PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ XPR 7350/XPR 7350e, XPR 7380/XPR 7380e NON-KEYPAD PORTABLE RADIO USER GUIDE en-US fr-CA SEPTEMBER 2021 © 2021 Motorola Solutions, Inc. All rights reserved.
English Contents Supplier's Declaration of Conformity............................ 15 Important Safety Information........................................ 17 Notice to Users (FCC).................................................. 18 Notice to Users (Industry Canada)............................... 19 Software Version.......................................................... 20 Intellectual Property and Regulatory Notices............... 21 Computer Software Copyrights....................................
English 5.2 Programmable Buttons................................38 5.2.1 Assignable Radio Functions.......... 38 5.2.2 Assignable Settings or Utility Functions................................................ 40 5.3 Status Indicators..........................................40 5.3.1 LED Indicator................................. 40 5.3.2 Tones.............................................41 5.3.2.1 Audio Tones.....................42 5.3.2.2 Indicator Tones................ 42 5.4 Registration..................
English 5.6.5.4 Responding to Phone Calls as Group Calls.................... 57 5.6.5.5 Responding to Phone Calls as Private Calls................... 57 5.6.6 Initiating Transmit Interrupt............ 58 5.6.7 Call Preemption............................. 58 5.6.8 Voice Interrupt............................... 58 5.6.8.1 Enabling Voice Interrupt...59 5.7 Advanced Features..................................... 59 5.7.1 Call Queue.....................................59 5.7.2 Priority Call.......................
English 5.7.12.2 Configuring Vibrate Style............................................. 68 5.7.12.3 Escalating Alarm Tone Volume.........................................69 5.7.13 Call Alert Operation..................... 69 5.7.13.1 Making Call Alerts.......... 69 5.7.13.2 Responding to Call Alerts ...........................................70 5.7.14 Mute Mode...................................70 5.7.14.1 Turning On Mute Mode.. 70 5.7.14.2 Exiting Mute Mode......... 71 5.7.15 Emergency Operation............
English 5.7.23.3 Checking Wi-Fi Connection Status........................83 5.8 Utilities......................................................... 84 5.8.1 Checking Battery Strength.............84 5.8.2 Text-to-Speech.............................. 84 5.8.2.1 Setting Text-to-Speech.... 84 5.8.3 Turning the Acoustic Feedback Suppressor Feature On or Off................ 84 5.8.4 Turning Global Navigation Satellite System On or Off...................... 85 5.8.5 Turning Radio Tones/Alerts On or Off.............
English 6.2.2 Selecting a Zone............................95 6.2.3 Using Multiple Networks................ 95 6.2.4 Selecting a Call Type.....................95 6.2.5 Receiving and Responding to a Radio Call............................................... 96 6.2.5.1 Receiving and Responding to a Group Call.........97 6.2.5.2 Receiving and Responding to a Private Call....... 97 6.2.5.3 Receiving a Site All Call... 98 6.2.5.4 Receiving an Inbound Private Phone Call....................... 99 6.2.5.
English 6.3.3.2 Responding to a Transmission During a Scan...... 107 6.3.4 Understanding Scan Operation... 107 6.3.5 Scan Talkback............................. 107 6.3.6 Editing Priority for a Talkgroup.... 108 6.3.7 Call Indicator Settings..................109 6.3.7.1 Selecting a Ring Alert Type........................................... 109 6.3.7.2 Configuring Vibrate Style ................................................... 110 6.3.7.3 Escalating Alarm Tone Volume.......................................
English 6.3.14 Privacy....................................... 121 6.3.14.1 Making a PrivacyEnabled (Scrambled) Call.......... 122 6.3.15 Bluetooth Operation...................122 6.3.15.1 Finding and Connecting to a Bluetooth Device.................123 6.3.15.2 Disconnecting from a Bluetooth Device........................124 6.3.15.3 Switching Audio Route between Internal Radio Speaker and Bluetooth Device.................124 6.3.15.4 Permanent Bluetooth Discoverable Mode.................... 124 6.3.
English 7.5.1 Group Calls..................................136 7.5.1.1 Making Group Calls....... 136 7.5.1.2 Responding to Group Calls........................................... 137 7.5.2 Private Calls ........................... 138 7.5.2.1 Making Private Calls ..... 138 7.5.2.2 Responding to Private Calls .......................................... 139 7.5.3 All Calls........................................139 7.5.3.1 Making All Calls............. 140 7.5.3.2 Receiving All Calls......... 140 7.5.
