ASTRO® XTL 5000 TM Digital Mobile Radio W4, W5, W7, W9 Control Heads User's Guide
HOME HORN/ IGHTS Mic Dim H/L Home Emer Page BUSY XMIT Sel DIRECT INDICATOR Call Scan Phon SELECT CALL SCAN PHONE PRIORITY/ NON-PRIORITY INDICATORS PAGE or SECURE or EMERGENCY Pwr Mon Volume Dir MODE POWER ON/OFF/ KNOB VOLUME KNOB Mode DIRECT MONITOR Quick Reference Card ASTRO® XTL™ 5000 Digital Mobile Radio with W4 Control Head No indicator PRI blinks 1 Press Dir (Direct). The Dir indicator lights.
The audio is muted and no display changes take place during the alarm. Silent Call (Trunked Modes only) A tone sounds and the display alternates between EMERGNCY and the zone/channel. When acknowledged, four more tones sound and the display shows ACK RCVD, then the radio returns to normal operation. Non-Silent After completing the call, press and hold the emergency actuator until a tone sounds to return to normal operation. Press the PTT button and talk.
A mode incapable of emergency transmission has been selected. Radio is out of range of the trunking system. NO EMERG displayed OUT RNG displayed 5 Press Sel to select key. 6 Press Home or the PTT button to quit. 4 Turn the Mode knob to select desired key. Radio is in emergency alarm or call state. 6 Press Home or the PTT button to quit. 3 Press Sel to enter the Key Selection Menu. P displayed EMERGNCY displayed 5 Press Sel to select index. Telephone dialing pause.
Call Alert Page System Busy 4 High-Pitched Tones every 6 seconds Phone-Type Busy Tone (when pressing the PTT button) All system radio channels in use. Release the PTT button, and wait for callback. Call Alert page has been received. You have an incoming call. Press Call, then the PTT button, then talk. Private Conversation Dispatcher is acknowledging your emergency transmission. Mobile unit has received your Call Alert.
PWR DIM HOME HOME VOLUME Mic Vol Mode POWER ON/OFF MODE PAGE or SECURE or EMERGENCY Phon Call BUSY XMIT Sel H/L Mon DIRECT Dir MONITOR HORN/ LIGHTS SELECT CALL DIRECT INDICATOR Scan SCAN PHONE PRIORITY/ NON-PRIORITY INDICATORS Emer Page Quick Reference Card ASTRO® XTL™ 5000 Digital Mobile Radios with W5 Control Head 1 Hold Scan until a tone sounds and the scan indicator blinks. 4 To adjust squelch level, hold Mon until a tone sounds.
The audio is muted and no display changes take place during the alarm. Silent Call (Trunked Modes only) A tone sounds and the display flashes EMERGNCY. When acknowledged, four more tones sound and the display shows ACK RCVD, then the radio returns to normal operation. Non-Silent After completing the call, press and hold the emergency actuator until a tone sounds to return to normal operation. Press the PTT button and talk. A tone sounds and the display flashes EMERGNCY.
Unit being called with the Enhanced Private Conversation or Call Alert Page feature is not in service, or emergency alarm or status/message transmission is not acknowledged by dispatcher. NO ACK displayed OUT RNG displayed 6 Press HOME or the PTT button to quit. Radio is out of range of the trunking system. A mode incapable of emergency transmission has been selected. NO EMERG displayed 5 Press Sel to select the key. 6 Press HOME or the PTT button to quit.
Call Alert Page System Busy 4 High-Pitched Tones every 6 seconds Phone-Type Busy Tone (when pressing the PTT button) All system radio channels in use. Release the PTT button, and wait for callback. Call Alert page has been received. You have an incoming call. Press Call, then the PTT button, then talk. Private Conversation Dispatcher is acknowledging your emergency transmission. Mobile unit has received your Call Alert.
i HOME HORN/ LIGHTS PWR Phon Call BUSY XMIT Sel H/L Pwr Mon Volume Dir Mon DIRECT Dir MONITOR HORN/ LIGHTS SELECT CALL DIRECT INDICATOR Scan SCAN PHONE PRIORITY/ NON-PRIORITY INDICATORS Emer Page Mode MONITOR DIRECT MODE POWER ON/OFF/ KNOB VOLUME KNOB W5 Control Head HOME HOME DIM VOLUME Mic Vol Mode POWER ON/OFF MODE BUSY XMIT Sel DIRECT INDICATOR Call Scan Phon SELECT CALL SCAN PHONE PRIORITY/ NON-PRIORITY INDICATORS Emer Page PAGE or SECURE or EMERGENCY
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ASTRO® XTL™ 5000 Digital Mobile Radio with W4, W5, W7, and W9 Control Heads User’s Guide 68P81096C68-O Document Creation Date: 3/12/03 Document Modification Date: 0/00/03 ASTRO XTL 5000 Digital Mobile Radio with W4, W5, W7, and W9 iii
Product Safety and RF Exposure Compliance Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet C a u t i o n enclosed with your radio. ! ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements.
Notations Used in This Manual Throughout the text in this publication, you will notice the use of WARNINGS, CAUTIONS, and Notes. These notations are used to emphasize that safety hazards exist, and care that must be taken or observed. ! WARNING WARNING: An operational procedure, practice, or other condition, which might result in injury or death if not carefully observed.
Notes vi
Contents Control Head Front Foldout . . . . . . . . . . . . . . . . . . . . . i W4 Control Head ............................................................................... i W5 Control Head ............................................................................... i Computer Software Copyrights ........................................................ iv Documentation Copyrights ............................................................... iv Disclaimer ............................................
