Motorola OnCallTM Series PRELIMINARY DRAFT MANUAL *6880309R83* 6880309R83-O Motorola NAMETM Series Installation and Programming Instructions MOC4600i MOC4603i 021024a.
Motorola NAMETM Series Installation and Programming Instructions MOC4600i MOC4603i 6880309R83-O
Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
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Introduction . . . . . . . . . . . . . . . . . . . . .2 FCC Licensing Information . . . . . . . . .3 Product Safety and RF Exposure Compliance . . . . . . . . . . . . . . . . . . . .5 Getting to Know your MOC . . . . . . . .10 Using the MOC . . . . . . . . . . . . . . . . . .11 Activation . . . . . . . . . . . . . . . . . . . . . . .11 Deactivation . . . . . . . . . . . . . . . . . . . . .11 Installation and Programming . . . . . .12 Installing the Batteries . . . . . . . . . . . . .
Introduction Introduction Thank you for purchasing the Motorola NAME™. The Motorola NAME™ Series is a product of Motorola’s 70-plus years of experience as a world leader in the designing and manufacturing of communications equipment. The NAME™ Series products, in combination with Motorola professional two-way radios, are a perfect cost-effective communications solution for all of today’s fastpaced industries. Product registration is an important step.
The Motorola OnCall (MOC) units operate on radio frequencies that are regulated by the Federal Communications Commission (FCC). In order to transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form 159. To obtain these FCC forms please request document 000601 which includes all forms and instructions.
FCC Licensing Information 4 made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services. Replacement of any transmitter component (crystal, semiconductor, etc.
The information provided in this document supersedes the general safety information contained in user guides published prior to February 2002. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RF Operational Characteristics This device contains a transmitter.
Product Safety and RF Exposure Compliance • 6 International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 • Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio Frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999 • Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard 2003 • ANATEL ANNEX to Resolution No.
Electromagnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, do not use this device where posted notices instruct you not to do so. Hospitals or healthcare facilities may be using equipment that is sensitive to external RF energy.
Product Safety and RF Exposure Compliance 8 Potentially Explosive Atmospheres Do not remove, install, or charge batteries in a potentially explosive atmosphere. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
Antennas Do not use any device that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.
Getting to Know your MOC Getting to Know your MOC 10 MOC graphic in process
Activation When the service button on the front of the MOC is pressed by a customer, the unit “wakes up” and sends a pre-recorded message to staff members carrying portable two-way radios that are on the same frequency and code. The flashing green LED on the front of the MOC indicates to the customer that the device has been activated, and the message has been sent. Depending upon the programming of the unit, the transmitted message may also be audible at the MOC.
Installation and Programming Installation and Programming Installing the Batteries Graphic: reinstall of back cover of MOC Battery Turnlatch key opening 1. Locate the turn key opening, between the speaker and the audio port on the bottom of the MOC. 2. Turn the turn key clockwise to disengage the back cover of the MOC. If the MOC is mounted, this will disengage the MOC from the back cover, which will remain mounted on the wall.
3. Once the back cover is removed, install three C-cell batteries (not included) as indicated on the battery tray. To replace the back cover, see Step 4 in “Reassembling the MOC”. Graphics to be created 1. With the back cover off, hold the MOC with the back (open) side up. 2. Locate the gray front cover tab inside the MOC, above the battery tray. 3. Press the tab downward, toward the battery tray, to disengage it. Then push it forward to slide the front cover off. 4.
Installation and Programming 5. Once the service button has been removed from the gray front frame, hold the service button with its back to you and press the two side tabs toward the center of the button to dislodge the back button cover. 6. Remove the service button label supplied with your MOC and replace it with one of the other button labels provided. Programming With the gray front cover off, you can see the programming display. The programming of the MOC consists of eight sequential functions.
