PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ DEP 250 NON-KEYPAD PORTABLE RADIO USER GUIDE en-US es-LA pt-BR MAY 2019 © 2019 Motorola Solutions, Inc. All rights reserved.
English Declaration of Conformity Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: DEP 250 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.
English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
English Contents Declaration of Conformity...............................................2 Important Safety Information.......................................... 7 Notice to Users...............................................................8 Software Version............................................................ 9 Copyrights.................................................................... 10 Computer Software Copyrights.................................... 12 Chapter 1: Introduction...............
English Broadcast Voice Calls....................................... 30 Making Broadcast Voice Calls................ 30 Receiving Broadcast Voice Calls............ 30 Unaddressed Calls............................................ 31 Making Unaddressed Calls.....................31 Responding to Unaddressed Calls......... 31 Open Voice Channel Mode (OVCM)................. 32 Making OVCM Calls............................... 32 Responding to OVCM Calls....................32 Chapter 7: Advanced Features..........
English I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............................................. 46 II. GENERAL PROVISIONS.............................. 47 III. STATE LAW RIGHTS:..................................47 IV. HOW TO GET WARRANTY SERVICE........47 V. WHAT THIS WARRANTY DOES NOT COVER..............................................................48 VI. PATENT AND SOFTWARE PROVISIONS..48 VII. GOVERNING LAW.....................................
English Important Safety Information RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios ATTENTION! This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.
English Notice to Users This device complies with Part 15 of the FCC rules per the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
English Software Version All the features described in the following sections are supported by the software version R01.01.45.0000 or later. Check with your dealer or system administrator for more information.
English Copyrights The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs.
English should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
English Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
English Introduction This user guide covers the operation of your radios. Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
English NOTICE: Your radio also switches between digital and analog modes during a dual mode scan. See Scan on page 35 for more information.
English Basic Operations This chapter explains the operations to get you started on using the radio. Charging the Battery 1 Align the battery with the rails on the back of the radio. 2 Press the battery firmly, and slide upwards until the latch snaps into place. Your radio is powered by a Lithium-Ion (Li-lon) battery. • To comply with warranty terms and avoid damages, charge the battery using a Motorola Solutions charger exactly as described in the charger user guide.
English 1 Move the battery latch into unlock position and hold. 1 1 : Battery Latch Attaching the Antenna Follow the procedure to attach the antenna to your radio. 2 Slide the battery down and lift off the rails. Ensure that the radio is turned off. Set the antenna in the receptacle and turn clockwise until snug to provide best protection against water and dust.
English Align the grooves on the clip with those on the battery and press downwards until you hear a click. NOTICE: To remove the antenna, turn the antenna counterclockwise. CAUTION: If the antenna must be replaced, ensure that only MOTOTRBO antennas are used. Neglecting this damages your radio. See Antennas on page 42 for a list of available antennas. Attaching the Belt Clip Follow the procedure to attach the belt clip to your radio.
English Powering Up the Radio Follow the procedure to power up your radio. Rotate the On/Off/Volume Control Knob clockwise until a click sounds. Check your battery if your radio does not power up. Make sure that it is charged and properly attached. Contact your dealer if your radio still does not power up. Adjusting the Volume Follow the procedure to change the volume level of your radio. Do one of the following: If successful: • A tone sounds. • The green LED lights up.
English 1 1 : On/Off Volume Control Knob NOTICE: Your radio can be programmed to have a minimum volume offset where the volume level cannot be lowered past the programmed minimum volume. Check with your dealer or system administrator for more information.
English Radio Controls 1 Antenna This chapter explains the buttons and functions to control the radio. 3 Side Button 11 1 2 Push-to-Talk (PTT) Button 9 8 7 6 2 5 3 4 4 Side Button 21 5 Microphone 6 Speaker 7 LED Indicator 8 On/Off/Volume Control Knob 9 Channel Selector Knob Programmable Buttons Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions. Short press Pressing and releasing rapidly.
English Press and hold Keeping the button pressed. The programmed duration of a button press is applicable to all assignable radio/utility functions or settings. Assignable Radio Functions The following radio functions can be assigned to the programmable buttons. Battery Type Allows selection of battery type between Li-Ion and NiMH. Mic AGC Toggles the internal microphone automatic gain control (AGC) on or off. Monitor Monitors a selected channel for activity.