General Radio Features . . . . . . . . . . . . . . . . . . . . . . . 19 Often-used Features ........................................................................19 Emergency Call and Alarm ..............................................................20 Emergency Call .........................................................................20 Initiate an Emergency Alarm .....................................................21 Initiate an Emergency Call .....................................................
Digital Modes Only ................................................................... 45 Select a Conventional Talkgroup .............................................. 46 Conventional Talkaround ................................................................ 47 Talk Direct (Mobile-To-Mobile) ................................................. 47 Trunking Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Features Used on Trunking Systems ..............................................
Trunked Announcement ..................................................................82 Initiate an Announcement .........................................................83 Secure Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Features Available on Secure XTL 5000 .........................................85 Receive a Private Message .............................................................86 Transmit a Private Message ............................................................
Introduction Using Your Radio: The Basics This chapter gives you the basic knowledge you need in order to use your radio.
Introduction Getting Started The ASTRO® XTL™ 5000 Digital Mobile Radio is among the most sophisticated two-way radios available. It can operate in the following frequency ranges: VHF UHF 700/800 MHz 136-174 MHz 380-470 MHz 764-776 MHz 794-824 MHz 851-870 MHz These channels provide maximum communications capability under varying operating conditions.
Introduction Note: In this manual— Analog mode refers to a mode that uses traditional, non-ASTROdigital signaling. ASTRO mode refers to a mode that uses ASTRO digital signaling. LOGO BLACK / FLASHport BLACK Your ASTRO XTL 5000 Digital Mobile Radio utilizes Motorola’s revolutionary FLASHport™ technology. This allows your radio’s capabilities to be flexible, because FLASHport makes it possible to add software that drives these capabilities both at the time of purchase and later on.
Introduction Identifying Your Radio The ASTRO XTL Digital Mobile Radio’s capabilities, and the operation of its features, differ depending on which control head is ordered. Your radio has one of the following control heads: W4 Control Head Keep the foldout in the front of this guide (page i) open as a reference to the W4. The W4 has rotary Mode and Volume knobs and a limited set of control buttons, eight-digit display, and no 12-button keypad.
Introduction Control Head Operation Your advanced control head is designed for ease of use and flexibility of feature control. Before operating the radio, familiarize yourself with the various controls, indicators, and alert tones. Please consult the foldout diagrams in the front and back of this manual for your particular control head. Trunked or Conventional Depending on how your radio is programmed, you can select conventional channels or trunked talkgroup.
Introduction Display Status The control head display indicates your selected mode, or the currently active receive mode when scan is on. Feature Control You can turn the various radio features on or off, change modes, and adjust the volume. To exit a feature, such as phone, press the HOME button or the feature button (for example, Phon). Alert Tones Tone Type Name Two highpitched tones Private Conversation™ Indicate that a private call has been received.
Introduction Tone Type Name Description Sound similar to a telephone busy signal System Busy Indicates, when you press the microphone push-to-talk (PTT) button, that you cannot transmit because all system radio channels are in use. Release the PTT button and wait for call back. A series of three short, high-pitched tones Automatic Call Back Indicate that a channel is now available for your previously requested transmission.
Introduction Tone Type Name Description Continuous, low-pitched tone Illegal Mode Indicates that you have entered a mode where normal system traffic will be missed, or you are attempting something which is not allowed. Examples include: forgetting to exit the telephone interconnect mode after a call ends (fleet and subfleet calls cannot be received), attempting to transmit on a receive-only conventional mode, attempting to select a dynamic mode where no dynamic ID assignment has been made.
Basic Operating Procedures Basic Functions This chapter shows you how to access the basic functions.
Basic Operating Procedures Turn On the Radio Basic operation is the same for all radio control heads. Control heads with additional features are noted. Do one of the following: • W4 Control Heads: Rotate the Volume knob clockwise. • W5 and W7 Control Heads: Press the power button in the upper left corner of the control unit. • W9 Control Heads: Slide the power switch on the bottom of the control unit to the left. The display and graphics illuminate, indicating that the radio is on.
Basic Operating Procedures Set the Volume Choose one of the following: • W4 Control Head: Rotate the Volume knob clockwise to increase the volume and counterclockwise to decrease the volume. A volume indication (0-15) appears on the display; for example, VOL 10. • W5, W7, and W9 Control Heads: Press and hold the Vol rocker button. A volume indication (0-15) appears on the display. For example, VOL 10 (W5, W7) or VOLUME 10 (W9).
Basic Operating Procedures Select a Zone or Mode A zone is a grouping of modes. A mode is a group of characteristics such as transmit/receive frequencies, Private-Line™ codes, radio parameters, and an alphanumeric name. Select or Change a Zone Press the (Zone up) button or (Zone down) button.
Basic Operating Procedures Select or Change a Mode in the Current Zone To access a mode in the current zone, do one of the following: • W4 Control Head: Turn the Mode knob until the display shows the desired mode name. • W5 Control Head: Press the Mode rocker button until the display shows the desired mode name. • W7 and W9 Control Heads: 1. Press and hold the HOME button.The zone/mode flashes. 2. Release the HOME button. 3. Enter the number by the keypad, and press the HOME button again.
Basic Operating Procedures Select the Home Mode Press the Home button (W4, W9) or HOME button (W5, W7) to select the home mode contained within the home zone, from any other zone and mode in the radio. This feature must first be enabled by a qualified radio technician.
Basic Operating Procedures Transmit (Conventional Modes Only) 1 Lift the microphone off-hook, and listen for activity on that mode. 2 If you hear no activity, press and hold the microphone PTT button. Transmit (Trunked Modes Only) 1 Lift the microphone off-hook, and press the microphone PTT button. 2 Do one of the following: • If you hear three quick tones, or if you hear no tone and the red XMIT (transmit) indicator lights steadily, proceed with your message. Release the PTT button to receive.