English 7.5.9.2 Responding to OVCM Calls........................................... 149 7.6 Advanced Features................................... 150 7.6.1 Bluetooth®................................... 150 7.6.1.1 Connecting to Bluetooth Devices...................................... 151 7.6.1.2 Disconnecting from Bluetooth Devices...................... 151 7.6.1.3 Switching Audio Route between Internal Radio Speaker and Bluetooth Device.................151 7.6.1.4 Permanent Bluetooth Discoverable Mode.......
English 7.6.9 Vote Scan ......................... 158 7.6.10 Call Indicator Settings................159 7.6.10.1 Selecting a Ring Alert Type........................................... 159 7.6.10.2 Configuring Vibrate Style........................................... 160 7.6.10.3 Escalating Alarm Tone Volume.......................................160 7.6.11 Call Alert Operation................... 160 7.6.11.1 Responding to Call Alerts .........................................160 7.6.11.2 Making Call Alerts...
English 7.6.16.1 Turning Privacy On or Off ......................................... 171 7.6.17 Lone Worker.............................. 171 7.6.18 Password Lock.......................... 171 7.6.18.1 Accessing the Radio by Using Password......................... 172 7.6.18.2 Unlocking Radios in Locked State.............................. 172 7.6.19 Auto-Range Transponder System ..............................................173 7.6.20 Over-the-Air Programming ... 173 7.6.21 Wi-Fi Operation..................
English Special Channel Assignments.........................194 Emergency Channel............................. 194 Non-Commercial Call Channel............. 194 Operating Frequency Requirements............... 195 Declaration of Compliance for the Use of Distress and Safety Frequencies.....................197 Technical Parameters for Interfacing External Data Sources...................................................197 Batteries and Chargers Warranty...............................
English Supplier's Declaration of Conformity Supplier's Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL. 60196 Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: XPR 7350/XPR 7380/XPR 7350e/XPR 7380e conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.
English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
English Important Safety Information RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios CAUTION: This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide that comes with the radio. This guide contains operating instructions for safe usage, RF energy awareness, and control for compliance with applicable standards and regulations.
English Notice to Users (FCC) This device complies with Part 15 of the FCC rules per the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
English Notice to Users (Industry Canada) The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
English Software Version All the features described in the following sections are supported by the software version R02.21.01.0000 or later. Contact your dealer or administrator for more information.
English Intellectual Property and Regulatory Notices license. All other trademarks are the property of their respective owners. Copyrights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
English As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end-users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU and UK countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
English Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
English Radio Care • If your battery contact area has been exposed to water, clean and dry battery contacts on both your radio and the battery before attaching the battery to radio. The residual water could short-circuit the radio. • If your radio has been submersed in a corrosive substance (for example, saltwater), rinse radio and battery in fresh water then dry radio and battery.
English Introduction Icon Information This user guide covers the operation of your radios. Throughout this publication, the icons described are used to indicate features supported in either the conventional analog or conventional digital mode. Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
English Certain features are unavailable when switching from digital to analog mode. Your radio also has features available in both analog and digital modes. The minor differences in the way each feature works do not affect the performance of your radio. NOTE: Your radio also switches between digital and analog modes during a dual mode scan. See Scan on page 156 for more information. 1.
English 1.4.1 Capacity Plus–Single-Site Capacity Plus–Single-Site is a single-site trunking configuration of the MOTOTRBO radio system, which uses a pool of channels to support hundreds of users and up to 254 Groups. This feature allows your radio to efficiently utilize the available number of programmed channels while in Repeater Mode. You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus–Single-Site by using a programmable button press.
English channels during the automatic roam operation to locate the best site. NOTE: You cannot manually add or delete an entry to the roam list. Check with your dealer or system administrator for more information. Similar to Capacity Plus–Single Site, icons of features not applicable to Capacity Plus–Multi-Site are not available in the menu. You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus–Multi-Site by using a programmable button press.
English Getting Started Getting Started provides instructions to prepare your radio for use. 2.1 Charging the Battery Your radio is powered by a Nickel Metal-Hydride (NiMH) or Lithium-Ion (Li-Ion) battery. Turn off your radio when charging. • To comply with warranty terms and avoid damage, charge the battery using a Motorola Solutions authorized charger as described in the charger user guide. • Charge a new battery 14 to 16 hours before initial use for best performance.
