User's Manual

8-10 Troubleshooting
Transmission quality is poor.
l Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.
l Check if there is high interference around the environment and solve
the problem as described next.
Radio interference exists.
l Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.
l Plug your computer into an outlet on a different branch circuit from
that used by the affecting device.
l Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
l Make sure that the WLAN feature is turned on.
l Make sure that the SSID setting is the same for every WLAN device
in the network.
l Your computer is not recognizing changes. Restart the computer.
l Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when
Infrastructure mode is configured.
l Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.
l If the operating radio channel is in poor quality, change the Access
Point and all the wireless station(s) within the BSSID to another radio
channel.
l Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
l Make sure that your computer is configured with the same security
option (encryption) to the Access Point.