACK Received When radio fails to receive an acknowledgment. Individual Call Warning Tone When radio is in an individual call for greater than six seconds without any activity. Time-Out Timer Timed Out After time-out. Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed.
6875946M01-JP Chapter 4: Status Indicators You Hear Tone Name Heard Two HighPitched Tones GPS Fails When the GPS fails or loses signal. Ringing Fast Ringing When system is searching for the target of the Private Call. Enhanced Call Sent When waiting for the target of the Private Call to answer the call. Phone Call Received When a land-to-mobile phone call is received. Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been received.
6875946M01-JP Chapter 4: Status Indicators You Hear You See When Notes A HighPitched Tone – When you release the PTT button. The radio indicates to the landline party that the caller may begin talking. NOTICE: You have the option of sending additional digits (overdial), such as an extension number, credit card, or PIN numbers to the phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected, is sent to the phone system.
6875946M01-JP Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. 5.1 Selecting a Zone When and where to use:A zone is a group of channels. Procedure: • Select a zone using the radio menu Zone: a. or to Zone and press the Menu Select button directly below Zone. b. or to the required zone, or use the keypad to enter the zone number. c. Press or the PTT button to confirm the selected zone number. 5.
6875946M01-JP Chapter 5: General Radio Operation • or to ChSr and press the Menu Select button directly below ChSr. A blinking cursor appears on the Channel Search screen. 2 Use the keypad to type or edit your channel name. 3 To initiate searching, press the Menu Select button directly below ChSr once the entry is done. To exit this procedure, press the Menu Select button directly below Cncl . One of the following scenarios occurs: • The display shows Searching.
6875946M01-JP Chapter 5: General Radio Operation 2 Press and hold the button you desire to program. You hear a short, medium-pitched tone when the zone and channel is saved. NOTICE: Short press of the programmed button changes your current transmission to the zone and channel programmed in this button. 5.5 Receiving and Responding to a Radio Call Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls.
6875946M01-JP Chapter 5: General Radio Operation When and where to use: When you receive a Private Call, you hear two alert tones and the LED blinks green. Procedure: 1 Press the Menu Select button directly below Resp within 20 seconds after the call indicators begin. If the caller alias is in the call list, the display shows the caller alias during the call. If the caller name is not in the call list, the display shows the caller ID. 2 Press and hold the PTT button to talk.
6875946M01-JP Chapter 5: General Radio Operation • Use the Mode Rocker to select the channel with the desired talkgroup. 2 Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The radio shows different indicators based on the system the radio is configured. • For ASTRO Conventional system, the LED lights up solid red. The display shows the talkgroup alias or ID. • For Trunking system, the LED lights up solid red.
6875946M01-JP Chapter 5: General Radio Operation 5.6.3 Making a Telephone Call (Trunking Only) This feature allows you to make calls similar to standard phone calls to a mobile or landline phone. Procedure: 1 Perform one of the following actions: • To access this feature using a preprogrammed button, press the preprogrammed Phone Call button to dial the preprogrammed phone number. Proceed to step 4. • or to Phon, and press the Menu Select button directly below Phon.
6875946M01-JP Chapter 5: General Radio Operation 5.8.1 Monitoring a Channel Procedure: • Monitoring a Channel in Conventional Modes: a. Lift the microphone off the hook. b. Listen for activity on that channel. c. Adjust the Volume Rocker if necessary. d. If you hear no activity, press and hold the PTT button to start your conversation. • Monitoring a Channel in Trunked Modes: a. Lift the microphone off the hook. b. Press the PTT button. c.
6875946M01-JP Advanced Features Chapter 6 Advanced Features This chapter explains the operations of the features available in your radio. 6.1 ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone. NOTICE: This feature is a selling feature.
6875946M01-JP Chapter 6: Advanced Features Query Examples "Can I get my exact location?" "Am I still at the ?" NOTICE: ViQi will ask for more information to complete the query. Target Location "Where is ? "Tell me where is. NOTICE: ViQi will ask for more information to complete the query. 6.1.1 Using ViQi Virtual Partner Prerequisites:See ViQi on page 39 for the queries supported by this feature. To perform queries you are required to log in to CommandCentral.
