Instruction Manual

Delivery

Late Air Reasons Screen Definitions

• A (“Customer Opens After Commit Time/Consignee Requested Late Delivery”)—Choose

this reason when the firm’s posted hours show that the business is closed until after the

commit time or when the consignee requested a delivery time later than the commit time.

• B (“Severe Weather Delay On Area”)—Choose this reason to indicate an on-area delay

caused by environmental circumstances beyond your control (such as earthquake, flood, etc.).

You must have center approval to use this reason.

• C (“Other”)—Select for any other reason.

Note: The DIAD will prompt you for a late air reason on enhanced UPS Next Day Air Saver and

UPS 2nd Day Air A.M. packages that are delivered past their commit times to a

commercial stop only. Only the first two choices will be transmitted to TTS. You will not be

prompted for a late air reason if a previous attempt was made prior to the commit time (with

the same DIAD).

Edit Late Air Reason Screen

If you choose to edit a stop, and that particular stop has a late air reason, you will be prompted by

the following screen.

121 SIR WILLIAM BLVD

LINE TECHNOLOGY RM:502

Edit Late Air Reason

====================

Other

Change Late Air Reason Y or N ? N

Yes No

Edit Late Air Reason Screen

Either accept the existing late air reason or select another.

• Press Soft key ¤¤ beneath “Yes” to return to the Late Air Reasons screen.

• Press Soft key ¤¤ beneath “No” to accept the current reason and return to the Delivery

Address screen.