User's Manual
Table Of Contents
- 1 Introduction
- 2 Product Description
- 2.1 TECHNOLOGY AND BENEFITS
- 2.2 APPLICATIONS
- 2.3 CONFIGURATION OPTIONS – RF, IP, DFS
- 2.4 POWER AND GROUNDING
- 2.5 ADMINISTRATION SYSTEMS
- 2.6 SPECIFICATIONS
- 2.6.1 Radio specifications (common to all formats)
- 2.6.2 Specifications for PMP 430 SM radio with integrated antenna
- 2.6.3 Specifications for PMP 430 SM radio with optional LENS
- 2.6.4 Specifications for PMP 400 and PTP 200 radio with integrated antenna
- 2.6.5 Specification for PMP 400 and 430 connectorized radio
- 2.6.6 Specifications for PMP 400/430 kitted, connectorized radio (antenna included)
- 2.7 PERFORMANCE
- 3 Planning
- 4 Configuring
- 4.1 LINK OPERATION – 1X/2X/3X
- 4.2 TRANSMITTER OUTPUT POWER (AND NO JITTER)
- 4.3 DOWNLINK DATA %, RANGE, AND CONTROL SLOTS
- 4.4 DFS AND REGULATORY PARAMETERS FOR 5.8 & 5.4 GHZ RADIOS
- 4.5 NET ANTENNA GAIN FIELD
- 4.6 NETWORK CONTROL PARAMETERS
- 4.7 FORWARD ERROR CORRECTION
- 4.8 CYCLIC PREFIX (CONFIGURABLE ONLY ON PTP 200 BH & PMP 430 AP/SM)
- 5 Installation
- 6 Regulatory and Legal Notices
- 6.1 IMPORTANT NOTE ON MODIFICATIONS
- 6.2 NATIONAL AND REGIONAL REGULATORY NOTICES
- 6.2.1 U.S. Federal Communication Commission (FCC) Notification
- 6.2.2 Industry Canada (IC) Notification
- 6.2.3 Regulatory Requirements for CEPT Member States (www.cept.org)
- 6.2.4 Equipment Disposal
- 6.2.5 EU Declaration of Conformity for RoHS Compliance
- 6.2.6 Luxembourg Notification
- 6.2.7 Czech Republic Notification
- 6.2.8 Greece Notification
- 6.2.9 Brazil Notification
- 6.2.10 Labeling and Disclosure Table for China
- 6.3 EXPOSURE SEPARATION DISTANCES
- 6.4 LEGAL NOTICES
- 6.5 LIMIT OF LIABILITY
PMP 400/430 and PTP 200 Series Canopy User Guide
Supplement
Issue 4 0 – DRAFT 6 November 2009 Page 10 of 64
1.3 FEEDBACK ON DOCUMENTATION
Is this document accurate, complete, and clear? How can it be improved? Please send your
feedback on Canopy documentation to technical-documentation@canopywireless.com.
1.4 TECHNICAL SUPPORT
Tip! Do not clear the Event Log after you encounter issues. It may be useful to
Technical Support, if you need to escalate the issue.
Here is the escalation path for resolution of a problem:
1. Check documentation:
this document
Canopy System Release 8 Users Guide, available at
http://motorola.wirelessbroadbandsupport.com/software
.
2. Consider checking the Community Forum and Knowledge Base at
http://motorola.wirelessbroadbandsupport.com/support/community
.
3. Escalate the problem to your Canopy supplier or reseller.
4. Escalate the problem to Canopy Technical Support or other designated Tier 3
technical support:
U.S. and Canada Email: technical-support@canopywireless.com
1-866-961-9288
Latin and Central America Email: technical-support@canopywireless.com
Argentina 0800-666-2789
Brazil 0800-891-4360
Columbia 01-800-912-0557
Mexico 001-800-942-7721
Peru 0800-70-086
All other countries +420 533 336 946
Europe, Middle East, Email: essc@motorola.com
and Africa
Denmark 043682114
France 0157323434
Germany 06950070204
Italy 0291483230
Lithuania 880 030 828
Netherlands 0202061404
Norway 24159815
Portugal 0217616160
Spain 0912754787
Russia 810 800 228 41044
Saudi Arabia 800 844 5345
South Africa 0800981900
United Kingdom 0203 0277499
Asia Pacific Email: WiBBsupport.apac@motorola.com
+6048503854 (9am - 5pm Malaysia Time)
+420 533 336 946 (outside hours)
When you send e-mail or call, please include, as appropriate, software release on each module,
IP addresses, MAC addresses, and features enabled, like NAT, VLAN, high priority channel, or
CIR. You may be asked to run the Support Tool on CNUT or Prizm to provide a complete network
picture.