Basic Operating Procedures Select Transmit Power Level The L PWR button lets you select (toggle) the transmit power level. This feature must first be enabled by a qualified radio technician. Press the L PWR button. The display momentarily shows LOW PWR or HIGH PWR (W4, W5, W7), or LOW POWER or HIGH POWER (W9) to indicate the transmit power level selected. Also, when low-power transmission is selected, the L PWR indicator lights.
Basic Operating Procedures Monitor Conventional Mode Activity This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. Do one of the following: • Take the microphone off hook, OR • W4, W5, and W7 Control Heads: Pressing the Mon button momentarily toggles between MON ON and MON OFF. MON ON shown on the display indicates that the radio is monitoring. • W9 Control Head: Press the Sql button momentarily.
Basic Operating Procedures Adjust the Squelch Level 1 Choose one of the following: • W4, W5, and W7 Control Heads: Press and hold the Mon button The display shows SQL XX; where XX is a squelch level setting of 0 to 15. • W9 Control Head: Press and hold the Sql button momentarily. The dis[play shows SQUELCH XX, where XX is a squelch level setting of 0 to 15.
General Radio Features Often-used Features This chapter shows you how to access the most frequently used features.
General Radio Features Emergency Call and Alarm The emergency call and alarm features allow you to have priority channel access and/or send an emergency data transmission to the dispatcher in an emergency situation. The desired type of emergency feature—alarm, call, call and alarm, or silent alarm—can be preprogrammed by a qualified radio technician. The radio must be turned on to activate any emergency feature.
General Radio Features Initiate an Emergency Alarm The emergency alarm feature sends a data transmission to alert the dispatcher of your emergency condition and identify your unit ID. Press the emergency button. A tone sounds and the display alternates EMERGNCY (W4, W5, W7) or EMERGENCY (W9) with the current zone/channel. For trunking modes, a high-pitched tone indicates that the alarm has been received by the trunked system’s central controller.
General Radio Features Initiate an Emergency Call 1 Press the emergency button. A tone sounds and the display alternates EMERGNCY (W4, W5, W7) or EMERGENCY (W9) with the current zone/channel. 2 Press the PTT button and announce your emergency. 3 After completing the emergency call, press and hold the emergency button until a tone sounds. The alternating EMERGNCY (W4, W5, W7) or EMERGENCY (W9) display disappears, and the radio returns to normal operation.
General Radio Features Initiate an Emergency Call and Alarm If the radio has both emergency call and alarm features, it automatically proceeds to the call mode after the alarm is acknowledged. 1 Press the emergency button to activate the emergency call/ alarm feature. The display begins alternating EMERGNCY (W4, W5, W7) or EMERGENCY (W9) with the current zone/channel. For trunking modes, a high-pitched tone sounds, indicating that the alarm has been received by the trunked system’s central controller.
General Radio Features Initiate a Silent Emergency Alarm 1 Press the emergency button to activate the silent alarm feature. During a silent emergency alarm, there are no display changes, and the receiver audio mutes so that no indication is given that an emergency alarm has been sent. 2 To exit the silent alarm mode, press and hold the emergency button until a tone sounds.
General Radio Features Special Considerations for Emergencies • If you press the emergency button while in a mode that has no emergency capability, a low-pitched tone sounds. • If the unit is out of the range of the system and/or the emergency alarm is not acknowledged, a tone sounds and the display shows NO ACK.
General Radio Features Scan Operation The scan feature allows you to monitor activity on different conventional or trunked modes by scanning a scan list of modes. The modes to be scanned in a scan list are programmed by a qualified radio technician. You can select the modes to be scanned in a scan list if operator-selectable scan is enabled.
General Radio Features Turn On Scan Press the Scan button momentarily on a non-autoscan mode to start scanning. The Scan indicator lights and a list of modes is scanned for activity. When a scanned mode becomes active, the display changes to show the active mode name, the appropriate priority indicator lights, and the radio unmutes. The radio will not begin scanning again for a predetermined hang time after the call ends, giving you time to respond.
General Radio Features Turn Scan On While Disregarding the Squelch Code (Conventional Modes Only) Choose one of the following: • W4, W5, and W7 Control Heads: Press the Mon button momentarily. The brief MON ON display indicates that the radio is disregarding the squelch code. • W9 Control Heads: Press the Sql button momentarily. The brief MONITOR ON display indicates that the radio is disregarding the squelch code.
General Radio Features View a Scan List 1 Press and hold the Scan button until the Scan indicator blinks and a beep is heard. The radio suspends scanning while a scan list is being reviewed. 2 3 Choose one of the following: • W4 and W5 Control Heads: Turn the Mode knob or press the Mode rocker button to scroll up or down through the programmed modes. Those modes that are in the scan list are indicated by a N PRI, PRI or blinking PRI indicator (indicating the mode’s assigned priority).
General Radio Features Transmit While Scan Is On Radio Programmed for Talkback Scan Press the microphone PTT button to transmit on the mode indicated by the display. The radio does not begin scanning again for a predetermined hang time (programmable by a qualified radio technician) after you release the PTT button, allowing the other party to respond.
General Radio Features Temporarily Delete a Nuisance Mode With Scan On (W7 and W9 Control Heads Only) To temporarily delete a mode that you do not wish to hear (nuisance mode), press the Del button once while the mode is active (indicated by the display). You can delete undesired modes. Note: Priority modes, the selected mode, and the designated transmit mode cannot be deleted.