6875946M01-JP Chapter 6: Advanced Features 6.2.2 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy. 6.2.2.1 Receiving a Selective Call When and where to use:When you receive a Selective Call, you hear two alert tones and the yellow LED illuminates while the green LED blinks. The call received icons blinks and the display shows Call received. The speaker unmutes.
6875946M01-JP Chapter 6: Advanced Features 6.2.3 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel. NOTICE: Encryption keys are associated to talkgroups. When talkgroups are associated, encryption keys are changed by changing the active talkgroup. See Secure Operations on page 75 for more information. 6.2.3.
6875946M01-JP Chapter 6: Advanced Features If no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge. 4 Press to return to the Home screen. No traffic is heard on trunked channels while Status Call is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until you press or the PTT button. 6.2.
6875946M01-JP Chapter 6: Advanced Features Select Disabled Select-disabled radios cannot change channels while dynamically regrouped. The radio is forced to remain on the dynamic-regrouping channel. The Scan and Private Call features are unavailable when your radio is Select Disabled. 6.2.6.2 Requesting a Reprogram (Trunking Only) This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment.
6875946M01-JP Chapter 6: Advanced Features If you have selected Exit without selecting any Dynamic Zone Channels list, the display returns to Home screen without any changes. 6.2.7.2 Saving a Channel in the Dynamic Zone from List Selection Prerequisites:To perform this operation, the radio must be in the Dynamic Zone. Procedure: 1 or to ZnPr. Press the Menu Select button directly below ZnPr to enter the Program Zone screen. 2 Press the Menu Select button directly below Edit.
6875946M01-JP Chapter 6: Advanced Features When remote monitor feature is activated, the audio transmission can be configured in CPS to route the audio to the radio internal microphone, wired RSM microphone, or Bluetooth wireless microphone. In life-threatening or critical situations, the system administrator can remotely monitor any audible activity surrounding the targeted radio. 6.4 Contacts This feature provides “address-book” capabilities on your radio.
6875946M01-JP Chapter 6: Advanced Features 7 Press the PTT button to initiate the call. During the call, the display shows the subscriber alias. 8 Press and hold the PTT button to talk. Release the PTT button to listen. The LED lights up solid red when the PTT button is pressed. If there is no voice activity for a preprogrammed period, the call ends. If the call reaches the maximum ring time, the call ends. 6.4.
6875946M01-JP Chapter 6: Advanced Features 6.4.3 Deleting a Contact Entry Procedure: 1 or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. 2 or to the entry you want to delete and press the Menu Select button directly below Optn . 3 or to Del and press the Menu Select button directly below Sel . The display shows confirm del?.
6875946M01-JP Chapter 6: Advanced Features 3 4 or to Edit and press the Menu Select button directly below Sel . or to the entry alias you wish to change and press the Menu Select button directly below Edit . A blinking cursor appears. 5 Use the keypad to edit the name and press the Menu Select button directly below OK once you have finished. The display returns to the Edit Contact screen. 6 Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts.
6875946M01-JP Chapter 6: Advanced Features 6 Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts. 6.5 Scan Lists Scan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel/group.
6875946M01-JP Chapter 6: Advanced Features • Press the Menu Select button directly below Rcl to view the next member of the scan list. 4 Perform one of the following actions to select another channel that you want to add or delete then repeat step 3. Otherwise, proceed to the next step. • or to the desired channel. • Use the keypad to enter the desired channel name. • Use the Mode Rocker to select the channel. 5 Press to exit scan list programming and return to the Home screen.
6875946M01-JP Chapter 6: Advanced Features 6.6 Scan This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended. 6.6.1 Turning Scan On or Off Procedure: Perform one of the following actions: • Press the preprogrammed Scan button to initiate or stop scan. • or to Scan and press the Menu Select button directly below Scan.
6875946M01-JP Chapter 6: Advanced Features 6.6.4 Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, perform one of the following actions: • Stop and restart a scan. • Mode change to another channel and back to the original channel. • Turn off the radio and then turn it on again. 6.6.
6875946M01-JP Chapter 6: Advanced Features 6.7 Call Alert Paging This feature allows your radio to work like a pager. If other users are away from their radios or if they are unable to hear their radios, you can send them an individual call alert page. You can also verify if a radio is active on the system.
