User's Manual

8-8 Troubleshooting
The hard disk drive in-use indicator glows without blinking.
l The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
Infrared Problems
The IR port does not work.
l Make sure that the IR ports of the two device face each other within a
±15-degrees angle and 1 meter (3 feet) distance and there are no
obstructions in between.
l Make sure that the device connected is using an equivalent speed.
l Make sure that the IrDA Fast Infrared Port is set to HP HSDL-
2300/3600.
l Make sure that the IR port is set correctly in the SCU program.
l If you are printing to an infrared printer, make sure that the
appropriate driver is installed.
l If you are using any file transfer functions, make sure that both the
computer and the IR device have the appropriate software running.
l Make sure that there is no device radiating infrared rays, such as
remote-controlled devices or wireless headphones, near the computer
or device.
l Make sure that no direct sunlight or fluorescent lamps are near the
computer or device.
l Make sure that the IR ports are clean.
Keyboard, Mouse and Touchpad Problems
The keyboard does not respond.
l Try connecting an external keyboard. If it works, contact an
authorized dealer, as the internal keyboard cable might be loose.