General Radio Features Restore a Nuisance Mode (W7 and W9 Control Heads Only) To restore the original scan list, do one of the following: • Press the Rcl button. • Turn scan off, then on. • Change modes. • Turn off the radio, and then turn it back on. Note: Nuisance mode delete can be disabled by a qualified radio technician.
General Radio Features Change Mode Priorities While Scan Is On (W7 and W9 Control Heads Only) When active, this dynamic priority feature allows you to change the priority of a non-priority mode in the scan list to priority 2, To change the priority of a non-priority channel in the scan list to priority 2, press the Sel button. You cannot alter the status of the priority 1 member.
General Radio Features Program a Scan List To program a scan list, operator-selectable scan list members first must be enabled in the radio programming by a qualified radio technician. Add a Channel to the Scan List 1 Press and hold the Scan button until the scan indicator blinks and a good-key chirp is heard. 2 Using the Mode knob (W4) or Mode rocker button (W5, W7, W9), locate the channel to be added.
General Radio Features Delete a Channel from the Scan List 1 Press and hold the Scan button until the scan indicator blinks and a good-key chirp is heard. 2 Using the Mode knob (W4) or the Mode rocker button (W5, W7, W9), locate the channel to be deleted. Note: If the desired channel resides in a different zone, press the Zone up or Zone down button to change zones, then use the mode changer to find the desired channel.
General Radio Features Hang Up Box (HUB) If the hang up box feature is enabled, scanning of non-priority members is suspended whenever the microphone is removed from the holding clip (hang-up box). This allows the user to complete a conversation while scan is suspended. Scan is resumed once the microphone is returned to the holding clip and the preprogrammed hang time has elapsed.
General Radio Features Permanent Horn and Lights 1 Press the H/L button momentarily. The last selected alarm(s) are enabled. The display briefly shows the enabled alarms, and then reverts back to the selected mode. 2 Press the H/L button a second time to turn off the alarm(s).
General Radio Features Change the Selected Alarms 1 Press and hold the H/L button until a tone sounds and the display indicates the currently selected alarm. 2 Turn the Mode knob (W4) or press the Mode rocker button (W5, W7, W9) to review the choices until the display shows the desired alarm: ¥ HORN ON 3 38 • LITES ON (W4, W5, W7) or LIGHTS ON (W9) • H/L ON (both horn and lights) Press the HOME or H/L button to select the desired alarm and return to normal operation.
General Radio Features Receiving a Call While Alarms Are Turned On When a call is received, the vehicle’s horn sounds for four seconds, and/or the car lights turn on for 60 seconds. The time interval can be modified by a qualified radio technician. The display alternates between the type of call received (CALL, PAGE, or PHONE) and the selected mode name. Turn Off Non-Rearmable External Alarm 1 To turn off the external alarm(s), press the PTT button or any control-head button.
General Radio Features Time-Out Timer All ASTRO XTL 5000 Digital Mobile Radios provide a time-out timer function that prevents locking up a repeater or channel by prolonged keying of the transmitter. You cannot transmit longer than the preset timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone. Note: You will hear a brief, low-pitched, warning tone four seconds before the transmission times out.
Conventional Radio Features Features Used in Conventional Operation This chapter shows you how to access features available in conventional operation.
Conventional Radio Features Status Calls (Digital Modes Only) Radio status calls are used to inform the dispatcher of the present state of the mobile unit. For example, a status might be ENROUTE or AT SITE. Status names are field programmable. Each radio can have up to 8 separate statuses. Send a Status Call (W7 and W9 Control Heads Only) 1 Press the Sts button, and the display shows the lastacknowledged status name.
Conventional Radio Features • If there is no acknowledgment, do one of the following: Press the microphone PTT button or the Sel button to resend the status transmission. OR Press the HOME button to return to normal dispatch operation.
Conventional Radio Features Send a Direct-Entry Keyboard (DEK) Status (Digital Modes Only) Press the desired Sts # button on the DEK. The red indicator flashes while the radio is waiting for an acknowledgment. The control head momentarily displays the selected status, then shows PLS WAIT (W7) or PLEASE WAIT (W9).
Conventional Radio Features Smart PTT Smart PTT is a per-mode feature that gives the system manager better control of radio operations. When smart PTT is enabled in your radio, you will not be able to transmit on an active mode. If you try to transmit (press the PTT button) on a busy or active smart PTT channel, a continuous tone sounds until you release the PTT button, and the transmission is inhibited. The yellow BUSY LED lights when the radio is receiving to indicate that the mode is busy.
Conventional Radio Features Select a Conventional Talkgroup The Talkgroup Select feature allows you to manually select any one of the available talkgroups. 1 Press the Tgrp button. The display changes to show the last-selected talkgroup. 2 Turn the Mode knob (W4) or the Mode rocker button (W5, W7, W9) to choose a different talkgroup. (W7 and W9 Control Heads) Talkgroups can be accessed by direct keypad entry. 3 Press the Sel button to save the talkgroup. The radio returns to the home display.
Conventional Radio Features Conventional Talkaround Talk Direct (Mobile-To-Mobile) To talk directly to another unit without going through the conventional repeater system: 1 Press the Dir button momentarily. The Dir indicator lights, indicating that the radio is now transmitting directly to another unit. 2 To return to repeater operation, press the Dir button again. The Dir indicator goes out.
Conventional Radio Features Notes 48
Trunking Operation Features Used on Trunking Systems This chapter shows you how to access features available on trunking systems.
Trunking Operation Telephone Interconnect List With any of the control heads, you can initiate and receive telephone calls if the trunked system is properly equipped. All calls between the mobile operator and the land line are private, regardless of who initiates the call. All control heads feature a phone list capability of up to 100 preprogrammed phone numbers. The radios can be programmed by a qualified radio technician so that a name can be assigned to each number in the list.