English 4 To remove the battery, turn the radio off. Move the battery latch marked A into unlock position and hold, and slide the battery down and off the rails. NOTE: This battery mismatch alert feature is only applicable for IMPRES battery and Non‑IMPRES battery with kit number programmed in Erasable Programmable Read Only Memory (EPROM).
English 2.3 2.4 Attaching the Antenna Attaching the Carry Holster Turn off your radio. 1 Align the rails on the carry holster with the grooves on the battery. Set the antenna in the receptacle and turn clockwise. NOTE: To protect best against water and dust, ensure that antenna is tightly fitted. 2 Press downwards until you hear a click. 2.5 Attaching the Universal Connector Cover The universal connector is located on the antenna side of the radio.
English 2 Clean only the external surfaces of the radio with the solution. Apply the solution sparingly with a stiff, nonmetallic, short-bristled brush. 3 Dry the radio thoroughly with a soft and lint-free cloth. Ensure the contact surface of the universal connector is clean and dry. 3 Secure the connector cover to the radio by turning the thumbscrew clockwise. 2.
English 2.7 NOTE: During the initial power-up after a software version update to R02.07.00.0000 or later, a GNSS firmware upgrade takes place for 20 seconds. After the upgrade, the radio resets and turns on. This firmware upgrade is only applicable for portable models with the latest software and hardware. Removing the Universal Connector Cover (Dust Cover) 1 Push the latch downwards. 2 Lift the cover up and slide down the dust cover from the universal connector to remove it.
English • To decrease the volume, turn the On/Off/Volume Control knob counterclockwise. NOTE: Your radio can be programmed to have a minimum volume offset where the volume level cannot be lowered past the programmed minimum volume.
English Radio Controls 6 Side Button 21 This chapter explains the buttons and functions to control the radio. 8 Microphone 12 1 2 11 7 Side Button 31 9 Speaker 10 Universal Connector for Accessories 11 Emergency Button1 12 Antenna 3 10 4 9 5 6 8 7 1 Channel Selector Knob 2 On/Off/Volume Control Knob 3 LED Indicator 4 Side Button 11 5 Push-to-Talk (PTT) Button 1 These buttons are programmable.
English WAVE Switching from Radio Mode to WAVE Mode Wide Area Voice Environment (WAVE™) provides a new method of making calls between two or more radios. WAVE allows you to communicate across different networks and devices using Wi-Fi. WAVE calls are made when the radio is connected to an IP network through WiFi. Press the programmed WAVE button. The yellow LED double blinks. NOTE: Your radio automatically enables Wi-Fi after you switch to WAVE mode.
English 4.1.2 4.1.4 Making WAVE Group Calls Receiving and Responding to WAVE Private Calls 1 Use the channel selector knob or buttons to select a WAVE talkgroup. 2 To call, press the PTT button. When you receive a WAVE private call: • A tone sounds. • Your radio unmutes and the incoming call sounds through the speaker. If the call is unsuccessful: • A negative indicator tone sounds. 1 To call, press the PTT button. 4.1.
English Capacity Max If the Talk Permit Tone is enabled, wait until the short alert tone ends before talking. Capacity Max is MOTOTRBO control channel based trunked radio system. 5.2 MOTOTRBO digital radio products are marketed by Motorola Solutions primarily to business and industrial users. MOTOTRBO uses the European Telecommunications Standards Institute (ETSI) Digital Mobile Radio (DMR) standard, that is, two-slot Time Division Multiple Access (TDMA), to pack simultaneous voice or data in a 12.
English Audio Toggle Toggles audio routing between the internal radio speaker and the speaker of a wired accessory. Manual Site Roam Starts the manual site search. Battery Strength Indicates battery strength by using the LED Indicator. Mic AGC Toggles the internal microphone automatic gain control (AGC) on or off. Bluetooth® Audio Switch Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory.
English Telemetry Control Controls the Output Pin on a local or remote radio. Toggle Call Priority Level Enables your radio to enter Call Priority Level High/ Normal. Assignable Settings or Utility Functions The following radio settings or utility functions can be assigned to the programmable buttons. Trill Enhancement Toggles trill enhancement on or off. Tones/Alerts Toggles all tones and alerts on or off. Voice Announcement On/Off Toggles voice announcement on or off.