6875946M01-JP Chapter 6: Advanced Features c. or to select the required ID. d. Press the PTT button to send the page. The display shows Paging... or . If the call alert page is sent successfully, you hear four high-pitched tones and the display shows Ack received. The radio returns to the Home screen. If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below OK to return to the main screen of Contacts.
6875946M01-JP Chapter 6: Advanced Features a. or to Rcnt. b. Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen. or c. to scroll through the list. d. To view the recent Emergency calls, press the Menu Select button directly below Emer. Press the Menu Select button directly below All to view back all recent calls. e. To return to the Home screen, press the Menu Select button directly below Exit, press or the PTT button. , 6.8.
6875946M01-JP Chapter 6: Advanced Features e. To return to the previous screen, press the Menu Select button directly below Back. f. To return to the Home screen, press the Menu Select button directly below Exit. • Saving the recorded calls using the preprogrammed Record Playback button: a. Long press the preprogrammed Record Playback button to save the recorded calls. Radio displays Audio Saved momentarily. Radio plays the saved call automatically if call saving is successful.
6875946M01-JP Chapter 6: Advanced Features Procedure: 1 or to scroll to the VMut and press the Menu Select button directly below VMut. Voice transmission is muted. 2 To turn off the feature, press the Menu Select button directly below VMut or the VMut preprogrammed button again. Pressing the Menu Select button directly below VMut or the VMut programmed button momentarily toggles between Voice mute on and Voice mute off.
6875946M01-JP Chapter 6: Advanced Features • Emergency Alarm with Emergency Call • Silent Emergency Alarm Only one of the Emergency modes can be assigned to the Emergency button or the Emergency footswitch. Your radio is also programmed to operate in one of the following conditions: Tactical/Non-Revert The radio sends an emergency alarm and/or makes an emergency call on the current channel.
6875946M01-JP Chapter 6: Advanced Features 6.11.4 Exiting Emergency as Supervisor (Trunking Only) Radios configured as Supervisor are able to cancel emergency mode of other radios. The dispatch console must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.
6875946M01-JP Chapter 6: Advanced Features 6.11.6 Sending an Emergency Call (Trunking Only) When and where to use:This feature gives your radio priority access to a talkgroup. Procedure: 1 Press the preprogrammed Emergency button. One of the following scenarios occurs: • A tone sounds and the display alternates Emergency and the home display. • You hear a short low-pitched tone to indicate that the selected channel does not support emergency and rejects to launch emergency mode.
6875946M01-JP Chapter 6: Advanced Features 6.11.8 Sending an Emergency Alarm with Emergency Call When and where to use: This feature gives your radio priority access on a channel for conventional system, and to a talkgroup for trunking system. If the radio has both emergency call and alarm features enabled, it automatically proceeds to the call mode after the alarm is acknowledged. Procedure: 1 Press the preprogrammed Emergency button. The display alternates Emergency and the home display.
6875946M01-JP Chapter 6: Advanced Features 6.11.10 Sending a Silent Emergency Alarm When and where to use:This feature allows you to send an Emergency Alarm to the system without triggering any audio or visual indicators. This activated microphone state is also known as “hot mic”. NOTICE: If you press the PTT button during hot mic, and continue to press it after the hot mic duration expires, the radio continues to transmit until you release the PTT button.
6875946M01-JP Chapter 6: Advanced Features • Impact Detected condition continues for the time duration defined in the Post-Alert Timer field. When the timer expires, radio enters into Emergency mode. Radio displays Emergency on the screen. • Radio enters Emergency mode immediately and displays Emergency on the screen. NOTICE: If the radio is programmed with Silent Emergency, the radio inhibits the alert tone and visual alert associated with the emergency feature.
6875946M01-JP Chapter 6: Advanced Features 6.13.1 Selecting or Changing the ARS Mode When and where to use: The following methods are options on how to select or change the ARS Mode. The result of all the methods is the same. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: • Selecting or Changing the ARS mode using the radio menu: a. Press and hold or to Chan . b. Press the Menu Select button directly below Chan .