Entering Programming Mode 2. Press and hold the (–) and Power buttons simultaneously to enter programming mode. Note: You hear a confirmation tone to alert you that you have entered programming mode. If you wish to exit programming mode, press and hold the Help button for five seconds. Menu Navigation Once you are in programming mode, press the Menu button repeatedly to scroll through the main programming menu options 1 – 8. Submenu Navigation 1.
Menu Map Installation and Programming Function 16 Menu Option Submenu Options Sub-submenu Options Frequency 1 1–56 NA Interference Eliminator Code 2 0–121 NA Bandwidth 3 - Lo - HI NA Battery Type 4 - A - r NA Transmit Power 5 - Lo - d - HI NA OGM 1 6 - (Record message) - z (Message repeat) - (Time interval) - NA - 0–8 - 0–8 OGM 2 7 - (Record message) - z (Message repeat) - (Time interval) - NA - 0–8 - 0–8 OGM 3 8 - (Record message) - z (Message repeat) - (Time inte
Programming Your Messages 1: Frequency For questions on determining your radio frequency, please call Motorola Product Services at: 1-800-448-6686. 2: Interference Eliminator Code Select a code (0–121). 3: Bandwidth Select the bandwidth: • Lo = 12.5 kHz • HI = 25 kHz). 4: Battery Type Select the battery type: Installation and Programming Select a transmit-only frequency (460–470 MHz). • A = Alkaline • r = rechargeable Note: Rechargeable batteries cannot be recharged within the MOC.
5: Transmit Power Level Installation and Programming Select the transmit power level: • Lo = 0.25W • d = 0.5W • Hi = 0.75W 6: Record Out-Going Message (OGM) 1 (Main) OGM 1 is the main out-going message that is transmitted when the MOC is activated by a press of the service button. To record your message: 1. Press and hold the Rec button, and speak clearly into the MOC microphone. (Example: “Customer needs assistance in Aisle 5.
4. Press the Menu button to access the z submenu (message repeat). This option allows you to set the number of times you want the message to repeat each time the service button is pressed. • Message repeat minimum: 0 repetitions • Message repeat maximum: 8 repetitions Note: If your message repeat is set to 0, the MOC will not transmit your recorded message. 6. Press the Menu button to access the submenu (time interval between messages).
Installation and Programming Submenu Option Time Interval 0 3 seconds 1 15 seconds 2 30 seconds 3 45 seconds 4 60 seconds 5 75 seconds 6 90 seconds 7 105 seconds 8 120 seconds 7: Record Out-Going Message (OGM) 2 (Optional External Contact) OGM 2 is the message that is transmitted when an external contact connected to the MOC has been activated. Note: If you do not plan to connect an optional external contact to the MOC, you can skip this step. To record your message: 1.
Note: If your message repeat is set to 0, the MOC will not transmit your recorded message. 6. Press the Menu button to access the submenu (time interval between messages). This option allows you to set the time interval between each message repetition. 7. Press the (+) or (–) buttons to change the setting for time interval between messages: Installation and Programming 2. Release the Rec button once you have finished recording your message.
Installation and Programming • Message interval minimum: 3 seconds • Message interval maximum: 120 seconds Note: Use the table on page 19 to determine the number of seconds associated with each submenu option. 8: Record Out-Going Message (OGM) 3 (Low Battery Alert) OGM 3 is the message that is transmitted when the batteries in the MOC are low. To record your message: 1. Press and hold the Rec button, and speak clearly into the MOC microphone.
Programming Audio To disallow transmitted messages to be audible at the MOC (the factory default is set to audible): 1. Press and hold the Rec and Power buttons simultaneously for 3 seconds. Note: The display and LED light, and you hear an audio confirmation tone. This indicates that MOC audio is muted, and the transmitted message will not be audible at the MOC. Installation and Programming 5.