English Radio is transmitting in low battery state. Radio has moved out of range if Auto-Range Transponder System is configured. Mute Mode is enabled. Solid Green Radio is powering up. Radio is transmitting. Indicates full battery capacity when the programmed Battery Strength button is pressed. Radio is sending a Call Alert or an emergency transmission. Blinking Green Radio is receiving a call or data. Radio is retrieving Over-the-Air Programming transmissions over the air.
English 5.3.2.1 Audio Tones Audio tones provide you with audible indications of the status, or response to data received on the radio. Indicator Tones Indicator tones provide you with audible indications of the status after an action to perform a task is taken. Positive Indicator Tone Continuous Tone A monotone sound. Sounds continuously until termination. Negative Indicator Tone 5.4 Periodic Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself.
English but is waiting for a response to the registration messages from the radio. When a radio is registering, a tone sounds and the yellow LED double flashes to indicate a site search. If the indications persist, the user should change locations or if allowed, manually roam to another site. Out of Range A radio is deemed to be out of range when the radio is unable to detect a signal from the system or from the current site.
English The radio can be programmed with a maximum of 250 Capacity Max Zones with a maximum of 160 Channels per zone. Each Capacity Max zone contains a maximum of 16 assignable positions. 5.5.1 Selecting Zones Follow the procedure to select the required zone on your radio. Press the programmed Zone Toggle button. One of the following tone sounds: Positive Indicator Tone Radio is in Zone 2. Negative Indicator Tone Radio is in Zone 1.
English Roam Request A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable. If there are no sites available: Once the required zone is set (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type. 5.5.3 • The radio continues to search through the list of sites. • The radio will return to the previous site, if the previous site is still available. NOTE: This is programmed by your dealer.
English 5.5.5 Site Lock On/Off attempts to register at a disallowed site, your radio receives indication that the site is denied. The radio then searches for a different network site. When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. When experiencing site restrictions, the yellow LED double flashes to indicate a site search. Press the programmed Site Lock button.
English Once in Site Trunking, a radio that is involved in calls across multiple sites will only be able to communicate with other radios within the same site. Communication to and from other sites would be lost. NOTE: If there are multiple sites that cover the current location of the radio and one of the sites enters Site Trunking, the radio roams to another site if within coverage. Programmable Button This method is used for Phone Calls only. 5.6.
English • Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. • Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 4 Release the PTT button to listen. • Your radio unmutes and the incoming call sounds through the speaker.
English The call ends when there is no voice activity for a predetermined period. 2 Press the PTT button to make the call. The green LED lights up. 5.6.2 3 Do one of the following: Broadcast Call • A Broadcast Call is a one-way voice call from any user to an entire talkgroup. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
English • Your radio unmutes and the incoming call sounds through the speaker. NOTE: Recipient users are not allowed to Talkback during a Broadcast Call. The Talkback Prohibit Tone plays momentarily if the PTT button is pressed during a Broadcast Call. 5.6.3 Private Call A Private Call is a call from an individual radio to another individual radio. There are two ways to set up a Private Call. • • The first call type is called Off Air Call Set-Up (OACSU).
English 4 Release the PTT button to listen. The green LED lights up when the target radio responds. 5 The call ends when there is no voice activity for a predetermined period. You will hear a short tone. Both the call initiator and recipient are able to terminate an on-going Private Call by pressing the programmed Cancel button. 5.6.3.2 Making a Private Call with a One Touch Call Button The One Touch Call feature allows you to easily make a Private Call to a pre-defined Private Call alias or ID.
English 5.6.3.3 • Receiving Private Calls When you receive Private Calls configured as Off Air Call Set-Up (OACSU): • The green LED blinks. • Your radio unmutes and the incoming call sounds through the speaker. NOTE: Depending on how your radio is configured, either OACSU or Full Off Air Call Set-Up (FOACSU), responding to Private Calls may or may not require user acknowledgment. For the OACSU configuration, your radio unmutes and the call connects automatically. The green LED blinks.
English • The green LED blinks. To decline a Private Call, perform the following action: • Making All Calls Your radio must be programmed for you to make an All Call. Press the programmed Cancel button. 1 Select a channel with the active All Call group alias or ID. See Selecting a Call Type on page 44. 5.6.4 2 Press the PTT button to make the call. All Calls The green LED lights up.
English • The green LED blinks. • Displaying of caller alias or ID on receiving a phone call • Your radio unmutes and the incoming call sounds through the speaker. • Ability to reject or accept a phone call If the Channel Free Indication feature is enabled, you hear a short alert tone when the transmitting radio releases the PTT button, indicating the channel is free for you to use. You cannot respond to an All Call.
