Installing Drivers for Windows XP To set up the necessary drivers for Windows XP, click on “Windows XP” on the initial screen. The following screen appears: Drivers on the First Page To install the necessary driver, just click on the particular option and follow the onscreen instructions to continue and complete installation. Application Chipset Installing Software Drivers Installs the Intel® Application Accelerator to improve performance of the storage sub-system and overall system performance.
VGA Audio USB 2.0 Allows you to select high-resolution displays with richer colors. It can drive LCD displays as well as CRT displays. Allows you to take full advantage of the audio subsystem. Allows your system to connect to USB 2.0 devices. Upon clicking “Next Page,” the following screen appears: Drivers on the Second Page Touchpad Mini-PCI PCI-952 6-8 Allows you to take full advantage of the touchpad and the scroll button features.
Touchscreen Allows you to use your fingers as a pointing device on the LCD screen (refer to the next section for further instructions). Upon clicking “Next Page,” the following screen appears: Drivers on the Third Page USB-to-LAN Fingerprint Video Capture Bluetooth Installing Software Drivers Allows you to use the network function of the computer when the optional docking station is connected.
Touchscreen Driver To install the touchscreen driver, perform the following: 1. Insert the driver CD into the drive. 2. Click on “Windows XP”, then “Touchscreen” and follow the onscreen instructions to continue. 3. Click on ”Start,” then “Control Panel.
4. Click on the “Performance and Maintenance” category. 5. Click on “System.
. Click on “Hardware” folder, then click on “Device Manager.
. Click on “? Unknown device,” then click on the “Properties” icon.
. Click on “Reinstall Driver.” 9. When the “Hardware Update Wizard” appears, select “Install the software automatically [Recommended],” then click on “Next.
10. Click on “Continue Anyway.” 11. Click on “Finish.
12. When the “PenMount DMC9000 and DMC9100 Properties” screen appears, click on “Close” to exit the driver installation. Touchscreen Utility To install the touchscreen utility, perform the following: 1. Insert the driver CD into the drive.
2. Click on “Start”, then “Run.” 3. Enter the following directory on the driver CD: \TSRC\Setup.exe, then click on “OK.” 4. Select “Yes” to the question if this is the first time to run this setup. 5. When the “InstallShield Wizard” appears, click on “Next” to continue. 6. Select “I accept the terms in the license agreement,” then click on “Next.” 7. When the “Ready to Install the Program” screen appears, click on “Next” to continue. 8. Reboot the system.
6-18 Installing Software Drivers
CHAPTER 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using the Password The power-on password protects your computer against unauthorized use. If the password is set, the prompt requesting for the password appears on the screen whenever the computer is turned on. The password is set via the SCU program. See “Startup Menu” in Chapter 5 for instructions.
Taking Care of the Computer Location Guidelines l Use the computer where the temperature is between 0 °C (32 °F) and 50 °C (122 °F). l Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. l Do not cover or block any ventilation openings on the computer. For example, do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer.
Cleaning Guidelines l Never clean the computer with its power on. l Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. l Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display. l Dust on the IR/Bluetooth port can interfere with data transfer. Wipe the port with a soft, dry cloth. l Dust or grease on the touchscreen can affect its sensitivity.
When Traveling l Before traveling with your computer, make a backup of your hard disk data into floppy disks or other storage devices. As an added precaution, bring along an extra copy of your important data. l Make sure the battery pack is fully charged. l Make sure the computer is turned off. l Do not leave objects that will press onto the display. l Disconnect the AC adapter from the computer and take it with you. Use the AC adapter as the power source and as a battery-charger.
7-6 Caring for the Computer
CHAPTER Troubleshooting Hardware, software, or a combination of both can cause computer problems. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: l Try to isolate which part of the computer is causing the problem. l Make sure that you turn on all peripheral devices before turning on the computer. l If an external device has a problem, make sure that the cable connections are correct and secure. l Make sure that the configuration information is properly set in the SCU program.
Solving Common Problems For easy reference, the problems are divided into these categories. Problem Type Go to Battery Problems P. 8-4 CD/DVD/Combo Drive Problems P. 8-4 Display Problems P. 8-5 Fingerprint Recognition Problems P. 8-7 Hardware Device Problems P. 8-7 Hard Disk Drive Problems P. 8-7 Infrared Problems P. 8-8 Keyboard, Mouse and Touchpad Problems P. 8-8 LAN Problems P. 8-9 WLAN Problems P. 8-9 Modem Problems P. 8-9 Power Management Problems (for Windows) P.
