User Card

18
Powerpad
stopped
responding.
Problem in Power-
pad operating sys-
tem or
communication
network.
Simultaneously press soft
keys H+CLR+GO for at least
one second; the Powerpad
should function again.
If still does not respond, per-
form Cold rest (see “Reset-
ting the Powerpad” on
page 14). The operation sys-
tem will reboot for about a
minute.
Incomplete or
no data trans-
mission
between Pow-
erpad and PC.
Powerpad is not
locked in UOD.
Lock the Powerpad properly
in UOD (see that the red
LED is on).
UOD or Powerpad
contacts are not
clean.
Clean contacts and remove
dust and objects from within
the UOD.
Communication
software was incor-
rectly installed or
configured.
Refer to the UOD user man-
ual or see your System
Administrator.
Table 4: Troubleshooting the Powerpad
Problem Cause Solution