English If unsuccessful: • A negative indicator tone sounds. • The phone call fails. Repeat this step. 2 Press the PTT button to make the call. 3 Release the PTT button to listen. 4 Press the programmed Phone Exit button to end the call. If end-call-setup is successful: • A tone sounds. Making Phone Calls with the Programmable Button Follow the procedure to make Phone Calls with the programmable button. 1 Press the programmed Phone button to enter into the Phone Entry list.
English • Your radio returns to the Access Code input screen. If the access code was preconfigured in the Contacts list, the radio returns to the screen you were on prior to initiating the call. NOTE: During channel access, press to dismiss the call attempt and a tone sounds. During the call, when you press One Touch Access button with the deaccess code preconfigured or enter the deaccess code as the input for extra digits, your radio attempts to end the call. 3 Press the PTT button to talk.
English • Your radio unmutes and the incoming call sounds through the speaker. NOTE: Your radio is not able to terminate a phone call as a group call. The telephone user must end the call. The recipient user is only allowed to talk back during the call. 5.6.5.4 Responding to Phone Calls as Group Calls Follow the procedure to respond to Phone Calls as Group Calls on your radio. You hear a short tone. 5.6.5.5 • The green LED blinks.
English 3 If there is no voice activity for a predetermined period of time, the call ends. NOTE: Your radio is not able to terminate a phone call as a group call. The telephone user must end the call. The recipient user is only allowed to talk back during the call. You hear a short tone. With the Call Preemption feature, the system interrupts and preempts ongoing calls in instances where trunked channels are unavailable.
English Voice Interrupt is accessible to the user only if this feature has been set up in the radio. Check with your dealer or system administrator for more information. 3 Do one of the following: 5.6.8.1 Enabling Voice Interrupt Follow the procedure to initiate Voice Interrupt on your radio. Your radio must be programmed to allow you to use this feature. Check with your dealer or system administrator for more information. 1 To interrupt the transmission during an on-going call, press the PTT button.
English • The green LED blinks. The default settings for Priority Call are preconfigured. Press the programmable button to toggle between normal and high priority level. When you use the following features, the call priority level reverts automatically to the preconfigured setting. • If enabled, the Talk Permit Tone sounds. • All voice calls • The radio user has up to 4 seconds to press the PTT button to begin voice transmission.
English 5.7.3 • The LED turns off. Talkgroup Scan • A negative indicator tone sounds. This feature allows your radio to monitor and join calls for groups defined by a Receive Group List. 5.7.4 When scan is enabled, your radio unmutes to any member in its Receive Group List. When scan is disabled, your radio does not receive transmission from any members of the Receive Group List, except for All Call, Permanent Talkgroup, and the selected Talkgroup. 5.7.3.
English Radio leaves lower priority talkgroup call for higher priority talkgroup call. NOTE: This feature can only be accessed when Talkgroup Scan feature is enabled. Priority Monitor feature applies only to members in the Receive Group List. There are two Priority Talkgroups: Priority 1 (P1) and Priority 2 (P2). P1 has higher priority than P2.
English currently selected contact expires, the radio returns to the home channel and starts the Scan Hang Time Timer. The radio resumes group scan after its Scan Hang Time Timer expires. Talkback Enabled If the PTT button is pressed during the Group Hang Time of the scanned call, the radio attempts to transmit to the scanned group.
English back button during the finding and connecting operation as this cancels the operation. NOTE: This feature is applicable to XPR 7350e/XPR 7380e Bluetooth and Wi-Fi models only. If unsuccessful: • A negative indicator tone sounds. 5.7.8.2 Disconnecting from Bluetooth Devices Follow the procedure to disconnect from Bluetooth devices. 5.7.8.1 Connecting to Bluetooth Devices Follow the procedure to connect to Bluetooth devices. Press the programmed Bluetooth Disconnect button.
English Press the programmed Bluetooth Audio Switch button. Enabling Manual Site Search Press the programmed Manual Site Roam button. A tone sounds when the audio route has switched. 5.7.8.4 Permanent Bluetooth Discoverable Mode The Permanent Bluetooth Discoverable Mode must be enabled by the dealer or system administrator. Other Bluetooth-enabled devices can locate your radio, but the devices cannot connect to the radio.