6875946M01-JP Chapter 6: Advanced Features You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message. NOTICE: Valid characters for a username entry are capital letters (A–Z), small letters (a–z), numbers (0–9), symbols (*, #, -, /), and the space character. The maximum length for a username is eight characters.
6875946M01-JP Chapter 6: Advanced Features • Wait for the logged in confirmation screen. If the login process is successful, the display shows the successful user login indicator (IP indicator) icon and Logged in, with Logt and Exit. NOTICE: To cancel the login process and return to the initial user login screen, press the Menu Select button directly below Cncl. 6.13.2.2 Logging Out Prerequisites:Once the data application registration is completed, you can log out.
75946M01-JP Chapter 6: Advanced Features 2 or to TMS. 3 Press the Menu Select button directly below TMS to access the TMS feature screen. or 4 to scroll through the main menu options. 6.14.2 Composing and Sending a New Text Message Procedure: or 1 to TMS. 2 Press the Menu Select button directly below TMS to access the TMS feature screen. 3 Perform one of the following actions: • • 4 or to Compose and press the Menu Select button directly below Sel.
6875946M01-JP Chapter 6: Advanced Features Quick Text messages are messages that are predefined and usually consist of messages that are used most frequently. Each Quick Text message has a maximum length of 50 characters. Procedure: 1 Perform one of the following actions: 2 • To access this feature using the preprogrammed button, press the preprogrammed Quick Text button and proceed to step 4. • To access this feature using the menu, proceed to the next step.
6875946M01-JP Chapter 6: Advanced Features 6.14.4 Priority Status and Request Reply of a New Text Message Before sending your message, you can append a priority status and/or a request reply to your message. 6.14.4.1 Appending a Priority Status to a Text Message Prerequisites:Ensure that an outgoing message is composed to allow you to perform this procedure. See Composing and Sending a New Text Message on page 68 for more information.
6875946M01-JP Chapter 6: Advanced Features Procedure: 1 Press the Menu Select button directly below Optn . 2 or to RqRp and press the Menu Select button directly below RqRp to remove the reply status icon. The display shows the normal message icon on the label bar. 6.14.4.5 Appending a Priority Status and a Reply Request to a Text Message Prerequisites:Ensure that an outgoing message is composed to allow you to perform this procedure.
6875946M01-JP Chapter 6: Advanced Features When the new message icon appears and the display shows momentary New msg, press the Menu Select button directly below TMS to access the Inbox. The display shows a list of aliases or IDs, with the sender of the latest received message on top. 6.14.4.8 Viewing a Text Message from the Inbox When and where to use:The Inbox can hold up to 30 messages. NOTICE: or to read the message if the content fills more than one screen.
6875946M01-JP Chapter 6: Advanced Features • or to List and press the Menu Select button directly below Sel for a predefined message. • or to scroll through the list of predefined messages and press the Menu Select button directly below Sel to select the required message. One of the following scenarios occurs: • A blinking cursor appears on the Compose screen. • The predefined message appears on the Compose screen, with a blinking cursor at the end of it.
6875946M01-JP Chapter 6: Advanced Features 6.14.4.11.1 Viewing a Sent Text Message Procedure: 1 Perform one of the following actions: • Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen. • or to TMS and press the Menu Select button directly below TMS to access the TMS feature screen. 2 or to Sent and press the Menu Select button below Sent. The display shows a list of aliases or IDs, with the recipient of latest sent message on top.
6875946M01-JP Chapter 6: Advanced Features 6.14.4.12 Deleting Text Messages Procedure: 1 From the Inbox, Draft, or Sent screen, or to scroll through the messages. 2 Press the Menu Select button directly below Del to view the delete options. 3 Perform one of the following actions: • Press the Menu Select button directly below Curr to delete the current message. • Press the Menu Select button directly below All to delete all the messages. 6.
6875946M01-JP Chapter 6: Advanced Features 6.15.3.1 Loading Encryption Keys Prerequisites: • Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1 Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out. NOTICE: If the Multi-system Over-the-Air Rekeying feature is in use, the ASTRO profile name is displayed below Keyloading. 2 Press Target→Load.
