User's Manual

19
HDT 600
stops respond-
ing
Problem in HDT
600 operating sys-
tem or communica-
tion network
Simultaneously press soft
keys 1, 2 and the Power but-
ton for at least 5 seconds; the
HDT 600 should function
again
If still does not respond,
simultaneously press soft
keys 2, 3 and 4 to restart your
HDT 600. The operation sys-
tem will reboot for about a
minute
Incomplete or
no data trans-
mission
between HDT
600 and PC
HDT 600 is not
locked in Cradle
Lock the HDT 600 properly
in Cradle (See that the red
LED is on)
Cradle contacts are
not clean
Clean contacts and remove
dust and objects from within
the Cradle
Bad RS232 cable Replace the RS232 cable
Communication
software was incor-
rectly installed or
configured
See your System Administra-
tor
Table 3: Troubleshooting
Problem Cause Solution
Inca very small format.book Page 19 Thursday, May 22, 2003 7:57 PM