User Guide

Table Of Contents
14
Getting Started
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly three times, your
SIM is blocked. To unblock your SIM, you must
contact Boost Mobile Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact Boost Mobile
Customer Care. Except for making
emergency calls, your phone will not
function with a blocked SIM.
To unblock the PIN:
1 Press *#m1.
2 At your Boost Mobile Customer Care
representative’s request, provide the information
needed to give you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enteranew4-to8-digitSIMPIN.
6 Re-enter your SIM PIN.
Note: Thesestepsmustbeperformedinquick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
the keypad is locked.
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.