English Assignable Settings or Utility Functions The following radio settings or utility functions can be assigned to the programmable buttons. Tones/Alerts Toggles all tones and alerts on or off. Power Level Toggles transmit power level between high and low. Squelch Toggles squelch level between tight and normal. Push-To-Talk Button The Push-to-Talk (PTT) button serves two basic purposes: • While a call is in progress, the PTT button allows the radio to transmit to other radios in the call.
English Status Indicators This chapter explains the status indicators and audio tones used in the radio. LED Indicators LED indicators show the operational status of your radio. Blinking Red Radio has failed the self-test upon powering up. Radio is receiving an emergency transmission. Blinking Green Radio is receiving a call or data. Radio is detecting activity over the air. Solid Yellow Radio is monitoring a conventional channel. When pressing the Battery Type button to set the battery type as Li-Ion.
English Tones The following are the tones that sound through on the radio speaker. High Pitched Tone Low Pitched Tone Audio Tones Audio tones provide you with audible indications of the status, or response to data received on the radio. Repetitive Tone A single tone that repeats itself until it is terminated by the user. Momentary Tone Sounds once for a short duration set by the radio.
English Zone and Channel Selections This chapter explains the operations to select a zone or channel on your radio. A zone is a group of channels. Your radio supports 1 zone with a maximum of 16 channels. Each channel can be programmed with different features and/or support different groups of users. Selecting Zones Follow the procedure to select the required zone on your radio. NOTICE: For all Non-keypad radio, you are recommended to enable Voice Announcement feature for selecting zone.
English Calls This chapter explains the operations to receive, respond to, make, and stop calls. You can select a subscriber alias or ID, or group alias or ID after you have selected a channel by using one of these features: Programmed One Touch Access Button This method is used for Group and Private Calls only. You can only have one ID assigned to a One Touch Access button with a short or long programmable button press.
English 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The call ends when there is no voice activity for a predetermined period. Responding to Group Calls To receive a call from a group of users, your radio must be configured as part of that group. Follow the procedure to respond to Group Calls on your radio.
English Private Calls A Private Call is a call from an individual radio to another individual radio. There are two ways to set up a Private Call. The first type sets up the call after performing a radio presence check, while the second type sets up the call immediately. Only one of these types can be programmed to your radio by your dealer. If this feature is not enabled, a negative indicator tone sounds when you make a Private Call through the One Touch Access button or the Channel Selector Knob.
English Responding to Private Calls 3 Release the PTT button to listen. The call ends when there is no voice activity for a predetermined period. Follow the procedure to respond to Private Calls on your radio. When you receive a Private Call: • The green LED blinks. • Your radio unmutes and the incoming call sounds through the speaker.
English the PTT button, indicating the channel is free for you to use. 1 Select a channel with the active group alias or ID. You cannot respond to an All Call. 2 Press the PTT button to make the call. NOTICE: The radio stops receiving the All Call if you switch to a different channel while receiving the call. You are not able to continue with any programmed button functions until the end of an All Call. The radio returns to the previous menu after the call ends.
English NOTICE: The radio stops receiving the Broadcast Voice Call if you switch to a different channel while receiving the call. You cannot continue with any programmed button functions until the end of the Broadcast Voice Call. 3 Release the PTT button to listen. A momentary tone sounds. 4 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating that the channel is free for you to respond.
English indicating the channel is free for you to respond. Press the PTT button to respond to the call. • If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond. Making OVCM Calls Your radio must be programmed for you to make an OVCM Call. Follow the procedure to make OVCM Calls on your radio. 1 Select a channel with the active group alias or ID. 2 Press the PTT button to make the call.
English • If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond. 2 Release the PTT button to listen. The call ends when there is no voice activity for a predetermined period.
English Advanced Features This chapter explains the operations of the features available in your radio. Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Talkaround This feature allows you to continue communication when your repeater is not operational, or when your radio is out of range from the repeater but within talking range of other radios.
English 2 Press the PTT button to talk. Release the PTT button to listen. Permanent Monitor The Permanent Monitor feature is used to continuously monitor a selected channel for activity. Turning Permanent Monitor On or Off Follow the procedure to turn Permanent Monitor on or off on your radio. Press the programmed Permanent Monitor button. When the radio enters the mode: • An alert tone sounds. • The yellow LED lights up. When the radio exits the mode: • An alert tone sounds.
