Instruction Manual

Radio Status Indicator
100 Copyright 1999 United Parcel Service of America,
Inc.
All Rights Reserved
DIAD Alerts
Transmission of delivery tracking information and exception data is crucial in keeping our
commitment to our customers. The DIAD will prompt you with alert screens in the following
situations:
• when data needs to be sent
• if there is a problem transmitting the information
If the DIAD radio does not transmit the data, make a Speaker-Comm call. A successful
Speaker-Comm call sends all DIAD package tracking information and exception package
detail.
Transmission Commit Times
Always respond to DIAD alert screens within 10 minutes.
Transmission commitments to areas with cellular coverage:
Transmission Commit Times
Data Transmitted by DIAD
Radio
or Phoned In
Data Transmitted by
Speaker-Comm Call
Next Day Air and
Worldwide Express
ASAP
not to exceed 20 minutes
Within 30 minutes
2nd Day Air and
Worldwide Expedited
ASAP
not to exceed 20 minutes
Within 30 minutes
3 Day Select
ASAP
not to exceed 20 minutes
Within 30 minutes
GroundTrac, Consignee Billing,
and DeliveryTracII
90 minutes Within 120 minutes
In non-cellular areas, transmit information by Speaker-Comm.
In non-radio coverage areas, transmit information by Speaker-Comm.