Trunking Operation Answer a Phone Call When a phone call is received, telephone-type ringing sounds and the display shows PHONE. 1 Press the Phon button. 2 Press the PTT button to talk; release it to listen. 3 When the call is completed, press the HOME or Phon button to hang up and return to normal operation. Initiate a Telephone Call From the List 1 Press the Phon button momentarily to select the phone function. (All Control Heads) A valid-key chirp is heard.
Trunking Operation Note: If the number contains a programmed pause, the dialing pauses briefly when the display shows P. After the brief pause, the rest of the numbers is dialed. If you are out of range of the trunked system, the display shows NO PHONE, and a continuous low-pitched tone sounds. Press the HOME or Phon button to resume normal operation.
Trunking Operation Unlimited Telephone Interconnect (W7 and W9 Control Heads Only) Call a Phone Number Not in the List 1 Press the Phon button momentarily to select the phone function. The Phone indicator lights (W7 only), and the display shows the last number dialed (W7 and W9). 2 Enter the desired phone number from the keypad. The display updates as the numbers are entered. Note: To include a pause in the dialing sequence, press the * button followed by the # button. A P appears in the display.
Trunking Operation Note: If you are out of range of the trunked system, the display shows NO PHONE, and a continuous low-pitched tone sounds. Press the HOME or Phon button to resume normal operation. If the trunked phone interconnect is in use or the phone interconnect is out of service, a telephone-type busy tone sounds, and the display shows PHON BSY (W7) or PHONE BUSY (W9). Your number is automatically dialed when the phone interconnect becomes available.
Trunking Operation Store a Number in the List 1 Press and hold the Phon button to select the phone programming function. The phone indicator flashes (W7 only). 2 Do one of the following: • Press the Mode rocker button to locate the number you want to change. OR • Use the keypad to move directly to the phone number you want to change. 3 Press the Sel button to edit the number in the display. 4 Enter the new phone number on the keypad.
Trunking Operation Edit a Name in the List (W7 and W9 Control Heads Only) 1 Press and hold the Phon button to enter Phon ID list programming. The Phon indicator flashes and a high-pitched tone sounds. 2 Press the Mode rocker button to locate the list member you want to change. 3 Change the characters or numbers using any of the numeric keys (0 through 9) and special function keys (*, #).
Trunking Operation 5 Repeat steps 2 through 4 until you have modified all the desired names, OR Do one of the following: • Press the HOME button to return to normal radio operation. OR • Press the Phon button to return to normal phone operation.
Trunking Operation Enhanced Private Conversation (Digital Modes Only) The enhanced Private Conversation feature not only allows you to carry on a conversation that is heard only by the two parties involved, but also enables you to determine whether the unit you are calling is in service. All Control Heads are capable of responding to a Private Conversation call initiated by another radio.
Trunking Operation Answer an Enhanced Private Conversation Call When a Private Conversation call is received, two high-pitched tones sound and the display alternates between CALL RCV and the home display. 1 Press the Call button within 20 seconds of receiving the call. (This time is programmable by a qualified radio technician.) The display shows the ID number of the calling unit. 2 To respond to the call, press the PTT button and talk.
Trunking Operation Initiate an Enhanced Private Conversation Call To initiate an Enhanced Private Conversation Call, select a unit to call, then place the call. 1 Press the Call button. The Call indicator lights, and the display shows the last transmitted/received unit ID number. 2 Select a unit in one of the following ways: • From the ID number list: – Do nothing if you want to call the unit ID in the display.
Trunking Operation 4 Choose one of the following conditions that applies to your current call: • If the receiving unit answers, identify yourself and begin your Private Conversation. • If, after a programmable time period, you are not connected, the display shows NO ACK and a momentary, low-pitched tone sounds. Try again, or press the HOME or Call button to return to normal operation. • If you are out of the system’s range, a low-pitched tone sounds.
Trunking Operation View Your Unit ID Number 1 Press the Call button momentarily to select the Private Conversation feature. The Call indicator lights. 2 Do one of the following: • Turn the Mode knob (W4) counterclockwise or press the Mode down rocker button (W5, W7, W9) to locate the MY ID display. OR • W7 and W9 Control Heads only: When not in the scratchpad, press the * button. The display will alternate between MY ID and your ID number.
Trunking Operation Store a Unit ID Number in the List (W7 and W9 Control Heads Only) The Private Conversation and Call Alert page features share the same prestored list of units’ IDs. 1 Press and hold the Call, Page, or 2Pge button to review the Call ID list. The Call indicator flashes and a high-pitched tone sounds. 2 Press the Mode rocker button to locate the list member you want to change. 3 Press the Sel button to select the unit ID store function. 4 Enter the new unit ID number on the keypad.
Trunking Operation Edit a Name in the List (W7 and W9 Control Heads Only) The Private Conversation and Call Alert page features share the same prestored list of unit IDs. 1 Press and hold the Call, Page, or 2Pge button to enter the Call ID list. The Call indicator flashes and a high-pitched tone sounds. 2 Press the Mode rocker button to locate the list member you want to change. 3 Press and hold the Sel button to select the name- editing function.
Trunking Operation • To delete characters, press the Mode down rocker button to move backwards over existing characters. When the last character on the display has been erased, press the Mode down rocker button again to leave the name-edit mode, without making any changes, and begin the procedure again at step 2. 5 To save the changes, press and hold the Sel button. 6 Repeat steps 2 through 6 until you have modified all the desired names.
Trunking Operation Table 2: Entering Characters Using the Keypad Number of times the key is pressed Key 1 2 3 4 5 6 7 0 0 ( ) < > 1 1 & % 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x * * / + - = # # .