English Auto Scan (Automatic) Your radio automatically starts scanning when you select a channel or group that has Auto Scan enabled. Responding to Transmissions During Scanning Turning Scan On or Off During scanning, your radio stops on a channel or group where activity is detected. The radio stays on that channel for a programmed duration known as hang time. Follow the procedure to respond to transmissions during scanning. Follow the procedure to turn scan on or off on your radio.
English Deleting Nuisance Channels If a channel continually generates unwanted calls or noise, (termed a "nuisance" channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to the channel designated as the Selected Channel. Follow the procedure to delete nuisance channels on your radio. 1 When your radio locks on to an unwanted or nuisance channel, press the programmed Nuisance Channel Delete button until you hear a tone.
English • The yellow LED blinks. Press the PTT button within 4 seconds of receiving a Call Alert page to respond with a Private Call. Auto-Range Transponder System The Auto-Range Transponder System (ARTS) is an analog-only feature designed to inform you when your radio is out-of-range of other ARTS-equipped radios. ARTS-equipped radios transmit or receive signals periodically to confirm that they are within range of each other.
English Utilities Positive Indicator Tone Radio is operating in tight squelch. This chapter explains the operations of the utility functions available in your radio. Negative Indicator Tone Radio is operating in normal squelch. Squelch Levels You can adjust the squelch level to filter out unwanted calls with low signal strength or channels with noise higher than normal background. Normal This is the default setting. Tight This setting filters out unwanted calls and/or background noise.
English • Radio transmits at low power. If unsuccessful: • The Negative Indicator Tone sounds. • Radio transmits at high power. Voice Operating Transmission The Voice Operating Transmission (VOX) allows you to initiate a hands-free voice-activated call on a programmed channel. The radio automatically transmits, for a programmed period, whenever the microphone on the VOX-capable accessory detects voice.
English • All tones and alerts are turned off.
English Authorized Accessories List Antennas • UHF, 403–433 MHz, 9 cm Stubby Antenna (PMAE4002_) • UHF, 430–470 MHz, 9 cm Stubby Antenna (PMAE4003_) • UHF, 465–495 MHz, 9 cm Stubby Antenna (PMAE4006_) • UHF, 403–520 MHz, Antenna Whip (PMAE4016_) Batteries • High Capacity Li-Ion, 2150 mAh Battery (PMNN4080_) • Li-Ion, 1750 mAh IP54 Battery (PMNN4476_) Cables • Programming Cable USB (PMKN4128_) Carry Devices • Universal Chest Pack (HLN6602_) • Spring Belt Clip (For 1.5 in.
English Earbuds and Earpieces • MagOne Ultra-Lite Headset, behind-the-head, adjustable with boom microphone and In-Line PTT (PMLN6542_) • Receive-Only Earbud (AARLN4885_) • D-Shell Receive Only Earpiece (One Size) for Remote Speaker Microphone (PMLN4620_) • • Ear Receiver with In-Line Microphone/PTT/VOX Switch (Mag One)(PMLN6531_) Heavy Duty Headset, Noise Cancelling Boom Mic Headset (PMLN6854_) • • Swivel Earpiece with In-Line Microphone and PTT (PMLN6532_) Medium Weight Over-the-Head Dual M
English NOTICE: Consult your authorized Motorola Solutions dealer on the availability of these accessories.
English Batteries and Chargers Warranty The Workmanship Warranty The workmanship warranty guarantees against defects in workmanship under normal use and service. All MOTOTRBO Batteries 24 Months The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the warranty duration.
English Limited Warranty MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: Motorola Solutions, Inc.
English may use the Product is unique, Motorola Solutions disclaims liability for range, coverage, or operation of the system as a whole under this warranty. II. GENERAL PROVISIONS This warranty sets forth the full extent of Motorola Solutions responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at Motorola Solutions option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES.
English V. WHAT THIS WARRANTY DOES NOT COVER 1 Defects or damage resulting from use of the Product in other than its normal and customary manner. 2 Defects or damage from misuse, accident, water, or neglect. 3 Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. 4 Breakage or damage to antennas unless caused directly by defects in material workmanship.
English costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following: 1 Motorola Solutions will be notified promptly in writing by such purchaser of any notice of such claim, 2 Motorola Solutions will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and 3 Should the Product or parts become, or in Motorola Solutions opinion be likely
www.motorolasolutions.com/mototrbo Motorola Solutions, Inc. 500 W Monroe Street Chicago, IL 60661 U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2019 Motorola Solutions, Inc. All rights reserved.