Installation and Programming 2. Press the Power button to verify that audio has been muted on the MOC. To allow transmitted messages to be audible at the MOC: 1. Press and hold the Rec and Power buttons simultaneously for 3 seconds. Note: The display and LED light, and you hear an audio confirmation tone. This indicates that MOC audio is unmuted, and the transmitted message will be audible at the MOC. 2. Press the Power button to verify that audio has been unmuted on the MOC.
Wall Mounting Use the four corner holes in the back cover to mount the unit on the wall. Mount your MOC in a vertical position. The recommended mounting height is 48 inches from the floor. Installation and Programming on the back of the MOC, then pivot the cover so that the bottom tab slides inside the bottom of the unit and engages securely.
MOC Factory Defaults Note: The MOC transmits only for the length of time of your message, not for a preset amount of time. This prevents unnecessary battery drain. 1: Frequency: Channel 1–464.5500MHz MOC Factory Defaults 2: Code: 67.0Hz 3: Bandwidth: 12.5 kHz 4: Battery Type: A (alkaline) 5: Transmit Power Level: d (0.
External Monitor (Optional) External Contact Definitions Normally Open ( ) A normally open contact remains open when inactive. Once activated, the contact is closed, and your message is transmitted. Inactive: Normally open external contact Contact Once activated External Monitor (Optional) The MOC is capable of supporting external monitors (contacts not included with the MOC).
External Monitor (Optional) Normally Closed ( ) A normally closed contact remains closed when inactive. Once activated, the contact is opened, and your message is transmitted. Inactive: Normally closed external contact Contact Once activated Contact Wiring Recommendations • Use only 20-gauge cable to wire the monitor to the MOC. • The length of the cable between the MOC and the monitor should not exceed 300 ft. Wiring Instructions 28 1.
External Monitor (Optional) 2. Locate the two pairs of terminal contacts below the battery tray. 3. Determine which pair you will need based on the requirements of the monitor. 4. Connect the monitor wires securely to the appropriate MOC terminal connectors. 5. Flip the dip switch next to the terminal contacts to identify the type of terminal pair being used.
Limited Warranty MOTOROLA COMMUNICATION PRODUCTS Purchased in the United States and Canada I. What This Warranty Covers Limited Warranty • • • Products. Defects in materials and workmanship in wireless cellular telephones, pagers, and/or two-way radios, and certain accessories that are sold with them, such as the battery, battery charger, and holster manufactured and/or sold by MOTOROLA. Batteries.
III. Who Is Covered This warranty extends to the first end-user purchaser only. At no charge to you, we have the option to repair or replace the Products or software that do not conform to the warranty, or to refund the Products’ purchase price. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products or parts. No software updates are provided. V.
importantly, (e) your address and telephone number. If requested, you must also return all detachable parts such as antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE. Limited Warranty We will ship repaired or replacement Products at our expense for the freight and insurance, but at your expense for any duties. If additional information is needed, please contact us at the telephone number listed above. VI.
Products that have: (a) serial numbers or date tags that have been removed, altered, or obliterated; (b) board serial numbers that do not match each other; or board serial numbers that do not match the housing; or (c) non-conforming or non-MOTOROLA housings or parts. Any of these voids the warranty.
VII. Some Other Limitations Limited Warranty This is MOTOROLA’s complete warranty for the Products, and states your exclusive remedies. This warranty is given in lieu of all other express warranties. Implied warranties, including without limitation, implied warranties of merchantability and fitness for a particular purpose, are given only if specifically required by applicable law. Otherwise, they are specifically excluded.
claim that the Products directly infringe a United States patent. Our obligation is conditioned on: A. you notifying us promptly in writing when you receive notice of such claim; C.
Limited Warranty 36 only those Products that are associated with such software. No other use, including without limitation, disassembly or reverse engineering of such software or exercise of exclusive rights in such software is permitted. Some states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you.
MOTOROLA and the stylized M logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004 8000 W Sunrise Blvd., Ft Lauderdale, FL 33322 Printed in U.S.A. June 2004.