Trunking Operation Send a Call Alert Page 1 Press the Page button. The Page indicator lights and a valid-key chirp sounds. The display shows the last transmitted/received unit ID number. 2 Select a unit in one of the following ways: • From the ID number list: – Do nothing if you want to call the unit ID in the display. OR – Use the prestored list by turning the Mode knob (W4) or by pressing the Mode rocker button (W5, W7, W9) to locate the name/ID you want to call.
Trunking Operation 4 Choose one of the following: • When the called unit acknowledges the page, four additional tones sound and the display changes to ACK RCVD. The radio returns to normal operation. • If you are out of the range of the system, a low-pitched tone sounds. Try again by pressing the PTT button or Sel button, OR Press the HOME or Page button to return to normal operation.
Trunking Operation 1 Do one of the following: • Make a normal dispatch call. Press the PTT button and ask about the page. OR • Press Call. The display shows the unit ID of the caller. Press the Sel button to initiate an enhanced Private Conversation or the PTT button to initiate a Private Conversation call to the caller. Note: Pressing any button, the PTT button, changing systems, or pressing Call or Page clears the PAGE RCV display.
Trunking Operation Store a Unit ID Number In the List (W7 and W9 Control Heads Only) The Private Conversation and Call Alert page features share the same prestored list of unit IDs. 1 Press and hold the Page button to review the list. The Page indicator flashes and a valid-key chirp sounds. 2 Press the Mode rocker button to locate the list member you want to change. 3 Press the Sel button to select the unit ID store function. 4 Enter the new unit ID number on the keypad.
Trunking Operation Edit a Name in the List (W7 and W9 Control Heads Only) The Private Conversation and Call Alert page features share the same prestored list of unit IDs. 1 Press and hold the Call, Page, or 2Pge button to enter Call ID list programming. The Call indicator flashes and a high-pitched tone sounds. 2 Press the Mode rocker button to locate the list member you want to change. 3 Press and hold the Sel button to select the name- editing function.
Trunking Operation • To delete characters, press the Mode down rocker button to move backwards over existing characters. When the last character on the display has been erased, press the Mode down rocker button again to leave the name-edit mode, without making any changes, and begin the procedure again at step 2. 5 To save the changes, press and hold the Sel button.
Trunking Operation Table 3: Entering Characters Using the Keypad Number of times the key is pressed Key 1 2 3 4 5 6 7 0 0 ( ) < > 1 1 & % 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x * * / + - = # # .
Trunking Operation Failsoft If the trunked system’s central controller fails for any reason, the radio indicates failsoft. In this condition, the radio transmits and receives on a pre-determined frequency in a conventional mode. Failsoft ensures that you will have communications capability at all times. Radios can be programmed by a qualified radio technician so that units that normally communicate on the same trunked mode will be assigned to the same failsoft repeater frequency.
Trunking Operation Dynamic Regrouping (Digital Modes Only) The dynamic regrouping feature allows the dispatcher to temporarily reassign selected individuals, operating in separate trunked talkgroups, into a single group so that they can communicate. Receive a Dynamic Regrouping ID Assignment (W7 and W9 Control Heads Only) When your unit receives a dynamic regrouping ID assignment, a unique chirp sounds to alert you that your unit has been dynamically regrouped.
Trunking Operation Select Enable and Disable (Digital Modes Only) The dispatcher may classify regrouped units into one of two categories: select-enabled or select-disabled. Select-enabled Units are free to make mode changes to any of the available talkgroups, including the dynamic group. Select-disabled Units cannot change modes because the dispatcher has specifically chosen to force the unit to remain in the dynamic mode.
Trunking Operation If the regrouping request is not acknowledged within six to eight seconds, the display alternates between showing NO ACK and RPGM or (W9 Control Head) RPGM RQST, and a low-pitched tone sounds. At this time, do one of the following: • Press the microphone PTT button or the Sel button to resend the regroup request. OR • Press the HOME button to return to normal operation.
Trunking Operation SmartZone® (W7 and W9 Control Heads Only) The SmartZone feature extends communications beyond the reach of a single-trunked site (antenna location) when operating in a SmartZone system. SmartZone units provide expanded wide-area coverage. SmartZone automatically switches the radio to a different site when the current site signal becomes unacceptable. This usually happens when the vehicle in which the radio is located is driven out of the range of one site, and into the range of another.
Trunking Operation Site-Button Operation To check which site the radio has currently selected: Press the Ste (W7) or Site (W9) button momentarily. The display momentarily shows the current site name and RSSI (received signal strength indicator). One of the following conditions can also occur: • If the radio is not locked onto a site, but is scanning for a new site, the display shows SCANNING. • If the radio has not yet received site ID information for the current site, the radio displays SITE XX.
Trunking Operation Lock Onto a Site In areas that commonly have weak signals, use the SmartZone lock function to prevent the radio from automatically scanning for a new site. 1 Press the Lck (W7) or Lock (W9) button momentarily to display the current lock status. W7 Control Head: Either the display shows LOCKED or UNLOCKED. W9 Control Head: Either the display shows SITE LOCKED or SITE UNLCKD.
Trunking Operation Site Trunking In a SmartZone system, if the zone controller for a particular site fails, the site enters into a site-trunking operational mode. In this mode of operation, the user can only communicate with other units at the same site. Radios in a SmartZone system can be programmed by a qualified radio technician to display STE TRNK (W7) or STE TRUNK (W9) when site trunking becomes active. The display alternates with the current mode display as long as the radio remains in site trunking.