6875946M01-JP Chapter 6: Advanced Features 3 or to scroll through the encryption keys or use the keypad to enter the number of the desired key. 4 Perform one of the following actions: • Press the Menu Select button directly below Sel to save the newly selected key and return to the Home screen. • Press , the PTT button, or the Menu Select button directly below Exit. NOTICE: When the selected key is erased, you hear a momentary keyfail tone and the display shows Key fail.
6875946M01-JP Chapter 6: Advanced Features a. or to Eras and press the Menu Select button directly below Eras. The display shows the last user-selected and stored encryption key, and the available menu selections. b. or key. to the desired encryption key or use the keypad to enter the number of the desired c. Press the Menu Select button directly below All to delete all keys, or press the Menu Select button directly below Sngl to delete the current shown key.
6875946M01-JP Chapter 6: Advanced Features 6.15.3.8 Infinite UKEK Retention This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all the encryption keys are erased. Without this UKEK key, the radio cannot be rekeyed over the air. The Infinite UKEK Retention settings can be different for each secure profile. NOTICE: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. 6.15.3.
6875946M01-JP Chapter 6: Advanced Features 6.16.1 Enabling or Disabling Radio Lock (Secure Radios Only) Procedure: 1 or to LogF. 2 Press the Menu Select button directly below LogF. One of the following results occur: • The display shows Pswd enabled, indicating that the radio lock feature is enabled. • The display shows Pswd disabled, indicating that the radio lock feature is disabled. 6.16.2 Changing the Radio Lock Password Procedure: 1 or to Pswd.
6875946M01-JP Chapter 6: Advanced Features 4 Press the Menu Select button directly below Sel . 5 Enter the old password. 6 Press the Menu Select button directly below OK . 7 Enter the new password. 8 Press the Menu Select button directly below OK . 9 Re-enter the new password. 10 Press the Menu Select button directly below OK . The password is updated. If the two passwords do not match, repeat step 5 through step 10. NOTICE: If you enter three incorrect passwords, the radio exits the password feature.
6875946M01-JP Chapter 6: Advanced Features If the receiving radio does not have encryption key to decrypt the received encrypted command, your radio display shows Dec fail. If the receiving radio is powered off or already killed, your radio display shows No Ack. Once the receiving radio received the command, its screen locked and request for password. 6.17.2 Radio Kill This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost.
6875946M01-JP Chapter 6: Advanced Features 6.17.2.2 Using Direct Kill to Kill Your Own Radio When and where to use:Direct Kill allows you to make your own radio inoperable. Procedure: Press and hold the programmable button (2-dot) then press the Orange button until the display turns blank and becomes inoperable. 6.18 Radio Inhibit This feature allows the system administrator to put a radio into a non-functional state when the radio is missing or in an unknown hand.
6875946M01-JP Chapter 6: Advanced Features The radio also stores four preprogrammed waypoints. These coordinates cannot be deleted. The following table shows the differences between programmable waypoints and preprogrammed waypoints. Programmable Waypoints Preprogrammed Waypoints User-configurable location coordinates. Fixed location coordinates: • Home • Emergency • Last Known Location • Destination Only the alias is editable, not the coordinates.
6875946M01-JP Chapter 6: Advanced Features 5 To obtain a new location fix, press the Menu Select button directly below Rfsh. The top line temporarily displays Please wait while the new location is being determined. While the new location is being determined, the location signal can be a solid or blinking icon. Once the location coordinates are fixed, the display shows the current latitude and longitude. Toggle to see the time and date.
6875946M01-JP Chapter 6: Advanced Features 4 Press the Menu Select button directly below OK once you are done. One of the following scenarios occur: • The display shows Saved as . • The display shows Saved as Home. • The display shows Saved as Dest.. , the PTT button, the preprogrammed GPS button, or 5 To return to the Home screen, press the Menu Select button directly below Exit. 6.19.7 Viewing a Saved Waypoint Prerequisites:Ensure your radio shows the current location on the screen.
6875946M01-JP Chapter 6: Advanced Features • Press the Menu Select button directly below Cncl to return to the Waypoints main screen. 7 The display shows Updated and the radio returns to the Waypoints main screen. 8 Perform one of the following actions: • Press the Menu Select button directly below Back to return to the previous screen. • Press or the PTT button to return to the Home screen. 6.19.
