EWP2000_3000_QSG.
EWP2000_3000_QSG.
EWP2000_3000_QSG.book Page -1 Monday, April 30, 2012 4:10 PM No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
EWP2000_3000_QSG.
EWP2000_3000_QSG.book Page 1 Monday, April 30, 2012 4:10 PM Welcome Greetings upon receiving your new Enterprise WiFi Phone (EWP). This state-of-the-art Windows Mobile® 6.5 based VoWLAN smartphone delivers the features and benefits of your enterprise TEAM VoWLAN solution, enabling enhanced communication on the move. Meet the EWP Your EWP is designed to operate throughout the wireless network coverage of your enterprise environment. You can use the EWP as you would any normal office phone.
EWP2000_3000_QSG.book Page 2 Monday, April 30, 2012 4:10 PM EWP2000 Series Anatomy 1. Speaker key a 2. Holster latches 3. Volume up/down 4. PTT button 5. Programmable key 6. Charger jack/USB port 7. Desktop charger contacts 8. Earpiece/Upper microphone 9. Navigation key S 10. Select key s 11. Left soft key 12. Home key 13. Call/Answer key N 14. Speakerphone/ lower microphone 15. Right soft key 16. Back key 17. Power/End key O 18. Lanyard point 2 19. Headset jack (supports PTT) 20.
EWP2000_3000_QSG.book Page 3 Monday, April 30, 2012 4:10 PM EWP3000 Series Anatomy 1. Speaker key a 2. Holster latches 3. Volume up/down 4. PTT button 5. Scan key/Team express private call response key 6. Charger jack/USB port 7. Desktop charger 23 24 contacts 22 8. Earpiece 9. Light sensor 10. Navigation key S 11. Select key s 12. Left soft key 13. Home key 14. Call/Answer key N 15. Speakerphone/Lower Microphone 16. Right soft key 17. Back key 18. Power/End key O 19. Lanyard point 20.
EWP2000_3000_QSG.book Page 4 Monday, April 30, 2012 4:10 PM Getting Started Battery Installation EWP 3000 series EWP 2000 series Charge the battery Battery status indications: N Low battery L Battery level O Charging in progress aCharging completed ^ 2. When charging is completed, remove the charger from the wall outlet. Using a PC to charge Rapid travel charger 1 a 2 Use to remove battery R 3 4 4 1.
EWP2000_3000_QSG.book Page 5 Monday, April 30, 2012 4:10 PM Basics Power on Press and hold O for 1-2 seconds. Allow about 30 seconds for the Home screen to appear. Power off Press and hold O for 1-2 seconds. First time network connection Press: Start > Settings > Connections > Wireless manager > Menu > Wifi Settings. Enter password and press Go to access. Enter your network name, encryption method (AES), authentication method (EAP-TLS) and press Save. Wait until “Full Service” shows on the screen.
EWP2000_3000_QSG.book Page 6 Monday, April 30, 2012 4:10 PM Basic Settings Screen time out Your screen turns off to save battery power. To set the screen time out, press: Start > Settings > More > Power Management > Display time out. Lock & unlock keypad To lock, press and hold X for a second. Press Lock. To unlock, press: Unlock > *. Phone Basics Set earpiece volume During a call, press the volume up/down keys. Set ring volume Press: Start > Settings > Profiles. Scroll to a profile.
EWP2000_3000_QSG.book Page 7 Monday, April 30, 2012 4:10 PM PTT Calls Make a PTT call Enter PTT number. Press and hold the PTT button. Begin talking after hearing a chirping sound. Release PTT to listen. Request PTT call Press and hold PTT and begin talking after hearing a chirping sound. Release PTT to listen. Make a PTT group call Press: Start > Contacts. Scroll to the talkgroup. Press and hold PTT and begin talking after hearing a chirping sound. Release PTT to listen.
EWP2000_3000_QSG.book Page 8 Monday, April 30, 2012 4:10 PM Transfer a call Send message During an active call, press: Menu > Transfer to > Contacts. Scroll to a contact and press the Select key s. The EWP displays “Would you like to speak to (contact number) before transferring the call?” Press: Yes to speak to the contact before transferring the call. Press: No > Transfer for direct transfer. You may also say “Send text” or “Send email” followed by a contact name or number to send a text message.
EWP2000_3000_QSG.book Page 9 Monday, April 30, 2012 4:10 PM Text Messaging / Email Read new message Press: Start > Messaging > Text Messages or Outlook E-mail. Create a text message 1. Press: Start > Messaging > Text Messages or Outlook E-mail > Menu > New. 2. Place your cursor on the To: line and press the Select keys to add recipients from Contacts. 3. When you are done creating a message, press: Send. Special characters In letters mode, repeatedly press 1 to switch between the following characters .
EWP2000_3000_QSG.book Page 10 Monday, April 30, 2012 4:10 PM Personalize Bar Code Scan (EWP3000 series only) Add entry to Contacts To scan a bar code: 1. Press and release the Scan key to launch the scan-enabled application. The scan-enabled application is displayed on the screen. 2. Press and release the Scan key. - Position the device approximately four inches from the barcode to be read and allow the camera to focus on the image.
EWP2000_3000_QSG.book Page 11 Monday, April 30, 2012 4:10 PM Headset Connection PTT and stereo headsets Use your headset jack to plug in an optional PTT headset. Warning: When using a headset, you may not hear the surrounding sounds. Do not use a headset where it can endanger your safety. First time connection of Bluetooth headset • The headset must be charged prior to starting. • Bluetooth headset must be turned Off. 1.
EWP2000_3000_QSG.book Page 12 Monday, April 30, 2012 4:10 PM Synchronize with PC You can use Microsoft® ActiveSync version 4.5 and beyond or Windows® Mobile Device Center to synchronize information between your EWP and a computer. ActiveSync can synchronize your contacts, calendar, email, tasks, favorites and show the content of your EWP on your computer.
EWP2000_3000_QSG.book Page 13 Monday, April 30, 2012 4:10 PM Grant of Equipment Authorization FCC Interference NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EWP2000_3000_QSG.book Page 14 Monday, April 30, 2012 4:10 PM Accessories Standard (1480mAh) Battery SNN5754A (EWP2100 only) For updated list of accessories, refer to the EWP2000/3000 Series User’s Guide P/N 6802987C36 at: supportcentral.motorola.
EWP2000_3000_QSG.book Page -3 Monday, April 30, 2012 4:10 PM Specifications Camera Decode Capability: Type 1D bar codes: Code 39, UPCA, UPCE, EAN13, Dimensions: EAN8, Code 128, UCC/EAN128, ISBT128, Code 93, • EWP2000 (Standard Battery): 4.74 in. L x 2.13 Code 11, Web Code, MSI, MSI Plessey, Discrete in. W .74 in. D / 120.5mm L x 54mm W x 2 of 5, Interleaved 2 of 5, Codabar, UPCE1, Coupon 18.7mm D.
EWP2000_3000_QSG.book Page -2 Monday, April 30, 2012 4:10 PM General Information To obtain additional information, contact Motorola Solutions at: • North America:1-800-653-5350 • International: +1-631-738-6213 http://www.motorolasolutions.com/ Motorola’s Enterprise Mobility Support Center If you have a problem with your equipment, contact Enterprise Mobility support for your region. Contact information is available by visiting http://www.motorolasolutions.