Trunking Operation Trunked Announcement The announcement capability allows a user to make announcements to the entire user group, as well as monitor talkgroup calls and other announcements. Announcement calls are handled in two different ways, depending on the trunked central controller configuration. The two types are called ruthless and non-ruthless preemption. • Ruthless Preemption: When a ruthless preemption announcement call is initiated, the requesting radio begins transmitting immediately.
Trunking Operation Initiate an Announcement If your radio has been programmed to allow announcement calls: 1 Turn the Mode knob (W4) or press the Mode rocker button (W5, W7, W9) to locate the announcement-group mode. 2 Press the microphone PTT button to initiate the announcement.
Trunking Operation Notes 84
Secure Operation Features Available on Secure XTL 5000 This chapter covers features available on XTL 5000 Digital Mobile Radios with secure encryption.
Secure Operation Receive a Private Message 1 Select a mode by turning the Mode knob (W4) or pressing the Mode rocker button (W5, W7, W9). 2 Using the Volume knob (W4) or the Vol rocker button (W5, W7, W9), adjust the volume to a comfortable listening level. In conventional modes and, if enabled, in trunking modes, the BUSY light blinks and the radio unmutes when the radio is receiving a private message. Note: The secure on/off state does not affect received messages.
Secure Operation System Considerations • Trunked Systems only: If you press the PTT button when no secure-voice channel is available, the display shows NO SEC (W4, W5, W7) or NO SECURE (W9), and a continuous talk-prohibit tone sounds until you release the PTT button. • Analog trunking systems: You are not allowed to change from a secure transmission to a clear transmission during a secure trunked call.
Secure Operation Loss Indication When you press the PTT button while in the coded mode and without the encryption module containing a valid key, the speaker generates bursts of alert tones, and the display shows KEY FAIL until you release the PTT button. When the radio is first turned on, six medium-pitched tones sound and the display momentarily shows KEY FAIL to indicate that the encryption module does not contain a valid key for the current mode.
Secure Operation Select an Encryption Key (Conventional Only) The Select Key feature allows you to manually select any one of the 16 encryption keys. If the current mode is programmed with key selection being strapped to force the current mode to use a predetermined key, the Select Key menu will not appear as a Secure menu item. 1 Press and hold down the D button until a tone sounds, which indicates entry into the Advanced Secure menu.
Secure Operation 6 To abort this menu, press the HOME button or the PTT button. Pressing the HOME button exits the key-select menu without saving the selected key choice. Pressing the PTT button exits the menu without saving the selected key choice and allows the radio to transmit. When you abort the key-select menu, the radio uses the key that was selected prior to entry into the menu.
Secure Operation Select an Encryption Index (Conventional Only) The Select an Index feature allows you to select one or more groups of several encryption keys from among the available keys stored in the radio. For example, you could have a group of three keys structured to one index, and another group of three different keys structured to another index. By changing indices, you would automatically switch from one set of keys to the other.
Troubleshooting Troubleshooting The following are suggestions to assist you in troubleshooting possible operating problems. ! CAUTION The cables that connect to the rear of the radio could have live voltage on some of their pins. Do not remove or reconnect these cables. Only a qualified radio technician should perform this task. Service performed by unauthorized personnel may cause the radio to transmit an emergency alarm even if the unit is turned off.
Glossary ACK Acknowledgment of communication. Channel A group of characteristics, such as transmit/ receive frequency pairs, radio parameters, and encryption encoding. Coded Squelch Tone Private-Line™ or Digital Private-Line. Used on conventional channels to make sure you hear only the communication meant for you. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data communications path between the central controller and all radios on the system.
Glossary Hang Up Disconnect. Home Display The first display information after the radio completes its self test. LCD Liquid-Crystal Display. Mode A programmed combination of operating parameters; for example, a channel or talkgroup. Mode-Slaving Radio programmed to automatically give the proper operation for a given mode you have selected. Monitoring (Conventional Operation) Press a programmed monitor button to listen to another user active on the channel.
Glossary Squelch The muting of audio circuits when received signal levels fall below a pre-determined threshold. With carrier squelch, you hear all channel activity which exceeds the radio’s preset squelch level. Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data. Talkgroup An organization (or group) of radio users who communicate with each other, using the same communication path.
Glossary Notes 96
Patent Disclosure This product is covered by one or more of the following United States patents: 4,512,035 4,551,856 4,653,117 4,816,774 4,829,594 4,837,853 4,864,252 4,885,550 4,914,321 4,918,403 4,959,617 4,975,650 4,994,768 5,006,730 5,021,754 5,079,526 Commercial Warranty (Standard) Motorola radio communications products are warranted to be free from defects in material and workmanship for a period of ONE (1) YEAR, (except for crystals and channel elements which are warranted for a period of ten [10] y
Non-Motorola manufactured products are excluded from this warranty, but subject to the warranty provided by their manufacturers, a copy of which will be supplied to you on specific written request. In order to obtain performance of this warranty, purchaser must contact a Motorola salesperson or Motorola at the address shown above, Attention Quality Assurance Department. This warranty applies only within the United States.
Index Symbols 800 MHz frequencies ....................2 A add scan list channel ..................34 adjust display brightness ...................11 squelch level ...........................18 volume .....................................11 alarms activate non-permanent ..........36 activate permanent ..................37 change selected ......................38 horn and lights .........................36 initiate emergency ...........................21 emergency call and alarm ....23 silent emergency .....
Index mode in current zone ...............13 mode not in current zone .........13 mode priorities .........................33 selected alarms .......................38 zone .........................................12 channels, conventional ..................5 considerations analog trunking systems ..........87 digital trunking systems ...........87 trunked systems ......................87 control head operation ...................................5 status display .............................