6875946M01-JP Chapter 6: Advanced Features • The display shows [Destination] Updated and the radio returns to the Waypoints main screen. 6.19.10 Deleting a Single Saved Waypoint Prerequisites:Ensure your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. or 2 to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints.
6875946M01-JP Chapter 6: Advanced Features 6.19.12 Measuring the Distance and Bearing from a Saved Waypoint Prerequisites:Ensure your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. or 2 to Dist frm here and press the Menu Select button directly below Sel . The display shows a list of waypoints. or 3 to the required waypoint and press the Menu Select button directly below Sel .
6875946M01-JP Chapter 6: Advanced Features 6.20 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows the radio to use the GPS receiver to determine its location at frequent intervals and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.
6875946M01-JP Chapter 6: Advanced Features 6.20.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and evaluate if the radio is within the Geofence area in real time Check with your dealer or qualified technician to program the geofence coordinates and actions. 6.20.
6875946M01-JP Chapter 6: Advanced Features To continue in Failsoft and to communicate with other talkgroups, refer to the following procedure. Procedure: 1 Use the MFK to change to a different repeater frequency. 2 Press the PTT button to talk, and release the button to listen. 6.21.2 Out-of-Range Radio When your radio goes out of the range of the system, it can no longer lock onto a control channel.
6875946M01-JP Chapter 6: Advanced Features Under normal conditions, a SmartZone-enabled radio functions invisibly to the operator. However, the operator does have some manual controls on the Control Head–the RSSI menu entry. This button can be used to check, or change, the SmartZone operation. 6.21.5 Site Trunking Feature If the Zone Controller loses communication with any site, that site reverts to site trunking. When this occurs, you can communicate only with the radios within your trunking site.
6875946M01-JP Chapter 6: Advanced Features • Press and hold down the Menu Select button directly below RSSI. When the radio finds a new site, it returns to the Home screen. 6.21.9 Trunked Announcement The announcement capability allows you to make announcements to the entire user group, monitor talkgroup calls, and other announcements. Announcement calls are handled in two different ways, ruthless and non-ruthless preemption.
6875946M01-JP Chapter 6: Advanced Features If the radio is configured with the Auto Power Off Timer, it automatically turns off after being inactive for a period (with or without ignition). Soft Power Off This option allows you to turn on the radio either through the Power button or when the ignition is detected. Meanwhile, if the Power button is pressed or the ignition is removed, the radio turns off.
6875946M01-JP Chapter 6: Advanced Features • If you choose to accept, the display shows Programming Dont power off to indicate the upgrade is about to begin. The radio resets to install the upgrade. In the case of configuration data upgrade, the process only takes a few seconds. In the case of firmware upgrade, the installation takes several minutes. NOTICE: The radio cannot be used while the upgrade is being installed.
6875946M01-JP Chapter 6: Advanced Features 3 or to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. 4 or to the desired Site Alias. Press the Menu Select button directly below Sel. The display shows the Select Alert screen. 5 or to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req.
6875946M01-JP Chapter 6: Advanced Features 7 To return to the Home screen, press the Menu Select button directly below Exit. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the with the intelligent lighting at Home screen. 6.25.3 Sending SSA Notification to All Sites Procedure: 1 or to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen.
6875946M01-JP Chapter 6: Advanced Features 5 or to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful. 6 To return to the Home screen, press the Menu Select button directly below Exit.
6875946M01-JP Chapter 6: Advanced Features 5 Key in the required Site ID and press the Menu Select button directly below Send. One of the following scenarios occur: • If a wrong Site ID is entered, the display shows Invalid ID and prompts to enter the Site ID again. • If a correct Site ID is entered, the display shows Sending req. • If the request is successful, the display shows Req successful. • If the single site is not available, the display shows not available.
6875946M01-JP Chapter 6: Advanced Features 3 or to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. 4 or to [All Avail] and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful.
6875946M01-JP Chapter 6: Advanced Features If the status from the VIP remains unchanged when the time-out timer ends, the radio shows Low Battery message on the display and low alert tone. The radio sounds a high-pitched tone immediately after the PTT button is released. NOTICE: If the mobile radio does not have a control head connected, the bricks can only alert the user with battery alert tone and the transmit chirp. 6.28 Wi-Fi You can connect your radio to a Wi-Fi network for wireless programming.
