User's Manual
Table Of Contents
- Copyrights
- Contact Us
- Document History
- FCC Information
- About LXN 500
- Overview
- Operation and Configuration
- Getting Started
- Powering On
- Powering Off
- What is Required for Configuration
- Connecting the LXN 500 to a Laptop
- Signing In
- Viewing System Notifications
- Signing Out
- Account Management
- Adding a Single Subscriber (UEs)
- Deactivating/Activating Subscriber
- Importing Subscribers From .csv File
- Deleting Subscriber
- Deleting All Subscribers
- UE Activity
- Statistics
- Setting the eNodeB
- Setting the System
- About LXN 500
- Configuring the DragonForce Server
- Configuring the WAVE 5000 Server
- Provisioning the Mobile Device (UE)
- Vehicle Installation
- Troubleshooting and Maintenance
- Technical Specifications
MN003563A01-B
Troubleshooting and Maintenance
60
Send Feedback
Troubleshooting
Table 4-1
Troubleshooting
Problem/Indication Possible Cause Remedy
LXN 500 does not
power up
1. Power button not
pressed
properly
2. Ambient temperature is
out of
limits
3. Power cable not
co
nnected properly
4. Power cable fuse is
blo
wn
1. Press and hold the Power button until the LEDs on
the fron
t panel start to illuminate (
Powering On on
page 1
8).
2. Verify that the
LXN 500 is properly ventilated and
resume operation (See
Ventilation on page 51
)
3. Verify that the power cable is plunged and secured
to the PWR conne
ctor on the back panel
4. Replace the fuse of the power cable (See Figure
3-4)
10 minutes after
startup the CORE or
RADIO LED do not
show steady green
Internal synchronization
failed. (Core and Radio
synchronization failure)
Perform soft restart using the Power button (See Soft
Reseting using the Power Button on page 62)
Mobile device (UE)
unable to detect LXN
500
1. Internal Radio and/or
Core failure
2. LXN 500 antenna is
disconnected
3. Low strength of
transmitted sign
als
4. PLMN ID or LXN Unit ID
are inco
rrectly set
5. Subscriber device is out
of cove
rage area
1. Verify that the RADIO and CORE LEDs show
stead
y green. If not - soft reset the
system (See
So
ft Reseting using the Power Button on page 62
).
If 10 minut
es after reset LEDs does
not show
stead
y green, contact support.
2. Verify that LTE1 and LTE2 antenna cables are
connected to the LXN 500 (SeeConfiguration
Options of Antenna Installation on page 48)
3. Verify that the LXN 500 power settings are
configured
properly (See Setting the eNo
deB on
page 3
0).
4. Verify that PLMN ID or LXN Unit ID are correctly set
in the
LXN 500.
5. Try to change the location of the mobile device.
Move close
r to LXN 500 and avoid
places that
block rad
io waves like metal objects.
Also check:
•
In the mobile device, verify or set APN Name to
Internet and APN type to defau
lt
•
Verify the subscriber’s USIM is registered and
activate
d in the system
(See
De
activating/Activating Subscriber on page 25)