Index hang time ....................................27 hang up box (HUB) .....................36 Home button ......................................29 mode, selecting .......................14 horn and lights alarms .................36 HUB (hang up box) .....................36 phone, place call ..................... 51 scan ........................................ 26 store phone number ................ 55 storing unit ID number ............. 70 telephone interconnect ........... 50 live overdial ..........
Index O operation basic ..........................................9 control head ...............................5 scan .........................................26 secure ......................................85 SmartZone site-button .............79 trunking ....................................49 operator-selectable scan .............26 out-of-range indication ................81 overdial buffered ...................................54 live ...........................................54 P Page button ........
Index mode .......................................12 mode in current zone ..............13 mode not in current zone ........13 power level ..............................16 volume level ............................11 zone ........................................12 selected-disabled units ...............76 selected-enabled units ................76 send Call Alert page .........................67 status call ................................42 Site button ...................................
Index W W4 Control Head Foldout ...............i W5 Control Head Foldout ...............i W7 Control Head Foldout ..........105 W9 Control Head Foldout ..........105 warranty, standard commercial ...97 Z Zone down button .......................34 zone selection .............................12 Zone up button ............................
ASTRO XTL 5000 Digital Mobile Radio with W3 Control Head PWR HOME DIM HOME VOLUME Vol Mode MODE XMIT BUSY VOLUME SECURE MODE Scan SCAN Call O SELECT Sel Srch SEARCH PRIORITY INDICATOR NON-PRIORITY INDICATOR HOME Home Pri Non Pri Call CALL Sql SQUELCH RECALL Rcl 0 8 7 Sts 5 H/L 4 Phon Page Rpgm 1 PAGE 2 MAEPF A DELETE Del Msg 9 Lock 6 Site 3 DIM DELETE #Del 9Dir MONITOR RECALL Rcl 8Mon 5Rpg 4Sts 7H/L 3Lck 6Msg 2 1Ste LOCK SITE PAGE STATUS BUSY
PWR Mic POWER ON/OFF HOME DIM HOME VOLUME Vol Mode MODE Emer Phon Call 2 or 2Pge O DELETE #Del MAEPF 23213 A MONITOR RECALL Rcl 9Dir 6Msg 8Mon 5Rpg 4Sts 7H/L 3Lck 2 1Ste LOCK SITE PAGE STATUS BUSY XMIT Sel SELECT CALL DIRECT INDICATOR Scan SCAN PHONE PRIORITY/ NON-PRIORITY INDICATORS EMERGENCY or SECURE REPROGRAM MESSAGE HORN/LIGHTS DIRECT Quick Reference Card ASTRO® XTL™ 5000 Digital Mobile Radio with W7 Control Head 3 State your FCC call sign at the beginning of
A tone sounds and the display flashes EMERGNCY. When acknowledged, four more tones sound and the display shows ACK RCVD, then the radio returns to normal operation. The audio is muted and no display changes take place during the alarm. Non-Silent Silent Press the PTT button, or press and hold the emergency button to stop the emergency condition and unmute the radio. Indications/Actions Alarm Type Depending on your radio’s programming, one of the emergency sequences described in the table below occur.
Press Ste momentarily. If the radio is scanning for a new site, the display shows SCANNING. View the Current Site Automatic Multiple Site Selection (AMSS) Press Rpg. A central acknowledgement tone sounds and the display shows RPGM RQST while the request is being processed. When the dispatcher acknowledges, four additional tones sound, the display shows ACK RCVD, and your radio returns to normal operation. Request Dynamic Regrouping Press the HOME button.
Meaning Indicates you are transmitting. Radio is in direct (mobile-tomobile) operation. The display shows a mode in the scan list with the indicated priority level. Telephone dialing pause. Press Sel to continue the dialing. Unit being called with the Enhanced Private Conversation or Call Alert Page feature is not in service, or emergency alarm or status/message transmission is not acknowledged by dispatcher.
BUSY Dir MODE Mode Emer XMIT Vol Scan SCAN SELECT Sel Srch NON-PRIORITY INDICATOR HOME Home Pri Non Pri Call CALL PRIORITY INDICATOR 2 Sql SQUELCH RECALL Rcl 0 8 7 Sts 5 H/L 4 Phon Page Rpgm 1 PHONE DELETE Del Msg 9 Lock 6 Site 3 DIM Quick Reference Card ASTRO® XTL™ 5000 Digital Mobile Radio with W9 Control Head 3 State your FCC call sign at the beginning of each transmission.
2 Press the Mode rocker button or use the keypad to select other statuses. 1 Press Sts. The display shows the last acknowledged status or first status name. Send a Status Transmission 2 After completing the call, press and hold the emergency actuator until a tone sounds to return to normal operation. 1 Press the PTT button and talk. After the display shows ACK RCVD, your radio has priority voice-channel access.
5 Press Sel to select the index. 6 Press HOME or the PTT button to quit. To toggle to the opposite condition, press and hold Lock until a tone sounds and the display changes to the other condition. The radio then returns to normal operation. 4 Press the Mode rocker button to select the desired index. 3 Press Sel to enter the Index Selection Menu. 2 Press the Mode rocker button to scroll to INDX SEL. 1 Press and hold the D button until a tone sounds.
Meaning Indicates you are transmitting. Mode displayed is first priority. Mode displayed is second priority. Mode displayed is non-priority. Telephone dialing pause. Press Sel to continue the dialing. Unit being called with the Enhanced Private Conversation or Call Alert Page feature is not in service, or emergency alarm or status/message transmission is not acknowledged by dispatcher. Scan list full. Delete a mode before adding another. Trunked phone interconnect is busy.
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