6875946M01-JP Chapter 6: Advanced Features 4 Press or to scroll through the list and press Menu Select button directly below Sel to connect to the selected network. Radio displays the WiFi status, the selected network, and the signal strength. NOTICE: The List and Rfsh buttons are not available when WiFi is searching or connecting to network. 6.28.3 Checking the Wi-Fi Configuration and Status of the Radio Procedure: 1 Perform one of the following actions: • Long press the preprogrammed Wi-Fi button.
6875946M01-JP Chapter 6: Advanced Features Do one of the following to select the power level. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: • Selecting the Power Level using the Transmit Power Level switch: a. Use the preprogrammed Transmit Power Level switch to toggle the power level between low and high power. • Selecting the Power Level using the radio menu: a. or to Pwr. b. Press the Menu Select button directly below Pwr.
6875946M01-JP Chapter 6: Advanced Features Depending on how your radio is preprogrammed, you can also maintain a minimum backlight level on the radio front display. Procedure: Perform one of the following actions: • To toggle the backlight on or off, press the DIM button. • To turn the backlight on, press any key of the keypad, the Menu Select or Menu Navigation buttons, or any programmable radio controls or buttons 6.29.
6875946M01-JP Chapter 6: Advanced Features The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. NOTICE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out. Procedure: 1 Hold down the PTT button longer than the preprogrammed time. You hear a continuous talk prohibit tone. The transmission is cut off and the LED goes out.
6875946M01-JP Chapter 6: Advanced Features 2 Press the Menu Select button directly below Sql. The display shows Squelch, a volume bar and XX value for the current squelch. 3 Perform one of the following actions: • Press the Menu Select button directly below “+” to increase the squelch volume. • Press the Menu Select button directly below “-” to decrease the squelch volume. 4 Press to return to the selected channel. 6.29.
6875946M01-JP Chapter 6: Advanced Features Mode Description Quick-Key Override Your radio must be preprogrammed to allow you to use Quick-Key Override. This feature works with either one of the two above variations. You can override the transmit-inhibit state by quick-keying the radio (press PTT button twice within the preprogrammed time limit). 6.29.11 Transmit Inhibit This feature allows you to stops all transmission including voice and data.
6875946M01-JP Chapter 6: Advanced Features • Turn on the ignition through Ignition Sense Line. The display shows Tx inhibit off. You hear a sequence of short, high-low tone (Transmit Inhibit Off tone) to indicate that the transmission is back to normal operation. 6.29.12 External Alarms (Horn and Lights) Your service administrator may configure the control heads with external alarms (horn and lights) that are activated when a Call Alert Page, Private Call, or Phone Call is received.
6875946M01-JP Chapter 6: Advanced Features • If you choose Horn, the display shows Horn on. An Off entry is shown at the softkey when one of the alarms is active. Selecting Off deactivates the current active alarm. 6.29.12.4 Receiving a Call While Alarms are Turned On When and where to use:When you receive a call with the Alarms turned on, the vehicle horn sounds for 4 seconds, and/or the car lights turn on for 60 seconds.
6875946M01-JP Chapter 6: Advanced Features • Customer Programming Software (CPS), with the radio connected to a PC computer. There are two methods to program a channel within a zone. Either: • Select the zone and channel through the radio interface, and then initiate the FPP feature. Or, • initiate the FPP feature, and then select the zone and channel.
6875946M01-JP Chapter 6: Advanced Features 3 Key in the new password and press OK to accept the entry. The screen displays Re-enter New password. 4 Key in the new password again and press OK to accept the entry. 6.29.13.3 Selecting a Channel within a Zone Procedure: 1 Press or to FPP and press the Menu Select button directly below FPP. The radio displays the Enter password screen 2 Enter the password and press the Menu Select button directly below Ok. 3 Press or to select Zn/Ch.
6875946M01-JP Chapter 6: Advanced Features Name, Zone Name, Top Chan Name and Top Zone Name the or decrement the selected value by scrolling through the valid entries. buttons increment or Procedure: 1 Perform the following actions based on the type of the parameter: Table 9: Parameter Editing Keys Parameter Editing Keys Tx Perform one of the following: Rx • • or Value to increment entry and to move cursor. Use keypad to directly enter the desired value.