Battery Problems The battery does not charge (Battery Charge indicator does not light amber). l Make sure that the AC adapter is properly connected. l Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. l Make sure that the battery pack is installed correctly. l Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
You cannot eject a disc. z The disc is not properly seated in the drive. Manually release the disc following the method described next: 1. Turn off the system. 2. Insert a small rod, such as a straightened paperclip, into the drive’s manual eject hole and push firmly to release the tray. 3. Pull the tray out until fully extended, and then remove the disc. Display Problems Nothing appears on the screen. z If the power-on indicator is not on, check the electrical outlet, the plugs and power cords.
l The display output might be set to an external device. To switch the display back to the LCD, press Fn+F9, or change the display through the settings in Display Properties. l Reset the computer by pressing the keyboard BIOS reset switch on the left side of the computer or by pressing Ctrl+Alt+Del keys. l Try turning the computer off, wait for a few seconds, then turn it back on. The characters on the screen are dim. l Adjust the brightness and/or contrast.
Fingerprint Recognition Problems The fingerprint recognition application does not work. l Make sure that the necessary driver is correctly installed. l Make sure that your finger is properly placed on the surface of the sensor. Hardware Device Problems The computer does not recognize a newly installed device. l The device may not be correctly configured in the SCU program. Run the SCU program to identify the new type. l Make sure if any device driver needs to be installed.
The hard disk drive in-use indicator glows without blinking. l The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’ s Disk Defragmenter to defragment the files. Infrared Problems The IR port does not work. l Make sure that the IR ports of the two device face each other within a ±15-degrees angle and 1 meter (3 feet) distance and there are no obstructions in between. l Make sure that the device connected is using an equivalent speed.
The numeric keypad is disabled. l Make sure that the Num Lk is switched on. (Check if the Num Lock Indicator glows or not.) The external keyboard does not work. l Make sure that the keyboard cable is properly connected. The USB mouse does not work. l Make sure that the mouse cable is properly connected. The touchpad does not work, or the pointer is difficult to control with the touchpad. l Make sure that the touchpad is clean. LAN Problems I cannot access the network.
Transmission quality is poor. l Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. l Check if there is high interference around the environment and solve the problem as described next. Radio interference exists. l Move your computer away from the device causing the radio interference such as microwave oven and large metal objects.
l Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. l Reconfigure and reset the Access Point. I cannot access the network. l Make sure that the necessary driver(s) is correctly installed. l Make sure that the network configuration is appropriate. l Make sure that the user name or password is correct. l You have moved out of range of the network. l Turn off power management. Modem Problems The modem does not work.
The computer does not resume from Standby or Hibernation mode. l The computer automatically enters Standby or Hibernation mode when the battery pack is empty. Do any one of the following: − Connect the AC adapter to the computer. − Replace the empty battery pack with a fully charged one. The computer does not enter Hibernation mode with the Fn+F10 hot keys. l Make sure that the Hibernation function is specified for the sleep button. Printer Problems The printer does not work.
l If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. l Make sure that the volume control is not set too low. l Make sure that the audio driver is correctly installed. l Make sure that the computer is not in Standby mode. l If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. l Make sure that the volume control is not set too high or too low.
Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green. l If you are using an external AC power, make sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly. l If you are using the battery power, make sure that the battery is not discharged. When you turn on the computer, it stops after POST. l Restart your computer.
Other Problems The date/time is incorrect. l Correct the date and time via the operating system or SCU program. l After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the system operation seems to hang up, first wait. It is possible that the system is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
APPENDIX A Specifications NOTE: Specifications are subject to change without any prior notices. Parts CPU Cache Memory ROM BIOS RAM System Display Video Panel Video controller Video port Keyboard Pointing device Storage Hard disk drive device CD/DVD drive Audio Audio controller Audio port Specifications Intel Mobile Pentium 4 Processor-M series microprocessor, µ-FCPGA package, 1.
Parts I/O ports On left side On right side On rear side On keyboard panel LAN Wireless LAN Wireless Modem GPS Power AC adapter Battery Dimension (W×D×H) Weight Environment Temperature Humidity A-2 Specifications IR port, Bluetooth port (option), Mic-in, Line-out IEEE 1394 port, two USB ports, RJ-45 port DVI-I port, serial port, docking port for Port Replicator / car mount, two USB ports, AV input port, AC-in Fingerprint recognition system 10/100Base-T Mini PCI (option) GSM/GPRS, DataTAC, CDMA (option) E
APPENDIX B Fingerprint Recognition System Your system features a fingerprint recognition system designed for computer security. It provides a high level of user convenience and gives you a set of powerful tools for securing your computer and protecting your private data.
Finger Placement When placing a finger to be enrolled or identified, slide the cover to expose the sensor matrix surface, then use a light, but firm and steady pressure. Avoid moving your finger during the scan, and be sure that you are making contact with the “sensor matrix” and with the surrounding drive ring (the light-colored surface surrounding the matrix).
Using the Fingerprint Recognition System Utility NOTE: To take advantage of the fingerprint recognition system, the driver and utility supplied with your computer must be installed (see chapter 6 for details). Double-click on the icon located on your Windows’ system tray. The main menu appears.