English 5.7.9.2 • Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Press the programmed Site Lock button. If the Site Lock function is toggled on: • You hear a positive indicator tone, indicating the radio has locked to the current site. If the Site Lock function is toggled off: • You hear a negative indicator tone, indicating the radio is unlocked. 5.7.
English 5.7.11 If unsuccessful: Remote Monitor • This feature is used to turn on the microphone of a target radio with a subscriber alias or ID. You can use this feature to remotely monitor any audible activity surrounding the target radio. Both your radio and the target radio must be programmed to allow you to use this feature. If initiated, the green LED blinks once on the target radio.
English Call Alert or Message). It sounds like a positive indicator tone or missed call. For radios with batteries that support the vibrate feature and are attached to a vibrating belt clip, the available Ring Alert Type options are Silent, Ring, Vibrate, and Ring and Vibrate. For radios with batteries that do not support the vibrate feature and are not attached to a vibrating belt clip, Ring Alert Type is automatically set to Ring.
English 5.7.12.3 Escalating Alarm Tone Volume The radio can be programmed to continually alert, when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert. An Off Air Call Set‑Up (OACSU) private call allows the user to respond immediately while a Full Off Air Call Set‑Up (FOACSU) private call requires user acknowledgment for the call. OACSU type calls are therefore, recommended being used for the Call Alert feature.
English 5.7.13.2 5.7.14.1 Responding to Call Alerts Turning On Mute Mode When you receive a Call Alert: Follow the procedure to turn on Mute Mode. • A repetitive tone sounds. • The yellow LED blinks. Do one of the following: Press the PTT button within 4 seconds of receiving a Call Alert page to respond with a Private Call. Mute Mode Mute Mode provides an option to silence all audio indicators on your radio. • Access this feature by placing the radio in a facedown position momentarily.
English • The red LED light starts blinking and remains blinking until Mute Mode is exited. • The blinking red LED turns off. • Your radio unmutes and speaker state is restored. • Radio is muted. • • Mute Mode Timer begins counting down the duration that is configured. If the timer has not expired, Mute mode timer is stopped. NOTE: Mute Mode is also exited if the user transmits voice or switches to an unprogrammed channel. 5.7.14.
English Short Press Duration between 0.05 seconds and 0.75 seconds. Long Press Duration between 1.00 second and 3.75 seconds. The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation of the Emergency button. NOTE: If short press the Emergency button is assigned to turn on the Emergency mode, then long press the Emergency button is assigned to exit the Emergency mode.
English group of radios. Follow the procedure to send Emergency Alarms on your radio. The radio exits the Emergency Alarm mode. Your radio does not display any audio or visual indicators during Emergency mode when it is set to Silent. NOTE: When configured for Emergency Alarm only, the emergency process consists only of the Emergency Alarm delivery. The emergency ends when an acknowledgment is received from the system, or when channel access attempts have been exhausted.
English 1 Press the programmed Emergency On button. The green LED lights up. NOTE: If your radio is programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. If an Emergency Alarm acknowledgment is successfully received: • The Emergency tone sounds. • The green LED blinks. If an Emergency Alarm acknowledgment is not successfully received: • All retries are exhausted. • A low-pitched tone sounds.
English 6 Press the Emergency Off button to exit the Emergency mode. NOTE: Depending on how your radio is programmed, you may or may not hear a Talk Permit tone. Your radio dealer or system administrator can provide more information on how your radio has been programmed for Emergency. The Emergency Call initiator may press the programmed Cancel button to end an ongoing emergency call. The radio returns to a call idle state. 5.7.15.
English 2 Once the Emergency tone sounds, speak clearly into the microphone. You can silence the tone. Do one of the following: • Press the PTT button to call the group of radios which received the Emergency Alarm. The cycling duration between hot mic and receiving calls expires, if Emergency Cycle Mode is enabled. • Press any programmable button. • Exit Emergency mode. The hot mic duration expires, if Emergency Cycle Mode is disabled. 5.7.15.
English characters. The maximum length of a text message is 280 characters, including the subject line. The subject line only appears when you receive messages from e-mail applications. NOTE: The maximum character length is only applicable for models with the latest software and hardware. For radio models with older software and hardware, the maximum length of a text message is 140 characters. Contact your dealer for more information. 5.7.16.