6875946M01-JP Chapter 6: Advanced Features Parameter Editing Keys Scan List Zone Name Top Chan Name Value None/Scan List 1, 2, 3,... Use keypad to enter numbers and alphabet characters. For more information, see Keypad on page 19. Top Zone Name Chan Name NOTICE: To edit Tx PL, Rx PL, Tx DPL, and Rx DPL, the PL Setting must be set to Disabled. If PL setting is set to ALL, Rx or Tx, there is no Edit selection available to change the codes for Tx PL, Rx PL, Tx DPL, or Rx DPL.
6875946M01-JP Accessories Chapter 7 Accessories Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. Visit http://www.motorolasolutions.com to know more about the accessories supported by this radio.
6875946M01-JP Legal and Compliance Statements Legal and Compliance Statements Disclaimer The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design.
6875946M01-JP Legal and Compliance Statements As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.
6875946M01-JP Legal and Compliance Statements Important Safety Information RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios CAUTION: This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.
6875946M01-JP Legal and Compliance Statements Contact For questions regarding FCC license, contact 1-888-CALL-FCC, 1-888-225-5322, or http:// www.fcc.gov. Before filling out your application, you must decide which frequency you can operate on. For questions on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448- 6686.
6875946M01-JP Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.” 2 “THIS IS _____________________, CALL SIGN __________.
6875946M01-JP Maritime Radio Use in the VHF Frequency Range - in the semiduplex mode on the two frequency channels specified in the table below. NOTICE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard.
6875946M01-JP Maritime Radio Use in the VHF Frequency Range * 156.075 160.675 62 156.125 160.725 63 156.175 160.775 * 156.225 160.825 65 156.275 160.875 66 156.325 160.925 67** 156.375 156.375 68 156.425 156.425 69 156.475 156.475 71 156.575 156.575 72 156.625 – 73 156.675 156.675 74 156.725 156.725 75 *** *** 76 *** *** 77** 156.875 – 78 156.925 161.525 79 156.975 161.575 80 157.025 161.625 * 157.075 161.675 * 157.125 161.725 * 157.175 161.
6875946M01-JP Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3. Technical Parameters for Interfacing External Data Sources RS232 USB SB9600 Input Voltage (Volts Peak-to-peak) 18 V 3.6 V 5V Max Data Rate 115 Kbps 12 Mbps 9.
6875946M01-JP Limited Warranty Limited Warranty MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS, INC.
6875946M01-JP Limited Warranty made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy.
6875946M01-JP Limited Warranty • the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. 8 Freight costs to the repair depot.
6875946M01-JP Limited Warranty VIII. For Australia Only This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.
6875946M01-JP Glossary Glossary This glossary contains an alphabetical listing of terms and their definitions that are applicable to portable and mobile subscriber radio products. ACK Acknowledgment of communication. Active Channel A channel that has traffic on it. Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature. ARS Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications.
6875946M01-JP Glossary CHIB Control Head Interface Board. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/datacommunications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater. Frequencies are shared with other users without the aid of a central controller to assign communications channels.
6875946M01-JP Glossary A backup system that allows communication in a non-trunked, conventional mode if the trunked system fails. FCC Federal Communications Commission. Hang up Disconnect. Key Variable Loader (KVL) A portable, handheld, rugged device used to transfer encryption keys to a target device. Encryption keys can be entered manually by the KVL user, auto-generated by the KVL, obtained from or shared with another KVL, or downloaded from a Key Management Facility (KMF).
6875946M01-JP Glossary Over-The-Air Rekeying Allows the dispatcher to remotely reprogram the encryption keys in the radio. Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio. PIN Personal Identification Number. Preprogrammed A software feature that has been activated by a qualified radio technician. Private (Conversation) Call A feature that lets you have a private conversation with another radio user in the group.
6875946M01-JP Glossary Synchronous Serial Interface (SSI) DSP interface to peripherals that consists of a clock signal line, a frame synchronization signal line, and a data line. Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data. Status Calls Pre-defined text messages that allow the user to send a conditional message without talking. Tactical/non-revert The user will talk on the channel that was selected before the radio entered the emergency state.
