User's Manual

19
Troubleshooting
Table 4: Troubleshooting the PowerPad
Problem Cause Solution
PowerPad
does not turn
On
Battery is not
installed properly
or not charged
Ensure proper battery instal-
lation in PowerPad.
Charge or replace the battery
PowerPad in Sus-
pend mode
Press the Power Button
Battery does
not charge in
UOD
PowerPad is not
locked in UOD
Reinstall PowerPad in UOD.
Lock the PowerPad properly
in UOD. (See that the UOD
LED is On and charge for
three hours)
PowerPad or UOD
Dock contacts are
not clean
Clean contacts and remove
dust and objects from within
the UOD
Battery tempera-
ture is out of range
Ensure that the battery tem-
perature range is 32°F to
113°F
(0°C to 45°C)
Bad battery Replace battery
PowerPad
does not detect
scan input
LASER beam does
not cover the entire
barcode symbol
Scan again and make sure
that the entire barcode sym-
bol is covered
Unreadable bar-
code
Be sure the barcode symbol
is not covered or damaged