English To unscramble a privacy-enabled call or data transmission, your radio must be programmed to have the same Key Value and Key ID for Privacy as the transmitting radio. If your radio receives a scrambled call that is of a different Key Value and Key ID, you hear nothing at all for Enhanced Privacy. On a privacy-enabled channel, your radio is able to receive clear or unscrambled calls, depending on how your radio is programmed.
English • The LED turns off. If unsuccessful: • A negative indicator tone sounds. • The LED turns off. 5.7.17.2 Turning Privacy On or Off Once a radio is disabled, the radio sounds a negative indicator tone. When a radio is stunned, the radio cannot request nor receive any user initiated services on the system that performed the Stun procedure. However, the radio can switch to another system. The radio continues to send GNSS location reports and can be monitored remotely when it was stunned.
English 5.7.20 Lone Worker This feature prompts an emergency to be raised if there is no user activity, such as any radio button press or activation of the channel selector, for a predefined time. Accessing the Radio by Using Password Turn on your radio. 1 Enter the four-digit password. Following no user activity for a programmed duration, the radio pre-warns you using an audio indicator once the inactivity timer expires. a To enter the first digit of the password, use the Channel Selector Knob.
English • The yellow LED double blinks. • Your radio enters into locked state for 15 minutes. Wait for the 15-minute locked state timer to end and then repeat step 1. NOTE: If you turn off and turn your radio on again, the 15-minute timer restarts. 5.7.21.2 Unlocking Radios in Locked State Your radio is unable to receive calls in locked state. Follow the procedure to unlock your radio in locked state.
English If the programming update is unsuccessful, a tone sounds and the red LED blinks once. NOTE: If the programming update is unsuccessful, the software update failure indications appear every time you turn on your radio. Contact your dealer to reprogram your radio with the latest software to eliminate the software update failure indications. Pre-shared key can be entered by using the menu or CPS/RM. WPA/WPA2-Enterprise Wi-Fi network Uses certificate-based authentication.
English 5.7.23.2 5.7.23.3 Connecting to a Network Access Point Checking Wi-Fi Connection Status When you turn on Wi-Fi, the radio scans and connects to a network access point. Press the programmed Wi-Fi Status Query button for the connection status by using Voice Announcement. Voice Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection. NOTE: The programmed Wi-Fi Status Query button is assigned by your dealer or system administrator.
English Text-to-Speech 5.8 Utilities This chapter explains the operations of the utility functions available in your radio. 5.8.1 Checking Battery Strength Follow the procedure to check the battery level of your radio. Press the programmed Battery Strength button. The Text-to-Speech feature can only be enabled by your dealer. If Text-to-Speech is enabled, the Voice Announcement feature is automatically disabled.
English Press the programmed Acoustic Feedback Suppressor button. NOTE: Selected radio models may offer GPS, GLONASS, and BDS. GNSS constellation is configured by using CPS. Check with your dealer or system administrator to determine how your radio has been programmed. You hear a positive indicator tone, indicating that Acoustic Feedback Suppressor is now enabled. You hear a negative indicator tone, indicating that the radio is unable to activate Acoustic Feedback Suppressor.
English • The Negative Indicator Tone sounds. • • All tones and alerts are turned off. If unsuccessful: 5.8.6 Radio transmits at low power. • The Negative Indicator Tone sounds. • Radio transmits at high power. Power Levels 5.8.7 You can customize the power setting to high or low for each channel. Turning Option Board On or Off High This enables communication with radios located at a considerable distance from you.
English This audio indicator can be customized according to customer requirements. Follow the procedure to turn Voice Announcement on or off on your radio. Press the programmed Voice Announcement button. You can toggle audio routing between the internal radio speaker and the speaker of a wired accessory with the condition that: • The wired accessory with speaker is attached. • The audio is not routed to an external Bluetooth accessory. If successful: • The Positive Indicator Tone sounds.
English NOTE: This feature is not applicable during a Bluetooth session. 5.8.11 Turning Trill Enhancement On or Off You can enable this feature when you are speaking in a language that contains many words with alveolar trill (rolling "R") pronunciations. Follow the procedure to turn Trill Enhancement on or off on your radio. Press the programmed Trill Enhancement button to toggle the feature on or off. If successful: • The Positive Indicator Tone sounds. • All tones and alerts are turned on.
English Connect Plus Connect Plus is a full trunking solution based on DMR technology. Connect Plus uses a dedicated control channel for channel requests and allocations. 6.1 Additional Radio Controls in Connect Plus Mode The microphone is activated when the PTT button is pressed. • While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 99). If the Talk Permit Tone is enabled, wait until the short alert tone ends before talking. 6.1.
