Instruction Manual
P.M. Routine
© Copyright 1999 United Parcel Service of America, Inc. 113
All Rights Reserved.
RECORDING ON THE PAPER DELIVERY RECORD
If you are recording on a Delivery Information Record due to a DIAD failure, report the failure
to your center and request a replacement DIAD.
When recording on paper, keep in mind that tracking information must be phoned in to the CSC
to meet the transmission-time commitments.
When you phone in, provide the CSC (or the center) with:
• Your name.
• SLIC number.
• Package tracking number.
• Shipper number (required only if a standard label is used instead of a 1Z label).
• Last name of the receiver.
• Time of delivery.
• The code number on the Delivery Information Record when reporting
non-deliveries.