English 6.1.2.1 Assignable Radio Functions Channel Announcement Plays zone and channel announcement voice messages for the current channel. Beacon On/Off Toggles the Beacon feature on or off. Requires purchase of Connect Plus Man Down feature. Emergency On/Off Depending on the programming, initiates or cancels an emergency. Beacon Reset Resets (cancels) the Beacon tone, but it does not turn the Beacon feature off. Requires purchase of Connect Plus Man Down feature.
English Phone Exit Ends a Phone Call. Wi-Fi Toggles Wi-Fi on or off. Privacy Toggles privacy on or off. Zone Toggle Allows radio user to toggle between Zone 1 and Zone 2. NOTE: Bluetooth and Wi-Fi assignable functions are only for XPR 7350e/XPR 7380e Bluetooth and Wi-Fi models. Reset Home Channel Sets a new home channel. Ring Alert Type Provides direct access to the Ring Alert Type Setting. Roam Request Requests to search for a different site. Scan Toggles scan on or off.
English Mic Distortion Toggles the Microphone Dynamic Distortion Control feature on or off. Power Level Toggles transmit power level between high and low. Unassigned Indicates that the button function has not yet been assigned. 6.1.3 Identifying Status Indicators in Connect Plus Mode ing up, or has moved out of range if radio is configured with Auto-Range Transponder System. Mute Mode is enabled.
English Solid green Radio is powering up or transmitting. Also indicates full charge of the battery when the programmed Battery Strength button is pressed. Blinking green Radio is powering up, receiving a call or data. Double blinking green Radio is receiving a privacy-enabled call. Negative Indicator Tone 6.1.3.3 Alert Tones Alert tones provide you with audible indications of the status, or response to data received on the radio. Continuous Tone A monotone sound.
English 6.1.4 Switching Between Connect Plus and Non-Connect Plus Modes will automatically search for a new site when the signal level from the current site drops to an unacceptable level. 6.2.1.1 To switch to a non-Connect Plus mode, you must change to another zone, if programmed by your dealer or system administrator.
English 6.2.1.2 Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Press the programmed Site Lock button.
English Private Call, depending on how your radio is programmed. If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Connect Plus site. The radio registers with the Registration Group ID that has been programmed for the new Channel Selector Knob position call type. If you select a position that has no call type assigned to it, your radio sounds a continuous tone.
English The LED lights up solid green while the radio is transmitting and blinks green when the radio is receiving. NOTE: The LED lights up solid green while the radio is transmitting and double blinks green when the radio is receiving a privacy-enabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, OR the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from).
English When you receive a Private Call, the LED blinks green. Your radio unmutes and the incoming call sounds through the speaker of the radio. 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press the PTT button to respond to the call. The LED lights up solid green. 3 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 4 Release the PTT button to listen. If there is no voice activity for a predetermined period of time, the call ends.
English 6.2.5.4 6.2.5.6 Receiving an Inbound Private Phone Call Inbound Phone Multi-Group Call When you receive an Inbound Private Phone Call, the LED blinks green. The radio unmutes and the incoming private phone call sounds through the radio's speaker. 1 Press and hold the PTT button to answer and talk. Release the PTT button to listen. 2 Press preprogrammed Phone Exit button to end the call. A short feedback tone sounds. 6.2.5.
English Access button. Your radio can have multiple One Touch Access buttons programmed. NOTE: Your radio must have the Privacy feature enabled on the channel to send a privacy-enabled transmission. Only target radios with the same Key Value and Key ID as your radio will be able to unscramble the transmission. See Privacy on page 121 for more information. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green.
English Use the Quick Text Message or Call Alert features to contact an individual radio. See Text Messaging on page 76 or Call Alert Operation on page 111 for more information. If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. 6.2.6.1.3 1 Do one of the following. • Select the channel with the active subscriber alias or ID. See Selecting a Call Type on page 95. • Press the programmed One Touch Access button.
English 6.2.6.1.4 Making a Multi-group Call This feature allows you to transmit to all users on multiple groups. Your radio must be programmed to allow you to use this feature. NOTE: Users on the groups cannot respond to a Multigroup Call. 1 Turn the Channel Selector Knob to select the Multigroup alias or ID. 2 Press the PTT button to make the call. The LED lights up solid green. Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 6.2.6.1.
